I called Jolly Rooter on Friday to request a quote for installing a tankless water heater to…read morereplace my traditional tank before painting my garage interior. Rich, the owner of the business answered the call and sent Chris out for the quote. Their price was fair and lower compared to another quote and their knowledge of the work that would be required was extensive and much appreciated. They said they could do the job on Monday so I hired them on the spot. Chris showed up promptly Monday morning and spent the day doing an extremely meticulous job on the install. He took his time to make sure the end result would be pleasing to my very picky aesthetic standards as well as operating perfectly. The entire system was tested and working perfectly before I paid a dime. Look no further than Jolly Rooter for a very competent and reasonable plumbing company with excellent and friendly customer service! I will use them for all of my plumbing needs going forward and highly recommend you give them a call if you're here looking for a plumber. Thank you Chris! A+

They were professional. Showed up on time. Completed the work quickly and efficiently. However,…read morethe cost of their service was very very expensive.

Mansfield Plumbing came out to service (de-scale) our tankless water heater…read more Mike (owner/ operator) was on time, knowledgeable, effective, efficient and very personable. I will use this company the next time service is needed. Also, Mansfield's was right in the ballpark with his competitors prices, just a little bit less. There's a reason the reviews are good

Thank you 3/11/26, on this day I had a terrible Fast leaking valve under the kitchen sink. I called…read moreyou to see if you were available but because you are very good at your job and I've used you before you are very popular and unfortunately heavily scheduled. You were very sweet and recommended 2 other plumbing companies. Company J. could only make it for the next day. Company T. just finished a job and hurried over to my condo. In 35 minutes the owner and his helper took care of the problem. Next time I have plumbing issues I'll be contacting you Mansfield Plumbing first. It's nice to know that there are 2 other good quality plumber Companies for back up. Senior citizens.Ali & Carol

We recently replaced our water heater with a tankless one and it has been fantastic decision! No…read moremore running out of hot water! (With a household of 6 the daily use of the washing machine, bathtubs, and dishwasher had to be carefully timed and even then we sometimes had to use water that wasn't the appropriate temperature; having hot water on demand has been a lifesaver during this season of raising young children). Dirty Plumber was quick to respond to my husband's quote request and the company was transparent with pricing. I really feel we got a good value and quality work. After the work was completed, I later saw the business owner volunteering at AWANAS (apparently he's a regular who volunteers every week with the kids); this gave me further confidence that the owner must be genuine guy who's speal about how he was able to offer the best price really could be trusted. I *WILL* say that had I been the one looking at quotes (rather than my husband) the name "Dirty Plumber" would not have necessarily deterred me but the ugly cartoon mascot painting on their company truck certainly may have! I would imagine oftentimes women are the ones who arrange their schedule to let the employee in to do the work and the "plumber's crack", actively smoking while working, disheveled grumpy looking mascot painted on their van didn't exactly paint a picture of professionalism, reliability, or safety. THANKFULLY, I felt the owner and employee who arrived to do the work were professional in their interactions, overall appearance, time on task, and attention to detail (the tankless water heater is installed evenly on my garage wall and the insulation on it looks neat and tidy). If you are considering switching to a tankless water heater I highly recommend Dirty Plumber. Their price is great, they are thorough, and the quality work is evident.

I used their services several years ago to fix a broken pipe behind our master tub and shower. Joe…read morewas fair, on time, diligent in completing the work and a very nice guy! No one enjoys dealing with plumbing emergencies or issues, but if you're looking for someone fair, honest and true to their word, you need to hire the services of The Dirty Plumber. Excellent overall and they are locally owned as well. Recommended.

Six months ago I shopped around for a plumber to replace our water heater that had been out far…read morelonger than I'd like to admit, but I was finally getting it done. The company sent out a young but very knowledgeable and adept plumber out the next day, who made quick work of removing the old tank, helping me rebuild the platform that was now ruined, and installed a new tank with new piping. I was very impressed with the speed and expertise of the job! While maybe not the cheapest company I received a quote from, it was certainly not as expensive as many of the lower-rated companies, and had the quickest turnaround to my family's hot water back on. Today (six months after the new install), the release valve popped on the water heater and we lost hot water. I shut it down and turned off the water and gas, and immediately called for help. It was 4pm (and I live in Fernley). I had taken a photo, as well, and texted it to them showing exactly what to expect. By 5:15pm, there was a plumber at my door (they made record time all the way from Reno in heavy traffic on I-80!) and they repaired the faulty valve and also repaired an exhaust pipe (from original home construction) that had started bending. All under warranty from the work they had done previously for me. Again, I was very impressed, and I am 100% completely satisfied by having chosen such a reputable plumbing company!

