I love Jj lashes Madison Ave Joanne gives the best manicures, pedicures and eye brow waxing She is so sweet, kind, accommodating and very creative. I always tell her she can do whatever she wants to my nails so go see her at Jj Lashes Madison Avenue read more

JJ Eyelashes - Madison - Eyelash Service Near Me - New York, New York

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This business requires that you leave a 15% tip if you request a particular stylist. I always leave a cash tip for the stylist but I find it offensive to be charged a tip before the service is performed. read more

Preshna is the absolute best. she's gentle, fast and my lashes always look perfect. Kim P read more

My eyelashes always look so pretty and it's so consistent. I come twice per month or more. The atmosphere is relaxing, everyone is nice, and the lashes look natural. I also love the foot massage. read more

Millie is the best! Very clean and pleasant salon. I always enjoy coming here for my eye lashes.

This place is a joke. I went to the Midtown location on 46 W 56th street, 2nd floor. in Manhattan. I purchased a package of 3 set of Ruby lashes. I used two sets, out of the 3. I did not see an expiration date on the voucher. I reached out to the business, trying to book my 3rd appointment and was told, it's past the expiration date, and the 3rd session was no longer valid. I explained to the girl, that I was a transgendered woman, and I've been home bound, recovering from gender affirming procedures over the year, and I haven't been going anywhere, so my body could heal and recover from the surgeries. I asked her could she speak to the owner or manager, about this issue, because they supposedly went from one year time frame to use the voucher, down to using it before six months. Again, I wasn't made aware of this. They basically stole my last session from me. The first session I was pleased, and the second session, not so much. The lashes basically fell off a week later. I only wanted to go back and use my 3rd session because I PAID FOR THAT SESSION, In the package. This bigoted place will never get my business again. They are at best 2-3 stars out of 5. Basic work and the mink lashes don't last. read more

Best service ever! Front desk staff Lash technician Salon decor and cleanliness Foot massage ( complimentary) read more

This was my first time at JJ Eyelashes Madison. I did a Ruby Set with an extra 10 minute massage. I was very happy with the way my eyelashes came out. Stella made me feel comfortable and relaxed! read more

JJ is the best eyelash studio in NYC. I've been a client for over 2 years abs wouldn't go anywhere else. The salon is always pristine, customer service A+. Lindsey is my favorite. Her lashes are beautiful and always last. read more

I've been to JJ lashes in herald sq and midtown before, but so far I like this one the best. It's a little out of the way for me, but making an appointment was super easy since there's more open appointments than the other locations. What's great is you get your own room, so it's more peaceful and quiet. My technician was Mimi and I told her prior I wanted cat eyes and C-curl and she did just that. She was friendly and took her time putting each lash on. Also got a nice little foot massage. It was so relaxing that I almost dozed off! Definitely would come back again for my lash extensions. Check out Groupon for great deals at this location! read more

JJ Eyelashes - Madison - Cat eyes, C curl 10-11-12 - Eyelash Service Near Me - New York, New York

The complementary 10 min foot massage was amazing!!! My lashes feel and look amazing natural cat eye just like I asked. I've gotten so many complements on my lashes. I'm so happy I found JJ Eyelashes. The entire experience was good from the front desk to technician to my checkout. I highly recommend it. read more

JJ Eyelashes - Madison - Looking down. - Eyelash Service Near Me - New York, New York

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0 regard for customer loyalty. I've been going to JJ Madison for over 5 years. I moved to Boston last year and I still fly every month, just to see Karen. Today, my flight was cancelled and when I asked if I could change my appointment to a later time, the receptionist could care less, and told me I had to pay for my missed appointment as well the one new one later that day ... that's $500 dollars! I understand why they have the late cancellation policy but 1) this was completely out of my control (flight issue), 2) I've been a loyal customer for over 5 years and 3) I was trying to still schedule something for that same day, not cancel. I love Karen and she's wonderful, but I won't be coming back. read more

