Wasn't excited when I placed a pickup order for 3 items and 2 out of the 3 were disappointing to say the least. The Route 66 Burger was the only thing I could actually enjoy, minus the mayo sauce being too much so I took some off. My drink was the wrong flavor and their takeout cup portion is abysmal in comparison to what is typically expected. The Bacon Cheese Fries I ordered, had been refunded by them because of whatever reason and I found out later it's because they gave it as Cheese Fries. It's appreciated that they refunded it already but I could've done without the Cheese Fries since they refunded me. TLDR; I wouldn't recommend coming here for the food, but maybe just some place cool on a hot day to let kiddos run and play in the ROC N Fun arcade section. read more

This is one of our favorite places! My keiki love coming here to play and their food is good too! Sometimes they have holiday specials, and those never disappoint. Top nostalgic and comfort food: chili cheese fries with onions and a shake. Their burgers are always good too. The service is consistently good and it's a fun family friendly setting. The young wahine who help at the prize booth are very nice. read more

Johnny Rockets - Jurassic park game - Diners Near Me - Kapolei, Hawaii

This is not Johnny Rockets from the mainland, unfortunately. The food and service was great and fast. You won't get the milkshakes in the metal cups with the leftovers. The feel is very different since it's connected to the arcade. We didn't use the arcade, so we have no opinions, but it did look fun with lots of game varieties. We will be back to have a good burger for sure read more

Awesome and lively experience. Sam our hostess did a phenomenal job. The drinks were delicious, food hot and fresh, and talk story even better. We thoroughly enjoyed the ambiance and our 1st visit to this location. It's definitely on our short list to try again very soon. What a way to enjoy a satisfying burger, fries, wings, and things!!! read more

Johnny Rockets - Onion wings n fries - Diners Near Me - Kapolei, Hawaii

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Tried the cherry coke float and it was alright. Also ordered the patty melt and it was nothing special. I should have tried something else. I give 2 stars for our waitress who was amazing and gave our kids a free little toy. read more

Johnny Rockets - Patty Melt - Diners Near Me - Kapolei, Hawaii

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I wish I got our servers name, but he was amazing. The kids just wanted to get a quick bite to eat along with some shakes. We went in as a party of 8, we had to wait a little to be seated as there was birthday party just finishing up and they didnt have a table that could fit our family. We didnt mind waiting as the kids were playing games while we waited. our order was taken quiet quickly and our server was very attentive to each of us. 5 stars for their service, but I want to say 3-4 stars for their food. Their chicken strips were super dry (which I dont have a picture of, sorry), the fries were crispy, their nachos were perfect serving size and the shakes, well the kids drank up all, so I guess it was delicious, LOL... FYI: these pictures that are posted are super old, I guess I never finished my review from when these pictures were posted. Sorry.... read more

