It is a thrill to open my laundry bag which has been serviced by the Real Deal Laundry Service…read more Each item is a work of art, carefully and beautifully folded. The pick-up and delivery is prompt and done with a smile. If you want your laundry to be done better than you can do it, try this company!

Ive used this place for years and they constantly damaged my clothes and ruined nice pieces of…read moreclothing. However is responsible for washing clothes slashes bleach everywhere. Many articles of clothing will have bleach stains everywhere. When I complained and asked for reassurance that they wont ruin anymore of my clothes they canceled my scheduled pick up the morning of my pick up and all my clothes were stolen from the pick location. They also sent the email attached. VERY UNPROFESSIONAL, NEGLIGENT and CARELESS... Do not trust them with your clothes!! Im seeking legal action.

I had 4 items dry cleaned and only 2 came out okay. One was a black wool baseball jacket from Saks…read moreand it came back like it's been washed with some heavy chemicals. The fabric is not the same anymore and buttons are all scratched. This was my first time having it cleaned. Second item was a sport coat with Zegna wool from Saks. It came back with what looked like the start of a hole. This was maybe only my second time having it dry cleaned and it looked like I've had it for many years after this. I would not recommend this place and I would check how they dry clean their garments. I went with this place based on all the positive reviews and was very disappointed.

I felt the lady was racist everything I asked for was a problem. She said she was not able to hem…read morebasic cargo pants. I did not feel welcome or receive the same treatment as the white person in the room. There was a different sense of urgency when it came to helping the non black people. If I could rate 0 stars I would.

They put creases in my pants that I took for hemming, I next told them to crease my pants, tried to…read morecall and they won't answer.

DO NOT PATRONIZE THIS BUSINESS! HORIBBLE SERVICE!!…read more I took a brand, new top to be shortened 5" and hemmed. I returned in 1 week and they did not put the slits on the bottom in, even though the tag stated to put the slits back at the hem. I was told to return in 3 days. I returned to find the slits on the bottom are 1.3/4"- baby slits. The slits SHOULD HAVE BEEN 4" JUST LIKE IT WAS AND this brand, new top has 2 (grease?) spots on the front. This brand, new top is RUINED!!!! The woman behind the desk couldn't care less and told me to talk to the owner. She didn't know when the owner would be available. Pass this place up.

Our washer was broken for 4 weeks so we made frequent trips here and it was a solid experience…read moreevery time. Clean. Functioning machine. Always quarters in the coin machine, even when I'd cash in a $20. There's nothing in the vending machine, and it's on the hot side temperature-wise but there is a really good ice cream shop across the street so you can pop over there for a nice cold soft/serve cone while you wait the 23 minutes on the wash cycle. Bring cash for the ice cream shop, they don't take debit or credit.

Kind of expensive…read more $3.50 for smaller wash (23-30 mins) $5 for larger (21 mins) $.25 cents for 7 mins dryer (4 quarters on high for complete dry) Somewhat clean, has seating, empty in the mornings, has an outlet.

Tom is out of this world with kindness friendliness and respect. He deserves your businessread more

Dan goes above and beyond for his clients. He knows his business and makes an effort to get to know…read moreyou and your preferences with tailoring and cleaning. We need more small business owners like him in the area. Affordable and fast.

Fresh and clean facility great customer service. Excellent prices…read moreParking is available . The whole place has a positive vibe. The staff are very personable and friendly. This is the best laundromat in Chicago . I actually drive out of the city to come to it. It takes me about 20 minutes but it's well worth it because of the price customer service they're wash and fold service that they provide. It's the best place I've been to in Chicago when it comes to a laundromat.

A very clean nice place to do your laundry. I love the Large folding tables! Easy for me a guy to…read morefold sheets by myself. Try out these folding like cubes they have on tables makes folding shirts a breeze.

The best! Always has things done on time and done correctly. They make great suggestions and always…read morespot the stains

Took a few coats to get dry cleaned. More expensive than my old place, but the quality was good and…read morethe owner was extremely kind and funny. No complaints.

horrible dirty the alarm for the e door went off and…read moreeveryone kept doing their laundry like it was not happening .oh boy

I enjoy washing my clothes there. Has a good vibe and no issues to complain about with this…read morebusiness.

This review is for tailoring only. Note that the tailoring wait is at least 2 weeks. I just took…read more2 pair of jeans for hemming and was told to expect a one month wait which is okay for these pants. I had suit pants let out a few weeks ago and the quality was great.

Shortening 4 pairs of pants. The deep ladies in the cleaners…read morewere very warm and welcoming. The one lady who is the seamstress is very knowledgeable about the lengths for various styles and very patient about showing me different lengths. The physical plant is very clean and spacious, and the changing room is roomy, has a chair and has the area for pinning the clothes all in that one room. The prices are standard for the area, but the people are so much better than standard.

I tried to pick up my husband's dry cleaning yesterday but was told it wasn't ready because there…read morewas still a stain on it and so I told them I would be back tomorrow and now it says it's closed until next Thursday! We have my daughter's baptism on Sunday! I am very unhappy about this service.

Fast and reliable service. Extremely courteous employees, though the accents are occasionally…read moredifficult to understand. Reasonably priced men's dress shirt service at $1.50. I have been pleased with Oak River Cleaners. FYI- they do NOT accept credit cards.