This Jimmy John's location went above and beyond with a large delivery order and kudos to the nighttime manager and delivery "driver" for making it happen! Placed the order on UberEats for a scheduled delivery with about a 2 hour window. I called the store to confirm they received the order and she said they didn't see it in the system yet, jotted my contact info down and called me back to let me know it still wasn't there. She took my full order down (which came in less expensive than UberEats), I was able to successfully cancel the order on UberEats, they called me again to confirm delivery instructions to ensure I got the order in time and within 20 minutes my order was delivered by bike and everything was made perfectly to order. read more

Poor behavior by store staff. Documented discrimination and rude service. Staff yelling and using derogatory language. Unacceptable Do not go here. Hope they close soon. read more

Just basic Jimmy John's that's expensive. They are quick though and usually close to where I'm at and customizing through the app is good.

Poor customer service. I can't not believe they would allow their employees to curse and flip off their customers over pickles. Do better!

I went to Jimmy John's on the bearrs Avenue location. I asked for a grilled sub or hot sub. It comes out burnt so I asked him to make another sub but the thing is they don't ask you what you want on your sandwich as a customer they just continue to slap mayonnaise on it and then ask me if I want oil and vinegar on it after ,are you kidding? This is not how you make sandwiches. You always ask the customer what they want on the sandwich and then the high prices is another thing if I'm paying that price I want what I want on my sandwich not what they want. I will never eat another Jimmy John's again. read more

The spicy east coast is a great Italian hoagie. Lose the mayo tho it does not belong on this Sammy. Beef up the rewards program, I never get any incentives. read more

Alicia at the soho location is awesome every time I come in she so jolly and always excited to assist all of her customers

Both employees I spoke seemed to be bothered by me asking questions. The cashier was short and snappy. I asked another about the chips he was short. read more

First time and last time at Jimmy John's Franklin- Tampa FL . Will stick to Jersey Mikes or maybe another location. Poor customer service ... read more

I traveled to Tampa Bay for their annual beer fest and right before, I went to this Jimmy John's restaurant location. I ordered their #6 with Veggie sub without tomatoes and I had crispy bacon added to it. I also got a quartered whole pickle and a bag of their Salt and Vinegar chips. Food was good but they put tomatoes on my sandwich, when I ordered it without tomatoes, and so I had to pick them off, and then, they put cold bacon on my sandwich, when I had asked them to heat it up. The staff was very kind and friendly while I was waiting for my order to be ready. Overall, average Jimmy John's experience. read more

The cookies at Jimmy John's are the absolute best, nothing comes close! Not to mention they have the absolute best customer service as well! If you guys are looking for good food and good vibes, this is the place! read more

Jimmy John's - Cookies - Sandwiches Near Me - Tampa, Florida

The girl with short brown hair and glasses was very professional, friendly, and makes a good sandwich. I've come here a few times to pick up some food with friends or just myself and the people are usually friendly, upbeat, and workhorses who get it done. Clean, energetic, and positive. Bad days happen, weather, accidents, traffic, but the people there don't make excuses and do what they can. I haven't had a bad order yet and delivery is usually spot on. read more

BUYER BEWARE: Rude customer service. They slop your sandwich together with little meat and toppings and rotten tomatoes. Go anywhere else. This place stinks. Not worth the money at all. read more

Wow! When they say freaky fast they really mean it... This is the first time ordering from Jimmy John's and I swear to God I hung up the phone and they were here in less than five minutes! Sandwiches were just as ordered, super fresh and delicious! Now that is freaky fast! read more

Terrible service. Boyfriend paid 10 dollars for one slice of turkey. He went back inside to tell them and apparently that's the "standard" amount of turkey. Total rip off ! Also asked for no LTO and they put it on two times. read more

Jimmy John's - No turkey on sandwich - Sandwiches Near Me - Tampa, Florida

Updated review from 2019: I was promised a refund 1.5 months ago for an incorrect order that I never got, so I called - super super nice people working today (Thursday) from the guy who answered the phone to the manager to the delivery person. Andre is the manager on duty this afternoon and man he is great. He placed a complimentary lunch order (which i agreed to in lieu of a refund) and then personally called me to check if i had received it. The biker was still on the way, so he told me he'd call and check where it was. EXCELLENT manager and service if you ask me. Faith in JJ restored. My food was extra delicious today :) // Previous review from 2017: I order here almost every other day because I work downtown, but wow...the delivery guys are rude and the store is crap. My whole office orders from them regularly. Today, I ordered about an hour ago and nothing. "Freaky Fast" - that's bullshit. Tried to call them 7 times because I ordered online and paid for my food already. They refuse to answer the phone. Had to call a different location was told that they often take their phone off the hook....um what's the point of having a phone number and being open if you don't want the business. They also forgot half my order after delivery after an hour ago!! I walked all the way to the freaking store, taking time out of my WORK day. Spoke to the MANAGER who was SUPER rude and walked away before I even finished my sentence.....WTF. I'd rather starve then eat here anymore. And I will be letting my whole company know not to order from here anymore. How do you operate a store like this? read more