Not impressed with this location. I've been getting eyelashes done at JJ going back to about 2008 when the original owner did my lashes. Flash forwarded - I tried the uptown location after being out of nyc for over a year and decided to try the more "elite" salon. This place is all about upselling from the moment you walk in the door to the moment you try to leave. They try to get you for an extra $60 for flat lashes, they try for different volume packages then they try to sell you by the number of lashes applied. When she finished my natural lash set she showed me the result in the mirror where a huge chunk was almost purposefully missing. I would say the lashes started about 1/4" from the inside corner of my eye. The technician said "oh you have room for more lashes but if I stop now you won't have them covering your eyes. You will have to buy more lashes which is an extra amount". So I was almost held hostage to pay more money...didn't realize natural set meant 50% complete. I have an average amount of lashes so it's odd they couldn't finish the job without asking me to upgrade while my eyes are still taped shut. Ive been doing my lashes for over 13 years and I never paid for a full set without them actually doing a real full set! This place isn't cheap either - and they don't do any discounts. When I went to pay there are 2 envelopes for 2 separate tips. I thought the 5 minute foot rub was included in the price...can't they break up the tips themselves? I went to get some water and sit down to sort out my tip cash ask the cashier lady repeatedly asked me ARE YOU TIPPING? She asked me about 3 times in 5 minutes while I was waiting for my friend to finish her lashes. They don't even let you tip on the card so you have to use their ghetto ATM machine. Seems a little tacky and cheap to make customers withdrawal from a sketchy ATM machine with a withdrawn fee for a so called upscale UES lash place? I think JJ needs to go back to their roots and be a little less pushy and think more about the end result. Update: my lashes have almost completely fallen out in less than 1 week. read more

I love Erin!!! She is gentle and patient. I have restless legs and even though I move a lot it doesn't bother her and she does a perfect job every time!! read more

I love going to JJ Eyelashes Madison and have been a long time client of this salon for years. Their technicians are exceptional and professional and they do an amazing job on my eyelashes each time. I greatly recommend Erinn whom I've been going to for years. Also, Stella is amazing too! This salon is the best! read more

Karen is an eyelash magician. She does an incredible job - I have been going to her for a couple of years now and my eyelashes always look great and - importantly - my natural eyelashes have stayed strong and healthy. read more

This place is arrogant, dismissive and has no sense of decency or loyalty to its customers. If you are sick and trying to reschedule, they will never trying to understand and work with you. Instead they will blatantly charge your card on the file $150-$250 WITHOUT your permission and will have you come pay full charge in addition when you come next time. Horrible business management. NYC has plenty of eye lash places. This one on Madison is a joke. read more

This place cheated me. I was visiting NYC and a small bit of my lashes had fallen out. I booked an appointment, letting them know my situation. They told me I would need to pay for a full set, even though it was just a fix. I agreed to $125. When I went to pay they charged me over $420 for lashes. FOR A SMALL REPAIR! When I questioned them I was told they had to charge me for a "Hollywood Set." I was so embarrassed and shocked. I cannot believe they do business in this manner. Anyone considering JJ Eyelashes, BEWARE! They have no problem taking advantage of customers. They are awful. Go elsewhere! read more

The BEST eyelash extensions in the city! I got a living social deal, definitely check for groupon and living social deals! It was so easy to make an appointment and the location is beautiful! The woman at the front desk was so helpful and nice and Jade, who did my lashes, was wonderful! The beds are super comfy and I got the most wonderful foot massage from Gina. LOVE my lashes, they are gorgeous and are lasting like crazy!! read more

First time there for eyelash extensions and what a beautiful space! Very bright, clean and welcoming. It's on the Mezzanine floor right on 76th St. My tech was Sonia and she was helpful in helping me decide the length and type of lash I wanted. She took her time and chatted with me the entire time making it a relaxing and pleasant experience. It definitely helps if you speak Spanish with her. There was a complimentary 10 minute foot massage by a Korean guy (might be related to owner) and it was just heavenly. A much welcomed surprise, but I opted not to get the extra time for an additional fee. Great way for them to acquire new business. Kudos to them... At checkout the tipping process is simplified as I was presented with 2 envelopes with each of the names of the tech and the foot massager and the suggested tip amounts on the labels. This is the upper east side of course, so it definitely helps to get a groupon or living social for a good deal on the lashes.... read more

