Been a long time customer at Denny's, and my recent visit is another reason of why I'll keep coming back! Gavin was our waiter, best waiter ever! He was really on top with his customer service. We were seated in less than 5 minutes, put in our order as soon as we sat down, and the food came out in the next 5-10 minutes. Food was so delicious, nice & hot. The restaurant was very welcoming, everyone's super nice in here. I'm gonna keep coming back here, and every time I come back.. I'm gonna ask for Gavin! Thank you Denn read more

We used to come to this restaurant a lot and the service was great. T But, this is the second time we came here thinking that the service would be better. Well...think NOT. One manager/cashier/hostess, one server with a party of 18 and another server with 2 tables with couples. We stood in back of an elderly couple for about 5-7 minutes. He finally told the couple that it'll be about another 5-10 minutes. As soon as we heard that, I told my family of 4 adults that their service has not changed. The couple in front of us heard that and guess what happened. Yup, we all walked out. I predict that this will be the next restaurant in Kapolei to shut down. I truly wish that Ruby Tuesday could've stayed open in Kapolei. I would go to that restaurant any day over Denny's. To management of Denny's, If you don't improve drastically, your numbers will show that this restaurant in not profitable and you and your staff will be looking for jobs at another restaurant. read more

Good food..... when they can serve it to you...... walked out twice.... 5 people in restaurant.... 30 min wait -1 star read more

Breakfast on a Saturday morning. Wait time for seating less than 10 minutes. Like most restaurants today, it's under staffed and so wait times are a little longer, but not excessively so. Our server (Natasha) was serving lots of tables and cashiering, but her service was still excellent. Dennys was refurbished a year or so ago and the interior is very modern, minimalist, and super clean, complete with a Kapolei neon sign, how cool is that. What makes Dennys special is the ability to build your own breakfast, cuz the bfast menu is extensive. I got the French Toast Slam ($17.99) that comes with three slices of Hawaiian Sweet Bread French Toast, two scrambled eggs, two link sausage and two bacon. It was very good. Wife got the Cinnamon Pancakes ($16.39) with Eggs Over Easy, bacon and seasonal fruit ($1.39). All was ver satisfying. Highly recommend Dennys for their breakfast. read more

Denny's - My French Toast Slam, with Scrambled Eggs, Bacon, and link sausage. - American Near Me - Kapolei, Hawaii

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The service was slow and food quality is not worth the money and wait. It's obviously short staffed and we saw the manager outside sitting while a line was forming. I don't blame them. It's probably the schedule situation. ‍ read more

Even on this yelp page there are Dennys ads for $10 breakfast meals. But, they clearly dont exist in Hawaii. I think the cheapest meal was about $16 and most were $20 or more. Not worth it for bland food read more

It took almost 5 mins to get our name on the list because no host/hostess was available. The restaurant looked half full, so we assumed they were understaffed. We were told it was about a 20 minute wait and were called about 15 mins later. Once seated it took over 10 mins for the waitress to greet us, we could see she was busy. After ordering; coffee served was luke warm and had to wait for refill (which also was tepid at best.) It took almost an hour to get out breakfast, my scrambled eggs & hash browns were cold. Flagged the server down (she was extremely busy) and she reheated my entree. Pancakes were cold & burned. Worst experience I have ever had at a Denny's. Clearly a poorly managed restaurant, not up to Denny's standards. Don't waste your time or money at this restaurant. read more

The food is good and I really appreciate their hours of service. The service is friendly and the ambiance brings that family vibe to mind. Check it out! Especially now as it's Christmas time and their locations are great near shopping areas. read more

Went here yesterday to take advantage of a birthday deal. Initially it started a little off as they had a sign on the door that said they only had scrambled eggs; limited menu. But I saw that there were still a lot of people inside. I asked several people who just ate there what's happening and they mentioned that they only had one cook and that they ran out of fresh eggs, but only had powdered eggs (similar to the eggs that are served at small hotel breakfast buffets), which I didn't mind so we went in anyway. All in all, we still had a great breakfast. Service was great. The staff were very attentive and very upbeat. The food was still good. We both ordered their Everyday Value Slam (mine was birthday free) which included a choice of pancakes or French toast, a choice of meat, & scrambled eggs. Also got a side of crispy hash browns that we shared, plus coffee. Aside from the eggs issue (which were still good with ketchup), the bacon and sausages were good and surprisingly the pancakes (fluffy & moist) and the French toast were great. I would definitely come back here again. read more