Ira Hansen and Sons Plumbing lied about service rendered!…read more They claimed to have shut off the water & drained our water heater. the problem? the drain broke off the water heater, & the water main was shut off an hour prior to them getting on site. we just requested a quote for replacement. they voided the invoice when called out, but if they lie about the most simple & verifiable things, imagine how much they would lie to screw you out of as much money as possible when you're not able to validate. also fyi I replaced the water heater myself in 3 hours as a complete amateur & it cost $760 instead of the $3,300 quoted. (permits & inspections costs included!)

Mark was in and out with another technician, replacing an exterior water spigot effortlessly that…read morewas leaking everywhere. I bought the replacement spigot parts at Home Depot, and he did the labor. He educated me on a tankless water heater to replace my old 50 gallon water heater while explaining the benefits of going tankless. I also have the option of purchasing a water filtration system too. I'm probably moving forward on both systems in the next few months, and will rely on his services for parts and installation. I've included some before and after photos of the outside water spigot. As you can see from the after photo, the water leakage issue is completely resolved. Not a single drop of water is coming out of the spigot now!

Wow...I can't say enough about how impressed I am by this company and these people. Every part of…read moremy experience was first-class, and I felt very valued as a customer. I spent most of yesterday trying to release a clog in my kitchen sink drain. After failing all DIY remedies, I called at 7 a.m. this morning. I left my details with (I think) an answering service, and I got a call back from Mark in TWO MINUTES to schedule an appointment for 2p-4p same day. I'm pretty sure he's the owner. He and Kai called when on their way, arrived right around 2 p.m., and triaged the situation efficiently and quickly. I got an immediate quote which seemed very fair to me, and they completed the cleaning of ~25' of my drain in 30 minutes. Mark was very friendly and easygoing, and ALSO very knowledgeable and professional. I have my plumber for life. I wish I could give them 6 stars!

My husband and I Moved to the Reno/Sparks area and purchased a 'Custom' home that was Built in 2004…read more! I'm not sure who the Builder was But I Am Appalled By All the Issues We are having with this House ! I contacted "Savage and Son" knowing that Because they have been in Business for 'So Many Years' they Must Know what they are Doing and Boy Was I Right ! Joey came to Our Home, as Scheduled, to Replace Our Water Heater AND Install a Recirculating Pump ! I'm Not Sure Why ALL Homes Don't have this Feature, But as far as I'm concerned it is Essential ! Having to Run your Tap FOREVER To get Hot Water for your Morning Shower or to Wash things in the Kitchen is Upsurd and Wastes SO MUCH Water ! ‍ Joey was A Magician at Installing our new Water Heater, Copper Pipes and All, crawling under our home and Making Sure All Went Well He worked Non-Stop making sure all was working properly, even Cleaning our Kitchen Faucet so that the Hot Water Ran Quickly and Without Restriction ! Joey is a Professional and Knowledgeable with a Kind Personality who is a True Asset to this Company ! Also, One of our Backyard Water Bibs needed to be Moved to a More Convenient Location and Joey, Again, did an Incredible Job ! This company Does Wonderful Work for a Truly Reasonable Price and I HIGHLY Recommend 'Savage and Son' for their Professional Work, Knowledge and Great Employees !

As a plumbing company, these guys are reliable and do a good job, but I am so tired of getting…read morenickel and dimed to death when you go to pay for the work done and they're charging you a 3% to 5% service fee to use your credit card. It's bad enough they started charging travel time to and from your residence. Seems Customer Service has gone out the window and things you used to take for granted as being part of the good customer service and encouraging brand loyalty are now a charge every time you turn around. So frustrating. And I realize the cost of doing business has gone up, however, travel time never used to be a charged and credit card fees were unheard of unless you were paying your balance each month.

Michael's plumbing has come through for me several times over the years at 2 different houses I've…read moreowned in Reno. They've helped me with water heater maintenance, replacement, and some other plumbing projects. I've even had Mike the owner come out and help with estimates, and I have really appreciated him working with me on different options and really explaining the options, pros, cons, and costs. I've always found them straightforward to work with, and they get the job done correctly and in the expected time.