The eyelashes done by JJ were great! The technician was so gentle, I could hardly feel her doing anything at all! Another plus is that you're in a private room instead of a big room with rows of beds like a factory so it was nice and comfortable. I couldn't make my first appointment and the reception was kind enough to reschedule me for another time slot without any trouble or a fee...and she let me use her phone charger while I waited for my technician! read more

I am pleased to write this review for JJ Lash upper east side location. The staff could not be any nicer and more accommodating. I had recently moved back to New York from Los Angeles where I originally fell in love with eye lash extensions. I went to a couple of "cheaper" places and could barely tell I had even gotten a new look for my time and money. Fortunately, I found JJ Lash and 2 amazing technicians Mei and Jade. Both ladies are so professional and magicians at what they do! You begin with a consultation where you choose between curvatures of the lash. Then you select length. I go with a 13 now but they have all lengths between 8-16. They are excellent at recommending the healthiest lash choice for you. Once you start your transformation you receive a complimentary foot massage which is heavenly. The decor and vibe of the salon is completely serene but also fabulous. I could not be happier with them and would recommend JJ Lash to any of my girl/guy friends. Thanks JJ Lash! read more

JJ Eyelashes has been my go to place for two years now. Millie is fantastic! Best eyelash extensions in NYC! They also do great eyebrow tinting and gel manicures. read more

Service was excellent, tech was friendly and knowledgeable about the lashes--from length to care--she was able to answer my questions.

I made an appointment for permanent eyebrows. When I arrived, Valerie greeted my girlfriends and I. She was lovely, kind and answered all our questions. Then I met with May. May is an artist! She created eyebrows that look like hair! Think 3D tattoo. I would recommend this salon to anyone! read more

JJ Eyelashes - Madison - Thank you May for giving me eyebrows! - Eyelash Service Near Me - New York, New York

The eyebrow is not cool at allll. She said it will last 1-2 years, but after 2 month the color is all gone. My friends did them in China and it last 1 year till now still looking new. I think the color May use sucks so it doesn't last long. What's more, she refuses to do a touch up on me cuz it's over 46 weeks after I finally decide to pay 179$more. I was already furious that she has to charge more for touch ups, it's HER problem and HER fault the color stayed for like 2 months.... Also, May is a very stubborn women, I recommended my friend to do eyebrows, my friend was furious cuz May doesn't let my friend pick her eyebrow style. Well, it's your eyebrows, decide them for yourself, DO NOT GO read more

I have been several times... I did extensive research on lash extensions and finally decided to take a chance on JJ lashes on Madison. I have seen Sonia each time, she is extremely talented, precise and just an overall lovely person. The place is great, they run on time and it is very easy to book an appointment. Note, this location is more expensive vs the others, but I do believe their quality of work is outstanding. read more

J curl, super flat lash looks amazingly natural. Way better than other times I've gotten them done!

I love Jj Lashes everyone is so nice and kind there and I've been seeing Millie for a few years and she's so sweet and she's very thorough and I've seen Joanne a few times for eyebrows and she sweet everyone there is so nice and accommodating best place for lashes in New York City read more

I had a poor experience with quality at this salon. The salon is beautiful and the staff are very friendly, however my lashes fell out after two days. I contacted the salon and they were more than happy to replace my lashes, but once again, after a few days they just fell off. I've had lashes many times before at different salons, so I know how to care for them, but it seems that the glue they are using just doesn't stick, which is especially disappointing being that I paid $200+ for the basic lashes. read more

I was very surprised that my recent experience provided such a low quality product that has not even lasted three weeks. When I told the management that, unlike with my other experiences when my lashes looked great for 1-2 months here and elsewhere, my lashes look sparse and have fallen off, I was told to pay for another visit for a "refill." I paid for the highest-quality product (the newer, lighter lashes) for an extra $60, which brought my total to over $360 with tip. I have taken perfect care of my lashes post-treatment. Wouldn't one expect a more polite, service-related response? Why would I go back to pay such a high price for lashes that look bad in less than three weeks? read more

