First time customer. Great customer service and excellent product. Was in and out in under 40…read moreminutes with 2 new tires. Very honest people. Thought I also had an issue with a tire sensor, expecting to have one or more replaced. They checked and said, no , I didn't need that. They reset the computer and the indicator light went out. They could just as easily charged me for a sensor and I wouldn't have known. Very refreshing to know honest people still exist.

Great Experience. Came in for a state inspection and brake check. Service was very quick and well…read morepriced. Will definitely come back in the future.

I came here for replacement tires but they didn't have the right brand and it took a long time to…read morefind my fleet account in the system. They were patient and friendly though. The facility is clean and near a lot of shops and restaurants. They substituted another brand and I got what I needed.

Really disappointed with how my wife was treated here. She went in for a simple tire issue and…read moreended up being pressured at every turn. They charged her with a warranty she had already declined, after already trying to upsell her on warranties for all 4 tires and tried to sell her new wipers. All of which was on a nine‑month‑old car with 10k miles. They even rolled a tire with a small screw in it across the shop floor like it was some dramatic reveal--something they didn't do for anyone else. Meanwhile when a gentlemen sitting next to her had to have a tire plugged due to a similar issue and they didn't roll his tire in to show him. After reading other reviews, this seems to be a pattern, especially toward women. People report being told their car couldn't even be serviced unless they bought new tires, only to find out later it was just a nail that could be plugged for under $30. Some were even offered free tires afterward if they'd change their review. This isn't an honest mistake. It's a consistent upsell routine, and it's not a good look for a company this size.

My previous mechanic retired, and I was worried about finding someone who was not only…read moreknowledgeable, but also honest and reasonably priced. I had an estimate for a repair before starting. However, what really stood out for me was the price for the diagnostic service, which was very reasonable given that after half a day's testing I was told that I didn't need any work done at this time. It's hard to find a shop that combines solid troubleshooting with fair pricing, but this one delivered on both. I recommend this repair shop.

A Rare Find: Honest Advice and Fair Pricing…read more After living in the Charlotte area for three years, I finally needed to find an auto repair shop I could trust. I was looking for a place that was knowledgeable, honest, and fair with pricing. After reading reviews, I decided to try Matthew's Service & Repair and I'm so glad I did. I spoke with one of the owners, Stephen, who actually tried to help me fix the issue myself over the phone before asking me to bring the car in. That kind of honesty and care is rare. When I did bring the car in, it turned out to be a simple repair, and they charged me a very reasonable amount without trying to upsell or take advantage. Stephen was personable, professional, and made me feel confident I had found the right shop. It's clear they value long-term relationships over quick profit. They've definitely earned my future business, and I highly recommend Matthew's Service & Repair to anyone looking for an honest, dependable auto shop in Charlotte.

I go to Mavis for all my oil changes. They're great! I can book an appointment online. Most of the…read moretime they have appointments available next day. They're always on time when I arrive and most of the time I stay and wait as it's ready in about an hour. They do a great job and never try to sell me services I don't need.

Always in and out in a timely manner. I've been here a few times already. No disappointments. The…read morefirst time they repaired a nail in my tire for me within a few minutes. Prices are in par with every other shop around. Nice store the waiting area is always clean.

Put my new black lug nuts on for free and didn't scratch anything. I didn't ask, they offered…read more Great attitude...

Got a new set of tires and was out quick. Great service team. I came in with a cut in my tire and…read moreleft with a new set

Great prices, communication and products. I was thankful to find them after much research and…read moreconsideration to upgrade the wheels and tire on my bronco. I'll definitely recommend to friends!

I recently had an alignment done and new tires installed, and the results were excellent. The work…read morewas completed professionally, and the improvement in how my car drives is immediately noticeable. Highly recommend for anyone seeking reliable tire service.

Overall it's a pretty okay experience. Prices are not the best or worst, but the time you will be…read morehere is crazy. All the times I'm here is about an 1 hour and 30 minutes. Note this is for only an alignment to be done. I'm always told 30 to 45 minutes but it's always longer. Today was "slow" and yet I'm here making this message when I dropped off my car at 5:10. It's now 6:30 and it's now getting worked on from what I overheard. They do amazing work don't get me wrong but the time it takes is kinda crazy. Make sure your phone is charged if you come here is all I can say. So ready to go home...

They refused to align my car even though I purchased the lifetime alignment. They mentioned that I…read morehad rust on one of the bolts/ bars but after further inspection they refuse to service my car even though I've had it done multiple times. Upon further inspection my regular mechanic laughed and said that they do this often so they don't service your car after a few times. He put my car up and gave me a break down of what they found troubling. Found this to be quite the joke to be honest. Just refund me this lifetime crap if you're going to make up some thing every time and refuse service. They quoted me around $800 to align my car and replace "tie rods" which were absolutely fine Save your money and avoid a major headache with people and business like this. I am not stupid nor appreciate being lied to for a couple dollars. They will not help you, they'll only sell you on things and under deliver.

We were in a bind tonight needing a trailer tire and Steven helped us out after shop hours. His…read morepricing has been consecutive each time we have purchased trailer tires over the past few years. Very friendly and always helpful.

S&S tire service is a great place to go. They treat you very respectfully and they look after you…read moreto let you know when your car is finished. They have always looked and served me and my family and I will always be a customer.

Quick, reasonable pricing and most importantly very skilled when it comes to exhaust system…read morerepairs, I say the best in Charlotte NC

Located on the Plaza between two great neighborhoods; Plaza Midwood and NoDa, the service and…read moreconvenience is fantastic! My 2001, Dodge Durango had been in need of a its 3rd muffler and exhaust pipe. Salted roads from winters in Asheville and Charlotte had left me to literally Frankenstein the exhaust pipe together where it had separated from the muffler. Great DIY job, but definitely not a long term solution. I came across Romo when walking to downtown NoDo and read a handful of reviews. I stopped in to simply get a quote and he was able to immediately help me. Exhaust replacements in my experience often require welding which takes time and with more people holding onto their cars longer, muffler shops can often be backed up. Romo is a great guy when you meet him, seems to enjoy chatting with his customers and did a great job getting my muffler part quickly and welding it up. The Dodge sounds mean and throaty again, love it!

I stopped by on Tuesday, 02-27-24 to get my car inspected. I was greeted right away. Though there…read morewas a few people waiting, there was plenty of space in the waiting area. My car didn't pass the inspection, but I was told what needed to be fixed & that I could return my car & just pay the difference, not the entire $30 again. The exhaust system was one of the things that failed. I was told that exhaust was leaking around the manifold. I took the car to my mechanic. He said there wasn't anything leaking around the manifold. I needed to replace the flex pipe.

3:00 arrival 3:25 truck in bay…read more3:33 out No nonsense, fast service. I was surprised bc the room was loaded with customers.