Denny's - Awesome Fluffy Pancakes - American Near Me - Kapolei, Hawaii

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My favorite Denny's on the entire earth! As you notice from all the photos uploaded, we go to this particular Denny's for breakfast quite a bit. Service is always nice, my favorite berry vanilla crepe is always on point and so far has been available each time, keeping my fingers crossed xx. Mister likes the steak breakfast, must be good because it's his favorite breakfast dish to order, he has tried other dishes (eggs bene, omelette), but wasn't as pleased as with the steak. If you go on the weekends, and want to beat the early crowd, go early. Plenty of near by parking. read more

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From the time we walked in the staff was super friendly Kalani sat us and zen eye was our server. She rocked. Food came out fast and Annette kept my coffee and water coming. Kapolei staff gets a 10/10 from me and my fam. read more

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Came to Denny's Kapolei for brunch and it was definitely busy due to being short-staffed, so expect a wait. It took about 5 minutes to get on the waitlist, 15 minutes to be seated, and some additional time to order and receive our food. That said, our server Gavin was great! Even while managing multiple tables, he checked on us, refilled drinks, brought napkins, got our takeout container, and was our cashier too Food was good, and it was nice to see other families being understanding and supportive of the staff as well. Overall, a bit of a wait, but good service and a hardworking team. Mahalo! read more

One thing about Dennys you know what to expect. After an appointment decided to fed my hungry husband breakfast. Wait staff was quick to seat us and take our order. We ordered breakfast, it was delivered to us quickly and hot. Staff were friendly and made sure we were taken care of. The interior was the usual Dennys seating. read more

Denny's - American Near Me - Kapolei, Hawaii

When you walk in to Denny's in Kapolei you're first blown away by how beautiful and clean the store is. The remodel has definitely given the store a brighter and friendlier atmosphere everyone will love. All the employees are friendly and you feel at home when you eat out here. Wait time for food may be a little long but it is definitely worth it for the mouthwatering flavors that hit you with every bite. I get the Cali club or a rotation of the breakfast offerings and it never disappoints. Don't even get me started on presentation! I eat with my eyes every time and have the pictures to prove it. Because if you don't have pictures did it even happen? Go for the good vibes, good food, and selfie worthy picture moments. Go eat ya'll! read more

Good was good....service was amazing. The cilieing had mold and it is EXTREMELY cold. Thye seem to be understaffed.

Awesome nachos but Gavin our host was the best of the experience, friendly and so sweet!! It's my cheat day so craving for Denny's nacho! Food so far is always good here better than Zippys and yes, way more reasonable prices!!! Thank you!!! read more

A spot that the food is good. Service is always busy. Ambiance is good. A place for comfort for me

Update on this location... The food, service and Ambiance experience has made some improvements. We patronize this location every 4-6 weeks. Coffee is ok (decaf) , the wait help smiles, knows the menu and offers other items to add.. very impressive and good sales... customers respect others by talking softly, AND ENJOYING their meal. **our nearest Denny's in our area is Waikiki (Kuhio and Kapahulu streets) nope, don't wanna try it. read more

Okay Kapolei Denny's, here's the real scoop - my fam and I popped in to check out your freshly renovated digs (which look great, by the way - super clean and welcoming). We were greeted and seated right away and our potential server Karma was amazing - super sweet and doing her best to hold it down during what was clearly a rough night. So the good: place is shiny clean , we got our water and Karma is a gem . Now for the "wait, what?" part. We got there with no line and thought, yes, perfect timing! But once seated... crickets. No notice of delays, no orders taken, just us and our water. Fifteen minutes later we're still sipping water and wondering if we're invisible. We actually had to call Karma over just to ask if we could order..... and that's when we were told the kitchen was so backed up, they couldn't take orders yet. Meanwhile, two managers - one very noticeable in a bright orange shirt - were literally standing around chatting, while their team struggled and the kitchen fell behind. Leadership 101: when your crew is buried, you roll up your sleeves and jump in. You don't stand around seeing how long you can hold off seating people or delay orders. That's just not it, Denny's! Sadly, we gave up and left before even ordering any food. So we got water... and that's about it. Stars for Karma's attitude and the sparkling remodel. But please, Denny's Kapolei management - be the leaders your hardworking crew needs. We'd love to come back and actually eat next time! Do better for your staff and your customers will stick around. read more

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Hamburger sandwich is the best I ever ate! And I don't like hamburger sandwiches at all.

