Continues to demonstrate customer centric service on all of my vehicles, models and makes…read more I consider them a true partner in my automotive repair needs.

Came in with complaint of vibration. New driveshaft and motor mounts later (approx $ 1400 in parts…read morealone) I am told my vehicle needs extensive hardware replacement in the engine. Found fine gauge metal wire in my oil filter afterwards. Vibration was not fixed either. Was screamed at over the phone when I attempted to inquire about the origins of the foreign material and was called "stupid". Owner Luke does not take well to simple questions such as : "if nobody but you or your guys have been in this motor, where did the metal come from". Responded with cursing and insults instead of answers. Was hung up on 2 times and told not to return. However my motor mounts were installed at no labor cost due to the original diagnosis for the vibration being wrong (my discovery not theirs).

The good folks at Eurwerks are great to work with. I took my 2012 Mercedes E350 in for a regular…read moreservice and a few repair issues (noisy fan, check engine light, broken hood ornament). They took care of all the issues in a timely manner and at a cost much better than a dealership. They identified and resolved several minor things but never tried to "upsell" services I didn't really need. I'll definitely trust Eurwerks to keep my car running for several more years!

Customer service is nonexistent at this shop. They take your car for a scheduled drop-off but give…read moreno guarantees on when they'll start or finish the work. Communication is poor, leaving you feeling like you must hound them for updates. My car was with them for 5 business days, during which they only worked on it for 3 to 4 hours and failed to fully repair it. Scheduling an appointment feels pointless. I booked a diagnostic test for my main and auxiliary batteries 3 days ahead of a Thursday appointment. I confirmed the appointment the day before. When I dropped it off Thursday morning, I was assured I'd receive an update "maybe after lunch time." By the end of the day, I received no update from them and when I stopped by the shop, I could see that my vehicle had been untouched. I reiterated my need for the car by Monday, and they said they'd try to look into it the next day. On Friday, I sent a polite reminder and received a curt response saying they prioritize repairs as they arrive. It became clear that appointments are just window dressing. They finally completed the battery replacement on Friday but then found what they believed was an issue causing a battery drain, requiring more diagnostics. A delay in identifying that problem extended my car's time with them. By end of day the following Monday, I had heard nothing from them. On Tuesday, I asked for an update and was promised to be provided a status update before end of day, but they failed to provide any kind of update. On Wednesday, I pressed for an update again, reminding them of the delays. They finally had a tech spend a couple more hours doing diagnostics but still couldn't pinpoint the issue and stated they would need more time (and money) to troubleshoot. After 5 days and minimal progress, I decided to retrieve my vehicle. A nearby Mercedes dealership charged me for diagnostics and found NO issues! Given my experience, I do not trust this shop for future work. They've lost my business and have shown a troubling lack of efficiency and a customer centric focus. From previous reviews, I've noticed that the shop's ownership likes to debate negative reviews (and they get the last word). I've provided all the facts accurately and if Yelp allowed more space for reviews, I'd give you even more details. For potential customers: be wary. They treat new customers poorly, break promises and take too long to perform basic maintenance. Save yourself the hassle--go elsewhere.

Owner (Frank) scammed me - avoid at all costs…read more - I came in to get my front light fixed + get a full car ASE inspection so I could drive for Lyft - Frank claimed he could get me the needed inspection + fix my light - total came out to around $200 - front light was still broken after I got my car back - I don't think he did the full inspection at all if the front light detail was missed and I didn't receive proper paperwork for the needed ASE inspection (which means he just wanted to upcharge me on a full inspection) - I called later to dispute, but Frank claimed I never mentioned the needed ASE paperwork Never going here again. I'm assuming Frank is gonna respond to this to make his business look good

Great mechanics. Honest people. I take all my cars there for everything from an oil change to a…read morebelt needing replaced. Great work done here.

I would totally recommend coming to The Mechanic. They helped me out of a pinch and were extremely…read morequick. Not only were they fast, but they also tried to get me the best deals on parts. They were very forthcoming about what was going on with my car and even took the time to show me the issues firsthand. I don't know many mechanics who would do that rather than simply tell you about the problem. I really appreciated that extra step. They truly went the extra mile for me when I was stressed about unexpected expenses and repairs, especially since my car wasn't safe to drive. I felt well taken care of, and I'm thrilled to have found a mechanic I feel comfortable going to now. Not to mention, they are a family-owned business, and I genuinely felt like they treat their customers like family. While I certainly hope I don't have any car troubles in the future, it's reassuring to know that when I need my next oil change or repair, I have a trustworthy place to go.

