I'm not sure what changed, I used to love going here, but the last few months have been terrible sadly (both food and service).

The cleanliness of this location is terrible. The place is filthy, overflowing garbage cans, dirty floors, a floor fan up on top of a table that people eat off of because the AC unit...I guess is on the fritz again.most of the not great conditions for those hard-working kids you have there. But you need to train them on how to do their job. whoever whoever's running the store needs to do better take a look at your light fixtures. when was the last time those were cleaned the floor behind the counter is a disaster. Something happened after Covid because your reviews were great and then they just dropped off a lot of bad reviews. On something that's so simple a sandwich shop get it together franchise guy. read more

Funny order online and ask for extra mayo or mustard. They usually didn't put enough but the douchebag making my sandwich decided to put an entire bucket of mayo and a whole bottle of mustard on one sandwich. They wouldn't do that crap if you went to the store so why do it on an online order? Crap service at this location all around as usual. The management must never show up cause the quality of food and service is not there. Didn't order from this place unless you want to be let down read more

Jersey Mike's Subs - Looks like soup on a sandwich - Fast Food Near Me - Tampa, Florida

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The bathroom was absolutely FOUL. The smell was so pungent that I was in a coughing fit. Unbelievablely disgusting odor.

Waited half an hour for my online order. Checked it in the store and half of it was wrong. Staff was clearly unhappy about having to address their mistake, and took it out on me by not remaking the sandwiches until after they'd worked through a long line of walk in customers. Before the customer service bot gets on here and tells me this is not acceptable and it will be addressed, it clearly hasn't been addressed after all of the previous comments about these same issues. read more

Not very good at following directions or correcting their mistakes. Did online lunch sandwich meal catering order, 3 of the 5 orders placed were wrong. Asked for NO vinegar and oil on the sandwiches and on the side for 2! Called the store manager, they said they would remake the 3 sandwiches they messed up!! Figured they would follow the online order now that has been brought to their attention for the error made But once again they failed to make the sandwiches correctly even with the instructions in front of them. Beyond upset and worst of time Recommend finding another sandwich or go in and go step by step with them so you get what you asked for. read more

Sad to leave a bad review on this location, but the customer service here is terrible. I have been here 3 times and the worker with the blue braids/dreads always has an attitude. She is snippy, rude and overall annoyed that you're expecting her to do her job. She should really not be dealing with customers. 3 times it has been the same experience. The food is good, but I have no idea what is going on with that one worker. I hope she's okay. read more

One of my favorite places to grab a bite sandwiches are always so yummy and fresh the staff here is really nice the manager is very friendly. You can't go wrong with one of their fresh sandwiches I have yet to try the bowls but I am pretty sure they are equally as yummy. I definitely will return. read more

I have ordered from this place twice & both times the delivery was wrong. Tonight I ordered a turkey sub w/ BBQ Chips, and a cookie. This store can't complete an order correctly, so you should probably avoid them. Picture to show the incorrect order. read more

Jersey Mike's Subs - Fast Food Near Me - Tampa, Florida

READ WITH DESCRETION IF YOU ARE GOING TO GO TO THIS LOCATION. My husband, a tall black man was racially profiled by the older lady manager today may 4, 2025. A man I've known for so long who is never cruel and is the most utmost respectful person and to see how uncomfortable he was from this lady and how it bothered him. He did an uber order where a man helped him confirm it on his cellphone, after confirming through him this lady felt obligated to go to him and tell him to show the phone once again, he stated he can't go back on that screen as it's already confirmed. She continued to repeat that she needs to see it with an attitude. After he came into the car feeling very down. We then called to speak to the manager, when we called a lady answered with attitude like she was expecting this call. We asked to speak to the manager as 5 times in a row rudely out loud she said "speaking, speaking, speaking" we asked to please let us talk to someone else as she was very rude, terrible costumer service, and racial profiling..even the moment we answered the phone. If she was having a bad day. Is NOT an excuse for this. She tried claiming she has a "black husband" to defend herself, but we did not ask that as what matters in that situation is how MY black husband was treated. I would never go to this location as long as that lady works there. What's wrong with people who feel some entitlement to be so disgusting and profiling people. Me, as a white woman. I'm very disappointed with how you treated your customer, my black husband. Shame on you. Bitch read more

