This place has crap service! Ordered five sandwiches online and my wife picked them up. They had the sandwiches just laying on a table, not bagged. They threw them in a bag and said the order was complete. When we got home, it was missing five bags of chips. We opened each sandwich and discovered every sandwich was made wrong. One had tomato when the order specifically 'no tomato' because my daughter is allergic to tomato. I went to the store and got there right before the listed closure time. The door was locked and the workers inside ignored me when I knocked. After several knocks, someone finally came to the door. When I explained the situation and said all the sandwiches were wrong, she replies, "I doubt that!" I showed her the order in the app and described how each was wrong. She replied "we are closed, bring the sandwiches back tomorrow and talk to the GM to get it fixed." I asked, " you can't take 5 minutes to make this right tonight?" Reply, "Everything is put away." (I see another worker actively putting plastic over the trays.) I say, the stuff is in plastic, you aren't able to unwrap it to make these correctly? Reply, "We're out of bread." I say that is pretty convenient that you ran out of bread right as you closed. Wait, isn't that a rack full of bread right there? (Visible through the window). Reply, "oh, uh, we're closed." I point out how the order didn't include the chips. Reply, "it's your responsibility to make sure the order is complete before you leave." Normally, I would agree, but how do you expect that to happen when somebody else picks up the order? What if this was a DoorDash order? I'm taking their soggy, uneaten sandwiches back tomorrow to get a refund! If the GM is unwilling to make it right, I'm disputing the credit card charge! read more

FAST DELIVERY - HORRID SANDWICHES No seriously, does no one here know how to make a sandwich? The toppings are supposed to be spread all over the sandwich, not clumped together on one side. Nothing like taking a bite expecting deliciousness and getting nothing but lettuce. Even the meat and one tiny slice of cheese was clumped on one side with both sandwiches... not the first time this has happened here either... must be part of their training process. The lettuce wrap (unwich) might has well been a glass of water! The thing was dripping with water like the whole sandwich was just put under a running faucet. Dry the lettuce BEFORE making a sandwich with it! I was able to literally DUMP at least 1/3 cup of water from the bottom part of the unwich. read more

The newest addition to the Carson casual dining scene. This is a really well done space with tons of natural light. Built from scratch, it's one of the nicer Jimmy John's I've seen. They have outdoor seating and a drive thru so it's got all the creature comforts. The food is always solid though not remarkable. I usually opt for their homemade wheat bread which is an up-charge but worth the price ($.46). The help is attentive and with this being a really new location they are doing a good job keeping the dining area tidy and clean. Hope it stays that way. If you are in the mood for a chain sandwich shop in Carson, this location will suit you just fine. I'm giving them 4 stars because they did a great job with the build-out and the help has always come with big smiles. That goes a long way. read more

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I orderd from this establishment multiple times and it seems like the service is getting worse Jimmy John's is supposed to be freaky fast I'm a quarter mile away at my work and after 50 minutes I'm still waiting for my sandwich. I would have gone to get it but cannot leave work to do so, also whenever the sandwich arrives the bread is relatively hard as though it's several days old. Guess it's time to look for read more

The food is great, better than Subway, quite a bit more expensive. My wife was in the hospital recently for one week. I used the drive thru every day Mon through Sat. I ordered the same sandwich every day and each time they would repeat my order back to me. Everyday my receipt was correct in showing what I ordered. Everyday my sandwich consistently had something missing or not added. I told someone the 3rd time it happened, she apologized, was polite, yet when I opened my sandwich it was wrong again. Out of the 6 times I ordered Avocado Spread on my sandwich, I was charged correctly 6 times, BUT I only received the extra I paid for 3 times. Everyday I ordered my sandwich without lettuce and without cheese, they got that part correct only twice. Don't get me wrong, the food is really good especially for fast food. Maybe if they weren't so FAST at making sandwiches and concentrated at consistency all 6 times I ordered it would have been correct. Give Jimmy Johns a try, but don't expect to get what you ordered. read more

Pretty pathetic when they advertise how fast they deliver but yet won't deliver to a house 2 miles from the front door of their store!! A six minute drive! I love their sandwiches but they just lost the business from this household! read more

Called the store to let the manager know about horrible attitude of a driver- no mayo packs- sandwiches thrown in a box with the drink leaking and none of them were cut in thirds as specified. We order there three times per week or more- over 35-40$ orders and they offered nothing to fix the problems. Manager so called unable to problem solve, reassure correction or even amend current dissatisfaction . We have very specific instructions and always order online- should never have to correct it. Seems that every order is a big disappointment. Wished they cared. So long Jimmy Johns- you WILL miss us. read more

