I've visited this place several times (this was my fourth or fifth visit), and I've always received great customer service from the employees. Their work is consistently good, and it shows that they care about what they do. However, during my most recent visit, I felt uncomfortable witnessing the owner speak in an unpleasant manner to an employee in front of me as a customer. It wasn't nice to see. This is meant more as constructive feedback: how employees are treated also affects the customer experience. With the great work the staff does, a more respectful environment would make this place even better. read more

Picked up two nails in a tire with 12,000 miles on it. I was concerned that due to proximity that the tire was toast. Joe quickly assessed a repair & in les than 20 minutes & $50 had me on my way Courteous employees and rapid competent service. Two thumbs up read more

Not 85$ for a used tire! Spend your money elsewhere. Incredibly high priced, I don't even understand why

It was a Sunday afternoon and I was desperate for a new tire in as I couldn't drive on my spare for much longer. Not many places are open on Sunday so it was busy but they worked quickly! Was in and out in under an hour. They gave me a very fair price as well. I'm so thankful I found these guys!! read more

Mount and balance 2 car tires... $100 Are you kidding?

dude just tried to sell me 2 used tires with plugs for $90 PER TIRE. do not recommend.

I love this place you never have to wait long . Show up , call ahead , whatever . I get my tires changed here and got a plug here too and I've never been here for more than 30 mins . The main employee working on the tires is speedy ! I definitely recommend read more

Joe's Used Tires - Auto Repair Near Me - Norfolk, Virginia

This place is very shady and the owner is rude. As a female they will take advantage of you. I bought two used tires from them and they sold me two terrible tires. I even left the mechanic a nice tip because I thought they were giving good customer service. Shady service with a smile should be their motto. Both of the tires I bought from them went flat the same day. There was a HUGE hole in the tire. After calling back and letting the owner know he just short of told me to go f*ck myself. So I'm out of money & had to pay for a tow. I would 100% wish I could give them a 0/5. DO NOT SPEND YOUR MONEY HERE! read more

Rolled into Richmond for a weekend vacation. It was dark when searching for the hotel. Turned down "Old 14th St" by mistake. Front left sunk in double pot hole and blew out a sidewall. Drove over to hotel on flat, and left car at curb in hands of valet parking. Did get road service to inspect for big time damages (none) and change to spare tire at 3:30am (another miracle). But, where to buy a tire on Sunday morning? Usual chains not open Sundays. I asked two of the valet guys. Both said go to Sam's. Both are customers. Did go to Sam's. Bought 2 tires for front. Good new rubber. $210 total on credit card. Sam's guys knew their stuff. And am recommending to all. Back to DC no problems. read more

The most honest company I've truly ever come across. It was pouring rain, and we got a flat tire across Joe's. We went in thinking we would be charged an arm and a leg, they gave us such a fair price, and took care of us. I will always be grateful for their honesty and recommend this place to everyone! read more

When I called first to get a price for a new tire, the guy was rude. Because my boss sent me there, I thought I'd give them the benefit of the doubt. After waiting 20 minutes to get his attention, he told me it would be $100 for a tire that costs less than $50. When I explained about being on a budget, he suggested that I do things to get more money from my boss. Totally inappropriate, disrespectful, rude, and disgusting. Neeedless to say, I went somewhere else with far better customer service and honestly. Just because you are male, doesn't give you the right to talk to or treat women as if we are simply here for sexual entertainment. Not a good way to run a business. I feel bad for the person who was waiting 30 minutes to get his tire replaced. I will never go here if its the last tire place in the state! The star is only so I can post this. They deserve nothing. read more

I needed a new tire ASAP and the guys that worked there found the right tire and put it on my car in all of 15 minutes.

