Looks like I'm not the only one that's had a terrible experience here. This place looks like it has issues. Orders the Cubano. Its clearly market toasted on the app and the receipt. Not toasted. Who orders a Cubano cold? It doesn't exist. Disgusting. These people clearly don't care. read more

After a long day of driving we stopped to spend the night in Santa Fe. We were hoping to just grab some food to bring back to our hotel and relax a bit. We placed an order online and when my daughter went in to pick it up the employee told her that he "cancelled the order," and "I don't make enough money so I'm leaving." They did refund our money, but a bit of an odd experience. I guess the only "Freaky Fast" part of it was him leaving the store. read more

Ronnie Montano, the General Manager, was extermely helpful! He went above and beyond to help our Golf Team out! And our food was delicious.

As we were pulling into a parking space one of the workers came out and moved his little orange car because the spaces are small and we were in a big suv. We walked into the restaurant, the other worker was going to take our order and orange car guy comes in, put on gloves without washing his hands and while he's waiting on us to place our order he is giving us dirty looks. I turned to one of my sisters and told her I didn't want to eat there because I didn't like the way he was staring at us. My sisters agreed and we left. On our way out, he confronted us yelling something about we didn't have to leave because it's not like he was going to do anything to our food and he went on and on. My youngest sister chose to argue back then the middle sister joined and I started to follow them out of the store when he said something to me- I have no idea what he said because I don't hear very well but I turned around and told him "I love you, have a nice evening", threw a not so nice hand sign at him and we left. I didn't notice any details about the restaurant because I was upset when I walked in however, a nice young man came to the register to take our order and all seemed well until orange car guy walked behind the counter. The parking lot looked good, it was clean- I'm not going to lie about details I did notice, I'm sure your crew works hard- maybe orange car boy had a bad day or something but we prayed for him during our dinner prayer at Dion's. read more

My sandwich is often made wrong when I say No Mayo At the drive through. Today I went in to order. Ordered from manager. I get home @11 miles. I cut the sandwich in half, took two bites. I called to tell them I would like to bring it back. She Hung up on me. When I arrived back. I showed the sandwich, no one talks to me, I was told be happy we remade it. Told There is no refund, which I did not ask for. And no..we don't say sorry...Is what she said. I have never returned food, I did not steel from them. I threw it away. NEVER AGAIN , The Girl Has issues... The manager SUCKS. PASS ON THIS PLACE! read more

I ordered an Italian night sub 3x yes I went 3x to see if I was insane they kept making me the Vito Then the worker told me the same people that own BBW and Sonic bought JJ which makes sense also the vinaigrette dressing they had for the club. They no longer make with vinegar and oil. It's some nasty creamy white sauce used in replacement of saving money, which is disgusting. My sandwich was more bread than it was meat and was missing a that is normally on the Italian nightclub. These last few times I went I will never ever ever ever back. Your better getting an allsups burrito than any sandwich for that matter here at JJ I tried inserting a photo but it didn't allow me to JJs has gone to shit but what I will do is drive the extra mile for Jersey mikes !!! read more

We were going to try Jimmy Johns and the kid behind the counter gave us the stink eye saying we tried to run over him when we were parking. He also went outside after we were inside thinking about what we wanted to eat and told other customers that we didn't know how to park. This kid needs a reality check. He's getting paid to chase customers away. He also yelled at us as we were leaving-- we responded I'm ashamed to say -- but he was totally inappropriate. This kid does NOT RESPECT his elders. It was the kid with the red shirt and horrible attitude. Jimmy Johns you need new workers we went to Dions and spent over $100.00. Don't go to Jimmy John's unless you want to be mistreated. read more

Wow!! Three reasons why they are the best!: 1. Super Delicious 2. Best prices in town 3. FREAKING fast delivery Gracias to my JJ's read more

Pretty good! (September 2022) service was cordial and prompt in taking our order. Seating area and bathrooms were clean. Sammich was good! I prefer a little more lettuce, but great for my meat-loving man. I recommend stopping by for a quick and easy bite. read more

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Lots of negative reviews here about a year ago I see, but I was in just the other day for a sandwich and I got it fast, and made correctly. So maybe they had some past issues with employees but if so they've sorted it out. The guy behind the counter was very respectful. The dining area was clean, and the mens room was spotless. It's unfortunately a pain to get in and out of this place because of where it is located. read more

