I have had 2 different situations that needed auto body work. It is hard to trust something…read moreexpensive to just anyone. I searched and read reviews. Why Dee Gainey's? Time in business. Family owed which means they depend on good, honest work and word of mouth to stay in business. Reviews were good. I am so thankful I decided to go with them. The first work was done on the front end. Turned out great. And this time was even better. For me, they worked with two different insurance companies, they have a relationship with a rental car company that makes it easy on you. They went above and beyond to help me out on a problem that had nothing to do with their work. They truly cared that I left pleased with the work that they had done as well as me having a fully operational vehicle. I don't want to have to need them again, but if I need auto body work done, I will return to them without a doubt. Pleasant and kind.

These folks did a great job. Family run business. Everyone…read morewas super friendly and helpful. Quality of work was fantastic. Will use them in future.

I had a terrible experience at this shop. I went to Chris for a labor only brake job for rear…read morebrakes & rotors (I bought my own parts prior). I was quoted 158 for this job the day prior over the phone and I confirmed at the start of the appointment if that would be the price. My brakes were in poor shape, missing a brake pad on one side and the mechanics spent an extra 15-20 mins working on my cylinder. At the end of the job, Chris informed me that they got air on the line and would have to bleed the brakes. (I've always had my brakes bled at the end of any brake job so this is standard for me to have done whenever I get my breaks done. They told me this would be an extra 120 dollars at the end of the job. My father is a mechanic and said that price was a little high just to bleed the brakes and was very familiar with the procedure. He told me "go call your dad and ask him to send you more money." When I asked if they could take 20 bucks off and knock the price down to 100 from 120 he asked me to tell him how old I was which I thought was rude and uncalled for. I told him I was 30 and he proceeded to say "wow you look 18" and said "one day you're going to have to learn that everything in life isn't free sweetheart." When I went to his office to pay he also said I'm going to have to buy him lunch because they spent extra time working on my car than they planned. Disgusting behavior. I would not recommend this shop to any woman (or really anyone) unless you want to be taken advantage of and upsold. They ended up bleeding one brake so my car would be somewhat drivable. My interior dashboard was also scratched up when I got my car back from them.

Great service quality and value. Found our new mechanic in Charlotte, which is always one of the…read moremost important things!

This is a smaller body shop and sometimes that can be a crapshoot, but this one was excellent!!…read moreNothing against the big chains, but I was able to deal directly with the owner, Matt, and felt like my car was going to more personal attention. The workmanship was great and Matt communicated well with me throughout the process. The cost was also 40% less than the big guys.

Outstanding experience from start to finish. The service, quality of work, and follow-up were…read moretremendous. Matt, the owner, is extremely professional and clearly takes pride in making sure everything is done right. The value you receive for the quality of work is top-notch. I highly recommend him for any of your collision repair needs.

Andrew and his team do a fantastic job of keeping all of my automobiles on the road and running…read more Their extensive knowledge and honest straight forth approach is greatly appreciated. I will never take my cars anywhere else. Keep up the great work! Matt

Andy is the best mechanic around in Charlotte! He will treat your car as his own. I have finally…read morefound a good shop for my 1994 Isuzu trooper, and have been coming back for several years now. Highly recommend!

This was the first shop I went to in order to receive a quote for the repair of a scratch and dent…read morein my car. I was quoted over half of what ALL other shops and my insurance quoted the damage. They told me they were going to replace parts that don't need to be replaced at all, as well as they might even have to total my car. My car is currently valued at over 30k with about 6k worth of damages. Totaling my car is an absolute scam, and although they do have good reviews, there are also lots of reviews saying basically the same thing I'm saying here, but thank GOD I got out before working with them or signing anything. What really drove me away though was the fact that the person who did my "estimate" wasn't even a tech, and was extremely inconsiderate and rude. My car is fairly new so of course I was upset about the damage, and was just looking to get an idea of what a repair would look like. The woman kept reiterating "wow, this is a new car" over and over again after I told her multiple times that I was very upset regarding damage to a new car and nicely explaining that "yes, I understand it is a newer car." It felt as though she was belittling me the entire time, and then quoted me almost 20k worth of damage. When I expressed that I felt that was high, she insisted that if I went anywhere else that I would be making a mistake and accused me of trying to "cheap out" on a repair. She kept trying to tell me that I should go with them because they are "Honda certified" but there are plenty of other Honda certified repair shops that didn't quote me near this much or treat me with such inconsideration. Fortunately or unfortunately, I've had cars repaired before and I'm not naive to the process but this was hands down THE most unprofessional experience I've ever had.

