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    Joe Warren & Sons

    2.3 (4 reviews)
    Closed 7:00 am - 4:30 pm

    Services - Joe Warren & Sons

    Appliance installation

    Range installation

    Range repair

    3 More Services

    Appliance repair

    Stove installation

    Stove repair

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    Poirier Sales & Service

    Poirier Sales & Service

    3.1
    (67 reviews)
    $$$

    My husband and I purchased a refrigerator in January and a dryer and dishwasher last week (all of…read moreour appliances were 20 years old and stopped working). Jackie in the Norwood office was so helpful and knowledgeable and spent a lot of time with us explaining the different brands and models. We were impressed with her professionalism and customer service during all of our visits.

    I wanted to share an update to my earlier post: Poirier truly came through for us, and I am…read moreincredibly grateful. On 12/4, I spoke with Joe, the Service Director, and explained our situation. Unfortunately, our refrigerator was out of warranty, even though it was less than three years old. I shared this with Joe, and he immediately stepped in to help. After GE completed a site visit and provided a list of required parts, Joe placed the order right away and let me know the parts would arrive on 12/18. True to his word, on 12/18 Tyler came out and spent a good portion of the day repairing our refrigerator. He was outstanding--he took the time to walk us through everything he did, and provided us with some tips on what to do / not to do with the appliance. We couldn't be happier with how this turned out and are extremely thankful to the Poirier team for stepping up and supporting us when we really needed it. Words can't express how relieved and happy we are to have a fully working refrigerator again. Kudos and sincere thanks to the Poirier team for a job exceptionally well done! Happy holidays to all!

    ABV Appliance

    ABV Appliance

    4.5
    (104 reviews)

    Excellent service provided! Thank you! -- professional, polite, and on time. Will use again.read more

    Okay. The technician fixed the Goodman system and the AC is working. It is definitely not cheap…read more The total cost before discount (10%) is over $1500. I had to find the discount on their website separately because they do not offer to me automatically. I am not happy with the communication and the thermostat replaced. It is a rental property. Unlike other companies I used, I never received a call 30-60 mins before the technician arrived. So I was not sure if he showed up or not. Whenever I called the company, I was talking to the teams handling customer service, not the technician directly. So there is always a middle man between the tech and me to translate information. The diagnosis was on Wednesday. I approved the quote right away after I received it. The repair was the next Thursday 8 days later. The appointment was initially scheduled for the morning between 9-12. I then got a call to say he could not make it on time and would be there around 1pm. I got a tenant message to say he still did not show up at 2:30PM without any call to inform he would be further late. What I am most disappointed is the new thermostat installed during this repair! He replaced my old programmable thermostat with a new FocusPro N100 Non-Programmable Thermostat 1H/1C. When every household is switching to a smart thermostat, he installed an ancient manual controlled thermostat! I would appreciate he could give me some option to select different types of thermostat. I would have no problem to pay for something better or even buy a smart thermostat myself. I called the company to complain about it. All I got was it is fully functional and it is more modern than my old programmable thermostat! I could not be more disappointed about this. Despite they fixed my AC, I do not feel comfortable to use this company again and to recommend it to anyone else if this is not addressed.

    Home Pro Appliance

    Home Pro Appliance

    5.0
    (9 reviews)

    Last week, my two year old LG gas dryer stopped working. LG quoted me a flat rate of $345 to come…read moreto the house. I decided to look for an independent repair person. I contacted Home Pro and got a very quick response from David. Within 30 minutes of his arrival, David had diagnosed the problem as a faulty door switch. Unfortunately, the part had to be ordered but within 48 hours, the part arrived and David was back at my home to complete the repair - with a savings of more than $125 off the LG offer. David is professional and very respectful of my home. The first thing he did when he arrived was to put on "hospital booties" to protect my rugs. That attention to detail plus his ability to diagnose / repair in a timely manner is reason enough to recommend Home Pro. Kathy

    My LG washer didn't drain anymore. Living in Newton, I called Home Pro Appliance on a Sunday, and…read morethe repair person came within an hour and a half exactly when expected. He quickly assessed that the drain pump was not functioning correctly. He gave me a honest quote, and he asked if I wanted to make the repair. After discussing with my wife, we agreed to get the washer repaired. He had the part with him and got to work to replace the part. In addition to making the repair well, he spent time to check that the washer worked after replacing the part and that it did not leak before closing the washer up. He then moved back the washer in place even though I am the one who moved the washer in the first place. He gave me a 1-year warranty on the repair as he used a genuine LG part. He was professional and courteous. I would definitely call Home Pro Appliance again for any appliance problem.

    Joe Warren & Sons - homeappliancerepair - Updated June 2026

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