Joes used tire was a perfect match for my needs. I had a tire I needed replaced asap and hoped to get a great deal on a used tire. I was pleased with the service I received there. Joe was quick, efficient, and courteous. He even followed up with me about a few other auto mechanic related questions. Joe was awesome and Although I hope to have no more car problems I am looking forward to continued service. My new go to tire repair place! read more

Joe's Used Tires - Auto Repair Near Me - Norfolk, Virginia

GREAT GUYS. I had a flat that Kramer Tire was going to charge me $150 for without labor. They didn't even have a record that I had bought tires. They don't do used tires and they would have had to order my tire. I would have been tireless for a couple of days. Joe's fixed the stud I tore off for $25 (not $80) and had the right size used tire in good condition for $33 with labor. I wanted to pay them more. They changed it the second I got there. I was there a total of 15 min including paying. The mechanic even left the lugnuts just a little loose when he put them back on with the impact gun so I could get them off with a wrench. I will have them do all my auto work as long as I am living in the Hampton Roads area. Nicest guys I've met! read more

Joe's Used Tires - Auto Repair Near Me - Norfolk, Virginia

Honestly I want to give zero stars, but you can only pick one as the lowest option. I requested a service and was down the street when I called a few moments to closing. I was instructed to make my way down on a flat tire in order to get help having my lugs removed. When I got here it everyone was gone and the business was closed 10 minutes prior to closings. I would not of had a problem if I just stayed in the place that I was, but I was instructed to make my way here for a small fee. Never ever again, The business was deemed very unreliable in this moment of time. Causing more damage on the tire. I would not have made my way here if I had not confirmed that someone would be able to help me. read more

This place is awesome. I just got a flat tire fixed there, and it could not have been a better experience. The guys who helped me were fast and friendly, and it only cost me $20. I was expecting to need to replace the tire, but they just fixed the hole in the tire I had. If you ever have tire issues, go to this place. read more

Bait and switchers. I called to confirm a $45 tire in stock in my size. I arrived, suddenly the tire is $60. I asked what happened to the tires​ that were $45, they said they didn't know. It had only been a few hours. The $45 tire they confirmed never existed, or it was the same tire and they raised the price after I spent time getting to their shop. Sleezy tactic. read more

I went to Joe's when I got a flat tire today. I received fast service at a great price. I really appreciated the guy who changed my tire (didn't get his name). He was obviously very experienced and was knowledgeable. read more

The guy was honest and fast. Open on a Sunday morning when we needed help. I can not overstate how impressed I am. He knew what he was doing and is a throw back from the good old days. read more

I've gone to Joe's for all of my car maintenance for the past 3 years, ever since his shop was recommended by a friend. Joe and his employees are always incredibly helpful and honest and the service is very reliable. I'm moving and hate to lose this service shop. I recommend Joe to all of my friends. read more

Avoid at all costs!! I brought my car in to get it looked at and Joe (you can tell who he is by his over tanned skin and car grease mohawk) lifted the car, wiggled a few wheels and said he would write up a quote. He estimated the bill to be much more than I was willing to pay. After I told him I wanted to think about it, he said that he was willing to "negotiate a lower price". I knew he was trying to rip me off at this point, so I told him I wanted my key back. He refused unless I paid him a 65 dollar diagnostic fee that was never mentioned!! He never hooked my car up to a machine and spent less than ten minutes looking at it. He was bullying me into giving him 65 dollars that he knows he didn't deserve. Anyone who is looking for an honest, respectable mechanic should stay away unless you are want to throw your money away. read more

Excellent service and customer service. Joe helped me personally. Getting biz cards to pass out. Highly recommend!