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My brother is home for the holidays, so we were hanging out one day at Ka Makana Ali'I and decided to get some lunch. He happened to notice that they have a Johnny Rockets on their property and suggested we go there. He had visited their location on the mainland in the past and loved the nostalgic feel of an old time diner. This particular location is quite fun because it's not just a restaurant. It's a Johnny Rockets Rock n Fun because there's also an arcade with games and a redemption center to win prizes. Lots of noise going on in here, so if you're looking for a quiet meal, this is not the place. I ordered the Route 66 burger that was made of Swiss cheese, grilled mushrooms, caramelized onions and mayonnaise. My brother got the Philly Cheese Steak. For our drinks, we had to get into the diner feel so we both got shakes. I got the Strawberry Oreo Crumble shake and he got the Strawberry shake. We also ordered a full order of onion rings and he got an order of chili cheese tater tots. The burgers do not come with fries, so if you want fries, you'll either need to order a side order of fries or order a full order like we did to share. First off, I couldn't believe how long it took for our food to arrive. I think it took about 30 minutes for the onion rings and chili cheese tater tots to arrive and then another 10 minutes or so for the burgers to arrive. It was not busy at all, so we were quite surprised by this. When seeing other customers get their orders later on, they received theirs much faster. There was never anything said about what was taking so long or some kind of update about how much longer it would take to get our food. The strawberry shakes were pretty good as there are actual bits of real strawberries in them. If you've got a sweet tooth, I'd recommend it. Go with the Deluxe Strawberry Oreo shake that costs a little bit more, but is worth the addition of Oreo crumbles in your shake. The onion rings were also good. They currently have regular onion rings that have the crumbles on them or the beer battered onion rings that have a smooth exterior. I'm not sure if they usually have beer battered ones because there's a special Christmas menu that they are on. I personally like crumbly coated onion rings, so I went with the regular. These are worth getting as they are pretty hefty/crunchy and don't just wilt on you within minutes as some places can do. Everything else was just alright. Definitely not worth the cost and the long wait. Service was super friendly. There was only one server, but man was he a bubbling ball of energy and delight! He even gave us a peppermint ball at the end to wish us a good day. Just for his friendliness, I gave another star for this review. Had this place been busy, I honestly don't know how he would have been able to handle it all, though. We took a quick tour of the arcade before we left. These machines don't give out tickets (as I think most arcades don't these days). You just swipe your card and if it's a game that would produce tickets, then it just adds the amount of 'tickets' you won to your card. There's a good variety of video games, 'ticket' producing games and a merry-go-round ride. Quite honestly though...with all the other food options at Ka Makana Ali'i, I wouldn't choose to come here again. If it was just a restaurant, I don't see how they would manage to stay in business. I think the arcade is the draw with a food establishment in it. read more

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Our waitress paid no attention to anything we said with our order NOTHING burger was wrong and pizza was wrong took so long that we had to get it to go!! Food was somewhat good but the service was absolutely horrible I NEVER had to repeat myself so many time and it still came out wrong read more

We love coming here. Sammy was our server tonight and she went above and beyond to make my son's birthday so special. The staff all treated us great and we had an amazing time. read more

Came here to celebrate our niece's birthday and it was a good time. Johnny Rockets is a cross between Chuck E Cheese, Dave & Busters, and an old fashioned diner, so expect a noisy, chaotic atmosphere. The kids were running wild having a great time. We ordered several pizzas, tater tots, and fries. Everything was good, nothing special or above-average. My only complaint was that it took a while to order a drink at the bar, and when I ordered a "crown & Diet Coke" she gave me a crown & root beer. They seem a little short-staffed. Overall, this spot is a great party venue for kids birthday parties. read more

My boyfriend and I are here for lunch. He ordered the hot wings and I got the Philly cheese steak sandwich. It was good. I tried my boyfriend's wings and it was good also. To drink I had a diet Coke and he had the lava flow. This drink was good and you can hardly taste the alcohol. I would definitely like this to drink next time. Service was good although our server forgot to give me a refill before we were about to leave. Overall it was pleasant. Ambiance was nice. It's attached to a game room. I also noticed a bar in the middle of the game room. Pretty cool if you want an alcoholic drink. I would come back to eat here read more

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Terrible food. Terrible service, Milkshake was good. Ambiance is quasi epileptic. Awful experience. Don't come. After we both ate one bite of our burgers, we looked at each other and said, "This is disgusting," and, "I'm not eating THIS." Then we told the waitress. She gave a 15% discount but made us pay for the inedible food. Bad. Bad. Bad. Poor service, I had to go into the kitchen to get our own silverware after calling for help loudly for 5 min after our food was delivered. Burgers served on a plate the size of the burger. Literally, a tiny plate, like a coffee cup saucer. I just cannot express how awful this eexperience was for us both. read more

Johnny Rockets - Arcade - Diners Near Me - Kapolei, Hawaii

Fun for the whole family LOL Games for the kids, drinks for adults, food for every one and great friendly service to top it off.

