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    JNM Auto Group

    4.6 (5 reviews)
    Closed 9:00 am - 6:00 pm

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    Trade in on left. Purchased car on right. Engine bay open.

    I am new to buying used cars, and I drove all the way from Pennsylvania for 4.5 hours because I heard JNM Auto Group in Warrenton, Virginia was a stellar and highly reputable dealer that sold good used cars. I bought a used 2014 Honda Odyssey EXL with 157k miles for 10k in late November 2025, and traded in an old, but functional 2006 Honda Odyssey EXL. There are some pros and cons: [PROS] -Complementary 4500-mile or 3 month warranty! -Rubber floor mats and trunk mat included! -Side door panel trim install included! -Very clean, well detailed vehicle -Little to no rust on underbody -Fresh oil change -EXCELLENT maintenance history - free CarFax report! -Quick and easy PPI arrangement with Advanced Automotive down the street -Clear the dealer did some good work to prep up the vehicle for sale -Dealer accepts purchase from credit card / own financing -Very quick and easy purchase - no haggling and no time wasted! -Relatively low $500 Doc fee! (I still had to pay separate additional titling fees in Pennsylvania as well, but the VA part is below the median Doc fee of $900.) -Very responsive dealer via phone, text and email! [CONS] -only one key included -cracked/broken driver side mirror housing -missing underbody splash guard and fender liner -rear axle and rear brakes due immediately, barely passed PA inspection -missing trim rear interior piece -deteriorated disintegrating window rubber trims -cup holder rubber disintegrating -cosmetic dents on back -right-side door closes, but is not detected to close? -faded steering wheel handle -high mileage for the price - better deals elsewhere if I had just waited 2 more months to buy -had to spend around $1500 in immediate after purchase parts, repairs and maintenance [BIG CON] -Trade-in low-balled: I was told my trade-in 2006 car would be sent straight to the junkyard, and that the dealer would be doing me a service to get rid of it. With that in mind, I agreed to a trade-in value of $200. About 2 months later, I saw my trade-in car listed for $4000 on the dealer's website. Although I do see that the dealer probably had to do some work on it to get it to saleable condition and I understand that the dealer has got to make money somehow, this feels kind of scummy to be told my trade-in car was a junkyard car to be scrapped for parts and instead being sold for 20 times more than what I got for it. -Trade-in mislabeled: I did not get paperwork subtracting trade-in value from sale price, meaning I had to pay more sales tax in Pennsylvania. It wasn't much since the trade price was so low, but this kind of left a sore note in my mind. [CONCLUSION] I knew going in that I was getting a used car and that of course I should not expect a perfect condition on an 11 year old vehicle, but barely passing PA inspection with various immediate repairs/maintenance items needed and being severely low-balled on my trade-in felt really bad. I guess that's just the nature of the used car industry, but all this tells me that JNM Auto Group is an average dealer rather than an exceptional one as the Google/CarFax Reviews suggest. All in all, a fair price for a fair vehicle from a fair dealer. Not exceptional, not horrible, but a fair dealer.

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    Really good used car dealership, bought a 2014 ford f-150 in pretty decent condition and good miles…read morefor its year, some rust but nothing I cant take care of. They were really helpful and worked with me to get the truck, bought my trade it for a great price and an overall smooth transaction. as long as you are overall a good person these people can work with you to get your next truck!

    Lindsay Buick GMC

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    What a pleasure doing business with Thus dealership, especially the assistance from Lina in Sales…read moreand Matt in finance. Bought a high end used vehicle from these folks and most of the process was online. When I got there from near College Park Md, vehicle was ready to be test driven, then cleaned up and delivered to me, out the door in about 2 hours. Matt from finance explained all the pertinent information I needed and the whole experience was that I was dealing with friends/family. General Mgr Ruck Foard even came by to chat with me a bit and make sure I was satisfied. Perfect way to buy a vehicle. I HIGHLY recommend them. Please give them your business if you can. You won't regret it

    A couple of years ago, we bought a used car from Lindsey. All went well, and we bought the extended…read morewarranty service offered by the dealership. We paid for the service in full. A year later, the car was involved in an accident, and was totaled. So we applied to have the warranty service money returned to us, as the car does not exist anymore. We visited them in person on two occasions, where we got the run-around and no money returned. We attempted to contact them a third time, and they say now that they have no record of the transaction. These attempts have all occurred over a period of about a year and a half now. We believe now that they never had any intention of returning our money. We will never again buy a vehicle, or anything else, from this shameful establishment ever again.

    Platinum Motorcars - YOU CAN CALL 540 216 3622. OR GO TO: WWW.PLATINUMMOTORCARSVA.COM

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    The 2 stars goes to the two younger gentlemen. If I can give 0 stars I would, when it came down to…read morethe final transaction the older male became extremely aggressive. I flew 700 miles to inspect the vehicle. There were concerns that I brought to their attention. Thank GOD for the rain. A water leak from the pillars of the windshield not to mention a cut on the side wall of vehicle tire. When I ask for clarity of transportation back to hotel the male that was to finalize the sale became agitated. Stating what was obvious with an attitude about my rental and the vehicle that was soon to be mines. My finances were already in order, so this purchase cut out their invasion of seeking a credit report. However, I mention the concerns that my financier was cautious of. A concern that may believe to be true, when he wanted me to leave the vehicle with no receipts of proof of purchase. Multiple excuses he begin to make about me waiting for a fix thay they were aware of, but wanted to make right. This coming from of the guys who was upfront. However, I cancel the transaction for purchase with my financial team. Making it clear as to why I had decided not to complete the purchase. This person of closure at this Platinum Motorsport was more concern about 8 potentials then my guarantee sale. His tone of aggressiveness elevated, because I ask for what by any law would ask for... proof of purchase. What a waste of my time and honesty because of his rudeness. I should file for reimbursement.

    PLEASE BEWARE. Purchased a vehicle from this dealer in the evening and the engine light went on the…read morefollowing morning. A mechanic diagnostic revealed it had 2 cylinder misfires, catalyst system efficiency below threshold and break actuator malfunction. Still waiting to hear back from Joe after having reached an agreement with him regarding this unpleasant circumstance. He is not answering phone calls or texts.

    JNM Auto Group - usedcardealers - Updated June 2026

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