needs improved customer service and sub was appallingly sparsely populated with the most important ingredients (few thin slices of tomato, cucumber, some pale lettuce and avocado smeared inside thick cheese slices - called a veggie sub??). Essentially what I got was way overpriced bread and cheese sandwich! I recommend go to Subway where you can at least converse as the sub is being made, pick and choose your ingredients (and get lots of it) as well as type of bread and can have it toasted if you wish....and all for much less money! read more

Jimmy John's - here's your "veggie" sub - Sandwiches Near Me - Gresham, Oregon

Don't bother wasting your money at this Jimmy Johns. They won't get your order right, and then refuse to fix it. If you order delivery they will wait 15 minutes and call you to tell you they can't deliver, no matter what time of day it is. You will also have to wait a week for the refund if you even get one. This used to be my favorite place and I can't even get anything from here anymore. read more

"Freaky slow"- we were in the drive through which moved along at about a car per every 3-4 minutes. Ditched that to go inside and hopefully speed things up. We were third in line. It took about 5 minutes to get up to order and then waiting approximately 10 minutes to get our sandwiches. This is not a Jimmy John's. Maybe the food is and the name says it, but the concept of speed (even subway type speed) hasn't been understood or learned by staff. Someone needs to light a motivational fire in here cause this is the worst ran Jimmy John's I've ever seen. BTW I LOVE JIMMY JOHNS so this took a lot for me to write. read more

Asked for all the veggies on our sandwiches and just got pickles. The bacon on the sandwiches tasted like it was seasoned with additional salt.. not a fan read more

The food is always good but Jimmy John's is a business I turn to when I need a fast delivery. I work medical and I have an hour lunch. The past few times I've ordered from them I've ordered at minimum 15 minutes before my lunch starts and I'm left waiting for my food until my lunch break is nearly over. I've called them to check up on my orders and they just say it's on its way but it's maybe another 30 minutes before it actually gets to me. I understand staffing can be a tough thing and their food is still great but delivery is not great right now. read more

This location is a nightmare. I've ordered delivery from JJ for years and across locations and never had an issue until now. I live 1.5 miles away (I still get delivery because I have a 4 yo) and it took TWO HOURS--T W O hours--for my food to finally arrive. Absolutely insane. There's busy and being behind and then there's TWO HOURS to deliver a sandwich during off hours, holy shit JJ. on top of that they make it next to impossible to make complaints and resolve issues on the app and online. Yikes. read more

I ordered the Roast Beef Sub for $4.25 The Roast Beef was delicious and the French Bread was excellent. A superior Meal from this Drive Thru. read more

Jimmy John's - Roast Beef Sub - Sandwiches Near Me - Gresham, Oregon

9 mos pregnant, ordered 5 sandwiches for pickup, get home and after my husband leaves (I don't drive right now) realize that my sandwich is the only one missing. Call Jimmy Johns to see if they'll deliver to me, they say no, but that they can credit my account. I live 4 minutes away. Everyone ate but the pregnant lady. I'm mad lol read more

I honestly did not dock any stars for food; when the order is right, it's the usual JJ deliciousness. But seriously; I only order delivery (they are my "Pizza Hut" for lazy days and busy nights lol) An they are always either way late OR the orders wrong, forget to include something I asked for... An it really is too bad, because the employees I've talked to are all super friendly, presentable, and look like decent human beings... But it's like they trained to rush for speed without CHECKING to make sure it's right, like does it have straws, the mayo packets, etc... But if they are running behind (like 40mins for 2 sandwiches behind) then the order is always perfect. I love Jimmy John's food, but they need to check on this franchise and maybe help them figure this out. UPDATE: Extra cheese (for $1) my husband discovered means ONE PEICE OF CHEESE on the larger subs... Really? I mean cmon... read more

Literally so fast you freak!! The service is alway friendly and quick ! The sandwiches are so good read more