Ordered delivery off their website and it arrived less than 20 minutes later. Great wheat bread and delish turkey. The only reason I didn't give 5 stars is they're a little heavy on the mayo but I found out later on you can order the sandwiches with less mayo. Overall, great sandwich and rockin' delivery!! read more

The Big John is alright but they skimp on the ingredients (compared to other locations) and the service was so freaking slow I could've written a novella. Avoid. Avoid. Avoid. read more

Decided to try Jimmy John's delivery today; very bad idea! When the guy got here I looked I the bag and no napkins so I asked him for a couple and he didn't have any. The sandwich was horrible, it tasted like they poured a ton of salt on it. Even the Dr pepper tasted weird. The only good thing was the oatmeal cookie. $16 for a mostly crappy lunch, I won't do Jimmy John's ever again! read more

This store is run by children. My veto sandwich was a joke. Tiny amount of meat and cheese. No dressing. All bread.

We chose this location on the way to a concert because most of the locations we've been to were, in fact, "freaky fast". I slowly ate my entire bag of chips before they even began to prepare my sandwich...which was mediocre at best. Definitely was not worth my time or money and cut a big chunk into our time to get to the show. read more

Sandwich was exceptionally good, service was very slow even after calling the order in it wasn't ready. I'd give them another try.

I went in and requested a sandwich without the bread, as I am gluten free and had brought my own roll. Was disappointed when they said they couldn't give it to me like that. All they had to do was put the sandwich fixings on a piece of paper and hand it to me, but they refused. read more

I walked into the north Carson branch and another customer took my sandwich by accident. The nice workers made me another one right away. I did not look at it until I got back to work. When I opened it it was the wrong sandwich. I called and they rushed out to me another one and it was perfect and they took care of me for my inconvenience . I eat there all the time and I recommend this place to all read more

Worst sandwich place ever! Just paid 7.52 for a sandwich I can't eat! I paid that it came with no drink or chips. Customer service was ok. But got a number 16 with no lettuce and no tomato. Bread was hard like it had been sitting out all night, the bacon was rubbery like they barely cooked it. . The turkey meat had a funny taste. I am never going to another jimmy johns again. Firehouse subs is way better and worth the extra money. I'll even spend my money at subway before this place. read more

We order from this location at least 1 to 2 times a week. There sandwiches are always good and they deliver super fast. If they do make a mistake they are fast to fix it and bring what they forgot super fast as well! Highly recommend them. They are also super friendly everytime you call! read more

Never call for delivery from this one on the weekends. They will tell u one time and you are still waiting 1 1/2 hour later and still nothing. So please if you really want Jimmy Johns call the one on the South side of town because this one really sucks read more

Stop by Jimmy John's this afternoon wasn't greeted with a hello or welcome, what can I get you - ordered the number 1 - if you like lettuce and tomato sandwich go for it. Took awhile to find the two pieces of ham and a piece of cheese. Sandwich was served on a seeded wheat bread ,the bread was the best thing about the sandwich. Must have been a shift change going on because the cashier was more interested in showing an employee leaving ,his picture he had just posted then taking my money. No dill pickles for the sandwiches but I could buy one, a few pickle chips would make for a better sandwich along with some ham and cheese, I guess I'm just amazed at the lack of meat and cheese in their # 1 PEPE Gave them to start because the place was neat and clean, because they didn't have any customers to wait on. read more

Ordered from jimmy johns Carson city last week and call today and all of a sudden they no longer deliver in my area. I don't understand why you guys were just delivering by airport road then all of a sudden we're no longer in your range. Carson city is a small town to begin with. Disappointed in your decision to cut out any one "past the freeway"- jimmy johns. read more

Bread was dry and parts of it were missing! Not the first time I've been unhappy with this freaky fast crap, she handed it to me so fast I almost dropped it!! read more

Jimmy John's - Where is the rest of bread?? - Sandwiches Near Me - Carson City, Nevada

Jimmy John's is a chain... but you can guarantee consistency in quality. Sandwiches are great and are as expected quality. However this place stands out for cleanliness. The service was fine and I think that is standard across the board. But the super clean bathrooms and restaurant really stood out. read more

I think Jimmy Johns is a great restaurant. Freaky fast delivery! But check this out I live 1 mile north of their location and I'm out of their delivery range. There are two locations spanning the length of Carson City. North and south. read more

addicted to the sandwiches but mostly great service. I went thru the drive thru today and when I got back to work I noticed they gave me the wrong order. tow phone calls later - I accidentally called the south store first - the brought me the correct sandwich free of charge. great customer service. read more

Good food and quick service. I used to order from them at work when I was pregnant and literally took like 7-10 minutes from the time I ordered online to get my food. read more

We had the country club and italian night club. This sandwich place is better than Subway. I'm surprised they get a 2 1/2 stars. Yummy in my tummy! read more

Very clean establishment! My daughter and I ordered the turkey tom for each of us. Delicious! Super fast and extremely friendly! I will be coming in more often as I really enjoyed my meal and the atmosphere! read more

Love eating from this jjs. Always amazing service from the team there. I get the #4 every time with avo added and it's amazing!

