I have to give a huge shoutout to this Jimmy John's because that pickle sandwich has officially changed my life. I wasn't expecting much, but WOW--crisp, cold, salty perfection wrapped around fresh ingredients like it was crafted by someone who cares. Every bite was crunchy, refreshing, and honestly way better than it had any right to be. If you're a pickle lover, run. Don't walk!! On top of that, the customer service was outstanding and the place is clean! The staff is very friendly, fast, and genuinely seemed happy to be there. Between the addictive pickle sandwich and the top-tier customer service, I'm already planning my next visit. Highly recommend! read more

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First time at this location, and my food was ready when I got there. They even got my customization right for both sandwiches. Ordered the Hunters club which is supposed to have double roast beef; it was no more than 2-3 slices. The chicken bacon ranch was pretty tasty and a lot more protein than the other sub. read more

I went in with low expectations comparing it to other chain sub shops and came out surprised. I placed an order for the roasted roast beef and cheddar and it was really good! The amount of meat on it was decent. Didn't go crazy with it but for the price at 10$ it hit the mark. I preorder it to be ready at 11:00 and the place was already busy. My sub came out at 11:10 which is within the acceptable time limit for me. Decor matches every other jimmy John's, nothing of note here. People were busy so no chit chat and the rack is off to the right side for pickup orders. read more

How to fail....the order says no mayo but seems simple directions are hard to follow at this location. read more

Jimmy John's - Receipt - Sandwiches Near Me - Gaithersburg, Maryland

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I went in today and ordered tuna and when I got home and opened my sandwich I had this!!! What kind of sub is this anyway? Far from tuna that's for sure. I called the store and after telling the manager Mike that my order was wrong and I lived about 15-20 min away he offered to remake the sandwich and give me a bag of chips or a brownie for my inconvenience!!! What like are you serious. Then when he didn't like the fact that I told him that was u acceptable he decided he didn't want to hear what I had to say or even try any further to make the wrong right he hung the phone up on me. I agree with some of the prior reviews management is poor and I won't be back. I'm going to head to Jersey Mikes now to get a tuna. This is NOT okay or acceptable. read more

Jimmy John's - Does this look like tuna??!!! - Sandwiches Near Me - Gaithersburg, Maryland

I tried to order a meal at this location 45 minutes before they closed at 9 p.m. today. Once I walked in the manager that worked tonight stated that the machine was down and was only taking cash payments at this current moment. I am a black man trying to get a meal after a long days work and the manager tells me "the machine was only taking cash payments because the machine was down." In any businessIf the machine is down, how would you take orders at all. Anyways, behind me was a white couple that came in and order a meal but they also didn't have cash on hand and they used a card to pay for their meal but the manager at the register took the couples processed their order. It's interesting how that works! read more

I am a regular customer at this particular JJ every Monday! I leave my gym across the street after a 2-3 hour workout and I am starving afterwards so to keep on a healthy meal plan I hit up JJ's for lunch. I cannot find one thing to complain about about this JJ's. The minute I walk in I am greeted with a loud hello and a smile from everyone behind the counter. I have gotten to know Jeff the manager and I just adore him. Always full of positive energy and a smile! Kind, courteous and most importantly PROFESSIONAL! My subs change from week to week but every single one is made fresh, ingredients to the bread... always delish! Last week when Jeff was off his employee George paid for my entire meal... out of the blue and would not take my polite no for an answer. George is always polite and professional as is every other one of Jeff's team players! Shop always super clean, bathrooms well stocked and ready for use. Parking is crampy due to the drive through Starbucks directly across the lot from JJ's but this JJs is worth the very short walk no matter where you park. Jeff's hard work in creating a great professional team does not go unnoticed. With dozens of other places I could choose from for my meal I will always choose this JJ's simply because of Jeff. Great work guys and keep up the 10/10 job! Kathryn L kittykat1968@gmail.com read more

