I was greeted right away by Declan right When I walked into the store, super friendly guy, He gave me suggestions, carried on a conversation with me, Congratulated me on the birth of my granddaughter, and just all around took such great care of me. The food was amazing, And it's always amazing, but today was extra special. Shout out to Declan! read more

I never really have a problem with Jimmy John's, but this time the customer service was extremely poor. The woman working with a red hair, had the worst attitude and made my food very poorly. My bread was extremely hard and I didn't even eat my food. Very disappointing. read more

Jimmy John's - Sandwiches Near Me - Chandler, Arizona

This experience was probably the worst I've had on our entire 6 week trip. The poor girl working here and doing everything needs to find a new job. The two guys working the same shift as her were not pulling their weight AT ALL. There were 7 of us standing around at some point. How pathetic? My sub is over toasted. I waited almost 30 mins and when receiving my subs for my husband and I, I told the guy who just walked in that he should just leave because it's a mess. To top it off, I asked for no peppers on my sandwich, the guy that made my sandwich obviously doesn't know how to read either. This isn't Jimmy John's standard at all and the owner of this franchise needs to step up. read more

Jimmy John's - Over toasted Italian - Sandwiches Near Me - Chandler, Arizona

$12 for a Cubano with bread that was hard as a rock and likely days old. On top of that, selecting "no tip" on the payment screen is a 3-step process. read more

Literally, the sandwich had almost no meat on it only two slices across the entire sandwich. I asked for my lettuce and tomato on the side because I needed to take it home to toast it since I'm pregnant, and they tried to charge me extra for that. They also gave me a hard time about getting mayonnaise on the side. The lettuce was brown, Overall, it was a horrible customer experience just rude I will never go back . read more

Good: - Fast service - Good product - Quality consistent with other JJ's - Well stocked (chips and sodas all worked) - Staff wasn't rude - Bathroom was clean Bad: - Ordered the #2 original "Big John" and feels like they skimped on the meat (see pix) Ugly: - None JJ's is my go to place when I don't have a lot of time to wait for a meal to be cooked. Service is noticeably faster than other fast food chains...only thing that sort of slows the efficiency is that they don't have a drive thru, but parking is usually pretty ample out front. read more

I just started going to Jimmy John's and I must say, I'm a huge fan!! My husband and I love this place and I just love their since of humor! I've only had one sandwich there, The Italian Night Club! It's da bomb! Make sure to add hot peppers because that takes it over the top! read more

Jimmy John's - This was hanging on the wall! Hilarious!! - Sandwiches Near Me - Chandler, Arizona

This JJ has gotten really bad. My wife ordered a Turkey meal combo yesterday. $17 plus the guilt tip on the machine. The meal was not worth 10. The sandwiches have gotten smaller! Bread, dry. Vegetables were skimpy and old. Just terrible. Next time, we'll drive to Ikes sandwiches. I do not mind paying more for their's. From a patron who lives close, JJ has disappointed us for the last time. read more

Was not good food Service was slow And not friendly do not recommend at all Go to planet sub or cheeba hut read more

service was horrible at this location.Make sure you open your sandwich to physically check what's inside.

I have been in the store an have them deliver to my house. I just want to say that aren't just freaky fast they are a group really good people. Staff is always friendly and on point. And of course the food is always good I've never had anything from here that was fresh and just they was I ordered it. But what I really wanted to put in this review was about a week ago my wife and I had a couple of sandwiches delivered and we normally pay online but I guess my wife forgot and we didn't have any cash when the guy got to our house and he gave us the sandwiches and then returned to the store and called us back and we paid it over the phone which makes me believe that there are good people in the world. He could've kept the sandwiches and made us come to the store and get them but anyways good guy. He noticed my Harley in the drive way and we made some conversation about Harleys anyway Harley rider didn't get his name had gone to a big Harley festival in Milwaukee anyways hope you had a good time. Thank you for your kindness. read more

Wouldn't give a single star if given the choice. Terrible service, unwelcoming staff. Fast food shouldn't make a difference on service! Store was clean though! read more

The service here is really pathetic. The employees are incapable of even speaking to customers or answering any questions. They then made about 8 sandwiches for deliveries while we sat and waited 15 minutes for our 2 sandwiches. Then they made the sandwich of someone who came in and ordered after us before us. They were really rude read more

