Got a flat on the way to work and stopped by to see if they could help. Only waited roughly 20…read moreminutes and they patched 2 nail holes in my tire. Everyone was so helpful and they didn't charge me a thing! Will definitely be going back to buy new tires soon!

I got a car from Cars Of Charlotte very easy process. I ran into a wheel bearing issue, after…read moregetting the car car fixed the dealership went 50% on the repairs (crediting my account) which I was VERY grateful. I couldn't make it to the dealership at a certain time so they actually stayed later and fix the minor issue with my sunroof. Motor wise my car runs great no accidents on car fax and they are very helpful. When I couldn' afford the credit card fees they waived them to accommodate me. Have I gotten upset with them YES do people have Disagreements YES! People are still human beings who have outside problems and stresses just like every other human. But all in all they truly accommodate whatever problems I'm having if any and find a way to make it right and that alone speaks volume in my book.

These guys are very good at their job, can work on older BMW's, MB etc. (like old, 1980's -90's…read moreBMW). They can diagnose it, fix it and get it done. The main thing is that they are honest.

Heard good things about these guys through the BMW club as doing quality work at competitive…read morerates.. CEL lit up while we were visiting family in Charlotte and gave them a call. They were able to schedule me in on short notice, diagnosing it as a warranty covered issue. I was able to delay repair until we returned home. Shop was clean, organized, and offered custom performance upgrades. Highly recommend. The Club was right again.

My nephew had an emergency while at a rest stop in Charlotte at 5:45 Friday. We called and Jade…read morewas most helpful and waited for him to get there and fixed his tire after hours. She went above and beyond and saved the day!

So I've been to this location many times, especially when I was running my business just down the…read morestreet and had a fleet of vans. Great service. My last two experiences were anything but good, both with the same greeter Ceanna. First time, they literally forgot to service my vehicle. 3 hours later, after I asked what was up, they refunded me half and apologized. OK, I gave them a pass. This time, I bring in a performance tire with at least half the tread still on it and a small nail dead center to be patched. I left the tire and was told it would be ready in 1.5 hours. 1.5 hours later, I get a call that there is not enough tread left for them to repair. Turns out, they claim because the is slight (and I mean slight) wear on the inner shoulder (BMW camber set up), they won't repair. Tall blonde "Manager" with a smug attitude says it won't meet DOT standards. OK, Tire Engineers in Lake Wylie took one look and said, "no problem", we'll have it ready in 30 minutes. Great job Blondie, you just lost a customer that owns 6 cars and a truck. Lots of tires and business you'll never see. But hey, have fun with those guys from the DOT. Thank You Tire Engineers for demonstrating common sense.

Great, honest people…read more I've had my axle replaced, engine repaired, oil changed, etc. They don't overcharge, they're fast, effective, and very personable.

I called Almar and spoke to Frank about installing a remanufactured engine in my 1995 Ford Mustang…read moreGT V8. After I had it towed to Almar, Frank called me back & asked if I had seen the car, which was strange since I bought it new as a retirement gift for myself in 1995 just before retiring from the Marine Corps. Frank said that the car had a broken mirror and a bad tire, etc. Basically, he refused to install an engine. I asked Almar to install an engine, not tires or mirrors. I guess my car didn't meet Frank's standard. Another dealer will install the engine for $900.00 cheaper. Thanks, Almar.

First time customer. Great customer service and excellent product. Was in and out in under 40…read moreminutes with 2 new tires. Very honest people. Thought I also had an issue with a tire sensor, expecting to have one or more replaced. They checked and said, no , I didn't need that. They reset the computer and the indicator light went out. They could just as easily charged me for a sensor and I wouldn't have known. Very refreshing to know honest people still exist.

After leaving the facility the first problem was a cracked windshield. the next day the car became…read moreundriveable. apparently one of the brake shoes came loose had car towed to blacks. They repaired but refused to pay for the tow. In addition I requested that they repair slow leak on driver side rear. Still leaking.

Came in with a flat tire and they couldn't help me. I don't understand how and why they can't…read moreprioritize work orders. A flat tire takes what 15-20 minutes? Removing a transmission or engine works is lengthier. Fix the tire and then go back to the more complicated job. It's not difficult. One of the mechanics was unprofessional and refused to answer the front desk guy as to how long it might take for him to complete the current job. I wouldn't recommend this place at all.

This is crazy....but this is a review for not getting any service done…read more My Camry is getting up in age and the instant oil place recommended a transmission fluid change. After calling and speaking with Joe, he spent over 5 mins with me on the phone explaining the pro's and con's and recommended I not come in for a trans service. His expertise and willingness to spend time on the phone with me just reaffirmed the 5 star rating on Yelp and future service on our cars to be performed at H&H!