The employees had an infectious positive attitude. I arrived and my order wasn't ready and they made it right by offering chips and a drink while I waited. read more

Terry and his crew are downright efficient professionals during these challenging times. They're limiting things to 5 people to physically go into the store and they continue to churn out the subs Mike's Way! I was pleasantly surprised when they asked what my plans were for the day - my response? It's my birthday! Going on my word alone they comped my meal (and beverage) and told me to get on with it and make it count. The sub - my go to is the Italian - was consistently delicious and well constructed. Excellent quality across the board from the bread to the meat to the toppings. It hit the spot (once again)! read more

Love this place so much. The workers are super nice and they make a good sandwhich. The food is so amazing I could eat it every single day. The red pepper relish changes the whole game read more

Love that they freshly slice their meats and cheeses for each sandwich. It really shows in the taste that everything is fresh and good quality. I always get the mini Italian - but don't be fooled by the name. This is the perfect size for lunch! And get it "mike's way" and you won't be disappointed. read more

Jersey Mike's Subs - Mini Italian on white - Fast Food Near Me - Tampa, Florida

The subs aren't bad, but not for me. Very limited vegetable add-ons. Also, if you are not familiar with their menu, it is like solving a Rubiks cube, trying to figure out what each sub is. Like I said, the subs aren't bad and if you are a regular, you probably have figured out the menu and know you're not getting any added vegetables, other than lettuce, tomato, and onion. read more

It's a chain but no doubt has the Best subs and hoagies! Must order it Mike's Way to get the full flavor. I've also catered 40+ boxed lunches for several years and they've always had items accurate and on-time. Jersey Mike's. read more

Jersey Mike's #8 sandwich was recommended by the workers here. I normally go with my crowd favorite the Italian... But today I asked them to surprise me.. if you are a bacon person then this is your sandwich. Definitely recommend it. read more

Jersey Mike's Subs - Jersey Mike's #8 - Fast Food Near Me - Tampa, Florida

I guess of all the chain sandwich shops in the South Tampa area, I came to like this one the best. They put enough meat on the sandwich to taste it, and the veggies taste relatively non-chemically fresh. The prices are reasonable, and the service has always been fast, and usually very pleasant. I usually get their club with turkey and bacon. You can double the meat for an upcharge, but it really has enough for good flavor as is. I like their bread also. If there's a con, it's the location. The corner at Dale Mabry and Gandy was allowed to be way over-built without enough parking, so if you go at lunch, the parking lot is a mess. read more

Sandwiches are pretty good but I always seem to lose my appetite after dealing with the associates. Always so short and rude.

Jersey Mike's is one of my favorite little sandwich shops. They always seem to make the best sandwiches with just enough meat and cheese but not too little either. The staff that works there is always super friendly and the place is always clean every time I'm there. One of the best little sandwich shops in south Tampa that I've been too. Highly recommend! read more

Love Love Love this sandwich shop. Quick service, fresh ingredients!! Friendly , authentic just plain good customer service. This is my Hubs and kids favorite sandwich shop and they know what they're gonna order...it's that kind of a place. Great place to feed the whole family!! read more

Jersey Mike's Subs - Turkey Club - Fast Food Near Me - Tampa, Florida

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I rarely get to grab lunch outside of my school but yesterday I had the chance. The restaurant was packed and all of the employees were friendly and very attentive. They took my order in the back of the line and remembered mine and others correctly. The staff seemed enthusiastic and some were singing along to music on the radio. I really enjoyed the upbeat feel I got here and the employees seemed to enjoy their jobs. Although they were busy, I got my turkey sub quickly. I enjoyed the regular turkey and provolone sub mikes way (minus onions ans tomatoes). It was delicious and plenty to fill me up. The meat, cheese and veggies were fresh. I will definitely be coming back. read more

