I had to replace my windshield due to a crack caused by the Blizzard of 2025. The office manager…read morewas professional and kept me updated throughout the entire work order process. Unfortunately, the replacement glass that was ordered arrived damaged, but he immediately contacted me and rescheduled my appointment. The day before my new appointment, he called to let me know that rain was expected and suggested that I bring my car into the shop so the windshield replacement could be completed without delay. I truly appreciated his proactive approach, communication, and the effort he made to keep everything on track. He demonstrated excellent customer service skills. The technician was also friendly, knowledgeable, and informative. He explained that he had recalibrated the advanced safety system after the windshield replacement, which gave me confidence that the work was completed properly. The only area for improvement is the parking lot, which has several potholes. I would recommend contacting the landlord to address repaving the lot. Overall, I had a very positive experience and would highly recommend this shop.

Brought Tesla in to get windshield because of New England weather there was delays on calibration…read moreand needed to be done on a different day. They went above and beyond on making up for an issue that was out of their control when they didn't need to do a thing! Thank you!

Precision, timely, and professional. Country Glass has been my go to for years, and they are…read moreconsistently the best in the business! Paula and Carlos were so good in helping me with a project, and they delivered!

Following the tearing of our shower door vinyl sweep, the quest for a replacement took us to Home…read moreDepot and Lowe's which proved unsuccessful, as no suitable vinyl sweep was to be found. It seemed relatively simple, as our existing sweep wasn't tailored for a shower door. After watching numerous YouTube tutorials, we decided to replace the entire rail. However, our subsequent visits to Home Depot and Lowe's revealed that the rail was typically sold with the custom shower door, not separately. Turning to YouTube once more, we discovered that an online glass company could provide a replacement rail. Yelp led us to the many positive reviews for Country Glass who has a showroom in Hudson. I called and spoke with Becky who listened our issue and invited me meet with one of her technicians. While at the showroom waiting to meet the technician, I noticed a display showcasing replacing glass with broken seals vs. the entire windows, prompting me to inquire about obtaining a quote. The showroom also displayed doors, glass, screen and storm doors. I left my contact information to schedule a day for a quote for new front door and replacement glass. I was introduced to Sean, who listened to the issue with our rail, viewing my photos and discussing how we should install this new rail. Sean cut the new rail slightly larger than necessary, given our lack of precise measurements. Additionally, he suggested using silicone for the end cap, a practical solution. Meanwhile, my husband's attempt to reattach the rail using some sort of waterproof glue proved futile. I unexpectedly ran into Sean at our local grocery store where he generously offered his assistance. Despite the mishap with saving his number, my husband managed to secure the rail using waterproof silicone. Although the shower no longer leaked, the vinyl sweep remained a persistent issue, shifting with each door movement. This required me to adjust the vinyl sweep every few days. On March 26, Tim arrived to provide the quote. Tim shared he was the previous owner who sold the business and is now an employee. He spoke so highly of the employees and how much he enjoyed working with customers. Tim was very personable. I shared my assumption of needing a new front door due to the cold air that could be felt in entry way. Tim explained this was attributed to the architecture of our entryway where the heat rises rather than any fault with the door itself. His honesty was commendable as he could have sold us a door that was not needed. Upon examining the windows with failed seals, Tim showed me where each warranty sticker was located. He explained the warranty claim process and offered to come back to install once we received the replacement windows. I appreciated his genuineness. I did ask him to take a peek at our shower door. He said he would happily look at it. He said he knew was was needed and went to his car to get some tools. He trimmed the excess vinyl, securing it with screws on both ends, and fitted a new end cap. WOW!!! What amazing customer service and I only purchased a rail from them :). I want to thank Becky, Sean and Tim for being amazing and going above and beyond when we didn't make a major purchase. You have a customer for life. I would and will highly recommend Country Glass to all my friends and family.

Superior service! We just moved to Massachusetts and failed inspection because our tinting was too…read moredark and had to be removed and replaced. The team is responsive, accommodates schedules, and provides excellent service. The owner explained the process and provided assurance that the new tinting would definitely be MA legal and pass inspection. They offer a lifetime warranty against bubbling or fading, too. I am so glad we went here and would highly recommend.

Great price..or is it? Hack job to my car. Uneven tint on one window. Was supposed to be darker but…read morehe said I told him not to go too dark Huh? I had a waiver from DMV to have it complete black out and that's what I wanted. Get EVERYTHING in writing with him BEFORE the job

Three Strikes, they are OUT! Strike 1:Trying to obtain an…read moreappointment and they didn't have anyone available for a week to come to my location (Framingham, seriously?). Strike 2: Then the windshield replacement company that comes to your home/office to replace windshields does not plan in case of too much sun or possible rain (they don't bring a portable tent to any job and require you have a garage or cover). Strike 3: Rearrange my schedule for their expected time of arrival to replace windshield (8AM-12) and they show up late at 1:14PM. OH, Strike 4: Not raining or too sunny but won't replace the glass because it might rain in the afternoon, hours after the appointment (they would have been done and gone without incident). Absolute garbage of a company...

I requested a glass shattered replacement for my 2025 toyota lease, first time they came and…read moreinstalled an aftermarket glass and left a lot of shatteredglas insidethe door make noises, door trim was damage trying to get it out, with on a lease you can't have it otherwise you'll pay for it when returning, so called and for 2 time and the same happened, aftermarket glass, 3 time they came out and aftermarket glass but on the same day the technician went back for the OEM and installed. But... the shattered glass was not removed, the door trim was replaced but the door trim panel was damaged and Not correctly installed, got tired of having to call and deal with probably the same situations so I done it myself. Check the pictures and will not use this company again!! Just regrets.

Approximately at 11am on Columbus Day 2018 while driving south on Hollis St in Framingham as we…read morecame to Winthrop St, a commercial van decided skip the stop sign and proceeded to take a left on Hollis. This isn't a story of how our windshield broke and called JN Phillips to save the day.... it's about the driver of the van when my other half motioned with a what the heck are you doing and the driver of the van motioned with a middle finger and proceeded to tear across the intersection and almost out of our sight. I did however get a glance of the van advertising of JN Phillips Auto Glass. We called the local JN Phillips Auto Glass immediately to report a road raging, bird flipping, and glass fixing masshole who almost ran us off the road, and was transferred to the managers voicemail. No immediate response... means we had to publicly shame this company. Yelped, Google Guided, Facebook Ad Hijacked... check check and check. Should have called us back quickly and apologized... maybe next time you will.

This was an absolute no-brainer…read more I was a little bit scared by their low reviews, but when I called them they were super nice, gave me a convenient time,m and no hassles. When I drop the car off they said I was going to have it back within an hour and a half, and it was done in one hour. Could not ask for anything more.

Jerry (the owner/mechsnic) was very friendly, personable, and knowledgable…read more He was able to replace the pan underneath my car while I waited. He informed me that the Dealership did not replace hardware (a botched job) which resulted in the pan coming loose while I was driving on the highway. He replaced the hardware and secured the pan to the underbody of the car to make it more secure and his rates were more than resonable. I would highly recommend him.

Decollibus was great in getting my Corolla back on the road after a collision left my front end in…read morerough shape. Max and his grandfather were responsive and even got my car back on the road much sooner than originally anticipated in their busy schedule. Highly recommend for any body work needed.

MG Wrapz did an amazing job on the front window tint for our Bronco. Professional, knowledgeable,…read moreand the finished product came out perfect. Clean work, great attention to detail, and overall a really smooth experience. Will definitely be back and highly recommend them!

Great work affordable and fast matt was super professional. The color options were amazing and the…read morewarranty is great he even replaced a part that got broken