When I walked in the kid working seemed irritated and inconvenienced I was there, he also told me they had no bread... I walked in a few minutes before 7 and they close at 8 so I'm assuming he just didn't want to make a sub. read more

Ok, so I can here for a quick bite before I went shopping with my wife. I hadn't eaten all day so I was starved! The staff was extremely friendly when we walked in, the music was a little loud but hey, if you can't have fun at work, don't work there! So I was ok with it, probably would have done it when I was younger so I can't be critical of it! The food was amazing, they have a decent menu and they do it well. I would totally come back! read more

the wiman who took my irder was phenomenal but get this i didnt know i left my wallet and a day later i went to go get gad and couldnt find it. i called jj today and anthony my hero found it and i was able to go pick it up. i love you anthony for being a good person. he wouldnt take a reward to top it all off read more

Awful customer service. They never asked what I wanted on my sandwich. Seemed like I was inconveniencing them for being there. Glad I don't live in the area. read more

Help! I'm starving and stuck working in a hotel room. That was my call to Jimmy John's and they delivered a delicious sandwich, chips and a cookie fast! Adam, who took my order was very sweet and my deliver guy was great also. My sandwich was excellent and made just as I requested. Thank you to Jimmy John's for making my work day go much smoother. The sandwich really hit the spot and was just what I needed. read more

I alway goes here for lunch, for the last couple time i been notice that the bread are very old and crusty. Today 12/11/2019 i stop by and decide to grab a quick sandwich, i did mention to the manager regarding the stale bread, he mention it cook every 4hr and walk always without any apologies, no offer any courtesy, nothing. The cashier are super rude.. IF U GUYS GO HERE, ASK AND CHECK YOUR BREAD.. read more

Fast friendly and always helpful! Crew is always cheerful and playing good music! I love the friendly service!

ThIs location is not freaky fast it was freaking slow today. I ordered my sandwich at 12:02 and received it at 12:15. There was a large box order being prepared, but it was lunchtime on a Monday and they need to be prepared for these things. There were 4 people standing around waiting for their sandwiches - 2 of whom were there when I got there and got their sandwiches right before I got mine. I could have gone to any of the places around this Jimmy John's - there are plenty, but I was on a time crunch and thought I would be able to get in and out of here quickly. read more

Jimmy John's - This is the photo of my receipt when I ordered my sandwich almost 15 minutes ago. - Sandwiches Near Me - Chandler, Arizona

if i could give 0 i would. i ordered and had a THREE HOUR WAIT and called three separate times before finally hearing from management. i was told it would be remade and personally dropped off by a manager (it never came) and then came to find out the GM Martell was the gentleman that was supposed to drop it off to begin with. Martell then CALLED me saying he personally dropped it off and when i said that people do make mistakes and i don't have my order he proceeded to say "you're right, people do! but i truly believe i made no mistake" accusing me of receiving the order. he then proceeded to say my business is not welcome (after never having any issues before!) and that he would be blocking my number from the store. i told him i don't care about his sandwich's or his store and hung up because that treatment is ridiculous. it was as simple as remaking the order to begin with not playing phone tag and throwing accusations. i also never got a refund OR my order. FUNNY UPDATE: the neighbor from across the street got home and stopped by to drop off a sandwich that was delivered to his house under my name. it then dawned on me this was the first sandwich that the GM Martell supposedly dropped off to begin with but "i truly believe i made no mistake." and the best part ITS ALL ON RING CAMERA. the lesson here is maybe we don't accuse people of things and just make it right to begin with as a manager. (i ordered the sandwich at 11:39am and didn't receive it til 4pm. as it was sitting outside that whole time it went straight into the trash after saving the receipt.) read more

Freaky slow. Jimmy Johns is always fast, except this place. Tried 2 times. With wait, I would be better off going to a higher quality establishment read more

Not as "Freakishly Fast" as advertised. Good sandwiches. Kind of plain but disappointed in slow service.

I'm here right now waiting for my sandwiches, but I just wanted to give Jackson, that took my order a big shout out! Super great customer, very friendly, and well spoken! It was very pleasant being greeted by him. Even though it is busy at the moment he still has a great attitude and the line looks like they are getting business done. I will more than happy to come back here if this is how the service is all the time even though it is a little out of my way! Great job. Happy customer:) read more

The best x sub around. You will enjoy. Everything on sandwich is fresh. A great place for pick up & curb side assistance.

