I DO NOT RECOMMEND this business at all - just had a terrible experience!…read more Just wow, never have I ever - worker "John" comes to install a new bottom heating element in my brand new Rheem water heater, doesn't test it or bring his machine and tells me I will have hot water back in about an hour. He leaves. 2.5 hours goes by, ample time passed and I try and take a shower - within 90 secs the water turns lukewarm, another 30 secs the water is cold when the knob is on full hot. I call him up and tell him, he tells me that is odd/not right so he come back 15 mins later and tests my sink for 60 secs and is like 'its boiling' and I say let the shower water run for a few minutes and tell me that - the water is literally turning cold in our hands and I tell him something is not right, go get your tester and he says he will. So I start to draw a bath, he comes back 2 mins later from his van and tells me that all my hot water is gone because it was 'emptied out'. Straight gaslighting me. I ask him ' come feel this bathwater, it's cold' - he refused to and tells me 'it is working how it is suppose to.' I tell him if that was the case I would have hot water 3 hours after you installed the parts and you would not have said it was odd and come over here! He would not test it the water heater or heating element he installed, tells me 'I have another emergency call to go to' mid dialogue, more gaslighting and takes off. I call the dispatch twice and my calls go unanswered, so I use my business land line and she instantly picks up - like wow - I identify myself, the lady working the phone gets instantly snappy with me and tells me 'the owner will call me tomorrow'. I am like 'why can't you talk to me' she responds telling me I was "rude to her worker!" As if , I gave him freshly baked cookies first thing when he came into my home! Ya, how rude of me - what a joke. I simply called him out for not doing his job, told him basically to do his due diligence, he refused to and some how I am fault!? You know what rude is - when you employ someone who is dismissive, invalidates you, and then takes off without the job being done correctly. She goes on to tell me that it is my fault because I showered to quickly and should have waited 3 hours! Very contrasting story to what the installer John told me and conflicting information. She then hangs up on me. No way be treated. UPDATE : 24 hours later I try and take a shower , hot water does not last past 12 minute mark. When in reality should have over 40+ minutes of hot water with a 50 gallon unit. I called 'Pipe Masters' back and then screened my call. More like 'Pipe Gas-lighters'. Cant even stand by there work nor did I hear from any ownership - garbage business in my opinion.

Mike installed a FloLogic shut off valve for our house. He is incredibly efficient, knowledgeable…read moreand professional. Best experience we've ever had with a plumbing service. Knows his stuff. Eileen in the office is equally professional. Thank you.

We have not used this plumber in many years, but we had a pipe that had burst and was pouring water…read moreinto a bedroom. We called on a Friday in the late afternoon and in 2 hours Riley was there and couldn't have been more pleasant or competent. He came up with a temporary fix that allowed us to turn the water back on until we could have ductwork removed to give him access to repair it permanently. He tested the area with air, so he wouldn't risk water leaking. He went through the whole house to make sure there weren't any other leaks and even checked the water meter to make sure water wasn't leaking where it couldn't be seen or heard. He was there for just under an hour. They are very fairly priced, although we weren't in a negotiating position. That's extremely unusual for the Hamptons. I recommend them without reservation!

AWESOME COMPANY, AWESOME PEOPLE !…read more Professional, kind, patient office crew and wonderful group of technical folks that are skilled and knowledgable and patient. Grateful for the care they take in making repairs and spot on in suggesting when and how to replace parts. I just let them do what they do well...

I called Mike from MD Plumbing & Heating in regard to my leaking hot water heater. Mike called me…read moreback promptly and was able to fit me in his schedule to swing by and take a look at it. I found MD Plumbing & Heating online and saw all the positive reviews and decided to roll the dice and go with this Company. I have to honestly say I was not disappointed. Mike was able to fit me in & install a new hot water heater in a couple days at a very reasonable price. Mike was very knowledgeable and professional. I would definitely recommend Mike and his Company.

I spoke to a lot of different plumbers and Mike sounded the most knowledgeable and had the…read morecapabilities to do what would be necessary to fix our issue. We had a very shaky toilet that another plumber "fixed" 5 months prior. Mike got down to the bottom of the problem and gave me updates on what he was finding every step of the way. There were some major issues that needed to be fixed and Mike did not take any shortcuts, he was very transparent from start to finish. Our flange was rotted and Mike removed the broken flange put in a new flange set in concrete. He put in a new toilet and sealed it with silicone. We were charged $145 and hour + the price of supplies. It was worth every cent to know that everything was done properly this time around.

Excellent service by Felipe ! He responded to my initial inquiry very quickly, gave me a flat…read moreestimate, showed up on time and completed the job successfully. They left no mess behind and were very professional. I highly recommend his and the company's service. I will definitely use them again if there are any more plumbing issues in this house. Thank you!

They fixed one leak and i asked to fix a second leak the They lie and say they will show up on…read moreseveral days and never showed up.

Super fast service Pitor was spot on. He came he saw he router his magic the get things flowing…read moreagain.