If you are so desperate for food and this was the last place on earth, I would rather starve. The Kapolei location specifically. The shift supervisor on duty the evening of October 29th needs an education. I spent $60 on hot dogs and onion rings only to get my order so completely screwed up. IMO they are illiterate. One I ordered, only chopped onion, bacon and shredded cheese. That's it. I got relish, ketchup, mustard and a bunch of crap I did not select.. Supervisor said "they all come like that". I needed to remove the items I didnt want through Doordash. Except there is no remove selection only an add selection. How stupid are you that you cant understand a plain hot dog with cheese, bacon and onions. Written in plain English. Buyer beware. read more

Came here with a large group. I had no idea you could drink here! But hey, fun for adults and children! Junk that they don't serve individual pizzas. Only while pizzas and this flat bread that I turned into a pizza. The sauce on it was really disgusting. Tasted like tomato paste. The burger was very delicious though. Nicely cooked and put together! I really enjoyed the burger. Chicken strips and fries were pretty regular. What upset me was the price is ridiculously high! Customer service was good but they did lack employees and needed help with tending to customers and keeping track of people coming in and going. But they did their best with the little help they had and the amount of people that was there. The games were also very expensive! $50 was gone after 4 games! That's crazy to me! Please make the games cheaper since the food is already so expensive! It is loud in here with all the games and children but that's expected. Fun place to go with kids and friends. Just be prepared to spend a huge chunk of change! read more

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Absolutely loved my experience at Johnny Rockets Diner! It's a fantastic spot to enjoy football while the kids have a blast. The food is delicious, especially the signature milkshakes, fries, and burgers. The lively atmosphere with lots of noise and action adds to the fun! Service gets kinda slow on a Sunday afternoon with all the parties, mall patrons and football fanatics. Plan to wait. Tip...get the restroom code before the kids need it! Highly recommend this family-friendly place. read more

Today was the first time I visited this place and I live in Kapolei!! My sister and I took our niece. There were many open tables, probably because it was past "lunchtime." My burger was nicely done, very tasty and juicy! I liked that I had the option of ordering tater tots vs fries. Then, we played games!! Oh boy, talk about addicting!!! I was having so much fun and had to reload my card. I'm scared to tell my hubby about this place, because we may end up spending too much time there. We had just gone to Dave & Busters two days prior. Heck, now we don't have to drive into town! It wasn't very crowded and is not loud. The place is lit up unlike D&B and even though it's a place where "young people" hang out, it was very clean! read more

This place provided a nice venue as we had a outing with our 11 month old grand son. He enjoyed the sights and sounds while the wifey and I took turns eating. She was very happy with her bacon cheddar burger and chocolate/peanut butter shake and I enjoyed my grilled chicken garden salad. Very nice. We will be visiting this place again when he gets older so he can play the games, etc. A nice touch to a nice shopping center. read more

It's been several years since I've eaten here but both times have been excellent! This time, Lance was fantastic! He was so accommodating since we were dining with a fussy 2-year old, and he was super knowledgeable with helping me decide what to eat. The prices are very reasonable. I got the chicken tenders and it was so tasty, hot, and crispy! I wish I had taken a picture but I just devoured it all before I could think about taking a picture. Thank you again to Lance for making our family dinner fun and easy! read more

Came in as a reward for my daughter's school accomplishments. We had to get our own menus, and seat ourselves. We sat at the bar to avoid waitress having to walk, no customer service at all. Ordered a beer (on tap) and got actually served 80% foam and immediately walked away. Had the nachos (cheese and chili were cold) and onion rings (soggy, but warm). Gave it a second chance and ordered a Pacifico bottled beer, straight out of the refrigerator it was warm. Very unacceptable. (Waitress was "Sam"). If I could leave a 0 star review I would gladly. read more

Took junior to play some games and grab a quick lunch while we were there. The price for his food wasn't too bad and it came with a drink, that's not pictured. Considering, the last time we got food here was shortly after they just opened and the food was not the greatest but decided to give it a try again, so he could eat and continue playing games. Surprisingly enough, the burgers and fries tasted good, and he loved it. He loves burgers and fries. But i didn't realize you had to pay extra for cheese on his burger, which I don't have a problem paying for but they didn't tell me, I had to pay extra when they asked if I wanted it like the picture. I gave it 4 stars just because I had to clean the table before we sat down. Like most places, they don't have the staff to keep up with everything going on there. Will be back for more games and a snack in the future. read more

