They don't make your sandwich in front of you, which is guaranteed to result in mistakes. And that's what happened. A simple "no tomato, add pickle" didn't result in either, despite the caller yelling "#9 no tomato!" I should have opened the sandwich wrap before I left. read more

I have had a few issues with my food like the paper wrapper being left on my warm sandwich, but today my mom had asked for no cheese and they gave it to her and she forgot to check, she has been throwing up the whole day. Honestly get it together an allergy is serious. read more

Service was good but my sandwich didn't have enough mayonnaise. I've been going to JJ for years and they always seem to have a formula for how much goes on. I hope they can perfect this. read more

This is for the Stevensville location sorry that goes against your rating but its all owned by the same person im guessing. They've only been open a week but need to get it together. Barely put any toppings on my sandwiches. A child would still be hungry after eating this. I even added 3 topping and still smallest sandwich I've ever seen. Last time it had so much that I could've made and extra sandwich. Rather have too much than a weine hut jr sandwich after working all day. Mind you it was over 30 bucks for 2 combos. Make it worth it! read more

The sandwich was perfect. the service was lacking and the general experience was confusing. i was whispered my order number and not told anything beyond that. The restaurant seemed clean and organized behind the counter as well as the tables. read more

Good location. Order was ready when I arrived. However, when I ordered via the app, I had requested two mayonnaise packets to be supplied with my order. The order was not followed in this respect. I know this is minor, but it's my first time ordering via the app. Not sure if I will use it again. Not impressed with this aspect of it. How hard is it to follow the order like a checklist? read more

Opened my sandwich up to this. Where's the bread??? I give them a 3/5 because i love getting food from here still but wtf guys. I also paid for a large drink but they gave me a regular. Thankfully I asked for a large cause that's what i paid for and they gave me one read more

Jimmy John's - Opened my sandwich up to this. Where's the chunk of bread?? 3/5 cause I still love jimmy johns and it's always good but wtf guys - Delis Near Me - St. Joseph, Michigan

I really wish Jimmy Johns would just get with the times already and start toasting their sandwiches. Also wish they had veggie options that were as large as Subway or even Quiznos. I don't hate Jimmy Johns but I must admit I'd drive the 20ish minutes to the Quiznos in a gas station over coming here to Jimmy Johns that is only 5 minutes away. While the food is subpar, the dining area is about as bad if not worse. The floors are never clean and it seems like even when they are cleaning the floors they still have crumbs everywhere within minutes. The best thing about coming here is the smiling faces and I don't hate the day old bread for $0.50. I will go get a whole loaf of bread and make my own toasty sandwich. read more

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What a busy and amazing place! Sometimes you don't have time to run out for a half hour lunch. This Jimmy John's is always coming to our office building with a smile. Every sandwich has been accurately made and usually on time when you order delivery. I would recommend this location to anyone in the Benton harbor or St Joseph area. Just give the drivers a little extra time and know they're very friendly. read more

They're freaky fast, but when I went in and picked up 3 sandwiches...there were about 9 people working and the guy handing out the sandwiches was too busy talking to his female coworkers to even bag up my order. I asked him for a bag and he pointed to some on a table in the corner. So I put down my coke, bagged up my own sandwiches, then forgot my coke and walked out. Too bad, it would have been so easy to just bag up my order and hand it to me read more

Looking forward to a meal review. We walked twenty minutes for a late dinner because they were open. With 20+ minutes until close, the staff stared at me through glass doors with a deadbolt. Maybe due to youth, they closed early and did not make an "exception." It's Labor Day weekend and the town is packed- no possible way a manager was involved in this. Beyond disappointing. read more

I just got a sandwich went home and start it eating it when I noticed a hair in my mouth. Soooooo gross. I am brunette, the hair was blond. The person that made it was blond. I cannot stand it. Gross!!!!!! I will never go there again. read more

Called them on a Friday Sept. 24, the phone rang forever, when they finally did pick it up they hung it right up again without saying anything, like we ain't got time for you MFer! 3 times this happened, so I figured I was going that way anyways so I stopped in at Jimmy John's in St. Joe to see why they weren't answering their phone, I see it ringing and no one answering it. Man screw that inept sandwich shitshow. I call the Benton harbor Jimmy John's they answered on the 2nd ring took my order and bing bang boom it was done, I picked it up and it was great. Skip the DumbFs at the St. Joe store, Ain't nobody got time for dat! read more

I hate to give chains a 5 star, but jimmy johns come close... this joint is clean, service is "freaky fast" and very friendly. The food is very good, and there are various options r school sandwich to help it fit your dietary needs. No complaints here! read more