Jimmy John's - Well no wonder after calling for over an hour they don't answer. Proof they leave their phones off the hook. Bad service, rude MANAGER. - Sandwiches Near Me - Tampa, Florida

Had an absolutely FABULOUS experience at the ol' John of Jimmy's. I believe my delivery drivers name was "Pat". Boy oh boy he was exceptional and gave me quite the service. Will most definitely be ordering again and REQUESTING Pats services! read more

Clean place never had an issue with the food. Employees always ask what you want on your sandwich.

the girl with short brown hair and glasses cleaning the bathroom closed it early and wouldn't let customers use it

The worst JJ's I have ever been to. Would give it 0 stars if I could. Didn't even ask what I wanted on my turkey sandwich and gave me half a slice of turkey. $10 for a piece of bread and awful service read more

Jimmy John's - "Turkey" sandwich - Sandwiches Near Me - Tampa, Florida

So... there are so many sandwich shops around! I had never been inside of a Jimmy John's at all until 2 days ago. Initially the experience wasn't so great. I didn't know what I was getting and the person at the register was in a major rush. I get it.. it was the height of lunch rush... but I called and today I spoke with Andy. He is a manager here. When I tell you that he was knowledgeable, understanding, and knew exactly how to take care of a customer, that cannot be overstated! Absolutely incredible!!!! Kudos!!! The do-over was so much better than I could've asked for!!! read more

Manager is super rude. They offer curbside pick up, but don't accommodate the busyness of the street and their customers who place large orders. Half our order was wrong or missing. Thanks! read more

What a great group of people. The food is great! The delivery persons are always friendly, even when I make a mistake and order pickup instead of delivery. They truly know the meaning of customer service. And they're super super fast!! read more

Jimmy John's sub was delicious! As always the veggie and the tuna veggie are 5 Stars! I have no idea what they put in the bread to make it so good, I hope it's not sinful and it's instead wholesome and organic .... either way it's so yummy and fluffy. My stomach liked it. The place was very clean. The people were sweet and a bit cool edgy. The tables and chairs were spotless! Nice establishment. read more

This place has messed up my sandwich about 50% of the time. Defeats the purpose of getting a quick bite to eat if I have to walk back and ask them to remake it. read more

I ordered a sandwich this morning at 11:30 a.m. for delivery "as soon as possible." While the delivery was fast (11:45 a.m.), my order was completely wrong. I ordered a Club Lulu on french bread, no tomato, no lettuce, bacon, extra provolone, extra mayonnaise and cut in half (no biggie). When I opened my sandwich, it had tomatoes and lettuce on it, no extra mayonnaise and was not cut in half (again, no biggie). Obviously, the order, which was stapled to my bag upon delivery, was not reviewed by the employee who made my sandwich. Plus, I have been trying to call store and the phone has been ringing busy for more than an hour. - Ashley T. read more

Here is my take on Jimmy Johns -- decent quality ingredients, limited menu, blazing fast speed! This is the only sub shop I will go to when there is a line. The JJ employees manage to plow through the orders quick! Sometimes my sub is ready before I can pay and get to the other end of the counter! If you need a quick sandwich in downtown Tampa during the lunch hour--this is your place! read more

I love jimmy johns! The bread makes the sandwich. I usually order online that way I can properly customize my sandwich and by the time i go to the store it's all ready. They are super quick. The jalapeño chips are also super tasty. We recommend the veggie sandwich and the beach. read more

Horrible, terrible, disrespectful place. Yesterday March 11, 2021 around 9:45pm Me and my two kids and my friend and his son went to jimmy johns in downtown Tampa. I ordered sandwiches worth $42. The cashier was such a good person. A black lady was preparing our sandwiches she was to nervous and angry. After she finished preparing our sandwiches she thrown our sandwiches in a dirty box and through napkins and told to come grab my food in a very disrespectful way. I asked her if she can put my sandwiches in a bag she started yelling at me. I asked for the manager she said that she is the manager. She kept talking while I was putting my sandwiches in the bags and making fun on me and kept disrespect me in front of my kids. I kept silent and left. This not acceptable at all. I will do my best to shut down this place while they hiring such a horrible employees like her. read more

Hands down, best subs in downtown. Simple, fast and crazy flavorful meats and cheeses. #14 Bootlegger Club: roast beef, turkey, lettuce, tomato, lettuce, add provolone!!!!!!!!!1 read more

Jimmy John's - jimmy john's restaurant sign - Sandwiches Near Me - Tampa, Florida

Well let me just start off by saying GO SOMEPLACE ELSE!!! My GF and I went here today for lunch. And then it went down hill from there!!! We ordered two sandwiches one without tomato's and the other one was the Italian. We got our food and the sub that should have not had tomato's had tomato's!!! Strike one... Then the Italian sub came with tuna on it!!! And here lies the real problem!!! My GF is deathly (like she will die) allergic to Sea Food!!! So WTF!!! Thanks but no thanks avoid this place at all costs... we will never return!!! read more