We experienced a nightmare scenario just before Xmas…read more.. We had a water line burst in the wall behind our water heater, leaking into our downstairs closet and crawl space. My first call was to Michael's but they were booked solid that Friday afternoon. 1st Plumbing company (Hoffman Plumbing) that was available on a Friday came out and took 1 look at the pipes in the crawlspace, identifying the pipes as Kitech Pex. (Massive recall, fail rate, and class action lawsuit). They stated they wouldn't work on Kitech due to the liability and just left. 2nd plumbing company (RotoRooter) came out soon after on Friday, also identified the Kitech Pex Piping, explained the fail rate and the shortcomings of the design of Kitech that lead to the recall, originating not only with the fail rate but incompatibility with standardized repair methods requiring a full repipe of the home. They left without making any repairs with the hot water off "until they could quote the repipe". I called Michaels back, and got on their schedule for 1st thing on that Monday morning, informing them of the Kitech and "work" by the previous plumbers. They confirmed they could provide a temp solution to get the hot water back on for the holiday but a repipe would be needed. Andy came out on Monday, with temp fittings and a pipe to replace the impacted line. He explained it was merely a patch until the repipe is completed. Andy identified the water damage from the line to the closet, flooring, and crawl.... Recommending Rainbow International Restoration. (A++ crew that worked on mitigation for insurance.). Kent was out the next day the estimate. Luckily we had a crawlspace and not slab but 2 a two story house. Michael's Plumbing provided a fair quote for the work (unlike Roto who was predatory in their estimate by 250%). Their crew worked over 5 days, opening up the walls for access on 12/30-12/31. Returning the next week to install the new pipes. Unlike other companies which said we'd have to vacate while repairs are completed.... Michael's not only installed the new piping, installed new fixtures (might as well update in the process), but they did in a manner that we had running water and working bathroom so we didn't have to vacate. Their team came out after finishing the installation for a little finishing work while their recommended Dry Wall guy worked magic to close and texture the walls good as new. (Kent recommended Don at The Wall Doctor and it was another home run). It was a Griswold Christmas, with expensive repairs, remodel and construction... But Michael's delivered, working over the holidays and keeping us at home (and not displaced) for Christmas. A couple dings on the floor... but considering the size of the work/remodel... almost expected. 100000000% recommend Michael's Plumbing as they are honest, provide great referrals, and know that their worksite is your home.. not a bottom line.

Communicative, respectful, prompt and a pleasure to work with. They came in and replaced my kitchen…read moresink within 3 hours. Left the area cleaner than they found it. Highly recommend!

We had a few minor plumbing issues that we had been living with for a few years. My neighbor…read morerecommended CRG Plumbing. I left them a message and Garrett call me within a few hours. This was during the Thanksgiving holiday. We set up an appointment but I had to reschedule, then I had to reschedule again, and again. Garrett was extremely understanding and always pleasant. The repair visit was efficient, solved my problems and then some. We inquired about a recirculating system and Garrett discovered we had one but it wasn't working. He went back to the shop, researched the system and fixed it. I now have hot water quickly in the far side of the house. He emailed me a very reasonable bill! Here's the big surprise, he also emailed me all the documentation on the my recirculating system. Talk about going above and beyond!!! If you need a reliable, efficient and affordable Plumber, call CRG!

I have used Gary's Plumbing several times and they are amazing. Unlike many companies, they get you…read morein quickly and when you call the office, you get a person not a machine. They are good at keeping you informed of when they will be at your house. I had them come out for a broken garbage disposal. I thought it was just clogged but they showed me how it was broken and he had the unit on hand so it was repaired quickly. Gary was professional and kind. The work cost was very reasonable and done well. I hope I don't need a plumber any time soon but if I do, I will definitely call Gary's plumbing again.

Gary's Plumbing was recommended to me by my excellent lawn service, Capital Lawn LLC -- reliable…read moreand honest, but that's another story -- and I couldn't have been happier with Gary's work. He arrived within the scheduled window, listened carefully, understood the problem, recommended a solution, and gave me a very reasonable estimate. He then completed the job quickly, thoroughly, and neatly, delivering a quality result for exactly the estimated price. If I have another plumbing issue, I wouldn't want to call anyone else. Definitely five stars!

Five star plumbing really is five stars! No one calls a plumber happy and in a good mood and the…read morewomen who answered the phone was so friendly and so calming! Within minutes I had a same day appointment and reassurance my issue would be resolved! The appointment itself was so easy. The service plumber was friendly and knowledgeable and resolved my issue timely and so inexpensive.

It isn't easy learning all the new things to owning a house. And I don't even really own the house…read more My mom is still the owner, but after dad's passing 2 years ago, I became head of her household. Mom is unable to do many things. So, it's up to me to take care of things. There is no manual for adulting! For the 3rd time in 10 years, the most recent being 2018, the water heater broke. And leaked again into the house. I remember the disaster my parents suffered in 2018 and I wanted to cry thinking it happened again. But, I put on my big girl pants to check Yelp for a plumber. And that's when I found 5 Star Plumbing! David and Barbara are so great! I told them my situation. They were cooperative, friendly, informative, and the greatest blessing overall. David put my mind at ease of how the situation will get fixed. And he took care of the water heater and pipes! Barbara is amazing with scheduling and any information. This is my plumbing go-to! I have a minor situation with a sink and I know it will get done soon! My house schedule has been crazy lately so I have to put it on hold. But I have a trustworthy company! Highly recommend!