Still a great place... don't think it has sprouts anymore. Customer service is still superb!

I made a order online while at work, been on a 12 hour shift and haven't ate all day, I accidentally put the order date for the next day and they called me to see if it was a mistake, it was a mistake so they told me to come in and they will ring me up again. I came in and I felt like I was bothering but the lady at the cashier was very helpful and nice about it. Thank you, very awesome staff. read more

I expected it to come on a roll like all the pictures and ads. But it came as pictured (I bought to go). Tasted fair at best. Overpriced as well. read more

If you're going to charge extra for something make sure you actually do your job and put it on the sandwich. Hacks. No wonder that counters so high, so no one can see you messing up their order. HACKSSS read more

Jimmy John's - Charged for cheese - Sandwiches Near Me - Long Beach, California

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I'm not a huuuuge fan of their food. It's not exactly gourmet or inventive or inspired, but it hits the spot for a work lunch. I definitely find the service inspiring and worthy of 5 stars. The staff is is friendly, eager to help and do a good job. It's great to see people working hard and enjoying what they do. It's infectious and makes me want to try harder to be a good person. Keep it up ladies and gents of JJ!!! Freaky Awesome! read more

This was my first time at Jimmy John's and its not the same experience you'd have at a subway. You tell the cashier exactly what you want to order up front and as soon as the order is placed, there's staff on the side creating your sandwich. I ordered a slim 4 unwich which is turkey wrapped in lettuce for 4.99, added cheese for an extra $1. I enjoyed both the healthy unwich and not so healthy cookie, very much! The staff was friendly and helpful with the selections. Most likely will return soon! read more

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Came in late and the service was excellent, they had amazing recommendations and gave us a good sized pickle. Never been before but will for sure come again. Much better quality than subway or jersey mikes. read more

First time trying Jimmy John's and definitely not disappointed at all. I am VERY PICKY and usually don't buy sandwiches out because they always taste blah like subway. The turkey was delicious, loved the sprouts and cucumbers, and the wheat roll was divine. Next time, less mayo because I like my bread almost dry. I'll go back again soon. read more

Jimmy John's - Very welcoming! - Sandwiches Near Me - Long Beach, California

The people I dealt with hear were not social or welcoming at all. They seemed to care less if we were there or not. The sandwich I had was bland so I won't be going back here. read more

I guess I'm the first to review.... They amazing good service and respectful with delicious sandwiches Definitely recommend read more

Normally, I'd give this location a 5 star rating. But not today. I go here a lot and today on my lunch break, I walked straight to the counter, no line, where two employees were counting cash and carrying on a conversation at the cash register. Neither looked up or acknowledged me. Another employee who was at the sandwich making station said, "Hello." Another guy on the telephone made eye contact with me. But not one of the about 10 people behind the counter asked if they could take my order. I literally stood there for 5 minutes, not 2 feet from the two money counters and not one person helped me. I was on my lunch break today and wasn't going to just stand around; they just lost my business. I think the manager may want to talk to his/her employees about customer service. I was there at about 2:00 pm. Maybe they all take a lunch break at that time? And what if one of the "money counters" was a manager?! So disappointing. read more

Placed an order at 11:55 for delivery, it's 12:55 and it hasn't come yet. So I call, and they hang up on me. I call back and am put on hold for 4 minutes. Finally talked to someone who said they don't have delivery drivers today...That my food was going to be picked up and delivered by door dash. I asked to speak with a manager and the worker got flustered and said , "I'm the manager right now." I asked how long till my food will arrive, they said they have no clue, just whenever door dash picks it up. I got a text from door dash saying my order would arrive at 1:38!!! I got another text saying that my order was delivered, and I hadn't gotten it! They delivered it to my neighbor. Luckily my neighbor called me to let me know, but I didn't get my food until after 1:40! How long were my sandwiches sitting out for? That's totally unacceptable! No compensation whatsoever. I called again and the employee just said there's nothing they can do. They should have at least given me a credit of some kind. Definitely won't be getting anything from this location again. They have messed up to many times. They were great when they opened, but have really gone downhill. read more

No shit given by anyone who works here! Bad business. Someone with customer service experience needs to take over.