This place is ridiculous! Order a Club Tuna has an unwhich. i just did the tuna and pickles. got home and opened it up there was less then a half a cup of tuna and 3 pickles. Not even enough Tina that would fill the bread. I called the stores and was told that's how its made. For the amount I paid I could have bought 4 cans of tuna at the store and made it myself. this store is the worst one I've ever been too. The one in Bridgeport actually does it correctly. workers really need to learn customer service as well. I waited 15 mins for a sandwich as well because they didn't have lettuce at 1st and asked if they could put it in bread and I could scrap it out! what a joke, waste of money. read more

I've been here a few times and it's is by far the slowest location I've ever seen in OR or WA. The employees seen to be chatting with each other more than helping customers. My waits in the drive through average 25 min. read more

Sorry for the bad rating. 40 minutes wait for one sandwhich. Never seen it so bad before. Saw people leaving due to long wait.

stopped in got my awesome fresh sandwich #10 in 4 min and Daniel was cool,the whole team was nice and cool, 1st here at this location during lunch ! 5 star and smiles, thanks to the whole team girls and guys #1 read more

Do not order through doordash. If it says "your order will arrive by 7:11", just know that jimmy johns delivers their own, you have no way of tracking the order live, and you will not get it "freaky fast" at all. I'm now sitting at 40 minutes past the doordash quoted time. Called jimmy johns and they said it would be 20 mins. So an hour for "freaky fast" delivery. read more

This place is only "freaky fast" because they don't care about your orders. Or at least when you're coming through the drive through ^_^ I simply asked for a few extra sauces that my sandwich didn't come with and they said they'd put what they did have on the food and the rest they would place in the bag. Turns out they made a basic sandwich with no changes lol. Lucky for you I don't have time to come back and complain. Some of us are busy actually working. Please train your workers better... read more

Sandwiches and service speed were great, I just wish they had honored the deal BOGO 50% off if your order online or through app. There was no place to enter the discount code online and they "couldn't adjust the price at the counter if i selected cash pay". Still a good sandwich but if I had known the discount wasn't going to work I would've just purchased 1x16" instead of 2x 8" sandwiches. read more

Jimmy John's - Sandwiches Near Me - Gresham, Oregon

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If I could give this location a zero I would. They are incapable of making a sandwich as ordered. I asked to speak with a manger and a person named Brian claimed to be the manager only to find out he is a lead in training. Brian refused to give his last name and became confrontational. Not only was I lied to, but he didn't seem concerned that on several occasions they overcharged us and gave us the wrong items. They aren't interested in making proper sandwiches or helping customers. Since my husband likes this place I've given them an opportunity to redeem themselves. How hard is it to make a slim 4?? It's turkey and bread!! I'd rather eat a sandwich from a gas station. This is the 5th time my simple order has been incorrect. Never again. People, don't waste your money. read more

DoorDash really let us down. But the worker at Jimmy John's stepped up and got our order delivered as quickly as possible, all while being short staffed. We appreciate the extra effort! read more

Total rip-off. Picture the thinnest slice of cold cut you've ever seen. Now make that even thinner. That's what I got on my sandwich. And just one slice for the entire sandwich. So, maybe two ounces of meat total. Their portions have always been skimpy, but this is ridiculous read more

My boyfriend works at Washington Square mall so he was always getting their food delivered. So he was so excited when they came to Gresham! FYI: I don't like sandwiches at all Right after they opened he ordered delivery and then again another week. We waited a couple of months and he called in an order on a late night. He ordered and gave them our address, we live in Columbia trails apartments right next to the Gresham Station mall. He was told that they didn't deliver to our address. My boyfriend goes well you have before and the employee goes well our manager has cracked down on our delivery area. My boyfriend was given no apology, was asked what he'd like to do, and had the employee just saying the same thing over and over again. Apparently their delivery range is a mile from the store. So i looked it up and a mile is division and Eastman Parkway, just up the road. Which means any employees in the Gresham Station mall can no get delivery, seems like a waste. He hasn't ordered from that location since and hasn't ordered it much at work either. He was extremely frustrated with the lack of customer service. PS: A month ago I saw them come up our street on my way home. They must have realized how much business they would lose if they didn't expand just outside from a mile. read more