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=== VERDICT/VALUE This location seems to have some sort of kids' arcade with prizes available - we arrived on a quiet afternoon and the lights were off in most of the restaurant. My guess is that this could be a good kid-friendly place once the pandemic lifts and it's worth a return visit. In the meantime, the food and value are good - if you can live with the heart attack from the cholesterol ;) === 2. FOOD Note: things are offer a la carte; you need to pay extra if you want fries, salad, etc. with your burger! The Original Burger: with lettuce, tomato, onions, relish, pickles, mustard, and mayo. I added mushrooms, and it worked out well :) The Hawaiian Teriyaki Burger: similarly decked out, but it includes a slice of pineapple and teriyaki sauce instead of mustard - tasty! Cheese Tots: if you're not putting chili or bacon on them, cheese would be the minimum to include and it tastes as good as it sounds! Strawberry Shake: simply strawberry, simply delightful! === 3. SERVICE & ENVIRONMENT The restaurant was mostly closed (with the upcoming pandemic? There was no cleaning occurring) - so being one of only two tables occupied, we were served well. Small and large groups fit well in herem as would wheelchairs and strollers. Parking is plentiful in the Ka Mankana Ali'i parking lot. read more

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Pretty good $5 Margaritas and tasty, filling hotdogs w onion rings. Went on a Saturday and it was quick to get a table. It's pretty loud with arcade noises if that's an issue for you. On another hand, it's perfect if someone in your group wants to play arcade games or shop the mall or for a party. Bathroom is by receipt code only and our's had the wrong code number so check before going. read more

Johnny Rockets - a margarita with a lime slice on the rim - Diners Near Me - Kapolei, Hawaii

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Been here a handful of times just to order their milkshakes to-go (delicious btw), but today we decided to change it up and get food as well. Ordered the Route 66 burger (Swiss, mushroom, and caramelized onions), small chili cheese fries, small bacon cheese fries, and their smokehouse burger (bacon, onion rings, cheddar, and their bbq ranch sauce). Didn't get any pics of the Smokehouse bc my bf devoured it. My Route 66 burger pretty good. I give it a 8/10. Fries were equally good. Maybe a 7 or 7.5/10. Not skimpy on the toppings at all. Bread on both burgers was super soft. I honestly enjoyed our meal. And the milk shakes were the icing in the cake. My fave is the Hershey's strawberry shake. Also, the guys that run the to-go area, and even the bar area, we're super chill. Despite it seeming crazy busy in the restaurant area, they were calm and collected. read more

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Walked in, waitress had her back to us talking with people, didn't check if there were people waiting. We waited for a few minutes but no acknowledgment so we walked out. Probably never coming back read more

We came here on a Thursday to take our little niece to play some games. She had the time of her life. We got here at about 12 pm. It wasn't busy at all. They ask for your vaccination cards. We waited a while for someone to finally attend to us. It was hard to believe with it being slow when we arrived. Once we were welcomed, we were sat at a table and we decided to get some lunch. The bacon cheddar tots were ok. They were delicious but the bacon tasted like fake bacon and I wish they were fresh. They crispy chicken sandwich was very good. It wasn't greasy at all. Also the chicken tenders were great. Our niece loved the fries too much to even eat the chicken tenders. My boyfriend paid the bill but asked if we could keep the table for our drinks since we couldn't have them around the games. Once we were done, we gathered our drinks but realized we didn't redeem her tickets so we said "we will be right back but we're gonna leave these here" the busser said "ok" but when we came back our drinks were gonna and we assumed he threw them away. That sucked. Aside from that it's a great place to take the kids to go and have fun. We got our cards from the dispenser and played games for a good hour. We'd do it again for our niece! read more

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Long seated wait, artificial tasting food, and burgers were okay as well as the servers... The ambiance was giving...HECTIC... read more

Johnny Rockets - Bacon and cheese fries, Bacon and cheese tots, and the Original burger. - Diners Near Me - Kapolei, Hawaii

After a rocky start it ended well. Went to a birthday party there and the reserve seating was squishy. They put three chairs which the table seats two on each side. Since it the place was pretty empty at 10:30 am we confiscated another table to spread out. The service was good. The food and drinks we ordered came minus our shakes. Waved down our server and reminded him about our shakes. It didn't take that long before we got them. The portion of fries was pretty big. Same for the cheesy tator tots. Only disappointment was the grilled cheese sandwich. Can't put a finger on it. Just wasn't to my liking. read more