Just went to jimmy johns. One number 11 and two number 5's. All I asked for was extra sauce and peppers on the 5's and of course it was wrong. I mean really. It's what you do is make sandwiches. No one really cares about their job anymore. No pride and no sense of ensuring you get it right. You end up 5 miles away and it's screwed up!!! I guess it's jersey mikes from now on as jimmy johns has gone down hill, FAST!!! Freaky fast!!! read more

Prices just went up and the quality went way down. Today's in-wrap came with last week's lettuce. Not very appetizing! read more

Jimmy John's - a half eaten lettuce wrapped in plastic - Sandwiches Near Me - Tampa, Florida

Worst customer service ever. The guy with braids running the register barely looked up from his phone to speak to me. I ordered my sandwich, gave me a total, added a drink, gave me new total. Wanted chips but didn't want to get yelled at for changing total again. What a jerk! Then when he gave me my change he dropped a couple of the coins...not a peep out of him. Not sorry or anything. Just went back to his phone. Sandwich is ok, not great. This review is completely about how if you go there be prepared for an interaction like a petulant teen being asked to look away from their device!! read more

Starving on a Friday afternoon? Well, I would definitely skip out on this Jimmy John's. I ordered the BLT to split with my friend and at first glance, it looks pretty good. However, the bacon was frozen. Literally, it was colder than my iced coffee. I had to take the bacon out and microwave it myself in the office unfortunately. Other than the food, the service was a hit or miss. When I picked my sandwich, I got it pretty quick. They do live up to their motto "freaky fast." However, on another occasion, when my co-worker ordered her sandwich and got it delivered, the delivery guy told her that if she didn't tip $2 or more, her sandwich would be squished next time. I'm not sure about you, but I don't deal with threats easily, especially from a sandwich shop. I would have easily given this place a three star Yelp review, but just because of all the mishaps, it gets two stars. Surprised by all these five star reviews. tl;dr - Better off spending your $8 somewhere else. read more

Really good subs, really good bread, and overall they make some of the best subs in town. Their downfall is their lack of consistency. Specifically when you are ordering delivery like I do 3x a week. I work in downtown and the bulk of my life is spent in meetings so delivery is almost a necessity for me. They can never get my order right, one simple sandwich is like asking a drunken toddler to put an advanced jigsaw puzzle together. When I ask for a manager they tell me he's too busy. That just tells me on top of not paying attention to orders they just dont care. 0/6 on my orders, ill be going somewhere else for delivered sandwiches. read more

I don't normally review franchises, but I will make an exception here. This is one of the few places downtown that cares. They are always fast, always friendly, and always on point. A go to for a quick lunch. Good value. Pro Tip: Want more meat, less bread? "Double Meat" a Slim. read more

I went to this place on a Sunday and they had probably just opened. The service is fast and the menu is limited which contributes to their speed. If you're looking for fast, these are your guys. If you're looking for quality, go elsewhere. I ordered a Turkey Tom which automatically comes with mayo so I changed that and added a few things too. They were all on the sandwich but the setup does not make it seem like customization is welcomed because they are trying to go fast. The sandwich was ok at best. To make it seem that the meat was going to be extraordinary or the cheese something special was a straight up falsehood. Subway probably has the same supplier. The best thing was the french bread. I don't think I'll be returning to any Jimmy Johns in the future. It's fast food, not good food. read more

I don't normally review chain restaurants. Not because they don't serve good food, but more because the food is the exact same every time you go. Nothing special, so no review. I'm breaking my mold with this one because Jimmy John's is the best delivery in Downtown Tampa. No delivery charge, and no minimum for a delivery. It usually takes from 8-10 minutes from ordering online to make it to my suite Downtown. Crazy fast. They aren't kidding with their commercials. Reasons why you should order lunch from Jimmy Johns if you work Downtown and don't want to leave your office: #1- Order online, it's easy. You can set it up to repeat orders too. And no one hears your lunch order, it gets weird when you order the same thing everyday. This way, no one knows. And you are still cool with your office folk. #2- Delivery guys/girls are great. They are nice, they remember your name, and they are fast. So fast. Have I mentioned they are fast? I always tip the delivery person. You should too. Tip an extra buck if it's raining because, I mean, come on. They biked in the rain to bring you a freaking sandwich. Shell out an extra dollar. #3- Sandwiches are delicious. Granted, I've only had one. I order the exact same thing every single time. Vegetarian sub. Add, oil and vinegar, oregano, and salt and pepper. "The best thing on the menu" says the girl who has never ordered anything else on the menu. read more

They give you 3 little slices of meat, basic condiments, can't heat anything up and overcharge you for the 6" sandwich. I got 80% bread and 20% meat/lettuce/tomatoes. $34 for 4 sandwiches, a bag of chips and one drink. Plus the cashier girl made me feel like I was bothering her when ordering. I was warned not to go but it was the only place that had open tables, now I know why. #unfortunate read more