Bad hiring. Wouldn't trust them to work on my car. I suggest taking you car to someone's rose.read more

Another delightful experience at Complete Auto Care in Munster. I was experiencing some issues…read morewith my vehicle and urgently needed to have it examined before leaving town for the holiday next week. I contacted Zarko, who informed me that I could bring my car in for inspection. Not only did they assess the situation, but they also managed to resolve the issue and have me on my way the same day! As a woman who knows very little about auto repair, I can't express enough how reassuring it is to have a trusted & reliable auto repair shop. Thanks Zarco!

I will only take my car to them. They are honest and respectful and reliable. I have nothing but…read moregreat respect for them

I had to make an appointment 2 weeks in advance. Problem was…read morea sporadic hart-to-start and a metal-to-metal clackety noise when starting the car. I said to install a new timing chain and hydraulic tensioner, and inspect the other parts for any that may be bad. Gill's said they will check all the parts after disassembly. It's a 4 hour job to disassemble the top of the engine. After installing a new timing chain and tensioner, Gill's said they had checked everything, and all was ok. I picked up the car and it was better, but I basically had the same hard starting problem and clackety noise as before. Not wanting to wait 2 more weeks for them to look at it, I took the car to another shop. The second shop found what Gill's missed: a bad intake sprocket. Gill's had said, after the repair, that the sprockets, naming them specifically, were ok. The noise is now gone and my engine runs great.

To get a fantastic job on my car thank you Rick and the rest of the guys address the problem you…read morefix the problem and the car runs smooth! I'm very satisfied with the service. I recommend everyone to go there.

never met a more rude son of a bitch in my life. Says I did a diagnostic. I find nothing wrong. I…read moretell him it's happened about six times now. He looks at us like we're liars. Why would we be lying? Well, you can bet your ass, I will never go back to there and anybody who does you're a fool I have warranty insurance on my vehicle but because they couldn't find nothing wrong they charged me $90 for the diagnostic kept the car most of the day but first they told me they would get to it when they get to it and everything else goes wrong with my car screw the warranty. I will go pay for it out-of-pocket and put in a claim but I suggest to everyone in Laporte don't go there number one I don't think they know what the hell they're doing and number two that's how you're supposed to treat customers talking to them like they're absolute idiots. The main road workers name is Rick watch out for him.

If you want to have confidence you will get an honest evaluation of your car, this is the spot…read more Chuck who runs the shop was very clear and transparent about the work that needed to be done. My car wasn't worth the work that was required and he was clear with that. He was super knowledgeable and helpful. Everything was great! I highly recommend!

Honest people, reasonable prices. So patient whether you are a car person with a lot of questions…read moreor 'not a car person' with a lot of questions. Stands behind work. Breath of fresh air in the car business.

Me and my husband had been going back and forth with the Jeep dealer about our Wrangler for about a…read moreyear. Our vehicle was in great condition and we maintenance it regularly. We ran into a repair issue and the dealer had our vehicle on and off for months and still could not fix the problem. They misdiagnosed several times and used up our warranty and charged us out of pocket cost only for our engine light to return. My mother recommended Robert's shop before she moved so I decided to take my chances and I am so happy I did. They are VERY experienced mechanics and they did a few tests and figured out a year long problem in LESS THAN 1 hour! Our jeep is back running beautifully. Thank you so much Robert. I will be recommending you to everyone!

I was passing thru a few months ago and I had an issue with my transfer case leaking. The filler…read morebolt was stuck in the transfer case. I requested that he remove the bolt, drain the fluid and replace it. He said it was something he could do. So I waited inside to talk to the boss who happened to be on the phone. It was pretty busy so I was told to wait about an hour. The mechanic who took the bolt out was dedicated. He did a great job. Very thorough. Good mechanic. I give him 5 stars. I was shocked at how low the bill was. I expected it to be much more.

