Took over an hour to get our order, when it did show up the driver didn't ring the bell but left it on our frozen step. I tried to flag them down because they forgot our fountain drink, but they paused and drove away. I called the store to ask for a refund on the drink that I didn't get for a meal and was told no problem the manager could do that. Instead before going to bed I notice the drink on the step. I check our camera and notice it was delivered 1.5 hours after our original order was delivered. Something for me to toss in the morning. This location as really gone downhill the last year. Not the first issue we have had. read more

Jimmy Johns on Court St. has forgotten an item from my order TWICE within the past month. When I call, they do send someone back with the missing item. However, they are rude, take no accountability, and made me feel like I was being an inconvenience. I shared this feedback with the manager over the phone and was rudely dismissed & told to have a nice night. Horrible customer service. We will no longer be supporting Jimmy Johns. I see additional recent reviews stating the same issue - I wonder if employees and managers are pocketing food that customers pay for? Or there is a major disconnect on whoever is packaging delivery orders. read more

Placed my order on the app, after over an hour (30 plus minutes of which my order was supposedly on the road) I still hadn't received my food, called multiple times to check on the order and on the final call was told that the driver had just left and had several stops before mine, complete waste of time and money so now I get to stay hungry and wait a week to get my $20 back, definitely won't try to get a cheap sub from these clowns again read more

I have tried Jimmy John's ,subway and now cousins Jimmy John's beats the other in taste and quality standards I always went to subway but lately when you get your sub half the condiments are falling out before you even open it the sandwich from cousins was pieced together like the turkey was tore in pieces to cover up some of the tomatoes send a does the meat get tore to cover sandwich I'll stay with Jimmy John's from now on I know I will get a sub made the way it should Jimmy John's I rate you a 5 I give you a 10 if I could thank you for the great service read more

I was very disappointed with my online order earlier today. I placed the order at 12:13pm and was thinking it would be a bit longer due to the lunch rush. 45 mins later, and my food wasn't delivered yet. I called to see what the hold up was, and I got zero explanation as to why my order wasn't delivered yet. They just wanted the address of where it was supposed to go to, and we're going to deliver it asap. I didn't even get an apology for the delay or anything. The last bit that disappointed me was the fact that I had earned a reward of free chips and they gave me an expired bag of chips. Good thing I got my free stale chips, thanks Jimmy John's. I'll just order from the Milton Ave one from here on out. read more

Horrible customer service my order was a large got a regular size sandwich also the outer wrapping soaked with sauce no better on the inside just to find absolutely no meat on the sandwich just for the manager to tell me over the phone "that he knows theres meat on there he made it"conveniently enough he was just walking inside from a smoke break as my wife was leaving with food, so a out right lie he told! Then told me I would have to bring it all the way back to the store for refund he then told me wile there I ate to much of the sandwich hes not refunding me, told him corporate will hear about it he shruged and said he dont care. Absolutely done shopping there , Alexander was the manager name read more

Jimmy John's - a half eaten hot dog - Sandwiches Near Me - Janesville, Wisconsin

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just went to to Jimmy John's in Lake Mills. I parked in the handicap spot. went in to order was immediately asked to move and I said no. was then told that they will not take my order. I then asked if I showed my proof of being a fully disabled connected veteran and still said no. This is Beyond disrespectful and outrageous that you won't serve a disabled veteran because I parked in a handicap and didn't have my sticker. I will not ever ever come here again and will be letting anyone I know how you treat Veterans. read more

Took almost an hour to get my food and when I called to ask how long it was going to be because I had to leave shorty the boy on the phone said "I don't know it's on the road". Anyways I ended up being late and they forgot my pickles too :( read more

For those who haven't been to a Jimmy John's before, it's similar to Subway or Cousins Subs. They have a variety of sandwiches to select from, all put together while you wait. Sandwiches are priced comparable to Subway and this location also offers a rewards card for purchases. For those seeking slightly healthier options, get your sandwich without the mayo and cheese. You can also order any sandwich as an Unwich (lettuce wrapped sandwich). There are a variety of vegetables to add on including onions, sprouts, cucumbers, tomatoes and more. If you're looking for something fast and different give Jimmy John's a shot! read more

I normally order a few bags of chips and a large lemonade and it took over an 1 hour to get delivered to my house.

Got the order wrong,it's taken them over 40 minutes to deliver the correct order, so we called and the manager was very rude. What ever happened to good customer service? read more

I despise this jj location... the high school staff are exactly that... I knew a couple of them from high school and one day my boyfriend and I walked in and ordered not only did they get my sandwich wrong but they talked about us the whole time loud enough for us to hear... my boyfriend said something to them along the lines of its not professional to talk about customers especially if they can hear you and the two ladies went in back while the manager came out and my boyfriend talked to him and he acted like this happens often and like it wasn't a big deal!!! After that I didn't wanna go back so we started getting deliveries. We live legitimately down the street and it took them 40mins to get there... I'm done with this jj location... it's by far the worst.. read more

Good service, delicious sandwiches. Not much more that you can ask for from a Jimmy John's.

Worst jimmy johns sandwich I've ever had. I didn't know jimmy johns could be bad! I had a ten hour drive and went an extra 20 min out of my way to get JJs. The cashiers/sandwich makers asked me what I wanted as I walked in the door, rushing me even though there was no one there. They started making my sandwich --and were impressively fast-- but didn't wait to hear my alterations and had to open up my sandwich to add my veggies! And the lettuce, onions and tomatoes were all AWFUL. They must have been sitting out for several days. Really disappointed. read more

This location is sooooo slow delivery and the staff isn't very nice at all. I hope they have got new staff since my first 5 experiences. Haven't been back. read more

This is like any JJ's you would walk into across the country. They keep this one nice and clean and the kids behind the counter looked well put together and groomed. read more

Took them an hour to deliver. We called to inquire on the expected time and they said they had no idea but it would get there eventually. Great service. read more

Sandwiches and subs are fresh and delicious. Delivery is FAST! If you're looking for consistently tasty food that's easily affordable Jimmy Johns is the place to call! read more

Every time I order from here its either they take so long to deliver like yesterday it was 38 minutes. Or something is wrong twice they forgot turkey on my sandwich and when I called they act like I am the problem. As I am myself in restaurant management I am disappointed how this location is managed. The owners should really fire everyone and start from scratch. read more

Delivery was quick, but my sandwich was wrong. Called just to inform, didn't want a replacement or discount. Talked to a manager named Adam who was downright rude. Wow? Really? You got it wrong, but you're rude to me. I guess this won't happen again. By that I mean ever giving them my money again. read more

pretty good subs. I used their online ordering service, and they were indeed so fast I freaked. Petty damn good for a chain.

I love jimmy johns but I'm tired of wasting my gas to go alllllll the way the hell down there to pick up my fucking Sandwhich because your lazy asses won't deliver to my house on East Milwaukee street Janesville Wisconsin so can you please for the love of fucking god fix this because I'm spending way toooo fucking much on gas..............thank you keep up the good work read more

I don't know why I even order from this location. They forgot my pickle yesterday. And every time I order there is ALWAYS something wrong.

I order from Jimmy Johns often... I won't be ordering from the location at 2200 West Court St, Janesville again. Upon placing my order the employee who answered the phone (Adam the manager) was extremely rude to me. I thought I was talking to a kid, this is a MANAGER. I asked for the cost of chips which seemed to bother him very much. I asked for easy onions as well as mustard. again he acted as if I was an inconvenience responding with yup.... For $7.50 a sandwich, they are plenty of other places in the area that will gladly take my money with a much better attitude and provide me with much better service. As you can see in the reviews this guy is a real gem. read more