I made an appointment for a contrast CT of my kidneys over a month ago. I had the referral from my…read moreurologist office. Today, Steinberg calls and said they have not gotten the pre-authorization from my urologist office for this test. They claim that they do not do insurance pre-authorization for testing that required the doctors office that refers you to them to get it. I talked to my urologist office. They send it in the day. I had my appointment last month and then send it again today. However, a supervisor at Steinberg claims they never received it and they simply canceled my appointment. I have told my urologist I no longer trust Steinberg Diagnostic to do my testing. I prefer to go back to Desert radiology I have always had a good experience with him. I will never ever ever use Steinberg again nor should you.

It has been over 2 weeks since my husband's MRI's were done and they have not yet been read. The…read moredoctor's office is unable to get them. Steinberg said they would send the report to the doctor's office, but they sent reports from 2023 and 2024! He is in pain, falling, and likely needs surgery, but cannot get an appointment without the reports. We have called, e-mailed, gone to the Steinberg location, and still cannot get the results. We are beyond frustrated and cannot get help.

Matt is an excellent sonographer--professional, knowledgeable, and incredibly thorough. He takes…read morethe time to explain everything he sees during the ultrasound and never makes you feel rushed. He made me feel very comfortable throughout the entire experience, and his positive and reassuring personality made it even more special. He is truly worth every penny. You can tell that you are in the hands of someone who knows exactly what he's doing and genuinely cares about making sure you understand what you're seeing. He is patient, comforting, and very thorough. I highly recommend Matt to anyone looking for a sonographer who will take his time with you and make your ultrasound experience a positive and memorable one.

The level of care here surpasses a regular ultrasound imaging place…read moreLike those big corporate ones that take too long to get you your report. The technician was kind and helpful and went above and beyond. Very knowledgeable. I will use this imaging place for all my ultrasound needs from now on.

I did checked in and filled up form on a touch pad. Waited not too long and my name was called. The…read morestaff are nice, very accommodating and helpful too. They've explained to me everything very well .We'll definitely recommend this facility.

This is the worst place to come to in Las Vegas for treatment of any kind. DR sent me a message…read moresaying they had my dad's referral and to click the link to schedule his appointment. The day before I received 3 calls 30 minutes apart asking what is his appointment for because they had no referral. We are still sitting here at 11:10 with an appointment time oh 10:00 ask to arrive at 9:40. Not to mention my dad is recovering from a broken hip. I went to the check-in window at about 1040 because we hadn't been caught yet and I saw other people that came in after has been called. When I went up to the window, the second time he still was not in the system after being checked in at 9:40 I don't know what the hell these people are doing here they're inexperienced. There's too many elderly people in here for them to be so dysfunctional.

As someone with Leiden Factor V and Celiac disease, it took FOREVER to get diagnosed. In the…read moreinterim, I've had a bazillion scans done to figure out what was causing my issues over the years and I've been getting scans done at this Simon Med for years. They're super fast, they're on top of things and I've never had an issue with their machines (other locations have had issues with machines not cooling properly.) Staff is great. One time they called me when I had a stat order for imaging for a potential blood clot a few years ago and told me they could fit me in if I could get there in the next 10 minutes. I had four different scans today with contrast and their staff is great about getting the needle in painlessly and on the first try. Latest visit: April 2026

MRI PATIENTS BEWARE! I recently went to get a MRI done at this SimonMed Imaging center in Las Vegas…read moreand I had a horrible and very dangerous experience. I was told three times by a very young and very arrogant lab tech who did my MRI that I definitely DID NOT need to remove the two metal partial dentures in my mouth for my MRI even though my head would be inside the MRI machine during the MRI. The older and more experienced woman assisting this arrogant kid did not say a word while he insisted to me that I could and should wear my metal dentures in the MRI. Fortunately I did not listen to this idiot lab tech boy doing my MRI and I removed my metal dentures at the last minute before getting in the MRI machine. That decision might have saved my life I found out later. I have no idea how in the world something like this could ever happen, but it did. Fortunately I remembered from a previous MRI that ALL METAL needed to be removed from my mouth and my entire body to avoid DEATH OR SERIOUS BODILY INJURY!! I have since talked to several doctors and personal injury lawyers about this MRI experience and they all agree this was either total and complete incompetence by two SimonMed employees or maybe something much worse like racism!! The problem with wearing metal in a MRI machine is that it can not just screw up the tests and damage the MRI machine, IT CAN ALSO KILL YOU OR CAUSE SERIOUS AND PERMANENT BODILY HARM!!! How did this two SimonMed lab techs not know that?? Why would they try so hard to convince me not to remove my metal dentures!? What the hell is going at SimonMed imaging in Las Vegas? More reviews to follow .... Dr. Charles Beardsley, J.D.