I blew out a tire today, not exactly how anyone wants to start a weekend. Robert and the team…read moreturned what could have been a major headache into a genuinely smooth experience. Even though I showed up 30 minutes before closing, they were nothing but welcoming and made sure I was fully taken care of. Truly exceptional customer service and I can't recommend them enough!

I really don't like having to spend money on my "local" car. I have the Sprinter van and that goes…read moreto the dealer because it's still under warranty. My mini-wagon is not and so it goes to other mechanics as needed. The tires are starting to look a little worn so I brought the car back to Discount Tire as I had purchased the current set from them. A fantastic service advisor helped me feel completely comfortable with the spend today, recommending three tiers of tires, showing me the choices and generally being fabulous. I spent the two hours watching the service bay over the top of my laptop where I sent some emails, wonte some Yelp reviews and generally chilled out. The waiting area is comfortable and the wifi worked well. My car took as long as it took, but the tech didn't dawdle and did everything right. I'm pleased with the service and will definitely bring my car back here for tire work. [Review 2527 of 2024 - 3980 in North Carolina - 23539 overall]

This place saved the day for us on a snowy Sunday one winter. We were driving through Charlotte on…read moreour way home, another three hours away, when we had a flat tire during a snowstorm. We put on the spare and inches our way to this location, one of the few open that day in the city. They helped us immediately, repaired a little hole in the tire, and sent us on our way quickly without a charge. They were gracious and quick and helpful and now we are fans!

This is a really good location and the guys are super helpful. They were able to get my Tesla tires…read morewhich are a little harder to get just walking in but they had them same day . This will be my home store from now on . Thanks for getting me back on the road gang !!

It is with a heavy heart that I must submit this review. However, I have spoken with SGI Transport…read moreon several occasions and no course of action has taken place and I have been treated very unfairly with the accident that their business caused. On July 26th, 2025 SGI Transport INC provided a mobile service to change and replace a flat tire on one of my work vehicles. (The end of July until mid-August is our slowest time of the season and the truck was not utilized.) However, August 21st, 2025 when we were back to using the truck the tire and rim COMPLETELY broke off of the truck. My driver was not hurt physically or any other driver thankfully. However, my driver was emotionally scared and quit as a result. After having the truck towed to the Auto Repair Shop, the diagnostic reported that the tire was not properly reinstalled and secured. (This is a heavy 6,000 lb truck). As a result, when my driver was driving the tire was loose and the vibration from the truck and road SNAPPED each stud one by one until the rim and tire flew off into the woods off the side of the road, never recovered. I kindly called Eric at SGI Transport and explained the situation. He recalled it very well of the tire change and mentioned that he informed my driver that a lug nut was missing (however, the next day Kevin mentioned that Eric misspoke and it was actually a stud missing). Regardless of what vital piece was missing, I as the owner and payee was never notified. The receipt that was provided only had the tire size and location in the notes but never informed us of the safety hazard of a missing "lug nut" or "stud". This accident could have resulted in a fatality and I was extremely disappointed when I called SGI Transport and spoke with Eric. He was very defensive and stated that it was my fault for "not paying attention to my business." I was shocked that he would speak to a customer in that manner. He then proceeded to use excessive profanity and then hung the phone up on me. I called back and was presented with the same treatment and then hung up on again. The following day I called back and I believe that I spoke with Kevin. He was calmer and more collect and we actually had a discussion about the situation. He then asked for me to email him the pictures and repairs but they guy or SGI Transport never responded to show the slightest of concern for my driver or situation that they caused. I am all for supporting other small business owner's and I was very patient with waiting for them to do the right thing, but I refuse to be bullied and ignored and punished for negligence during their installation. Knowing that a "lug nut" or "stud" was missing from the tire and it being a safety hazard and SGI still proceeding with the job was unprofessional and extremely irresponsible from a fiduciary stance. It turns out that the company also has a BBB (Better Business Bureau) complaint against them from January 2025.

I had a blowout on I-77N and they came out (took a minute so I went to a safe place) they texted me…read morewhen 20 minutes out. They did all the tests on the new tire and installed it on the side of 77N. Then bc my hazards had been on for 3 hours the battery died (BTW they jumped me too) but I was safe and he was knowledgeable and fast when he got there) so grateful

Jimmy was great. Honest and fair pricing. I will be taking my car there for any issues in the…read morefuture. It was easy to tell that many of the customers have been going there for years.

So so disappointed. This place was recommended on next door and we were anticipating a positive and…read moreprofessional experience. We made an appt and when my husband showed up he was treated so horribly. My husband has decades of experience as an executive and is a super nice guy. He was treated so rudely and told irregardless of appointment they "might" get to it at the very end of the day. He was sent away after a horrible experience. Very disappointed and surprised since reviews had been positive