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My family drove to Ka Makana Alii Shopping Center from Aulani Resort. Johnny Rockets was not busy on a Wednesday evening. It was our first visit to this place. I met my co-worker Willy and her wife. It was a surprise to see her since I was on vacation. Denny was our server. There were about 3 employees, 1 other server and 2 people in kitchen. Our orders were original burger, route 66 burger, cheesesteak, grilled cheese with fries, and tater tots. For arcade, it is like Fun Factory so my nephew wanted to play but his father didn't let him because we didn't have time. My sister signed up for Johnny Rockets Hawaii so she can get points from total check. read more

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We come here every week and service is always great!! The kids always have a blast and the food is always good.

This Johnny Rockets has the Rock 'n Fun games and activities in the same location. Keep that in mind if you want to come here and eat. Came here to grab a quick bite, since it had been probably at least 15 years since I'd eaten at a Johnny Rockets and my husband wanted to try it out. We sat at the counter and ordered our burgers- The Rocket single, meat and Gardein versions. We also ordered cheese fries to share and got some Cherry Cokes to wash it all down. Food came fairly quickly. The Gardein burger was okay, not my favorite. It was a black bean patty so it had a southwest kind of kick to it. The order of cheese fries was huge. I would advise ordering the cheese sauce on the side as the fries were drowning in it and got so soggy after only a few bites. The service was fine at the beginning, and friendly throughout. My only gripe with service was because of the Little League game, the servers weren't really paying attention to the customers. We were had to wait a while to get our check and be able to pay. read more

Johnny Rockets - Cheese fries - Diners Near Me - Kapolei, Hawaii

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I'm a fan of Johnny rocket's typically and this was my first time coming to this location. It has an arcade attached together, so it's an overall family-friendly place. Games for kids, drinks for adults, and food for everyone. We ordered burgers, fries, and shakes. No complaints there. I got my usual: the Route 66 (sub mayo for the special sauce). These burgers were great and just the right size. We were thinking of getting some of the happy hour specials (appetizers), since we saw the special after scanning the QR code at our table. However, when we asked about it, they said the happy hour doesn't work for food on Saturdays, just the drinks. But the website says the specials run Thursday through Monday. So not sure what's happening there, but they did not honor it. In terms of the environment, it's okay. It seems like they may have taken out some of the seats and spaced out the tables from each other. The only table left for us was closest to the bar. While we were a good distance away from the next table, we were not too far away from the bar. They took away the stools from the bar on the side that our table was (probably to keep people further apart), but people were still hanging out on that side of the bar, so they were standing pretty close to us. We got a a bit uncomfortable at one point and wanted to move. Eventually the bar people moved away, but it's definitely not the safest. Overall, the food here is good. But I would much rather prefer going to one of the other locations without the kid games and the bar. read more

Fun place for the kids. We took our son here for his birthday. He patiently waited to play games. First we ordered pizza and a drink. Pizza was alright, didn't have the wow factor but it hit the spot since we were starving. He had fun playing the many games they had. I spotted the owner of EK Fernandez inside. Curious if he owns this place as well. Any who's, we don't have any complaints, it's like an upgrade to Funfactory since you can dine in. Our mutual friend comes here often since they live nearby so that's how we found out about this place. read more

Server was great , he was very attentive, brought our drinks and food in timely manner , my daughter dropped her teething toy and he looked for us and gave it to us and let us know it was on the floor and to wash/sanitize it , didn't get his name unfortunately, food was good and drinks were great !! read more

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Ate here with the young ones today. They decided to go play some games first and after decided to eat. After finish playing they seated us pretty fast and our waitress was really nice and recommending the kids menu to the kids and a few of her favorite burgers she liked for us adults. We ordered a grilled cheese from the kids menu and another grilled cheese regular. We also got onion rings and bacon cheddar tots. We ordered the mini burgers as well. The onion rings and the tots tasted great. The grilled cheese was okay but not bad. Our waitress made a sun with a happy face out of ketchup for the kids to dip their French fries on. They didn't want to ruin the suns face but it had to happen haha. They made it really enjoyable for the kids and even if you're not there to eat it's a good place to bring your kids as well. The food is pretty good, next time we'll try their burgers. read more

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Service here is ok. Server could definitely be more attentive. Pricing is a bit steep for the food you get.

