Great customer service great communication. They did the job fast. Got my son a new caliper for…read morehis emoto bike. Definitely will be coming back for future service. Joe and his team is amazing. Thank you guys.

Joe was great at showing us the difference in e-bikes for my son. Very knowledgeable and awesome…read morecustomer service. Great buy on a eBike. Totally worth the drive from the SFV. Thanks bud.

Very helpful and nice to me and my mom when we went to drop off her MTB and my 29er they are very…read morehelpful, they also know what they are talking about when it comes to bikes

They did an amazing job on my bike. They were more that reasonable with pricing. Would definitely…read morego back for regular services.

Wonderful staff and expeditious service- I had a flat 6.5…read moremiles from home and they took care of me. I highly recommend and appreciate this business.

Randomly found this spot on Yelp and called them to make an appointment to drop off my bike for a…read more$100 tune up. Website says you can email them but don't bother , they never answer. It's a small store. I dropped off my bike on a Wednesday and got it back on Friday. There were always customers browsing the store. Not surprised because this bike shop is close to downtown Covina. The guy who I talked to on the phone and the guy who fixed up my bike was really nice. They called me if my bike needed something else other than a tune up. They cleaned up my bike and replaced my tape on the handle bars. Will definitely be back again.

Respectful and cool people working here. Came in for a new chain for my fixed gear and they applied…read moreit for me for a more than reasonable price. I'm for sure coming here for all my gear and parts.

Really well stocked bike shop! Really good service, on the spot! Really reasonable prices. I'm a…read morecustomer for life!

Ordered a GT sprocket online, was shipped and delivered a couple days later. Came in perfect…read morecondition. Installed on bike and it works and looks great.

So I drove down from Norwalk to pick up a bike I called to confirm they had in stock. I purchased…read morethe bike online for a in store pick up just for them to tell me the bike isn't in stock. WTF! What a waste to time! Now im waiting for a refund smh bad business never going to this shop ever again!

A little disappointed with today's visit at the San Dimas location. I called around 2PM to check if…read morean item was in stock and asked what time you guys closed -- I was told 7PM. Online also showed 7PM. I rushed over and arrived around 6:15PM. Staff was still there, but unfortunately nobody was willing to help me out. I really needed a computer mount since my stock one broke. So I can enjoy my morning ride at 6am I've always had good service here, which is why today was disappointing. Just wish the situation would've been handled differently.

Huge thanks to Thomas for all the help refreshing my Ohlins suspension and troubleshooting repairs…read moreon my bike. He was extremely knowledgeable, took the time to explain everything, and made sure the bike was dialed in properly. The suspension feels smoother, more controlled, and way more confidence inspiring on the trail now. What really stood out was his attention to detail and willingness to help track down issues instead of just throwing parts at the problem. Honest, professional, and clearly passionate about bikes. Highly recommend Thomas if you need suspension work, maintenance, or repairs done right.

This was my second visit to this bike shop, and they continue to exceed my expectations!…read more The customer service is outstanding, and the staff is friendly, knowledgeable, and efficient. On my first visit, they replaced the spokes on my wheel the same day. This time, they replaced my flat inner tube after a thorn puncture, and I was in and out in just 13 minutes! It's hard to find a shop that's this honest, reliable, and fast. I highly recommend them for any bike repairs or maintenance. Two thumbs up!

As others have reported, the staff here is very friendly and helpful. Like most local bike shops…read moretheir floor selection is limited, but they can order you more bikes and professionally assemble them for you. Their pricing for at least some bikes may be high and you need to price compare elsewhere. Have not used their repair services, but based on their sales customer service, seems worth a try. They are in a small strip mall with limited parking, However, it seems that you can usually get a spot when all the businesses are not busy.

Decided to come in the Saturday before Memorial Day and was surprised it wasn't too busy. I…read moreoriginally came in to figure out what size Torrentshell jacket I wanted from Patagonia, and Debra came up and asked if I needed help. She was incredibly sweet and genuinely helpful with sizing. Even while helping another customer at the same time, she still made sure to check back with me and ask if I ended up finding the right size. That level of customer service really stood out to me. I love this location (plus it's in my hometown), and experiences like this are exactly why I keep coming back!

I visited the REI store looking for Salomon shoes. While they don't carry the full Salomon…read morecollection, I was pleasantly surprised by the variety they do have, along with other great brands for hiking. The selection of designs is solid, and it's actually nice to be able to compare different options in one place. Service was great too, very helpful and polite. If you're shopping for hiking shoes and want to explore a few brands instead of just one, this is a good spot to visit.

Yelp address takes you to an embroidery caps place with a locked gate on the side. I tried calling…read moreat least 20 times no answer. Hate to be the first bad review but driving about 10 miles to check out a shop that was recommended to you is just a big let down. Sorry guys Update- Mike was very professional and reached back out to me. He explained Due to him moving shops he is getting everything set up and does not have everything from the old shop yet. Very professional and great customer service.

Very helpful staff and nice array of Trek Bicycles. Even though they did not have the exact bike I…read morewas looking for, they were so very helpful in trying to accommodate me by letting my try a comparable bike and tell me some features that might be different with the one I was looking for. They were also able to order the bike as well if I needed. I will defiantly come here for service and parts. The pace was not over crowded with too many bikes which I liked. It made them easier to look at. They have a nice selection of shoes, helmets and clothing. There was plenty of street parking out front but bring change! Its metered. Thanks!

Amazing customer service. The staff was able to answer all my questions while buying our EBikes…read more It's a big purchase so I wanted to make sure I understood how to use and take care of the maintenance of our new bikes. They didn't push any accessories but they did have a lot available to choose from. So we also purchased our helmets and phone holders.

These guys know their stuff and are super cool to make sure it's right; got a new chain put…read moreon...worked great but came off about a month later - took it back and they kindly reinstalled in about 5 min Thanks Bicycle Central !