Lashes fell off as soon as I left and only stayed on for max a week... and what I ended up with was far from what I had requested. Plus, on top of not even liking the their application, this place is stupidly overpriced. Reception area appeared clean but the rest of the office is not, including whether they apply the lashes. I would avoid this place. I will never go back. There are too many other great, trustworthy places. read more

I scheduled an appointment for an eyebrow tattoo with May, the owner/cosmetic tattoo artist. I'm very vain as a lot of women are, & really just wanted to fill in parts of my natural brows as they've been overplucked in some areas, but they're pretty full already. It's been about a month & OMG it's a complete disaster!!! Maybe the fact that I had hair on my brows threw her off? Maybe she's used to working with hairless brows?? Who knows??? One eyebrow is beautiful & round & soft & the other one is way too dark & looks like I'm angry!!!! (I specified I wanted ROUND BROWS in the consult)... I was under the impression that a COSMETIC TATTOO ARTIST was supposed to make the eyebrows as similar looking as possible, bkuz again, I was under the impression that they're ARTISTS. Now, as aforementioned, one eyebrow looks great & the other one looks like it belongs to the evil witch in the movie Malicious!!! I'm still having to fill them in so they look even & so I don't look angry. My last option is to go back & have her TRY to fix them & make the other one pointy so they look even, but I don't want to look angry all the time :(.. Bottom line, I'm gonna have to pay MORE money for tattoo REMOVAL. Thanks JJ Eyelashes Just a little advice, pease do not tattoo ur eyebrows, unless your brows are like, absolutely hairless!!! Penciling them in is ABSOLUTELY the way to go. Also, if u like changing ur hair color & like keeping your brows a similar color to your hair, don't tattoo!!! read more

I love my lashes! Jane was great with me and knew exactly what I wanted without exhausting me with complicated questions. I'm so happy that I got my first pair of lashes at JJ because they look and feel great! read more

Bad experience today! I paid U$470 for have full set (diamond) and i feel i have nothing. i told several times i dont like natural!!! feeling cheated!!! and i still had to pay more U$100 of tips cause i was intimated for that!!! i had paid U$20 abd the girls asked more. it was so embarassing. i am upset with the service and the way they treat the clients. Suggestion for them: Listen the client and do what we want what we like, not what you want. Girls i trully dont recommend them! read more

I used a Groupon for my first visit and I'm so pleased. I had my eyelashes done a week ago and they are still beautiful and look so real!! Sonia did a great job and I will definitely be booking another appointment. And I'm not going to even talk about the complimentary 10 min foot rub... it was so relaxing!! read more

I have been going to this location for the past few months and they are amazing. The receptionist is very friendly and helpful. I got the ruby set originally and then I upgraded to the diamond and I loved both. My first appt was with jade and I loved her work so much I only book with her. I like a more natural look so she gave me a consultation before she started to know exactly what I wanted. Jade is the best!! If it's your first appt I would definitely try and book it with b/c she does a beautiful job. Love my results :) . read more

The most relaxing eyelash application I have ever had. The complimentary foot massage is a nice touch. A little limited with design choices but clean professional and high quality service. read more

This was my first time at JJ Eyelashes and I loved it! Everyone there was so nice and welcoming. I came in and only waited a few minutes for my appointment. I had a quick consultation with the owner before the procedure and told her exactly what I wanted and to do whatever she thought would look best also. It took about an hour and included was a 10 min foot rub. It was so nice and relaxing. I love the results and can't wait to come back!! read more

I've started my brow tattoo marathon about 10 years ago. Switching salons, technicians, colors, brow shapes and eyebrow pencils left me hopeless and unhappy with my looks for many years. My decade long struggle ended instantly, when I found JJ Eyelashes. The staff is very courteous and professional. The facility is spotless. May, the owner, is a true artist with a vision. Valerie at the front desk is very patient, pleasant and knowledgeable. I did eyebrows permanent makeup which made me look younger and beautiful and a full face threading, which made my face glowing. And now I am going to try eyelash extensions. So excited!!! I recommend this place to all the ladies wholeheartedly! It worth every penny you spend, I promise you! read more