Left my purse on a chair during lunch rush hour. Eight hours later I realized it! Called them up and they had it in storage safe and sound. I'm so happy that there is still honest people out there. Oh and Jimmy Johns been having some bad rep with their veggies these days but my sandwiches and food didn't leave me sick nor nauseous so I think it just depends on the location and specific veggie vendors. And the pre-order feature is neat too, your order is labeled and waits on a shelf- go in and grab. No need to stand in line or speak with anyone. I gave 4/5 stars because the parking lot isn't great; minimal spaces and tight squeeze for passing cars. read more

We bought sandwiches to take to the beach two days in two. I won't order for pick up anymore but I will go back and watch that the sandwiches as made as requested. The quality is what I expect of a fast food sandwich shop. Unfortunately, they don't pay attention to detail. I ordered a sandwich that comes with avocado and they forgot to add it two days in a row. They also didn't add the requested pickles. read more

We are huge Jimmy John's fans. We started when we lived in Oklahoma and when we moved back here it took a few years but we are so happy that they've expanded. We go to the Lakewood location pretty much every other week. Jimmy Johns as a restaurant definitely gets 5+ stars. The food is so fast fresh and delicious. It's inexpensive and my whole family loves it. We haven't had a bad experience until now. I placed an order through the new app 15 minutes before arriving. Then I had to wait an additional 15 minutes for two sandwiches. Two sandwiches 30 minutes. That's freaky slow. There was only one other customer in the store. It was bizarre. No one seemed to know what was going on. I asked what seemed to be the manager or the person in charge why it took so long. He said they had to help in store customers first. There was only one other customer in there and he still hadn't gotten his food when I left. We won't be back to this location for a while. They need better training. Lakewood is an excellent location try that one. read more

Saw it was open and decided to give it a try. The FREE SMELLS sign got my attention lol. Excellent customer service! I will be back! read more

Jimmy John's - Sandwiches Near Me - Long Beach, California

Though Jimmy John's have some of my favorite sandwiches, this review is about their service. I placed an order for delivery and it took 55 minutes to receive. My friend placed a separate order to same address and didn't even receive her order. I wrote a review in more detail of what transpired on their company website. Within minutes, the owner called to rectify the issue. I'm hoping there will be no more issues with this location because I do love their sandwiches. read more

Shane and Edwin are the crew. Coming back here cause of them. They know how to treat customers and they know how to make sandwiches. Wish I could tip them. read more

Great Jimmy John's - things were cold when they should be and fresh. Pick up and go to reservoir park for a nice lunch.

Great location, great service, and great sandwiches. The new owner came by and offered fresh sandwiches to try out. The #3 and #7 and #9 are great selections. My staff and I have had one of each. Haven't been disappointed. Sorry Jersey Mike's. But, I've got a new spot. Btw, this is a new location on the corner of Spring St and Cherry. It's the only open store front of this town center. It's there! Check them out! read more

Their delivery has such a small radius. I'm Carson and woodruff. Spring st or candle wood will not deliver. What is wrong?

Jimmy John's opened nearby and they sent a bunch of mini sandwiches to the office in hopes to gain some business from us. It freakin' worked because I ended up going there for dinner the next day. I tried both their italian sandwich and their turkey avocado sandwich, which were both good. For dinner, I ordered my own turkey avocado sub sandwich and ordered a roast beef sub sandwich for my mom. When I came in, I made my order with the staff who were really friendly. My order was made very quickly. I munched on my turkey avocado sub, and my mom enjoyed her roast beef! I told my fiance about my dinner and how much I enjoyed it, that he ended up getting Jimmy John's for dinner as well (in Dallas). He enjoyed his gargantuan sandwich (which is pretty much all the meats in one sandwich) My fiance and I were discussing about our sandwiches and we concluded that the bread is the reason why the sandwiches are so good. It was soft, and tasted great! Also the bread remained good after being in the fridge for a day... which is unheard of! I really enjoyed my leftover sandwich the next day! Overall, this is a cool sandwich spot. I'm a fan of Jimmy Johns now! read more

Just average. I am sure most people will find this type of fast deli ok. Had the original turkey asked for no mayo and they failed on that request. The bread was your regular soft type baguette like you get at a Jersey Mike's or Subway. There is one of the best delis just a couple blocks away called Rocco's which is one of the best Delis in Long Beach / Signal Hill. So why would I want fast food deli when I can get the real deal just a few blocks away. read more

Legit custom sandwiches, pickles, chips and cookies delivered. No complaints!! Plus if you use the app you earn free stuff.