Claim freaky fast delivery but if your gonna close at 8:45 put it on your hours!! I've called ready to by product 5 times only to be turned away between 8:40 and 8:50! BS I claim u r welcome for my repeat business since your opening day but I will opt for a more dependable go to in the future read more

I won a coupon for a free sub at the Senior Follies in Carson City. When presented to the girl behind the counter, she handed it to the other girl, who later said she was the manager. The card had the expiration date blacked out but that's the way it was given to me from the Senior Center. They acted like I was trying to steal a sandwich. I took the card back and left the store. I guarantee that I will not ever go back. read more

Clean location, friendly staff, fast service, great food, good value. Highly recommended.

The sandwiches are good, if they get your order right. Every time I go there, I always have problems. If it's not with my order, it's with their customer service. My mom has a hard time eating their French bread rolls and I told them that so I ordered her the wheat bread. My bad for not checking the bag before I got home but there was her sandwich on the French bread. Won't be returning. read more

I have to say Im very disappointed in Jimmy Johns delivery policy, I only live about 2 miles from them, and their cut-off point is a half a mile from my house, yet the south store delivers all the way out to Stewart Indian colony, this is BS, their loss, I guess. They must not need business very badly, I ordered Round Table Pizza instead. read more

Had a turkey sandwich. Way overpriced. Hardly anything in it. Didn't want mayo but since they are freaky fast I didn't even get to say it and they saod oh it's too late. $12 for lunch? No thanks read more

It was our first time trying Jimmy John's as there are none near our hometown, and I was really excited, but this was some of the worse customer service that I've had in a while! I asked if I could sub out the capicola in the Italian sub for turkey, because I don't like all capicola. I like the real deal, imported from Italy. They said I would have to pay for extra meat. I do believe that turkey is a whole lot cheaper than capicola. Okay, then I asked if I could sample the capicola before they put it on my sandwich and the answer was no, which surprised the heck out of me. The cashier stated that they are "very particular about their sandwiches." I am very particular about my sandwiches, too. I then told them that it would be my first and last time eating at their establishment. The sandwich itself was bland and packed full of iceberg lettuce. Bleh. I will stick to my local deli, where the owner uses quality local products and knows how to treat a customer with respect. Thanks Orlando's Market in Stockton! read more

So we show up fifteen minutes before closing. And the light says open and the blonde girl locked the doors and then looked at us and proceeded to walk to the sign and shut it off. Rude. Horrible customer service and we are going to the taco place up the street where the customer service rules and they donate to local charities. I guess "rock stars" shouldn't be in customer service. read more

My family and I ordered delivery last night & ended up opening the door to a very outgoing and friendly guy who provided exactly what we asked for! Good food, good service :) read more

Don't waste your time. I ordered once for delivery because they are "Freaky Fast", well i waited for over an hour for a sandwich. I gave Jimmy John's feedback of my experience. I received an email that this Jimmy John's is ran by a private owner and that the information would be forwarded to them and asked me for a second try with their store. I received a $10 gift card a few days later. I thought that was nice. A few weeks later I again ordered for delivery, this time with a drink. They still took about 45 mins and forgot my drink. They said they would credit my account and NEVER did. Well at this point i still had a gift card to use. So today I used it and had to wait an hour and 30 mins. When the delivery driver arrived he said "you received notice it was going to take long" and of course i didn't otherwise i would have gone elsewhere. Now i will go elsewhere for an overpriced sandwich that i will get on time. read more

These guys are exceptionally helpful. First time in they explained (patiently to this old man) what the options were. I took them up on the "scoop" where they hollow out the bread and leave the crust. Wife has allergy to wheat, so the lettuce wrap option was delightful. Both of us enjoyed our sandwiches at the out door table as the music inside was way too loud for our liking. Have been back several time since and tasty every time. read more

This is maybe the second time I've ordered from them and they are horrible. I spent $40 to get extremely bad customer service, a very rude delivery driver, missing items from my order and sandwiches that were horribly made and not how I wanted it. I will not be ordering from them again. Just horrible! read more