My name is Susan Newton. I have been going to hamms for many years. The service is awesome…read more everyone there is vary respectful and kind. Garret and everyone there are honest. I will continue to go there before I go anywhere else. Many thanks to yall.

Fair quote on 4 iMove PT Plus tires. Busy place on Sunday…read moremornings but the guys were working as fast as possible AND were still polite and helpful ! Was told the tires were made in U.S. - internet says NO.

Every single time I go to Ross Auto shop I receive the best customer care and reasonable pricing…read more This last time I went in for service, I had a leak in my tire. I was fully prepared to purchase a new tire and at another location, they may have given advice on a replacement. They added a patch and $30 later, I'm on the road. They take care of their customers every single time - especially women!

I've exclusively used Ross Auto & Tire since I moved to Dallas over 10 years ago, and they've…read moreworked on two different vehicles of mine (350Z & BMW X3) as well as my wife's car. They have taken care of everything from regular maintenance items like brakes, oil changes, state inspections, and tire work, to more indepth issues that needed full diagnostics and repairs. After dozens of transactions, I've had nothing but amazing experiences. Easily the best value in town, and customer service so good that I've come back all these years.

Billy was great! Very friendly, polite, & informative. And…read moresolution oriented. Really appreciated his willingness to help same day on short notice & near end of the day. Thank you!

I stopped by Discount Tire around 7:50 AM without an appointment and had a great experience. I…read moreneeded two new tires, and Richard got me taken care of quickly and had me back on the road in about an hour and a half. He worked with me to find the right tires that fit both my needs and budget. During the inspection, he also spotted a nail in one of my rear tires and had it repaired at no cost, which I really appreciated. The technician who handled the install and repair did an excellent job as well. Overall, smooth, honest, and efficient service. I'll definitely be back for future tire needs.

Had a flat and had to get my tire replaced, which went fine itself, but I was never notified the…read morecar was ready, not via phone call, text message or email (which I verified on drop off) And it had been ready for hours before I finally showed up. They got black marks all over my center console, white goo on the bottom of my steering wheel and managed to change every single little possible setting under the sun for my Air Conditioning instead of pressing the big giant "Max AC" button. I use discount tire a lot, and have visited plenty of them across the country, this was the first time I had an experience that genuinely upset me.

Discount Tire 3800 W Spring Creek Pkwy, Plano, TX 75023 In the past I have purchased tires from…read morethis location. About a month and a half ago I spent $1,000.00 on tires and tire sensors. The black guy that helped me was great. Today I went today to ask a few questions and get a price on a service. I stood there waiting on help. The manager Keith helped the guy before me. Two younger guys were behind the counter were helping other people. Moron number 1 got a womans keys from her and put them in a plastic sleeve. He handed them to a rough looking tech from the shop and the tech just threw them on a desk, without any care or professionalism. So I'm standing there the two morons behind the counter are just standing there not doing anything. Then a pretty young girl walks in to pick up her car, and they are fighting to help her, and I'm just standing there. I turn to leave and they never say a word to me. I go outside and ask the Moron manager Keith if he is in fact the manager and why I was never helped? He got really defensive and and said, "I will help you, but he was already helping another guy. I told him that this was not the service I expected, and that Firestone was just down the road. He told me that I should go there. I should have known, because the parking lot was almost empty. The Discount Tire at the other end of Spring Creek is much better, and has service people that actual help you.

Discount Tire (TXD 28) 6616 E Northwest Hwy, Dallas, TX…read more75231 08/31/2026 I called ahead and was told I'd receive service as long as I arrived before 7 PM. I got there 30 minutes before closing and every worker was friendly, polite, and had a great attitude. Adan V. was my sales rep. We inspected the vehicle together and he was thorough in asking questions and addressing my concerns. He made tire recommendations but was respectful of my final decision and genuinely mindful of my budget. Despite 100-degree heat, the team completed everything in minutes -- impressive. The entire experience was outstanding. The GM and staff deserve real recognition. I'll definitely be back and will refer this location to family and friends. Thank you all!

I came here for a free air-up in July 2026. Calvin was super helpful and thorough. Despite it being…read moreextremely hot, he had a great attitude and explained my tire condition well.

Came here with my sister to have them check out why the air conditioner stopped working on her…read moreAccord. They let us bring it in right away and quoted $20 in cash to do a diagnostic to determine the issue. We left to grab cash and returned in fifteen minutes for them to tell us the air conditioner would be over $400+ to fix. That's pricey so we opted not to have them fix it. Our experience was okay, but you can get work done for cheaper other places.

Very pleasant and professional service. I was just pleased and surprised how quickly and…read moreefficiently my tire was replaced. Thank You!

I went today because my tire was low on air and one of the guys there told me my tire is ripped…read morefrom the inside if he never would've told me my front tire would've popped and blew he saved me and my car

Fast, friendly, reliable. Got a great deal on tires. We got lucky they're really open 24/7!read more

I cannot express how Alex helped me out with a specific set of tires I wanted. He had them there…read morethe next morning. They fixed the alignment on my truck and my sensor issue. I have been to 8 different alignment shops, and have been to literally 30 shops in the Dallas Area, and 4 out in Ft Worth. I'm very picky with who I spend my money with, and everything was perfect, efficient and professional from the moment I pulled up. Best prices, Best all around service.... I will be bringing all of my trucks here from now on, and I live over an hour away in Mansfield !

We had a blowout on an X7, they had the tire and had us back on the road in 30 minutes. Staff was…read morewonderful!

Very quick identification of the problem, excellent friendliness and communication, and an…read moreeffective solution provided in a timely manner. The entire experience felt professional, smooth, and customer focused

Hi I went in there and bought 1000 worth of tires ( 4 )…read moreinstalled and balanced I was in a hurry to get back to work so ,l had to leave. I went back 2 days later to pick up my old tires and to tell them that the new tires were not properly balanced They were bouncing and shimmying at hwy speeds They basically told me that it was how those tires were, ( not true) and wouldnt even check them Last time ill ever go there . I got the tires balanced at another shop . The ladys in office are great Guys in shop suck

This may be a fine Tire Shop but I would not know. All I know is pulling up to this '24/7' tire…read moreshop at 1:30am was a bit of a let down. Not a soul around.

Found I had a flat tire one morning in my garage. Look these folks up, called to make sure they…read morecould get to us, and headed over. Pulled right in and they started work immediately. Found the screw that cased the problem and fixed it right up for $15. Out in 15 minutes good as new. Very efficient service and very nice folks. Signs also said they worked on brakes.