I just encountered the worst customer service from this establishment, I kindly asked for a custom sandwich with what I want on it, I didn't realize I had to read a sign when you order custom sandwich, the owner was extremely rude and so was the woman that makes the sandwiches, I didn't appreciate the way they spoke to me at all, this is how people lose customers, do better, I will not be back to the establishment, if you want to be treated badly order a custom sandwich the way you want it, read more

Ordered online it was easy to customize and checkout. Ate here bc they had a buy one get one 50% off. Overall it was delicious but unhealthy. Lots of mayo the bread taste so good bc there's so much butter. You can check the calories they're all 900-1200 per 8" regular. Imo too expensive without the deals/coupon. Bread and a few flakes of meat shouldn't be this much. A good change up from potbelly and subway for sure. read more

Jimmy John's - #1 pepe - Sandwiches Near Me - Gaithersburg, Maryland

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I decided to use my $2 off coupon at Jimmy John's today. It is National Sandwich Day. I am disappointed with the portion size. I also had no avocado on my sub. It needs flavor. But it's traditional and inviting so you should definitely add some condiments to it. I give it a 3.5out of 5 Fresh ingredients, skimpy portions and no avocados on the sub. @everyplateisgreat on Instagram @culinarycutey on #TicTok #ChefCandra #Foodie #FoodCritic #Review #EducatedEater #Chef #BonAppetit read more

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Amazing sandwiches as always! Acara really set the environments of warm and welcome! He created us as we entered and checked to make sure our sandwiches were everything we wanted. This is probably one of the cleanest jimmy John's we're been too. read more

Let me first start off by saying the place was spotless and the staff was very friendly and quick. I'd say they are a slight upgrade to Subway IF you are ok with cold subs. If you are a person that likes hot or at least warm subs and or your bread toasted, do not come here! They do not have any ovens or microwaves...so, they couldn't heat it up for you even if they wanted to. However; i give them a slightly lead over subway because the bread is better and they have some, more complex sub/hoagies option than subway does. BUT!... Far less toppings than subway . I ordered their veggie sub which would be the veggie delite at subway. Here it was basically lettuce, tomato and cheese. I had to request more topping and it came down to adding some jalapeños and that was about it. (One must never turn down jalapeños btw). Subway you can get a fully loaded veggie sandwich. Now I see why they call it a delite... so many yummy veggie! The triple chip cookie was garbage and the only other option is oatmeal raisin. The jalapeño chips are delicious tho! I got a lunch box. It consisted of: The sub (select sandwiches only) A pickle spear , Bag of chips AND a cookie for $10.99! That price point???... Not even subway can't beat. read more

First time trying this chain. My impression is that is they serve standard cold subs with not a lot going on. Not seeing a reason to go back. I didn't feel like a got a good value. read more

My new fav sub is the #9 Veggie - french bread - mayo - avocado - ez provolone cheese - ez lettuce - onions - jimmy peppers - pickles - cucumbers - oil & vinegar - oregano-basil I am obsessed with JJ. I had never had it in my life until 3 weeks ago in NC for the first time. Ever since then I've been crave it all the time and already had it twice each week since. Also one thing I also realized, I've had the same JJ sub from 3 different locations now and they each and been the same when it comes to the service, taste, and best of all the sub is so perfectly intact! read more

Jimmy John's - Veggie - Sandwiches Near Me - Gaithersburg, Maryland

Well really love hoagies as I lived in philly. But eventually stopped because you're not the healthiest things but still crave a really good filthy cheese steak or sub with the Italian way with the soft bread from amaroso... Call them about 8:30 so no they were we're hoping to close up by 9 but the menu was a little confusing and not that much help on the phone also I had Uber eats but they wanted to deliver themselves. Disappointing as you saw the meat there was very little it's like you have to order double meat for this one and you're still less than Safeway. Now for the other condiments This consumer person who just loves vegetables and lettuce especially nutritious ones romaine, arugula Yes to improve add some tasty tasty lettuce like romaine or red onions which have a sweeter more flavorable taste than white onions which are harsher but on sub it's not as fine as red onions. So sloppy work maybe because it was end of the night and I know they wanted to get their driving back he found the place and was a good delivery. But man I don't want people taking that's how we make him in philly with not enough meat to satisfy most and as mentioned I'm not a big meat eater but decided to treat myself. Almost wish I had $33 for a turkey roast beef and a roast beef small including delivery. I mean these are sobs but they're missing me, and not made well even asking for a long dinner the only got 2 little containers which is not enough not sure if they're trying to save money here read more

