Dennis and I do a ton a business here to this Napa. Every weekend we do some kind of car or truck…read moreproject that needs a screw or lube job. The guys at this Napa are extreamly helpful and consistent. I never have to wait for service.

Awesome customer service ! First time ever here and it…read moredefinitely won't be my last They're very friendly and we're chatting about the pats game later on today to what I bet is a regular there They're not snobby and know it all like some other places and not intimidating like other places can be. Very friendly and personable. Great staff the 2 guys that were on today were great. Even offered me a box so I can carry my brake pads brake clean car wash soap and tools in. I was carrying my 2 year old and holding my 5 year olds hand. These guys were top notch.

i needed to change tires. I schedule an appointment and was waiting 1:30 for check in and plus…read morechanging tires takes one hour. I would recommend just to buy tires and change it somewhere else

The lady was really rude with me and was very impatient. English is not my first language and after…read morehaving and accent and asking her to repeat what she said, she'd only reply with an, " i already told you" She later hung up on me and as someone who's dealt with racism before, it still disappoints me to this day to find out that there are still people who treat others like this.

$11.00 for one spark plug? My buddy burst out laughing... I…read morebought all 8 on Amazon for $40. Shop around these people are out of their minds!

Arrived to the store at 8:05 PM to return a battery core only to see a note on the door saying,…read more"had to close at 7 PM due to weather sorry for the inconvenience." :( The weather the note was referring to was rain! Hardly inclement!

the young man & young woman working here are always friendly and helpful. The management seems to…read morebe good here. good vibes overall

Helped me right as I came through the door. Fixed up issue in 5 minutes. I will use these folks…read moreas my go to here forward. Attentive, nice, funny, totally knowledgeable and accommodating.

I stopped in yesterday and needed a few parts and tools. The customer service was great and the…read moreprices were fair.

Great customer service with very knowledgeable staff…read more I had no clue how to find my vehicles proper tail light. The staff walked me thru everything so in the future I'll be better equipped to care for my car.

Although they couldn't help me they were beyond helpful! I went there because my son's headlights…read moreblew. The gentleman who assisted me went out to the car and checked the fuse which was fine. He looked up the bulb I needed and informed me that they do install bulbs but not HID bulbs. I was impressed by the amount of time he spent helping us. He even called their sister store to see if they'd install it but they couldn't. I bought the bulbs on Amazon for a much better price and now have to go to my mechanic.

The employees were very helpful and accommodating. The were also very knowledgeable about the parts…read moreand different options that would work for me. Thank you O'Reilly in Tewksbury..

My Subaru crosstrek was not starting regardless of new AAA battery. Jess at O'Reilly installed a…read morenew Superstart 3 year warranty battery. Did a test to make sure it was fully charged Excellent and professional service