First time visiting your store. I had never heard of Jimmy Johns before but I love sandwiches and am always on the lookout for a good sandwich shop. I stopped and decided to give it a try. Store was moderately busy, but not slammed by any means. I took this as a good sign since a dead store is a bad sign. I ordered two turkey toms, a vito and a hunters club. the vito i ordered with no onion, and they put onion on it. not a huge deal I just picked it off as well as I could. A slight irritation but not a deal breaker. It happens. The menu states the turkey tom comes with sprouts neither of the sandwiches have sprouts on them, it was only by going online and doing some research that I discovered that you have removed sprouts from the menu due to salmonella outbreak. Please update your menu to reflect this then and I won't expect to have something on my sandwich you no longer offer. The turkey toms also were pretty sparse as far as the toppings it did come with. The tomatoes were all end cuts and very small and the lettuce was sort of just haphazardly tossed on and didn't cover the entire bun. The hunters club however was fantastic and I have no complaints about that. I took pictures of one of the turkey toms in question and have posted the pictures here http://imgur.com/a/iL4Pt as you can see this is quite a pathetic looking sandwich. You'd better be careful if this is what you represent your product as being since you have a Subway less than a block away. I would have had no problem packing the sandwiches up and bringing them back for a refund or to be remade, however, I live in Portland about 10 minutes away and just happened to be in the area, therefore, going back was not an option. So we ate our sandwiches and felt a little sad that we spent over 20 dollars on sandwiches when we could have easily gotten a better deal almost anywhere else with the amount of toppings you seem to offer. As it stands I cannot recommend this establishment to anyone. I hope to return and I hope things are different, because your food does taste good. It's just not a great deal for what you get. Thank you. read more

Jimmy John's started out in midwest college towns where it was popular for obvious late night reasons. Finally they have made it out west so that I can relive the glorious haze of college. The sandwiches themselves are pretty standard - basic veg on a french roll with meat/cheese/spreads. The standout feature is that they hollow out the roll before they make the sandwich. This way you don't wind up with 90% bread in the finished product. While not extraordinary, the subs are fresh, consistent and made WICKED fast. I'd definitely recommend JJ's to any sandwich classicist. read more

This place is not freaky fast. Food is ok. Service is slow. Watched an employee while I was sitting in drive thru, she was just typing away on her cell phone while her other coworkers were goofing around. I hope she washed her hands! The sandwiches are ok, but other locations are much faster. Speed it up please! read more

I've consistently had bad sandwiches here. And god forbid you ask for extra anything. I cannot believe how awful of an experience I have here every time I come. The store back in Marquette Michigan really does it right. I didn't realize what a terrible chain this is outside of Michigan. I love right down the street and I will never come here again! read more

Jimmy John's - This is after asking for extra dressing. After I rung out the sandwich and threw away the poolin the wrapping. Inedible. Threw it away! - Sandwiches Near Me - Gresham, Oregon

Food - Got the unwitch - It was fast and good Parking - Horrific! Staff - Needs a lot of work. EXTREMELY unfriendly during numerous visits! read more

Cons: 1. Drivethrough is a bit awkward both in driving through it, getting to it, locating it, as well as reaching for your food at the window. 2. Hard to get in and out of this parking lot with all the crazy traffic around here. 3. Parking spots are very oddly angled and placed somewhat far from the front door. 4. Tuna here is pretty bad. So is the roast beef (too much oregano) Pro's: 1. Sandwiches here are just as good as they are at most of the other locations. 2. Bread is fantastic with that nice slight crunch when you bite into it. 3. I love the Italian sandwich. Definitely my fav. 4. Variety of meats here is very good. read more

I absolutely love this Jimmy Johns. I've gone to this location about 5 times now and it has never ever been a long wait for me, literally my sandwich is made with no mistakes (yet) within 5 minutes drive through or walk in. I absolutely love the taste and over all quality experience at this food place. I would highly recommend coming into this locations for good food and great customer service! read more