I am increasing my review from 4.0 to 5.0 stars because I really love Jersey Mikes! Tonight was my first time using the online ordering. For those of you who have not used it before, it does require a credit card. Still, you can easily select your toppings, add comments for the crew, save to your favorites and even a spot to enter promotions for discounts! Wow! Tonight I was literally in a local fast food establishments drive thru ordering dinner for my son. While waiting, I simply ordered my two subs and I received my confirmation email with my pickup time. I pulled up, walked inside and my sandwiches were waiting. :) all I did was bring my credit card inside and sign away. So simple and so quick! The sandwiches were completed exactly as ordered! I really can't stress enough how nice it is to have another alternative in the area. The bread is super fresh, the meat and cheese sliced to order.... Thanks again, Jersey Mikes! You will absolutely see me again! read more

Jersey Mike's Subs - Inside__ - Fast Food Near Me - Tampa, Florida

We've been coming here nearly every Sunday around noon for about 6 months. The food is always delicious but what really impresses me is the atmosphere created by employees. They're consistently in a good mood, hard working, and helpful. I don't know what ownership is doing differently here than stores in the surrounding area (like chipotle) but they're doing something right. read more

As far as national chain sub shops go Jersey Mike's is probably my favorite. The veggies are fresh, the bread is freshly baked, and the meats are sliced as they're put on your sandwich. It's the kind of quality you would find at your local neighborhood deli, with the convenience and consistency that a large chain provides. I highly recommend their Italian sub, Mike's Way (lettuce, tomato, onions, salt, pepper, oil, and vinegar). This location just opened and I've already been there a few times. There were a couple employees who seemed a little clueless, but it's obvious they just started and are still training. Most of the employees here are very friendly, talkative, and efficient in their work. So in summary, the food is great, the staff is great, the location is prime, and it's clean. What more do you want? read more

Excellent Italian sub, the red pepper relish Mikes way is the best. The cheesesteaks are good and the buffalo chicken with Frank's Red Hot sauce is good too. The meatball sub is great too, so good my 18 month old asks for meatballs all the time now. Friendly service and the line usually isn't that bad. I recommend this place for an easy lunch or dinner. read more

Always great! I order often via Uber Eats and never have complaints. My sandwiches are always exactly how I order them and my notes are paid attention to. Quality far surpasses most fast food expectations. Veggies and bread are always fresh and the meats are very good! Turkey and provolone, meatball, and philly are my favorites. Prices are reasonable too. read more

Jersey mikes subs you can never go wrong with a jersey Mike's sub. If you want a good hardy sub to sink your teeth in then I would go here . They are alway fresh with caring about their customers and fast as well . As well as fresh as well . Also you can share a small with someone as well if you would like . The sandwich they have our huge. read more

As far as fast subs go, Jersey Mike's is near the top. As long as the bread is fresh (most of the time it is, but every once in a while you get yesterday's leftover) then your going to enjoy your sandwich. The giant size is perfect for splitting, and everything is sliced fresh! The Italian seasoning when you get it "Mike's way" makes it taste great, and if your into spicy, get the red sauce, not sure what it's called, but it's great. The only thing that's annoying is the employees ask too many questions...how's your day? What are you doing after this? What's your favorite movie? Still not annoying enough to not go though! read more

I really like this location. The staff is very friendly and the sandwiches are consistently good. The Philly cheese is a personal favorite and in my opinion is one of the best Philly sandwiches in town. read more