Hardly any wait time. Tech was pleasant and efficient. Very good experience! 5 STARSread more

Poor communication…read more Very disappointing experience. I had an appointment scheduled for 8:00, but the front desk, Charisma said it was supposed to be at 7:30. Even after checking in, more than 20 people were called and left while I continued waiting for 1:47 hours. When I asked about the delay, Charisma said that I was considered late and had been pushed to the back of the line. If there was a scheduling issue, it should have been communicated clearly instead of leaving me waiting without explanation. Very frustrating and unprofessional handling of appointments.

The Mammogram lady was super aggressive. She treated my boobs like they were not apart of my…read morebody. I've had a mammogram before and it was nothing like this. The three stars is for the ultrasound lady. She was amazing compassionate and patient. I know it's business. But treat people like humans. My boobs are part of my body!

Beware of their billing practices. After my visit in…read moreOctober 2025 I overpaid and was owed a refund. Instead of issuing it their billing company MSN Healthcare Solutions actively attempted to collect an additional $262.35 I did not owe -- while simultaneously holding my money. My insurance company had to intervene four separate times over seven months to resolve this. Each time a refund deadline approached Pueblo submitted a new corrected claim deliberately resetting the clock. One claim was denied due to their own filing error. They ultimately reduced my refund through improper billing code unbundling. When I filed a BBB complaint their response repeatedly characterized this as a simple premature billing statement -- a dishonest minimization of a deliberate pattern of delay and predatory collection practices. They never took accountability. Know your rights as a patient. Verify every claim with your insurance company. Do not pay anything without confirming with your insurer first. What they did to me they are likely doing to others who don't know to fight back.

Red Rock Radiology is without a doubt the best imaging center I have gone to since I moved here 4…read moreyears ago from CA. This imaging center is part of Mountain View hospital, an HCA hospital. The staff is wonderful! Very nice and professional, from scheduling, to checking in, to the technician, medical staff and the radiologist that read the imaging, which are very detailed in their readings. After trying other imaging places, I have decided to only go there. They also show compassion in how they treat their patients.

Nice place. Super nice staff. Clean and efficient. Now I'm supposed to get to 85 characters despite…read moresaying all I need to. Stupid review requirement.

Walked in at 3:30pm Friday and the room was full but I was told by the receptionist after I waited…read morein line for 5 mins, that it will only take 20-30 mins to be seen, and I liked that but now it's 4pm and X-rays close at 4pm so we'll see if they can do my X-rays today! I asked her if I should come back early morning but she insisted today was fine! I like that they have tv, clean restrooms, free WiFi, nice staff, air conditioning, comfortable seats, and this nice flyer on the wall! I defiantly feel the same way! Anyways, let's see how it goes! I was gonna go to the Wynn location but this one wasn't far from where I was! Parking was simple!

Had sign on door does not do scans. Waste of time. And my ill mother got sick in the car driving…read morearound. The other one on Nellis had went out of business.

Steinberg's staff are all polite and cheerful . The place is clean . The environment is very…read moreprofessional from the cleaning lady to the front desk receptionist to the intake staff up to the technician who did my liver ultrasound. Kudos to all of you .. Great service deserves to be commended . Thank you !

It takes at least 10days to get results and half the time the portal is down or it kicks you out…read more I called the office and was put over to the person who is supposed to handle the portal. All she kept saying was did you get a message from us that it was ready. My question was,"why did I keep getting the message to enter my doctor's referral". I was trying to get info about a past appointment. What's the deal!

I only needed an x-ray so I was able to just walk in and didn't need an appointment. The worst part…read moreof my visit was checking in. It was very strange. I had to pass an officer of the law with a line of hand cuffed prisoners. Then when I got to the desk it seemed like I had to wait forever. The lady checking me in just kept nodding her head. This took a very long time. Then she hands me some sort of computerized check out form to fill and pay myself. That was strange too. In reasonable time a nurse fetches me for the x-ray. I was in-and-out in a flash. That was painless and easy. They send everything to your doctor and don't tell you a thing.

Beware about calling their billing office at 702-623-7568. It's like talking to a rock since they…read moreare not helpful at all nor even know how to assist properly. They say, in the Philippians, that they billed Humana who paid them when the insurance card used at the date of the visit is United Health Care. I was told then I owe them the full amount of the bill!!!!!!!!!! Does Desert Radiology even have Managers who can straighten serious issues such at this?????