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Ordered online and the food was ready for pickup when we arrived. Hadn't been to a Jimmy John's in a few years but came to try the Gargantuan Unwich. It's gotten a lot of good reviews so the hype was high, and I have to admit it was even better than I thought it would be. So much flavor going on and the crunchy lettuce added a nice texture. I added hot peppers and mustard and thought it was near perfect. Co worker got the 18" Gargantuan on French bread and it was like picking up a small child. He and everyone who ordered loved their food. This Gaithersburg location is on point. Highly recommend! read more

Jimmy John's - Unwich Gargantuan. Delicious! - Sandwiches Near Me - Gaithersburg, Maryland

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Breads tastes better than Subway and subs only come with lettuce tomato mayo. Ask for onions peppers cucumbers mustard if you like them. Ask them to cut their subs in half too. But where's the meat? I think there is an option to double the meat. Also, some subs don't come with cheese and is an extra cost. When I'm tired of eating at other places in or near Diamond Square shopping center, this place is an alternative place to get a sub (only cold subs are served here). My coworkers dig this place much more than me. Still a bit bitter how much Jersey Mikes prices went up! read more

Jimmy John's - Mini Jimmys, chips, pickles for company lunch. - Sandwiches Near Me - Gaithersburg, Maryland

Average sub shop. These are franchises which offer different promotions based on location.

Food was great, very nice workers, checked in on us often and asked how the food was. The ambiance was good quite, and chill.

You can't really go wrong with Jimmy John's. If you're lucky and in the delivery radius, get that delivery! Eerily fast...like they're making the sandwich as they drive to you. Nice friendly folks behind the counter and the space is usually clean with plenty of available seating. Good food at a good price. Haven't had a bad experience with this or any other Jimmy John's yet. read more

This is my second time eating at a Jimmy John's and color me impressed! They're very very friendly inside. "How are you doing?" "Hope your day is going well." "Thanks for stopping by." I love that. The other time I went to Jimmy John's, calories weren't listed anywhere. This one had the calories for the Unwich, Regular, and Wheat versions of each of their sandwiches. That made it real easy for me to order something somewhat health-consciously. Got myself a Turkey Tom Unwich without mayo, add cucumber, hot peppers, and basil and oregano. Made in under a minute. Simple yet delicious and filling. What I really got a kick out of was the sign on the floor in the bathroom. INTERESTING FACTS ABOUT URANUS. Don't worry: I didn't take it while I was on the jimmy john. I've never been inside of the bathroom of a Jimmy John's before, so maybe this is a common thing, but it was a surprise to see. Very funny. Also, the cleanliness of the restroom was spot on. Like the toilet seat was even sparkling. Count me in for another Unwich, please! Hope I'm in the area again real soon! read more

Jimmy John's - That bread looks so good! - Sandwiches Near Me - Gaithersburg, Maryland

Yummy fresh sandwiches fresh bread and veggies - Tuna Club was very tasty. The potato chips are crunchy like Cape Cod chips which I like a lot. Bootlegger club sandwich is very good as well. read more

What's not to love about Jimmy john's? Oh I know..they don't deliver literally 4 mins..not even 1.4 miles away. I come here often so I am very used to it but it would be nice if they would ACTUALLY do as they say and deliver. When I do go they are actually really fast. Sometimes so fast I don't even have time to finish filling up my drink before they say my order is ready. I do love my #4 though. Again, I REALLY wish you guys would order to east diamond ave. it takes me less than 4 minutes to get there. read more