I've mostly liked the sandwiches there but they apparently have a policy to provide bacon on their CLUB only upon request. Twice now I've paid the approximately $1 up-charge for a sandwich that contains bacon in it's listed ingredients (alongside the other meats) to later unwrap it to find bacon was not included. I've since discovered that it's their policy to ask if you would like bacon because apparently others supposedly enjoy the up-charge but not the bacon. I'll give the benefit of the doubt that the instances in which it was not included where due to me being distracted when asked but I can't escape the idea that this is a policy to save money knowing that bacon is surely their most expensive ingredient. If truly well intentioned then this a terribly conceived policy as I'm sure to not be the only customer who did no receive the meal they paid for and where ready to enjoy consuming. As much sympathy as I have for those few deprived individuals who do not like or do not get to enjoy bacon, clearly it should be up to them to make the request so that the rest of us are not dispossessed of our beloved (and paid for) bacon. And really, who doesn't love bacon?? read more

Forget subway ... Get it mikes way !!! Delicious bread, fresh cold cuts , friendly staff and reasonable price. Good tunes and good cold tea ! read more

Temperature in the store was in the 50's when the outside temp was 61. Everyone in our group was too cold and uncomfortable to finish our food. We were forced to leave. The 2 young teenage boys operating the place did little or nothing to address our clearly stated discomfort. They were focused on closing for the night. Even my giant meatball and cheese sub was served barely warm. It was just okay--typical food service meatballs, a little cheese and bland, canned sauce. Four out of five of our group will not return. read more

Sorry to say...service and sandwiches barely worth 1 star. A tuna sub with literally no tuna, a grilled pastrami Reuben with very little meat, and a random sandwich (also of poor quality) thrown in the bag after it was discovered the order was not made properly. Nothing positive to say here. read more

The best subs as far as fast food dining goes and great service! The staff was very nice and one of them asked me how my day was. A small gesture that goes a long way in my opinion! read more

The worst experience I ever had is one kid when I walked in yesterday he was intoxicated and this other kid gave someone a free sandwich in front of me And another kid was on his phone not doing his job in lobby was a mess I walked out because that this poor unmanaged place read more

this was the worst jersey mikes experience ever. the kid cooking the subs had a horrible attitude. no motivation. dropped a whole block of ham on the floor. and the girl working the register was on the phone. (cell) the place was FREEZING. we couldn't even stay and eat. took our food home! read more

Just left jersey mikes after 10 minutes of being the first person standing in line while neither the girl running the register nor the cook even acknowledged customers waiting. First the guy behind me left and then a couple minutes later I left. The girl on the phone was calling people to tell them that a customers online order didn't go thru and he was there to pick up the food. If it didn't go thru you apologize to him and make it right then. You don't call people to bitch about it and not say anything to the customers standing in front of you. Another customer had ordered and paid online and she wouldn't even look him in the eye so he could tell her he was just picking up. I left and swung by a restaurant right next door, got my food and was gone in less than 5 minutes. read more

Just stopped by this Jersey Mikes because this is my favorite sandwich place. Got a giant tuna and they barely put any tuna and I had a feeling it was because the tub didn't have enough in it and they didn't feel like going to get a new one. I asked for more tuna and of course they had to go in the back to get more. Then they charged me an extra 2.50. I will never go to this Jersey Mikes again I thought this chain prided themselves on big true subs with lots of meat and vegetables. I think this one has lazy employees and their product suffers for it. read more

The guys in this store are always so nice, except for the owner. I have probably gone in here once a week for the past year and gotten the sub in a tub, and the guys always cut it for me. The other day I went in and the store owner says "we don't like to do that" in regards to cutting the meat making it more of a salad. So he made me feel really uncomfortable and awkward but said but we can do it, we just don't like to do it. Well so much for doing what the customer requests. It's not like I'm asking for a free upgrade of more meat or something. And I realize it's more work for the guys in there, so I always leave a tip. Anyhow. Love the food, love the other employees, but we will no longer return to this store because of the store owner and his purist ridiculousness. Hope it was worth losing a weekly, if not more, customer. Which really stinks since it's close but I refuse to support a business that doesn't believe in customer service. read more