Stopped contacting us back about the status of the car we brought to get fixed…read more We ended up replacing the car since they couldn't figure out how to fix what was wrong I don't recommend going there ever

If I could give NEGATIVE stars, I would! Do NOT take your vehicle here, or let your friends/family…read moretake their vehicles here either. Sit down and grab some popcorn because we're about to spill some tea. Today is 8/23/2023. A family member of mine was having many troubles with their car, and was recommended by a friend to take it to C&C Auto Repair (said friend personally knew the owner of this shop). For the record: we'd had this car looked at and minor issues fixed by multiple mechanical friends. My family member had their car towed to this auto shop on 7/3/2023. The car sat in their lot for 2 weeks - without a call/email update from the shop to car owner - before the owner of the car called the shop to check in on their vehicle. The service writer at the shop briefly explained that the mechanics "have seen and diagnosed the car". Rightfully so, the owner of the vehicle was confused as to why no one had contacted them for an update to let them know the next steps. The service writer said they were going to order a part, and call with an update once it was received and the work was going to be started. Another week passes by - no call from the shop. The owner of the vehicle called and asked for an update. Apparently, they had "just gotten in the part and were waiting on a 'big job' to finish up before they were to start on their vehicle which was 'immediately next". Another week goes by, no update from the shop. Once again, the owner of the vehicle called and asked if they'd started on the repair yet. The service writer continued to give my family member the run-around, saying "we hope to get to it by the weekend". The weekend would pass, the owner would call again for an update the following Monday or Tuesday, to which the service writer would say "we hope to get it to this week" etc etc. This continued for an additional 3 weeks, each time the service writer promising the owner a call for an update, to which the owner was never contacted. The owner of the vehicle called for updates each time they ever spoke with the auto shop. Not once did my family member get a straight answer to anything, or get the chance to speak with the owner of the shop. A quick note to add: my family member relies on their car for their job. During this time, they've had to borrow multiple family members cars just to get to and from work. The customer service and decency C&C provided was next level UNPROFESSIONAL, and in my opinion, should be reprimanded for. My next step is to call the better business bureau to file a complaint. (1/2 of review because word count was too long. Please find part 2/2 in the photo attached.)

No Because they is unprofessional & money hungry...they a tell you they can fix something & won't…read morefix it but want money for something they didn't even fix ...They don't update you on nothing..you gotta call them 60 times & all they gone keep telling you is I'm gone call you back & Never do but When they do they gone tell you how much u owe them but your car still not running

Never called me back after I got the part he told me to get and I didn't even need that part. My…read moreexisting part would've worked that I had. This guy wasted my time.

*Buyer Beware* Went to have my car looked at for a shake in the front tire. Got into a disagreement…read morewith the "Owner" (self proclaimed and wouldn't give his name) about the cost of the diagnostic and this guy swears worse than anyone I've ever had the displeasure of being held hostage by. Insulting and literally yelling the entire time I'm there to get the car. He got out of his chair to "square up" and threaten me, just to sit down and continue insulting me. "F****** moron" seems to be his favorite phrase if you make him mad. 0/100. I will never go here again and my job has already committed to not using them for vehicles either. I have never dealt with such a rude arrogant prick in my life, and I worked retail in the south for a while so I've dealt with plenty. *Buyer beware!* I would take my car literally anywhere but here!!!

5 Stars doesn't adequately describe my experience with them. Perhaps a 10 out of five would be more…read morerepresentative. I took my GMC there to get a price for replacing my leaf spring shackles. They put it up on the rack, and we all agreed that they would probably have to remove and reinstall my trailer hitch. They included this in their quote which was $350 less than another Portage repair shop, that wouldn't even step outside to look at my truck, they just pulled a quote off of their computer. Anyway, I scheduled an appointment, and dropped the truck off Monday late afternoon. Nicole called me the next day around noon, and said the truck was finished, and even better news was that they were able to install the new shackles without removing the hitch. This resulted in a price that was $150 less than the original estimate. They wouldn't have had to tell me that they didn't remove and reinstall the hitch, I would have had no way of knowing. But their complete honesty amazed me! Thank you Nicole, and please express my thanks to the technician that did the work! You have definitely. I don't think there are many places that would have charged less than what the had originally quoted.