I had been looking forward to the opening of Jimmy John's because I had (wrongly) assumed that it would be like Taylor's Gourmet...or even a Potbelly's. Instead, my husband and I were trying to decide if this was better or worse than Subways. Let me start from the beginning. As we got coffee this morning, we noticed that it was finally opened. So we resolved to come back for dinner. Excitedly, I order the #10 Hunter Club and my husband got a #14 Bootleggers Club with an add on of Avocado Spread. So a few things. First, the only cheese they have is Provolone. No Swiss, no cheddar...hell, not even American. Odd to only have one cheese choice, but we rolled with it. My sub was decent, but it wasn't anything special. The French bread was fresh and chewy, and the ingredients OK. But that was the thing - it was only "OK"...nothing to write home about. My husband had added on the Avocado Spread and we watched them make his sub...there were two quick small smears of the spread on the cheese. My husband said that he couldn't even taste the spread, even when he knew he was biting into a section that has the spread. Eh. Normally, this would have earned a forgettable 3 stars, but I had to downgrade a star because of the service. Don't get me wrong, no one was rude, but it was just so.......passive. This was opening day (or a few days after opening day), and after seeing signs for "rock stars" for hire, I was expecting a more proactive, excited staff. A good example of this is after taking a few bites, I realized that we didn't get napkins. I looked around and there were no napkin dispensers anywhere. We sat at the table closest to the register and we were one of two tables. I even loudly said to my husband that I needed napkins. No reaction. I went up and asked for napkins and one guy pointed to the counter at the far wall. I get there...and no napkins. He had to get some out. Eh. I know this sounds picky, but if the staff can't be excited when a shop first opens, then I really worry about the service as time goes on. read more

Jimmy John's - Menu! - Sandwiches Near Me - Gaithersburg, Maryland

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Good food. Good price. Sandwich was ready by the time I filled my drink at the soda fountain. It was delicious too! Mmmm... roast beef. It was impossible to find napkins, a top and a straw for my cup. I ended up having to reach behind the counter to get napkins and just enjoyed my drink without a top (and hoped I didn't knock it over in the meantime). If I have a sandwich craving, I'll swing by here again. read more

I had a sandwich from here that someone picked up for me, so I can't say much about the physical location. However, I will say that the sandwich was a total letdown. I ordered a veggie sub based on looking at the menu online and asked for sprouts, dijon mustard, and wheat bread. First off, apparently all Jimmy John's no longer have sprouts. If that's the case, why bother leaving it on the menu? Second, the dijon mustard was barely present in my sandwich. However, there was still more mustard in my sandwich than there was avocado spread - even though avocado is in the description of the sandwich online, there wasn't a bit in mine. Lastly, I was expecting a SUB and I got a SANDWICH. As in sliced bread. I assume this is because I asked for wheat instead of bread, but doesn't Jimmy John's carry wheat sub bread? I know that Subway does... I've never been to a Jimmy John's before, so maybe this is standard for this chain and I just wasn't aware of it. I also thought my sandwich tasted okay (plenty of cheese, crunchy cucumbers, fresh tomato, etc.) but am just confused about how many things went wrong with it. For these reasons, I could be convinced to eat here again, but it won't be happening anytime soon. read more

Jimmy John's - Veggie "sub" with wheat bread? - $6 - Sandwiches Near Me - Gaithersburg, Maryland

When I walked in to the empty restaurant at noon the staff were extremely surly. I tried to order (#6 veggie) and the guy just kept telling me the total before I was finished ordering - I wanted light Mayo, extra cheese, and leave the bread in the bun. Of course I didn't get what I wanted because he wouldn't listen. Also, there was a tiny swipe of "avocado" on one half of the sandwich and absolutely none on the other side. I wouldn't have known it was supposed to have avocado if it didn't say so on the menu. At almost $11 for a regular size sandwich (no chips, drink, or cookie), I'd say it was a bit much. read more

Good quick healthy sandwich made extremely quick Never seen the place too busy. Always clean and friendly service No thrills sort of place. read more