I don't know if it was just last night but the menu is very very limited. I wish I knew that before we sat down because the food they had listed was not great at all. The only good thing that we did have was Zesty Nachos. So heads up before you go there....limited menu! read more

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It's been a minute since we last came to Dennys so it was very refreshing to see the new changes in the menu and renovations. The restaurant was super busy and service was a bit slow. It's totally understandable because it was Mother's Day and they did their best to take care of all parties with grace. Denny's -- America's Diner for good food at a good cost feeding families every where. read more

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The wait wasn't long. It was really cold given it was in the morning and we didn't have warm clothing haha Anyway, Our server was awesome! Made recommendations, made sure we ordered what and how we wanted, she made us feel comfortable like eating breakfast at home. Food was hot and fresh. It was a great breakfast morning and it satisfied our breakfast hunger hahaha read more

Denny's - -French toast everyday value slam -Kids build your own jr grand slam -T-Bone Steak & Eggs w/pancakes - American Near Me - Kapolei, Hawaii

FOH= F**k outta here! Got my take out order wrong then wanna argue with my wife when she had to drive back from Nanakuli because we had missing items! Booo these guys! read more

Please don't play the claw machine at dennys! It's rigged. Just to get people to believe their claw can actually grab the animal in the machine. Service is slow and I can currently waiting for my order . Full staff and they take forever read more

Love the new renovation of the inside, it gives a more brighter welcome. But that's just my opinion. Thank you to Gavin for being a great server and host. Literally working the front, serving and making sure everyone is okay, plus running food! Food wasn't that bad. My first time trying a cinnamon pancake. read more

From the moment we arrived, the Titus C. made us feel at home. Our server greeted us with a smile, checked on us at the perfect times, and even remembered our special request. The food was delicious, but what really stood out was the amazing service. It's rare to see a team that works so smoothly together -- highly recommend dining here, especially at night!!! read more

3/18 I picked up my order this morning and I did not received my side bacon. I have called multiple times and no-one answered as well my call got disconnected. I got charged for it. read more

The food was decent, but the hiring manager should really hire more staff. There were only 2 servers for breakfast on a holiday morning. My waitress was really friendly and tried her best, but due to the lack of staff we waited 25 mins to place our drink order then it was another 15 to receive our waters. Also it's always freezing cold. Breakfast should provide a warm greeting and comfortable environment with hot coffee flowing. Here I couldn't wait to get breakfast over with. Maybe that's what they want idk. I like the new upgrades interior wise, but let's get some more staff to make it better. read more

I ordered food on Uber Eats and waited over an hour to receive my food. When I finally got my food everything was cold, I ordered scrambled eggs and my eggs were watery, my chocolate pancakes were burnt, my hash browns were burnt, my crapes were hard , it didn't have any vanilla cream filling in it and the strawberries were sour. I've eaten at Denny's many times before and this time the food was the worse. I spent over $50 and I barely ate anything and threw eveything away. read more

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A huge commendation to Manager Jasmine and the Dennys Kapolei team for transforming our family dinner of 50-plus into an extraordinary celebration. My family and I came in and checked in at different times with excellent service. From the warm welcome to the delectable food and attentive service, every detail was meticulously managed. Regardless we all got our meals and we were all highly satisfied Their collective enthusiasm and dedication to excellence make this location stand out - we'll certainly be back. The cooks there are Fast paste Much Appreciation To Jasmine.G and her Team!!!! Especially on Fridays We picked this spot on a Friday evening, We will definitely be back soon!!!! So if your ever need a spot to eat and celebrate, Denny's Kapolei Got you covered! Thank you Jasmine.G read more

Denny's - American Near Me - Kapolei, Hawaii

Jessie was our server and she was amazing! Very friendly, patient, and knew the menu well. Food came out fast and everything was delicious!

