Joe Cecconi was the first dealership I used to get a car. I was a bit intimidated but the salesperson Kahlil was SUPER helpful in breaking down how everything worked. Even if he had to say something three times, he made sure I understood before stepping further. Of course all the staff want to make sales, but above all he wanted to make sure I was comfortable in the choices I made. In 2015, I got a 2011 Dodge Avenger that I fell in love with that I got at a manageable price. Whenever it needed some work Kahlil made sure it got done. Now, two years later it was time for a new vehicle. At first I didn't want to let the Avenger go, and for that the trade-in value drifted down. I was also in a TOUGH financial circumstance, so I thought it would be impossible to get a decent vehicle. But again, Kahlil accessed my situation thoroughly and made sure he did everything he could to get me a suitable vehicle. It took a lot of back and forth between Buffalo and Niagara Falls to finalize everything but it was totally worth it! We had extremely limited options but I couldn't be happier with the results! Much love to Kahlil for making it happen. read more

I recently had the pleasure of purchasing my 2016 Chrysler 300 Limited AWD with 28K miles from Julian "Pancho" Santiago. He was spectacular and was very upfront and straightforward in the entire process. I recently had issues from another dealership (West Herr Used on transit) and everything he promised I was ale to get and guaranteed with no stress. I got a better and lower APR and a vehicle with all my needs, I could not stop smiling and still cant. He was funny and made me very comfortable in this entire car buying process and I could not be more happier to have went and seen him. He even got my old used vehicle traded in for more than what anyone else would give. If you need a car PLEASE SEE PANCHO !! He will put you at ease and made the process as smooth as possible. Thank you so much. I will be referring everyone to Cecconi's. read more

Highly recommend buying your next vehicle here! I purchased quite possibly the cleanest pre-owned Jeep Commander ever...absolutely mechanically and cosmetically pristine. I did my homework on the same vehicles for sale within a 300 mile radius and the dealership was very competitive on the pricing. My salesman Julian "Pancho" was fair, courteous and went above and beyond to accommodate every aspect of the sale...not your typical "car salesmen." The finance department is excellent and really work to ensure the very best rates. Even better, they include free oil changes for every car they sell. The service department couldn't be any better...very thorough without being pushy or over charging. In addition, Mike the GM is very engaged in making the entire experience nothing else than A+... I will never buy a vehicle anywhere else! read more

I am giving this dealership overall 5's because of Pancho himself. He is truthful, friendly, personable and honest. I will never buy a vehicle from anyone or anyplace else. If you are looking for a new vehicle call and ask for Pancho!!! There was NO HIGH PRESURE to buy a car and any question I had he gladly answered. He was willing to come to my home and personally install the registration and license plates on my NEW (Used) car. I never thought looking for a new vehicle would be so educational and enjoyable at the same time. Working with Pancho (Julian) was such a great experience. He made sure to look out for my best interest and incorporated my wants and needs into the vehicle that I wanted. He has a customer for life in me and comes highly recommended. Ralph A. Markwardt RAM ENTERPRISES read more

I have been to numerous car dealerships over the course of my adult life, and have never found one better than Joe Cecconi's. In the past I have always brought my cars to their respective dealerships for servicing, however based on the quality and professionalism I've received at Joe's they now serve all my repair needs. Service manager Alex Bevaqua consistently exceeds all my expectations both during the service event and with follow up. Maintenance technician, Jose has been fundamental in helping with a restoration on my older Wrangler.. The quality of work is beyond compare. This is the kind of place that has actually earned my business, and will be the first dealership I visit when looking for a new car based on the aforementioned facts. read more

Bought a 2017 ram 5500 truck. At the time of sale, Poncho and the service department said they would be there when I needed them and do whatever it took to get me on the road esp since it was my primary work truck! had issues on a Sunday afternoon there was a ride at the dealership waiting to take me home when I dropped it off Sunday and a ride ready to pick me up and bring me back to it less than 24 hours later!. It's nice to know there's still dealerships out there that follow through on their promises! read more