This is my third review of this location. The cashier did not pay attention, resulting in two errors on our order. My advice to the owner: either have the cashier repeat orders back, get a COD, or hand receipts out when the order is placed. This way customers do not have to be inconvenienced when an order is not correctly entered. The location was clean and well-maintained. The food was fresh looking and tasting. The unsweetened tea had an aftertaste, similar to sun tea. I wasn't sure if that was by design or leftover tea was incorporated. read more

Worst customer service, and doesn't wear gloves while making sandwiches. The kid behind the counter has an attitude while taking your order. Maybe just my bad experience with this shop but thought I would share. Dude, put on some gloves while you touch food! read more

Asked for pickles on my sandwich , got literally one (pickle chip) on the entire sandwich. Worse though, I just ate a hair. I've never come here and encountered hair in my sandwich, but now I can't return. read more

This is my first time ordering catering from Jimmy John's, people loved it. I asked for the subs to be ready early in the morning even before they open and they did everything they can to help me. The order was ready in time and very fresh. Thank you Jeff and the Team, you are awesome guys. I will defiantly recommend this place to my friends and will use their services in the future. read more

Usually I go to jersey mikes for my "premium -fast" subs. I've heard so much about them so being that I was in the neighborhood I figured today was the day. I was the first customer in the door and from order to pickup my interaction was "freaky fast." I ordered the gargantuan and thought it was really tasty. The bread was way better than JM's but the meats weren't as fresh. I also had their jalapeño chips which were pretty good. One thing that stood out was the amount of chips in the bag. It wasn't a bag of air with a few chips in it, it was a legit bag of chips. The only thing that keeps JJ from getting 5 stars is that the experience just seems rushed. I get that they pride themselves on speed but I wouldn't mind spending a couple of minutes to get a more personal experience. read more

Jimmy John's - Gargantuan! - Sandwiches Near Me - Gaithersburg, Maryland

Tried to walk in and get a quick sandwich- the employees had the music at ear splitting level and were clearly uninterested in serving anyone. Walked down to 5 guys for a burger instead. JJ is now off my go to list. read more

received carry out. ordered a Cubano which I've had before and know what it is. what I got was cold ham & cheese with mayo and pickles. it should have been grilled ham, cheese, pickles with mustard. that's even the description on their menu. someone needs to either learn what a Cubano is, or at the very least read their menu. read more

I already knew I loved Jimmy John's sandwiches, so much so that I drove 30 minutes from my house just to try the closest location to me. I was struck by how NICE everyone on the staff is here. They are so friendly and seem to really be having a great time together and it was an awesome atmosphere. I would come back for the delicious sandwiches any day, but also to support these really lovely people. If you're having a bad day, go grab some Jimmy Johns! I assure you that your day will get better. read more

Ordered delivery twice this week from this location (one sandwich each time) and it was fast and and my order was accurate. I am particularly happy with how well they wrap their unwiches. Some Jimmy locations screw them up, and you end up essentially trying to eat a salad with your hands. This location seems to know how to make them right, so kudos for that. I stopped inside the store for a sandwich this afternoon and the service was fast, the food was good. I think the bread had just been baked, because the store smelled amazing and my sandwich bread was super tender. Can't be havin stale sandwich bread. read more

As a pescetarian, it's really hard to come by a sub or sandwich that is both tasty, rich in protein, and meat-free. Luckily, I discovered JJ! On my first visit, I ordered the #9 Veggie (bread with avocado, provolone cheese, and lettuce), which was so delicious. I'm not the biggest fan of lettuce, but somehow this sub was really good. My second visit, I decided to try the tuna sub (with cheese) which was also pretty good. The subs come out extremely fast. In addition to the #9 Veggie, I would highly recommend the oatmeal cookie. read more

No stars to this store. I had real bad customer service with an individual who was annoyed at questions for sandwich. His demeanor, response and attitude with the service was no way to treat anyone. read more

I'm not sure what happened to this Jimmy John's. I used to come to this location quite often and I never had an issue with the quality of the taste. I ordered a tuna sub today and the tuna tasted like it was made over the weekend. It had an old and soggy taste. I don't think I'll return to this location anytime soon. read more