Update your webpage so people don't drive here thinking it's open. It doesn't take long to do that and greatly helps those actually make a choice about where to eat. Super sad and disappointed in this jimmy johns. read more

All in all I love their sandwiches, they are very generous with their meats and cheeses, and I appreciate that they offer a lettuce wrap instead of bread option. I do, however, have a bit of an issue with their "loyalty rewards". Buy the equivalent of $20.00 in eats and as a reward you get a choice of one tablespoon of their Jimmy John's Ranch, which if you ask nicely you'll get for free, or you can get a bag containing 12 to 15 potato chips or a fairly yummy pickle. How bout a free sandwich after spending X dollars or after X sandwiches and make the expiration a bit longer. It almost feels like being hustled. It's a nice change from Subway and Jersey Mikes and a welcome addition to our neighborhood. read more

Ordered lunch for my office today from this location. I placed the order online then realized I put the wrong time delivery. I called and the manager was able to easily and quickly change my time of delivey, and it even arrived early! I am not a big sandwich person, but I will definitely be coming back here. They know customer service!!!! read more

I was working a production gig up the street a few months ago and came into this Jimmy Johns with an insanely large order from our team. The staff was incredibly sweet, understanding and professional. They even ran out my receipt when I was putting boxes of sandwiches in my car. Wish I knew the names of the employees helping me, but just wanted to give praise to some really wonderful service. read more

The sandwiches were great and the service was great too. Even better, two staff members came out to help me when my car broke down! so helpful! read more

This Jimmy Johns in signal hill has gone above and beyond to take care of their community! I have been regular customer to them and work right across the street at Long Beach Mini. On my third visit the owner Bryant asked me "about how many people work over there at your dealer?" I said "about 35" so what happens next? He and an associate came with boxes of sandwiches and house made ranch for everyone! Not just the Mini employees but for the employees of the body shop and recon company on site as well! Then i go a couple more times... AND Silvia i believe out of no where gives me my lunch for free for my loyalty. Great store with great people taking care of their own. Keep it up! read more

The customer service here is a joke. We order our food and then as the meal was half way made the girl noticed she charged us for the wrong size sandwich and said she needed to charge us for another 8 inch sub... which would have been over the price of the original 12 inch sub that we had originally ordered. Another male worker then came to void the transaction even though we stated that we would just take the 8 inch the original worker had charged us for. Then when we asked when the money would be returned they said they didn't know. So we just decided to leave and the employee very noticeably rolled their eyes and murmured a rude comment under there breath. I worked in the fast food industry and here's a tip... if YOU messed up that's not on the customer. YOU didn't read back the order to them and verify before taking payment... this isn't the first time this has happened at this location either. read more

What a sad example of a jimmy johns. They can't even figure out their delivery radius! Managed to charge my card freaky quick! This place freaky sucks!! read more

My first time here and I tried their turkey avocado sandwich and I added bacon! Omg it tasted so fresh and good. Their veggies are even delicious. I think I love it more than any other sandwich place! I placed a phone order and the girl was super nice and friendly. Well let me tell you they deliver at no additional cost and they got there 10 MINUTES after I called!!! Super fast service and friendly. I loved it! I recommend this place and their food. I'm definitely ordering more often and trying something g different next time. read more

I absolutely love this location! The food is amazingly fresh and delicious, and the service, without fail, is outstanding! More often than not it is incredibly difficult for me to get out of my office to get a bite to eat and I have something so reasonably priced, so incredibly delicious, and so reliable when you need a bite in a hurry? Undoubtably one of the better things to happen in this neighborhood in a while! read more

Great prompt service. Definitely returning customer. Keep up the excellent work guys.

It's not often I get service good enough to prompt a review for a quick service concept such as Jimmy John's - usually service meets but does not exceed expectation- but in this case my cashier was so friendly, welcoming and efficient (and sandwich was delicious and fresh) that I wanted to take a moment to say thanks and to recommend. I don't recall her name, but she's been there for 13 years and did a brief stint in Michigan, my MSU shirt prompted a conversation. She is a total gem and I will come back because of our interaction. Thanks for making my day! read more

This location opened pretty recently. I visited at lunch last week and ended up very happy with my choice. I had only been to a Jimmy John's once or twice before, and the day before I went to this one, I had eaten a sandwich for lunch at a local deli. This sandwich was actually way better. They have this loaf-style wheat bread that they make...it is sooooo good! I got a turkey sandwich w/their to-go lunch box that comes with chips, cookie & a pickle. Everything was delicious, and the service was top-notch. So friendly and helpful! I will be back. read more

Oscar & Edwin made this first time experience at Jimmy John's an A1 one!! I'm so glad we got one in town. I'm hooked and I don't want to stop read more

Never disappointed at the delicious sandwiches here! Customer service is great. Problems I have with Jimmy John's is that they feel stingy with there napkins and feel obligated to eat and leave quickly. I have never seen a Jimmy John's full of people and feel people feel rushed out, too. read more