I haven't been here in a long long time. This is usually not a place I would've picked because in the past I have had a horrible experience here multiple times. Today's visit I forgot to take some photos. I just wanted to say how awesome the staff was. Our waiters name was Donovan, he was taking care of the whole section and let me say, the service was great! He made his rounds to every table and made sure everyone was good. When I say this man did great, he really did. You can tell he takes pride in his job and I appreciate that. The food came out very quickly as well, thank you to the kitchen staff for getting the food out quickly and it being delicious and still warm! Overall, due to the staff and the cleanliness, we definitely will be coming back more frequently. The price was also great, so much cheaper compared to IHOP and the food is still tasty. We also paid with our phone, which was awesome because no need to wait around waiting to pay. read more

Denny's - Our order! - American Near Me - Kapolei, Hawaii

Terrible customer service and manager is even worse! We signed up for the rewards to get the free dessert and when we went to pay they said we could only use 1 reward not 2 even tho no one told us that and the server watched us order two cheesecakes on one bill with ZERO warning. And it wasn't even busy at all on a Saturday night. I tried to order a milkshake they said NO ICECREAM. Ordered a slam-burger NO CHEESE, it came with cheese. I reminded the server she took the burger back and just took the cheese off which was stuck to the egg so half the egg went with it and came back 2 minutes later, I told them to just remove the burger from the bill the way they removed the cheese from the burger. Everything was cold and we didn't get any silverware so I had to go and grab my own from behind the hostess table. This place sucks and they will get your order wrong and not be happy to fix it. Zero tip, Zero star review, Zero chance I'm ever going back. read more

The host and waitress was nice, place was clean. Waited over an hour for our food. Portions were smaller than normal size they use to serve. My burger had some burnt food from an other order. It was black and hard, in my burger, sauté vegetables were over cooked,, and I had 7 pieces of fries. They use to give 4 pieces of toast with the grand slam, now they give one toast and cut it half. Ordered medium well for the steak, it was medium rare. The list can go on and on. The cook drop 3 dishes in a row and it broke. The worker was cleaning the bathroom then he went in the kitchen with his glove on, the one he was using to clean the bathroom. read more

Denny's Kapolei . . Our waiter was Gavin he was definitely on point with service throughout our dining experience. **He immediately seated our party, got our drinks out quickly and gave us extra time to order** **FOOD . . . All came out correct, HOT, cooked perfectly with taste ! ! Gavin stayed on top of his service throughout our time there ** Props go out to the cooks tonight they were on point and had all the items we wanted available and it tasted great! ! The Ambiance was great we were able to enjoy our meal and company together! We would definitely come again ! ! We haven't had great experiences in the past but I gotta say your late night crew is awesome Thanks again Gavin for such great service ! Happy holidays! read more

Service is always slow, even when they are slow.. At night they only use one side of the restaurant Long wait, people give up waiting and give up there spots.. The food is good read more

Big shout out to Denny's in Kapolei. I went in with my niece per her request to dine in, and we were pleasantly greeted by Gavin, who sat us immediately and served us as well. Kitchen was fast getting our food right out to us. Upon leaving, I asked Gavin if I could have a children's to go cup for my little niece and he said no problem. I'll get us a fresh drink so it's not watered down. Great customer service and thank you Gavin and Kapolei Denny's for making our dining experience quick and yummy! read more

We ordered hamburgers with fries and the fries look like it was cooked in old grease. We asked our waitress and she said they were cooked in old grease and they had to wait until the oil man came to empty their oil. Also the women's bathroom, the toilet was stopped up and the bathroom was very nasty!!! The waitress was polite and professional. She did provide good service. read more

Denny's - American Near Me - Kapolei, Hawaii

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What has happened? This Dennys has just gone down hill. This use to be our go to for comfort food. Both dine-in and take-out. One time incorrect food and Ill give ya a break but 2 times in a row. Really you gotta figure it out. I will not be giving you 3rd chance. read more

Denny's - Hash browns? - American Near Me - Kapolei, Hawaii

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