You can not count on tracking your order I waited 15 minutes in a parking spot and went in and told them that my order has not showing is not showing that it is ready and the guy walked over and picked it up off the table it was ready I got home and then I got to signal that my sandwich was ready 10 minutes later. read more

Really bummed out! Used to have JJ has a go to on random nights. But came to the one in SJ in high hopes, and left extremely disappointed. I ordered the JJ BLT, and there was literally 3.5 pieces of bacon. I've never had a BLT with 3.5 pieces of bacon. I had high hopes but will probably never come back. 2 sandwiches, a drink, and one bag of chips $17. Not a bargain anymore! It was also pretty dirty inside for 4 people to just stand around. Pretty darn disappointed. I will not be returning read more

Jimmy John's - Delis Near Me - St. Joseph, Michigan

We went into Jimmy John's for lunch today. I was looking at the menu to decide what to get. I took my mask off for a quick second to ask my wife what she wanted and immediately 3 Jimmy John employees became the mask police and told me to put my mask on. Needless to say I wasn't pleased or happy about their customer service skills nor if they care about serving a customer. I understand the current state of our country but I'm not going to step foot back in to the St Josepb, Michigan Jimmy John's again. read more

This place had amazing service.I looked at my maps before coming and it said no wait.There was a little bit of a line.Still great.Would come here again. read more

Wasn't freaky fast and bad sandwich w/ too much lettuce. Left my order and didn't even call it out. Waited 10 mins for 3 sandwiches Hole in my besties sandwich too. read more

Stopped by to pick up a couple sandwiches and the place was hopping! Trista was at the cash register and was really friendly and fun to talk to. Sandwich is tasty too! Way to go, SJ JJ's!! read more

Given a Choice, between Vitale's Sub & Jimmy John's ...... By the way another sub shop, named Vitale's is directly across the street from Jimmy John's. I'd be a fool not to choose Jimmy John's. Why ??? First lets look at Jimmy John's: They don't have the word "FAMOUS", in their name. 8'" sandwich More meat and cheeses Tastier bread More salad type ingredients Wider selection of sandwiches Jimmy John's 8" is about $1 LESS then Vitalie's 6" Now, lets compare Vitale's: They're really not FAMOUS 6" sandwiches Less meat and cheese (guess you don't need more on 6 inches) Terrible bread minimal salad type ingredients Fewer sandwich choices Vitalie's 6" is a dollar more than Jimmy John's 8" (thats right $1 more) The Staff at both are very helpful. With Winter is around the corner,will Vitale's survive, based on the above comparisons ???? read more

I only know of two Jimmy John's: one in Gainesville, and one here - both of them are in equally desolate areas. Okay, admit it guys, if UF wasn't in Gainesville, it would be such a janky town. I got the tuna. They got my peppers right. Sub was made quickly, and on par with the other Jimmy John's I ate at. That, and it's in St. Joe. And nothing is in St. Joe! What's there to complain about? read more

Walking distance from Silver Beach! Yummy subs && that bread! Love the smiling faces every time I visit. Keep up the good work freaks.

I love JJ! How can you not? Unwich. Mmmm. My only complaint is that the owners of the not one, but two, local jimmy johns have a policy that they do not deliver past this particular intersection/road. I live 1.6 miles from this location and 1.2 miles from their other. Having to go get my sandwich from the store makes me feel less privileged. I am not freaky fast, like them. Meh. read more

Sandwiches are just like all the other JJ's--very good. However, they haven't been "Freaky Fast" like they claim to be. Stopped in yesterday to a completely empty store. No employees behind the counter, nothing. The lone worker was repeatedly putting ice in the sink, without acknowledging me. After 4 or 5 trips back to that sink (and me banging my keys on the counter) I finally got decent service. Delivery service is great though! read more

Meh. Really good bread and less than $6 for a decent sandwich. Not a very big selection of vegetables. Tasty chips and good pickles. They seem to always heap on the mayonnaise (to the point that the other contents of the sandwich slide out) so I order sandwiches without it. Just a tip. read more

Their food is fine- just like every other Jimmy Johns. But their delivery drivers are idiots. Two times in a row now they have brought me the wrong order. They always correct it but seriously- the only reason I order from them is convenience and this is the opposite of convenient. read more