Becoming more and more like jersey mikes.... called in my order 20 min ago. Arrive to pick up. Looks empty... payed for my order and they said they hadn't even been started. Pretty disappointed.... read more

This location has horrible customer service. I was overcharged for my order and I asked the lady to repeat the order...she went ahead and got so mad and said "Oh My God!" When I asked her to go over my Receipt again. I ordered one combo and an extra sandwich, but she charged me for two combos. She continued to argue and being rude. I will not be visiting this location again. I suggest training on customer service for your employees. I'll be going to Jersey Mikes from now on. I think her name was Gigi and blonde. If I could give this location a zero, I would nasty nasty customer service!! read more

This location has excellent customer service! I did a to go order and was in and out within 3 minutes with my sandwich hips and drink! Thoroughly impressed. Cold sub cravings fulfilled, thanks jimmy johns! read more

Went there tonight and there were two employees working. They were both so nice and welcoming and hooked me up with the most beautiful sub ever. I got the Italian night club with hot peppers extra meat and it was the best thing ah. Thank you keep doing what you're doing read more

Jimmy John's - My beautiful Italian night club with extra meat and hot peppers! Yum!!! - Sandwiches Near Me - Chandler, Arizona

I Work in the same complex across the parking lot as this Jimmy John's and and have been eating here semi-regularly for near three years. Every time I come in I am greeted with friendly and fast service and good food! read more

We live right around the corner from them. Always great customer service. They always get my oder right. I get my order under 10 minutes every time I get delivery (even at other locations). I like the multi-grain bread it's the best. Most of the time I get a unwhich(lettuce wrap). It's sooo good! read more

Jimmy John's - Club Lulu unwhich(lettuce wrapped) Added provolone and avacado. :) - Sandwiches Near Me - Chandler, Arizona

This location is amazing! Food is great, deliveries are always exceeding my expectations! Manager, Chris is running a very a great restaurant and truly cares for his customers and their experience with the location! Thank you all, for making our experience so amazing during the crazy COVID/ Coronavirus lock down! read more

This place continues to be disappointing. I was in the Jimmie John's at 850pm Before closing time and they said they couldn't wait on me since they WERE beginning to put things away. They are so anxious to leave rather than wait on customers Before their closing time. This is a very poorly managed Jimmie John's. I never had this unprofessionalism at other locations. All the other Jimmie John's close at 10pm but this Jimmie John's always closes an hour earlier which is NO SURPRISE. read more

Always get my order right even when I customize it! Can't say that about a lot of sandwich places!!!! Fresh taste bread is always very pleasant and they're very generous with the toppings! Mr John all I can say is you got it going on my friend keep it up and you just may win many many awards in the near future! Thank you for existing and may peace be with you. I'm out. Peace. read more

Just ordered from here for delivery (I work across the street) and got it in literally 5 minutes. Great service and it was really fresh too!

As my girlfriend put it, Jimmy Johns was "freaky slow" on this visit. There was one other guy in there before us who ordered one Sandwich and we still waited close to 10 minutes for sandwiches with stale, hard bread. Should have gone to Planet Sub on the corner of Dobson and Germann this evening. read more

The service at this Jimmy Johns was amazing. The employees all seemed happy and enjoyed their jobs. It took less than a minute to get our food. MUCH better place than the taco bell near by. Look the freaky fast service and great food! read more

My boyfriend and I ordered 2 sandwiches to go. Cashier did not know what legal tender is. He tried to pay for part of the bill with silver dollars (received change from Valley Metro). This is the dumbing down of America. Cashier refused legal tender because she did not know what a silver dollar was. This is the type of person who would think a $2 bill is fake. Thankfully, I had my credit card and paid with that. She also refused to give me a receipt after I paid! We have had nothing but problems the few times we have ordered from this location. We also were not provided a bag nor napkins for our sandwiches. read more

As a manager in the food business myself, I have to say....There are a few times in life where a meal is so perfectly crafted. You're female driver with the long black/brunette hair gives amazing customer service and is the reason I keep ordering delivery. Thank you to this location for being so amazing. You guys rock! read more