My brother lived in the South for awhile, and was/is a big fan of this place, so when he saw that we had one he said it was a must try. I love subs and different sandwiches, so I figured I would give it a shot. Their menu had some classic subs and some yummy looking add ons. I opted for the beach club... which sounded right up my alley, but ended up being somewhat disappointing. There was maybe 2 bites out of 8 inches of sandwhich that had avacado on it. Also, they don't put sprouts on it and they neglect to inform you of that, so they just replace it with lettuce. For being on the larger sub side and having 'twice the meat and cheese' there really wasn't that much, so it makes me wonder how much is on their smaller version. The bread was just ok. Nothing great, but not awful. If you're looking for something really yummy I'd keep looking. Tollgate Bakery in Sandy has GREAT sandwhiches, and even the little sub place across from them have yummy ones. On a good note.. the drive thru was really fast, and prices are good. read more

Love them... Just wish you delivered to me... Only a couple streets out of the range :( read more

The best thing here was the chips. The sandwich was better than subway but not by much. The bread was good but they don't give you enough meat and fillings. Each bite was about 70% bread and I atleast want 50/50 for my sandwiches. I also like my sandwiches hot, and they only had cold ones. The size of sandwiches were weird too. They only have 8" or 16". I wish they had a size in between. Overall, maybe I would come back and not very often. read more

ordered from here so many times sense i work close and they can never figure it out. done with this location. work two miles down the road and two hours later they still can't manage to bring the food. this is probably the fifth time with this issue. even better when u call to figure out where your food for your office team is NO ONE answers. given them so many chances hoping it would get better but never did. not worth it for a dang sandwich read more

JIMMY JOHNS! JIMMY JOHNS! Christ I love Jimmy Johns. My first time into this location, I asked the girl at the counter "What's your favorite sandwich?". She didn't even hesitate to tell me the California Club, minus tomato, add bacon, mustard and pepper mix. I had it, and haven't had a different sandwich since! Super quick and fast, SUPER nice, really clean...I couldn't ask for more from a friendly little sandwich shop. I just wish we had these back in Mississippi. read more

Super impressive customer service. I drove through for a sandwich and realized when I opened it (a ways from the store) that something was missing. I called the store and they were quick to offer two different solutions. A couple of days later the store manager, Frank, called me directly. He offered to buy not only me but also a friend lunch. One free sandwich is a pretty good deal. But 2 is over the top. Additionally, he let me know the sandwich I ordered is one of his favorites and suggested an add-on to make it even better. Needless to say, I was blown away by their response. Not only do they make delicious sandwiches quickly, but they really care. And it shows. Much appreciated!! read more

Best option for a fast good quality sub, way better then subway in my opinion, I've never had a bad experience here, except they hate to part with bags and napkins for some strange reason lol read more

I always order using the app and it is so fast and easy! I am not one that likes to leave my desk when I am in the middle of a project so I usually hop on the app and order a sandwich. My order is always delivered so fast and is exactly the way I ordered it. read more

Not our first time here, but definitely the most disappointing. A slow Sunday afternoon, we were the only people in the drive thru and there wasn't anyone in the shop. Some employees were standing around, it took a solid 10 minutes to get us our two sandwiches. I had paid for avocado, which they forgot, and the sandwich itself was incredibly dry. read more

This location has gone so far down hill. After 3 terrible experiences in a row,I will not go back. Been a customer for years and am truly disappointed with its decline. Prices have gone up dramatically, customer service is awful, and wait times are ridiculous. With Subway 20 ft away, with better prices and food, why wld I ever go back to jimmy johns?? And you need to change your slogan-freaky fast subs?? Not so much... read more

My family and I ordered 4 sandwhiches from these guys tonight and I can day I'll never order here again. So disappointed with the quality of my sandwich. I asked for no tomato and got tomato and paid extra for cucumbers and got none. read more

How hard is it to make a half version of a sandwich that's on the menu? I asked several times, had it repeated back to me, and I still would up with a full size sandwich upon checking after leaving. Was in a hurry so I just left, but c'mon now. What happened to a little intelligence? You take a normal sized sub, cut it in half and BAM! Instant half sub! Magic! Or common sense. I mean... Yeah. read more