Jimmy John's - Hunter's Club - Sandwiches Near Me - Santa Fe, New Mexico

I had purchased a sandwich on July 20th after 8:00 p.m.. by 10:00 to 9:00. I had heard nothing. They had taken my payment and so I called the facility and they never responded. I called him numerous times. I highly recommend against never using this particular. Jimmy John's. They have horrible reviews and do not like to deliver their sandwiches. So far on July 21st I have been not been able to have communication with them yet to get a refund. I did not visit the facility so I cannot tell you what the ambiance is like read more

I'm keto and they were very accommodating. The food was fresh and wrapped in crisp lettuce. Additional condiments were tossed in the bag. I was very pleased with the meal they prepared for me. read more

VERY VERY BAD. the service is beyond slow. It's not that busy and two people are working and I've been waiting 20 mins for a fast food sandwich. The girl at the front is not friendly, dismissive and not wearing the mask over her nose. I doubt their hygiene is up to standards. It tastes fine. read more

Jimmy John's - Little John - Sandwiches Near Me - Santa Fe, New Mexico

One of the worst places you can try to get food. Employees cannot charge for items correctly, cannot figure out how to use the POS, and cannot make sandwiches correctly. I have been to this location 7 times over the last month hoping it would change my mind, and have not gotten the right sandwich a single time. I cannot claim my rewards as the employees swear that it "won't work." I have managed and worked at another JJ location for about 3 years. It is not that hard to do this job. Every employee that works here should be fired and the store should start fresh. There is never a line, never a rush, and yet making one extremely basic sandwich is just too damn hard for a single employee here. Avoid this location if you want a reasonable experience. read more

I didn't get a pickle which was really disappointing but the sandwich was decent. The guy working helped with the menu and was quick with delivery I was also glad the cucumbers weren't soggy. read more

Never before had I entered a Jimmy John's, but wow, is my life changed. I now live in a post Jimmy John's world. Gary is the best person I've ever spoken to in my life, and I think he should be promoted. He was very informative about the menu, willing to engage, and very friendly. I now feel that Jimmy John's is like my family, due to his inviting persona. I don't know how much money he makes, but he deserves more. I can't stress how much I love Jimmy John's now. read more

Jimmy John's - A family dining establishment - Sandwiches Near Me - Santa Fe, New Mexico

Very pleasant experience. I was greeted as I walked in. Employees had a great attitude and made me feel welcome. The lobby and bathrooms were clean. Quick service. read more

When I walked in and saw only one employee I thought great, he's gonna make my sandwhich shitty and I'm gonna be disappointed again.WRONG!!! Gabriel was instantly friendly and genuinely glad to be of service.We had a great conversation (while he created my masterpiece of a hoagie) and I learned he was working a double to cover a shortage.He didn't complain, he was extra prof and definitely an asset to the company. read more

this place should not be called a sandwich shop. music was too loud, we ask to turn down, well that lasted 5 minutes , then up again. ordered a #4, did not receive what I ordered, and he acted as if I as an inconvenience person to be waited on. we had to take our lunch outside as it was to loud to eat & talk inside. will never go back there. Bad food and terrible service, if u can call it that. read more

In the last month this place has gone totally bonkers. On FOUR separate occasions I have received oddly incorrect sandwiches- on one occasion I went back and asked for it to be fixed: was supposed to be a simple ham, cheese, and pickle sandwich, had all the veggies and mayo on it- no worries mistakes happen! He remade it- and when we opened it at home it was a TURKEY sandwich... with all the toppings. This has happened three more times with various weird mistakes- forgetting toppings, adding other odd toppings (extra, extra onions anyone?). I LOVE the food here but it's not even worth it anymore. The two men who work here every time this happens are clueless. We will not return. read more

Completely messed up the order, the girl answering phones was over the top rude when we called to order and it took over 35 minutes to deliver. The only reason I'm giving a star was because the delivery girl was pleasant. Will not be returning EVER! read more

I noticed the General Manager and shift managers are all new, Great custom service and freaky fast! Free sandwich when I signed up for rewards! read more

The iced tea is very weak, barely any color at all like they used the same bag over and over. I mentioned the issue twice to the staff and they made me feel like an ass. Overall probably one of the worst JJ I have been too. read more