We have bought 3 vehicles from Mark Novelli, he is the reason we went to Joe Cecconi. We were very happy to find Chris Satarian in the service department, he was our Service Rep at a dealership in Lockport. Chris delivers outstanding service. He is very competent and knowledgeable. He will go out of his way to make sure you are satisfied with your service experience. Great dealership to do business with, plus they have a large inventory of vehicles to choose from. What else could you ask for? read more

Not sure if they're under new management or what but we bought four cars from Cecconni and went Back expecting to get a fair deal that we already worked out with our salesman. However, when we go there to sign the paper work the sales manager and finance manager said we were nuts expecting to get a deal like that. We were insulted went to DAVID CHEVROLET and got a better deal on a Silverado. Then we find out that Cecconni tried to trash our credit. Beware they can't be trusted. read more

I have been a customer of Joe Cecconi for many years. What keeps me coming back is the service that is provided every time I bring my vehicle in for maintenance. The service staff is very efficient and friendly. In particular Christopher Satarian always goes above and beyond to make sure I leave happy and satisfied. It's reassuring to know that every time I bring my vehicle in Christopher will make sure all the needed maintenance will be done efficiently and in a timely manner. read more

I just bought a 2019 Chrysler 300L and am very pleased with the car. It was exactly what I was searching for. Anthony "Tony" Ricco, was my salesman and he is very knowledgeable with the products, and didn't leave me with any unanswered questions. The sale was quick and didn't have to wait for the vehicle. I would recommend to anyone looking for a car, to talk to Tony. I checked out several other Chrysler dealerships in Western, NY, and received a better deal at Joe Cecconi's. read more

Between my wife and I we have purchased 9 vehicles from here. Poncho in sales will do everything possible to make sure you get the deal your happy with. When it comes to service, Alex and Chris are excellent in meeting your expectations in a timely manner. I have shopped many dealerships as I like to purchase vehicles, I always get lead back to Joe Cecconi for there team to service me right. We look forward to seeing you guys in the near future. And again, and again, and again. read more

Renee Campbell. I highly recommend you deal with her. She's on top of the ball and we'll do her best to help you with anything and take the extra mile. We need more sale associates in Niagara county and Erie county like her. I highly recommend you deal with her over at Joe Cecconi's on military. I was in a tough spot with My old truck and she helped me get into a brand new truck with my credit not looking so great. Total when the extra mile for me. Thank you Renee!!! read more

Went and saw Lane Smith at Joe Cecconi's when I was looking to purchase a new car. It was easy to make an appointment and Lane was already prepared to show me a few options before I even came in! Lane was very knowledgeable and answered all my questions with ease. Although it was very busy there, he was able to multi task between clients and gave me exceptional service. I couldn't be happier with my purchase! Highly recommend! read more

I was recommended to Pancho Santiago by my brother in law. I was impressed with Pancho's professionalism and straight forward no nonsense salesmanship. He made buying my 2019 Classic Warlock a real pleasure so much so that I also purchased a 2019 Challenger from him for my wife! I will recommend Pancho to anyone I know who is looking for a new car! read more

I just got my new Jeep Grand Cherokee L and I couldn't be happier. The service Pavel and Dino provided was outstanding and beyond my expectations. Dino went over my truck throughly and answered all of my questions. I highly recommend this place to anyone looking for a new vehicle and hassle free. I will never go anywhere else! Thanks again! read more

Customer service is best around! My new car had an unexpected recall appear just before I was ready to pick it up. Car was fixed quicker than promised, Paul seemed to really care about getting the car to me soon as possible and that I was happy with my purchase and I was . And will be buying from them again. read more

No pressure sales with Tony Ricco, great staff with Brandon, willing to work with you! We walked out trading in our current vehicle, and driving off with a brand NEW vehicle within a few hours. They made it easy and stress free. I can't speak highly enough. Go check them out, and ask for Tony. read more

I just had a vehicle totaled and I don't have the best of credit and they were able to get me in to a brand new 2018 Dodge Grand Caravan!!! I appreciate everything they did and I would recommend people struggling with credit to go there as they can make it work!!! Timothy Z. read more

I have owned my jeep for 8 years. My children have jeeps too. The service department here is great. Chris is the person you want to see. He is honest and reliable and will take care of any service you may need or problems you may have. Great service department read more