When I visited this location in mid-June of 2019, I was hungry and wanted a sandwich. I knew that Jimmy Johns was the place to go, even though it is a chain, so I went in and started ordering my sandwich. I have never had a negative experience at Jimmy Johns before, as the service and people have always been phenomenal. I myself have worked at numerous fast food restaurants, and have never filed a complaint before because I understand the difficulties of working at jobs such as this one. What happened here, however, was another situation, and led to me writing a review. When I ordered the sandwich, I asked for a cup of water. Instead of telling me that cups of water were not available, or saying that I had to buy a soda, the team member who assisted me (younger gentleman) proceeded to treat me in a manner that I would associate with racial profiling me and accuse me of trying to steal soda. I am a middle aged man (around age 30), so it's not like I am some teenager trying to steal water - I am a full grown adult being shouted at in a Jimmy Johns! Some of the other customers in the restaurant expressed dismay at the fact that not only was the treatment from the staff completely unacceptable, but that they had been offered water cups for free. At this point, I left the restaurant because I realized that the discriminatory and rude staff at this restaurant. I hope that Jimmy Johns corrects the treatment of customers at this location because it is really an unfortunate blemish on their otherwise stellar reputation. For all visitors to St. Joseph, Michigan, I would recommend getting your food somewhere else! read more

I 've never written a bad review (or any review for that matter), and I hardly ever complain when I'm dining or ordering food because I work in the food industry and I understand that sometimes things just don't work out the way you intend them to. With that being said, I have had the worst experience with this particular Jimmy Johns. Now I love jimmy johns. They have an amazing product and the quality of food is almost always excellent. Their customer service, however, is the worst. Today I ordered lunch for myself- just one sandwich and a drink. I waited about 30 mins for my food (which wouldn't be a big deal if their slogan wasn't "freaky fast"), and when the delivery driver called to tell me he was outside, he told me that he had been "waiting" for 15 minutes and had called me six times, he then continued to say "can you just get downstairs, i have other deliveries". He was very rude, and very unprofessional. To top it off, my sandwich wasn't even made correctly. I can't say that I won't ever eat at this establishment again, but I don't think I will be ordering delivery again any time soon. I'd rather drive to the location in Benton Harbor and order take out than be subjected to the horrible service and general lack of respect for the customer at this particular Jimmy Johns. read more

Ordered online for delivery and it was a quick and easy experience. Received order in 15 minutes and the delivery guy was very nice. Veggie sub was very fresh and delicious. read more

New owner thinks he is doing something special. He's not. Service is not up to par and the sandwiches aren't either.

You can keep your toasted sub, Quizno's is too overrated. Jimmy John's is a great quick meal. Great for on the go. Their delivery is fast, usually have it delivered within 10-15 minutes. read more

Shits fiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiire bro it's that wet wet they call it a freak because shit getting weird when we get back to the crib bro no cap lock the doors close the blinds it's JJ time read more

I do like my jimmy johns every now and then. My son was home sick today, and I had yet to go to the store, so I ordered a sub for delivery. Fast service, but they added something to it that I didn't want, and forgot my sprouts. Not a huge deal, I'm not very picky when it comes to food, but it is always good to get your orders correct. Ate it all though, and it was good. read more

I don't usually post bad reviews but foodwise this place is like all Jimmy John's. Food a 3 star average. However, I am totally irritated that we ordered 2 sandwiches chips and a pickle for 12 bucks( the usual right?) but when I asked for a cup for water they wanted to charge me for it. REALLY??? I get that this is a tourist town but I was a paying customer. Oh well I won't be back for sure. read more

They're offering $1.00 subs today from 11-3, for Customer Appreciation Day, I think this is awesome, thank you Jimmy Johns, and I LOVE your subs:) Thank you again, what a great way to say thank you:) read more

We order from here frequently! Our offices are two blocks away and our sandwiches are practically here before we even close out the menu online! read more

Worst Jimmy John's I've every been too. Yelled at my mother in law, when they fucked up.

I would have given negitive stars if i could have fuck this place, they dont toast your subs, you cant pick and choose what you want, the people are so rude i could have knocked them out, terrible, yeah its fast, anout as fast as it takes any normal person to make a sandwich, ill never go here again and ill never recomend it to any one, trust me, EAT AT SUBWAY! read more

We brought our grandsons in for a sandwich last night. We were the only customers in the store at the time. The sandwiches were fine. Nothing great about them, actually. What stood out to me was the very UNFRIENDLY staff. The young man behind the cash register (longish, blonde hair, tall kid) just stood and stared at us when we walked in the door. No, "Hi, how are you? What can I get for you?" NOT. A. WORD. When our order was given to us, again NOTHING. No, thank you. Not a word. I sat and watched as two other families came in. Same treatment by the blonde haired kid. FINALLY, there was a slightly older guy who waited on a customer, and at least he was a little friendlier. As a customer, I DO expect to be greeted when I come in. I DO expect friendly, courteous service. I DO expect a THANK YOU for my business. I DO have choices, and next time, this restaurant will NOT be one of them! WHO TRAINED THESE PEOPLE??? THEY OBVIOUSLY DID NOT CARE WHETHER WE WERE THERE OR NOT!!!!!!!!! read more