This location is awesome. I go here all the time. Super quick, always accurate. Another nearby Jimmy John's location sucks big-time. That won't stop me from continuously coming back to this one, and every other location I've been to. After my bad experience at the other one I drove twice as far to go here. Worth it!!! The bread!!!!!!!! read more

Had the worst experience with Jimmy John's. Worst customer service from superviser Bo Wickstrom. After 45 min of not receiving my order I called and was told by "Bo" that we would just have to wait it out! "Just deal with it, that's how it goes!" I can understand if your short staffed and need more time to deliver, you don't act like that on the phone with a repeat customer. I canceled the order and desputed the charges. Zafarano Jimmy John's is no Bueno! read more

Such a chill crew at the JJs! They prove you can be fast and awesome at the same time!!

I normally don't have any issue, but today I was denied the sandwich have ordered several times in recent weeks. I settled for the premade munchie. While eating a delivery of produce was brought in by another employee from another store, they dropped several tomatoes on the pavement. Picked them up and placed them in the box with the rest of the produce. Never eating there again. read more

This place is not my idea of a good sandwich, not by a long shot.. overpriced for what is offered . I was not impressed..

Ordered an Italian hot sub. Got home and the bag had no italian sub, it was a ham and cheese. The bread was tasteless, skimpy on the meat, and just plain made me say no more Jimmy John's. read more

Seems just like subway but with different branding. I don't know, maybe the clubs are good, I haven't tried them. Based on the regular old subs I don't understand the hype. read more

I'm not sure that I have ever had such a lousy sandwich. Can't even compare to McSubway.

This Jimmy John's is pretty aweful, especially compared to other stores in other parts of the country. The roast beef is consistently brown grey and 2 days old looking. This store is always understaffed. They will take phone orders while ignoring the line out the door. And then make sandwiches for pick up and delivery and make people at restaurant wait. It's the worst I have ever been too. read more

Worst service ever! Wait time was extremely long & we were the only customers in the drive thru. We kept being told "I'll be with you in a moment". Ordered 3 sandwiches & 2:3 were wrong. Excuses for ingredients that were not available. Finally, received order, checked bag but should have opened all of them in the parking lot. We would have returned for a correct order but we live 20 minutes from location. Should have just gone to the store, purchased ingredients & made @ home. Very disappointed & will never return! They are just sandwiches & JJ does not have a complex menu in the first place . read more

They are fast while still maintaining the freakiness. That is a hard thing today in this day and age. Also they have pretty good subs

So yummy! Great, fast service, and wonderful food! The workers are so friendly, and go above and beyond in service! What more could you ask for? read more

So unbelievably excited Santa Fe now has a Jimmy Johns! I highly recommend their delicious sandwiches especially if you are on a time crunch. This location is a tad small but I can see them easily expanding in the future. You may also call ahead to have your order ready when you arrive or order online. They do offer delivery but their delivery zone is not that large. My personal favorite subs are #4 and #12 and you can customize them of course. The only thing this branch loses points on is they don't have the same fountain drink selection as the others, meaning I can't get the Cherry Coke I usually enjoy with my Jimmy John's subs. I would go here every day if I worked closer to their location. Try a pickle too! read more

Good Sandwich! A real Sub. Bread and ingredients are fresh. Fast service, reasonable price. The side stuff is a waist of time and money.

Jimmy John's says they deliver in a 7 mile radius I live 2.3 miles from them they won't deliver to me.

From the start I was a fan of Jimmy Johns on Zafarano , but after approximately 25 to 30 visits I realized that my business was completely unappreciated. I would eat there about twice a week until I realized that i was never acknowledged as a customer. I found the employees to be completely disconnected from customer service entirely. Exclusively having private conversations among themselves, like a private sandwich club atmosphere for only those in the know. Eating in or taking out, the result was always the same. It just plain weird when you go into a place often and you are treated like you walked in off the street asking for a free meal. Bottom Line: If you consistently went into the into the same restaurant, and you where not treated as a regular customer you would never go back. The same applies here. read more

Unbelievable! Is it possible that a chain sandwich shop can make a great sandwich. Yes! Made to order. The bread is made fresh and it does taste so very fresh. The vegetarian was especially tasty. Service is great and the establishment is very clean. Better than any deli in Santa Fe. read more