NEVER EVER COME HERE. This Business will take your car, money, and time then lie to you. I came in…read morefor a leaking radiator and they only refilled it. After I was involved in a wreck they notified me they "did me a solid" and didn't notate any damage to the radiator. After requesting the paperwork one of the mechanics threatened violence for using words that they don't like. NEVER COME HERE. IF I COULD PUT NEGATIVE STARS I WOULD. Edit: after the owners comment, I'm sure your camera also shows your staff deciding to just walk away from me after starting a conversation. I'm not sure if it's in the training to walk away during normal conversations. After he just left I grew frustrated and said one sentence in which he was mad about " can we fix my f*ckin document". Unfortunately that "customer" you love so much works on other customers cars YOUR CAR IS BEING WORKED ON BY RANDOM PEOPLE NOT EMPLOYED, You can give that dudes entire life story and how he's a great guy, how ever one f bomb infront of two normal of age women is not illegal. Your moral and emotional integrity has nothing to do with not notating my information causing my life to suffer out of your own laziness. Please contact me as a boss instead of writing a useless novel explaining your customer life history. I requested documents that should've already been written and documented by a business, there is no place for undocumented help as it causes issues as such. I have never given a review previous to this or about this place. It seems the entire office cannot provide any ounce of responsibility for their actions. I also stand on my comments about how idiotic and irresponsible this place is. NEVER SHOP HERE.

This was a reputable and honest shop before Scott retired and handed the Keys to David. David is a…read morerude bully and a con-man. They damaged my antique car, and even when I offered to absorb their mistake and pay to have it re-repaired correctly at my expense, he threw in the towel on a classic car that his shop broke. It's shameful. It shows they don't stand behind their work. It shows a total lack of integrity. Go ANYWHERE else

I have been coming to H&H for the past 3 years. It is, and I can't stress this enough, the best…read moreautomotive repair shop in Nashville. I come here for the usual oil change and other miscellaneous things. They have capable technicians who do great work. Get straight to the point, no upselling, no useless banter, just get the job done at a reasonable rate! When I come here I know I am not being tricked into buying ten other things that I don't need and that they will do right by me. That's what I love about them and will recommend them to anyone in a heartbeat.

Great honest shop! Good pricing and they got me in and out same day ! Will be back !…read moreWohoooooooooooooo

Easily the best experience I've ever had at a car shop. Great work, pricing, communication, and…read morehonesty/integrity.

I've been going to Emmett's for years since it was right around the corner for where my mom used to…read morelive and they are the most honest car people I've ever met. They always diagnose the problem well and they're very affordable. All the employees there are very kind and helpful. You can't go wrong at Emmett's!

I would like to recommend anyone to this busines. These people are honest, trustworthy and do…read moreoutstanding work. I'm an actual person who has lived in Nashville for 50 years! Businesses like this are rare and hard to find. Word to the wise, get an appointment and show up on time, because they do!

I needed my air conditioning fixed, as it had been broken for quite a while. Several trusted…read moresources had recommended this shop to me, and they did not disappoint. I already had a good idea of what the repair was going to cost, but I chose not to mention it upfront because I wanted to see what the final estimate would be. It ended up being exactly what I expected. There was one unexpected piece to the puzzle that neither of us anticipated, but they let me know about it right away. They asked for my permission before proceeding and took the time to walk me through why the repair was necessary and important. I even did a little research while we were talking and quickly realized they weren't exaggerating or trying to upsell me. They do charge a service fee upfront, but it's very reasonable, and they're completely transparent about it. I made an appointment, and they were able to get me in and out the very same day. Overall, I was impressed and excited to find a mechanic I trust and feel comfortable going to; especially since they're within walking distance of my home.

Anderson Brothers are a blessing that were referred by our neighbors! They fixed the AC in my car…read moreafter 4 previous mechanics couldn't discover the issue causing no cold air and at a low cost. Also, repaired the AC in our daughter's car at a much lower price quoted by a chain store mechanic. In addition, very kind staff, and quick turn around from drop off to pick up. These folks are now our go to mechanic for our family vehicle repair needs. Thank you and God bless you!