Bad Plumber, whose name is Edwin, completely botched a bathtub install. The miserable lying…read moresellers, whom I do not wish well, had removed the tub drain so that only the shower could be used. When I took a bath, the reason became obvious: the tub drained into the living room. The large volume of water was too much for the leaking pipes. ARRRRRGGGGHHH. So I replaced the tub with a bigger, deeper tub, and hired Bad Plumber to install it. He claimed that he repaired the leaking pipe. That was a lie. I took a bath, and it leaked again. Bad Plumber said that he would fix it. He did not return. So I called Roto-Rooter, because they guarantee their work. And they're a well-known company. Mike showed up on time. Gave me an estimate. It wasn't too bad. THEN he claimed that he needed a helper to thread a pipe through the ceiling, and no I couldn't do it. The other guy was going to cost an additional $450. UGH. For HOLDING A PIPE. He also insisted on replacing the bath fixtures. More money. Smh. They were brand new. So Mike did fix the leak. Months later, it's still holding up. But...he didn't want to replace the Sheetrock he cut out of the living room ceiling. He was going to just leave me WITH A LARGE HOLE IN MY LIVING ROOM CEILING. I told him that was unacceptable. He told me he's not a "drywall guy." I insisted he replace it, and he did, begrudgingly. He removed three panels from the bathroom wall, and didn't replace them, because "he's not a carpenter." They're still loose, because I can't quite get them back in. He left the old pipes and debris LYING ON MY DECK AND THE GRASS. I guess he's "not a garbage man" either. I should not have to clean up after a "professional," but I did. So....plumbing work: Excellent. No complaints. Mess left behind, extra helper nonsense, and sulking over the ceiling: Poor.

As a young couple my fiancé and I were blessed to have Elite Hydronics install a new natural gas…read moreboiler in our new home before the weather got colder. With their fair prices and work that will guarantee 95% efficiency on our energy bill and an install to last over 10 years I couldn't have been lucky to have Jim from Elite Hydronics.

From the owner: Gas and Oil Boiler Installation! Radiant Heat Floor…read moreInstallation! Snow Melt Driveway and Patio Installs! Bathroom and Kitchen Remodeling! Washer and Dryer Installs with its own Drywells! Service calls and so much more to offer the home owner! Elite Hydronics is certified to install Buderus, Bosch, Navien, Weil McClain, Biasi, natural gas, propane, and oil-fired boilers. We also install Indirect water heaters, outdoor reset controls, radiant heated floors, snow-melt systems, and chimney liner kits. Competitively Priced Please Look At Our Extensive Installation Pictures Over 25 Years Experience These gas condensing boilers are 95% efficient, What Are You Waiting For?

I had two problems that needed to be addressed. I had a fairly new toilet that hadn't been set…read moreproperly and was moving around the floor and leaking. Also, the cold water stopped working in my shower, making the shower unusable. I lost my husband this year and am never sure about what to do when things go wrong in the house, since I never had to address those problems in the past. I called 1-Tom and they made me feel completely confident about my choice. Right from the start, I liked the fact that they answered the phone and I didn't have to keep pushing buttons to get to the right person. I was told that they stood behind all their work and they would make sure I was satisfied with the outcome. Before Alex came to my home, I received a photo of him. He was confident and friendly and I immediately felt I was in good hands. Originally it looked like it was going to be a bad situation with the toilet and that the floor might have to be torn up. Alex showed me what the problem was and I could now see why the toilet couldn't be installed correctly in the first place. Alex called his boss and discussed what needed to be done. He was able to do it without damaging the floor, which was a huge relief. I trusted that 1-Tom did the best job possible for me while avoiding major repairs. I would definitely use their services again and recommend them to my friends.

Would highly recommend this company. I called and was able to get a plumber out to me within a day…read more They did a quote for me on a project to move the washer/dryer and create a new laundry room. In addition they fixed a few issues with our master bath shower head/handle and toilet. The company was really great, they sent me a bio and photo of the person who would be coming (which I appreciated for safety and professionalism), and the man who came was super knowledgeable, friendly and helpful. He also had some great suggestions and input on the project and location in the house, in terms of what's best to save money and simplify all the moving parts--which I really appreciated. Pricing was also good and very reasonable. Would definitely recommend them and also use them again going forward.

Mary insisted that I needed a whole new faucet because they couldn't get the parts. She sent over a…read moremoron who didn't know what he was doing. He installed faucet which leaked again after a few days. They another moron to clear a drain outside. He put a hose in something which wasn't a drain without knowing where it went. Last straw when I spoke to her husband the owner about another leak he told me shower head needed to be replaced which involved knocking down a tile wall. My handyman fixed it in 45 minutes. They lie and then cheat. They put in a faucet which they told me was sigma which was actually a cheap knockoff. Stay away from this company. They are dishonest and incompetent.

Had an emergency leak in my home. Werner sent someone out the next day but would have same day…read more They honestly told me it would be considerably more for Sunday service which was nice. Showed up on time. Fixed what was requested and was very friendly. Needed follow up work done and they were prompt to respond. Would use them again for emergency or even needed work.