From start to finish, Body Works Plus exceeded my expectations. The customer service was…read moreoutstanding -- friendly, professional, and genuinely caring. I loved the text updates that kept me informed of every stage of the repair process. I never once had to call for an update because they were always one step ahead. Since my insurance covered a rental, they even arranged for Enterprise to pick me up right from the shop, which made everything so convenient. When I got my car back, it looked brand new -- you would never know it had been damaged. The office staff were warm, knowledgeable, and focused on making sure I was completely happy before leaving. They truly deserve 10 out of 10 across the board! One note for anyone planning repairs: depending on the extent of your damage and your insurance company's process, repairs can take around 3-6 weeks. I dropped my car off on September 25 and picked it up Thursday, November 6. While I wasn't expecting to be without my car that long, the quality of the work and service made it absolutely worth the wait. Highly recommend Body Works Plus -- they set the standard for excellent service and craftsmanship!

The best in Charlotte! Great work with fair pricing is the name of their game and they play the…read moregame well. Shoot, maybe they invented the game. I came here on a recommendation from the owner of H&H Automotive, another great business, so I knew I was going to be treated well. I wasn't steered wrong. I needed a new door handle installed for my Yukon. I'm thinking it's going to cost $500. I don't know anything about auto body repairs. But I was invoiced for less than half of that. And the work was completed in a few hours. I might break something on one of my cars just to deal with them again lol. Ask for Andrew...

I was referred to McClure Collision by Mazda who said that's who they use for their repairs, I felt…read moreconfident in my decision to take my car here for minor repairs from a another car causing fender and wheel damage. The appraisal with Jorge and scheduling of the repair was the easy part, I was told it was pretty simple and straightforward and it would be done within a day. When I dropped the car off as scheduled I asked when to pick it up and was then told it would be a couple days, no biggie as I had a car rental. On the 2nd day after communication back and forth I was told the car would be ready by the the end of the day. When I got to the shop I did a visual of the cars repair and at first all looked good but after closer inspection the wheel repairs were less than quality work, Jorge assured me that their person would be in touch and schedule with me the corrective repairs- after 2 additional phone calls , and 2 follow up emails over a period of 1.5 months to inquire on when this would be addressed I have yet to be contacted. I want to give a better review because this is a family owned business and I had a good experience with the front office staff and Jorge was knowledgeable and professional, but I honestly can't because even Jorge acknowledged the work wasn't up to par.

I had a fantastic experience with this auto body shop. I stopped by without much notice due to an…read moreissue with my front bumper, and they fit me in right away. The team was professional, efficient, and clearly knew what they were doing. They quickly diagnosed the problem and provided excellent service, getting everything repaired properly and looking great again. It's hard to find shops that combine quality work with genuine customer service, but this one absolutely does! I really appreciate how smooth and stress free they made the whole process. I would highly recommend this company to anyone needing auto body work -- they've definitely earned my future business! Nick

Everything went great. Top quality work and attention to detail. Fixed the scrape on our car. Looks…read morelike new. Most importantly to me is they communicated and did what they said they were going to do. Couldn't as for more! Thank you. Mike and Jill.

The A/C in my 1993 Toyota Corolla wagon stopped working last summer and we did not want to go…read morethrough another summer without it. We decided to have it checked out, to see what the problem was. (We could see $$$ in our minds.) Coffey's has performed other work on our cars, in the past, so we took it to them and left it, while they investigated the problem. A couple of hours later, David called and told us the A/C was working and we could come pick it up. The best part: it cost us a lot less than other repair shops wanted to charge! These guys are the best at what they do!! They are trustworthy and very accommodating. Do yourself, and your wallet, a big favor. If you're in need of a good mechanic (and all of the guys are very talented), go to COFFEY CAN FIX IT!!! The Funderburks Charlotte, NC

My car kept overheating. I figured it was the thermostat. I took it to another place in Mint…read moreHill, they told me my engine was shot. I needed a new engine which would cost about $5K. Then they found out GM no longer manufactured my engine, so it would cost $7K for them to put in a used one. That didn't sound right to me, so I called Coffey to see when I could bring my car by the shop. I didn't tell them what the other repair shop told me. Coffey said it was the thermostat, and charged me $372. A big difference from $7K. Needless to say, I won't be going back to the shop that tried to cheat me. They figured a gray-haired old lady was stupid. They were wrong!