Sadly I believe that people are confusing this Joe's on Monticello with the other Joe's Tire these positive reviews are not accurate this is the worst tire shop in Norfolk Virginia here's my story I came in to get some air and the owner told me they where busy and to go across the street. And i was the only car there.. i may have needed a tire. But he didnt even care i even offer $5 for some air.. they are over priced on used tires you almost pay what a new tire would cost.. seems he is not to too fond of African-American unless they're working for him like a slave sorry to pull the race card but I just call it how I see it I don't even want to give them one star read more

Joes used tires and rims on Monticello out in Norfolk was an awesome experience. Joe and his crew of guys took care of me faster than any place I've ever been at. It had a great feel. And they are fair-priced. I called all over town looking for the right tire and no one had it. But Joe had it. read more

Stay away! Took my tire to get plugged. It was not fixed correctly. Returned there to claim the problem but the manager/owner did not honor the very poor quality work performed by his so called mechanic. The manager/owner is clueless about customer service and how to service anything. Therefore, do not put a foot there, unless you want to get ripped-off. read more

DO NOT WASTE YOUR TIME OR MONEY HERE! A woman hit our PARKED VEHICLE in Joe's parking lot and when we filed an insurance claim against her she lied to the insurance company and denied fault. Joe has security cameras on his property and offered to allow our claims investigators to come and obtain the footage to help our case. The day he agreed to meet up with the investigators He conveniently decides to go on vacation!!! We have no way of contacting him to receive this footage. Mind you, this incident happened on August 3rd 2017. Today is the 24th of August and we have yet to solve this claim because Joe has been avoiding us! He also told us that after 30 days the footage will no longer be available and we are just days away from 30 but he's on fucking vacation. We are currently in the process of filing litigations against the owner of the other vehicle and this establishment. We're also reporting him to the BBB. All he had to do was provide us with the security footage and all this could have been avoided. so unless you want to park your vehicle in a cramped parking lot and run the risk of someone hitting yo shit I'd advice you to go elsewhere. read more

I probably called 10-15 places about tires for my car before deciding on Joe's. Like many people these days, I'm on a tight budget and didn't want to spend my entire Christmas bonus on tires. Joe's had used tires for $35 and new ones for my car (2010 Toyota Corolla) for $87. I also needed an oil change... It was only $15! I just knew it was too good to be true. I set aside a few hours on a Sunday to get it done. When I got there, I was surprised to see Joe himself would be working on my car. He said it wouldn't take long and I could just wait if I'd like (I'd planned to drop it off and come back much later). So I waited and he was done in no time, so I suddenly had a couple of free hours on a Sunday to relax and not worry about all the money I have to spend on my car. It was just over $400 after all the work I needed, which was over $200 less than most of the other places I called. If you're looking for personal service for a ridiculously reasonable price, go to Joe's. read more

Went to sale my tires to this place. Told me to come by to look at them. Once I got here didn't even look at them and only offered $7. He was rude and I wouldn't recommend ever giving them the time of day. read more

My husband called about used tires for my car. I took it in alone to have them put on. The man there seemed irritated from the start. After he put the tires on I looked them over. I told him they seemed more worn than I expected. He was rude and immediately aggressive. He would only remove the tires and put mine back on if I paid him $80. When I told him I didn't think these were the condition of tires he spoke to my husband about he went on about how I called in asking about tires as well. Not sure what the point of that was. When I tried to tell him I never called he didn't believe me. I told him I'm a minister and I don't lie about simple things like that. That seemed to set him off even more and he verbally attacked me..accusing me of thinking I'm perfect..calling me a saint...and went on about ministers he knows. I apologized if I offended him but he just kept going. He questioned me about if my husband is a minister as well. When I told him that didn't seem to matter he kept pushing to know if he has a leadership role in the church. We are actually both pastors and my husband is also active duty (25 years.) It was just the 2 of us there and his aggressiveness was over the top. Go somewhere else for your tire needs. read more

Whoever reads this DO NOT purchase a vehicle from this dealer. The owner (with the over tanned skin and mohawk) sold me a vehicle under false pretenses! He said the mileage on the car was 131,000. I drove it home and noticed the odometer was frozen. I was never informed about the broken odometer and he refuses to give me my money back. I am still in the process with this mess. I am never buying a car not have any services done at Joe's ever again! read more