I don't know if this place is very understaffed or they're just scheduled that way, but my family & I came in on a THURSDAY night and it was busy. There's a sign when you walk in that says "wait to be seated" as we did, for maybe 7-10min. No waiter in sight, but I've made eye contact multiple times with the cook as he peaked through the kitchen window as with anyone else who's already been seated just staring at us standing there. Up until my brother went around looking for an employee towards the back of the store!! Birthday parties, multiple parties of 5+, guys sitting at the bar with only 1 server, 1 cook, 1 young dude I guess was the janitor, & two employees ONLY manning the arcade prize booth. Finally got seated & things finally went a bit smoother... we were quickly served with menus & pitchers of ice cold water. Again, we weren't seen for a bit which was fine because the kids wanted to play games first. I wish we got our servers name, he was fair skinned, & I think ginger curls(?) correct me if I'm wrong lol but I would give him 5 stars, only because he did the damn thing and handled things very well despite him running around like a chicken w/o its head lol Even though things seemed overwhelming he had the best attitude & was VERY patient while we ordered food. We didn't feel rushed at all! Food still came out very hot and fresh. Onion rings never disappoint!! Atmosphere is what you'd expect for an arcade, chaos read more

I wouldn't really give this more than 4 stars for the food, which was unremarkable, but this is one of those instances where the exuberance of the server totally made up for the mediocrity of the "Route 66" burger (although the fries were quite good). Our server Khrysta was warm and welcoming, made money-saving suggestions, and created ketchup art on the plate. As if that wasn't enough, I left my credit card in the restaurant and she actually came and hunted me down in the mall to return it. A small thing, I suppose but is saved me a second trip from Hawaii Kai to Kapolei. This is the kind of customer service that would bring me back even if the food was not especially outstanding. read more

Johnny Rockets - Diners Near Me - Kapolei, Hawaii

Service sucks. They'd rather hang our with one another than to do their jobs and serve a patron on a slow day. Two stars because my kids like it there. read more

#114 of 2017 We came here because they close late. My night companions were looking for a little something to eat with a $5 shake. Think Pulp Fiction without the Royale with cheese. The $6.29 Rocket Dog looked interesting. An extra long hot dog, grilled, on an a New England style bun. Choose what condiments suits your fancy. So, it was delicious but nothing that knocked me over. Don't agree with the price point but everything else okay. Chili Bowl $4.99 was not bad. It came with the traditional crackers but I prefer rice with that. It was a nice size for the price. It's not spicy hot. I added hot sauce to it to kick up a notch for me. The ice cream being used is close to soft serve if not. That makes their shakes and floats pricey but they're pushing close to as if it were quality and it simply is not. The $5 shakes are long gone. Inflation has pushed the price higher. The Oreo Cookie Shake, $6.29 deluxe was a soft sweet creamy shake. Nice. Enjoyed it but preferred it to be more thick. At that price I think there's room to do that. So yes, it was good but at that price I might as well get a 5gallons of vanilla ice cream then I can do what I want with it including making my own delicious shake. A regular vanilla shake $5.99 was horrible. It looked like they added the ice cream into the cup of milk and didn't even bother mixing it. Then, topped it with the whip cream. I had to mix it up myself to get as close to a proper shake. Not ordering this again. Rootbeer float $4.79 wasn't that big. It was okay if you can finish it before the ice cream melts. I don't really care for it once it melts and mixes with the rootbeer. Sorry. It was nice to sit there with friends amd discuss the important things in life like the movie we just watched. They do open late and have a bar. The noise level can be higher than average at most places. During the day this can be nice place to hang before or after a movie. Keiki can play around while you sip time away. They do accommodate for almost any party you want to do. Certainly birthdays. The kids can take advantage of the games there for sure. I may come back to try the bar area to see what that is like. read more

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