My gravy was so watered down. Manager said that's how it always is. I've had it at other locations. Totally wasted my money. Will not come back. read more

Jollibee - Gravy is very watery. It's more like gravy soup. - Fast Food Near Me - Bloomingdale, Illinois

I am truly disappointed with whatever this place is trying to be. The only two booths they have were dirty and when I asked about getting them cleaned a guy came out and looked at us like we had five heads. He went in the back and came out after the counter girl left her post to clean our table. Big question...How does a fried chicken place not have chicken breasts in a bucket of chicken? I attempted to order a two piece meal with a breast and had to order a chicken sandwich instead if I wanted a breast. What's the logic in that?? The side of mashed potatoes with lumpy gross gravy was cool and tasted just like cafeteria mashed potatoes. The metallic taste was awful. The chicken has no flavor but the bun was tasty. The mayo was overflowing and was tasteless too. Pepsi was the highlight of this place. My friend's meal came out half way though my meal and why it took so long we had no idea. His meal was served to him on a filthy red tray. His fries had no taste and both of us could barely stomach our food. We grabbed a female manager and showed her the dirty red tray and she looked at us like we were idiots. Something was off with the employees⁉ Waste of $12 and by the time I got to a store two intersections away I barely made it to their bathroom I will never step in this place again read more

Like listen, I get it, it's fast food ... but I saw a ton of good reviews of this place on social media so I wanted to try. The chicken was wet and slimy and gross, the regular flavor was far too bland and then the spicy was way too spicy. There was no mid range, oddly the weird spaghetti dish ended up being the most enjoyable thing I had and the biscuit was harder than a hockey puck. This is besides the fact that the place was absolutely disgusting and dirty, including the bathrooms. And as I worried ... got sick the very next day read more

The food came out so slow the mac and cheese literally comes out in chunky globs. It was so nasty the service was slow as hell and there is literally no where to stand because everyones eating because they waited so damn long read more

Jollibee - Nasty - Fast Food Near Me - Bloomingdale, Illinois

Slowest restaurant ever. Fast food or not both occasions we waited over 50 min for our food. Busy or just slightly busy. I'm sure the restaurant was even over capacity with all the customers waiting inside for the food. All seats taken and just as many people standing around. Not sure what operations are happening or if the right people are staffed but this food is not worth that kind of wait. I'd rather go to Popeyes or KFC tbh...even got a Costco chicken for 4.99 be fed already. read more

Not sure I understand what the hype is about. I ordered 2 pieces of chicken, a side, and the mango-peach pie. The chicken tasted like it was cooking in old or burnt oil. The pie was super forgettable and made McDonald's apple pie seem superior. On top of that, I waited 31 minutes for below mediocre food. Being that they just opened, I'll assume they have many kinks to work out. Allowing people to order 3 buckets of chicken for 2 people is sort of insane. I get that it is probably for a family, but that will cause a huge logjam. Maybe have like an estimate wait clock so that people can decide for themselves? I dunno, I'd wait or just skip it. It's literally just subpar food for no value. read more

Jollibee - Fast Food Near Me - Bloomingdale, Illinois

Dirty place! Really about this location. Hair in my drink & so freaking messy everywhere! AVOID. Zero stars if I could!

I was thrilled to try a Jollibee near me! It was the worst experience I've ever had. The service was very slow. To order food it took around 15 minutes. To actually receive the food it took 30 minutes. AND THERE WAS NO ONE THERE. 25 minutes into waiting they tell me that they don't have the chicken sandwich I wanted. A restaurant that is known for their chicken doesn't have CHICKEN? I was furious! The only substitutes that they had were the sandwich, but with a burger patty instead. If I knew that 25 minutes prior I wouldn't have even ordered. I went with the pineapple burger and it was cold. Nothing about my experience at Jollibee was excellent. If I could give 0 stars I would. This ruined my day. read more

Why do people even get excited to go here??? 2 stars for the crispy(albeit flavorless chicken) and the well seasoned gravy. Mashed potato snob me hates the mashed potatoes which taste like they came out of a box. Then let's talk about the staff who are incredibly rude(take up the very little seats in the dining section during a rush just talking) and the fact that they didn't have any tenders or pies and were even rude in telling you that. I would never choose this over the plethora of other chicken options. Save your money...just get the mango pineapple drink. read more

Sooo it's worth trying out, but don't expect it to be 10/10. Ignore service reviews because A: It's a fast food restaurant and the employees are probably making $12 an hour... B: Its not indicative of the food quality. The chicken was okay, it did have flavor! Lol the thighs needed the gravy though. All was crispy including the Peach pie which was good, but not good enough to go back. I like that I've tried it out! The key is to order from them when they are not busy, sounds like from other reviews employees get stressed and disorganized which is a MANAGEMENT problem. I went to culinary school so I know the issue lol. Did not see interior because I ordered DoorDash. Hope this helps! read more

Meh. Disappointed. Definitely did not live up to the hype. I mean it was ok. Popeyes chicken sandwich is waaay better. The regular chicken was just ok. The fries were rubbery and the Mac and cheese was gross. Also thought it was way over priced for what it is. The wait wasn't worth it for me. read more

Fast service and tasty food. Avoid the long lines for now and go during lunch or early afternoon. Also menu is still not full yet so give it time. Chicken is crispy and delicious. read more

We love Jollibee, the service is Worst and i think there is no manager on Sat busy evening hours.. the crew is the slowest as sloth. Jollibee corporation this place is ruining your name.. please make check your crew and management here!! read more

It's like a cross between Popeyes and raising canes but it was not really all that special. Plus the seating arrangement was not really thought out well. Chipotle had a much nicer ambiance when it was here along with the seating. So I guess it is a better place to take out. People do have fond memories of this chain especially my Filipino friends. I might give it another try but was not very impressed. read more

Came to get food, but close 20 minutes early when I see workers on their phone doing nothing Says 9 to 10 PM when it was 9:40 PM read more

Their Chicken was not as expected, very disappointing. Looked like itbwas reheated from the night before. Not close ro the Jollibee located in Seafood City. read more

Chickenjoy tasted so good. Unfortunately I'm getting too old for this stuff and the next day I've been fighting a case of explosive diarrhea.... read more

First and last time there. I ordered my food to go, I live like 5 minutes away not too far as you can tell but my food was so cold. My fries, chicken, and mac n cheese were so cold. Never had this issue with Popeyes chicken or Kfc and that's saying much. read more

The food was decent. Though it took long, but there were like 20 other orders ahead of me which is understandable.

Good gosh, I don't know what to say. After my previous review, I thought I'd give this spot another chance. Came in the line wasn't that bad and the lady working the register was efficient. Waited only about less than 10 minutes and I received my order. I ordered for the 10 piece bucket with peach mango pies. I think I was still surprised at how fast they got my order together and drove the 30 mins drive back home. Well, when I thought all was fine I opened my order when I got home only to find 8 pieces in the bucket instead of the 10 pieces I paid for. There was no way I was going to drive back there so I tried calling the number provided in the receipt only to keep getting the ringtone and the end message that they are busy and there's no way I could leave a message. I tried calling at least 5 times and finally gave up. What a letdown. I'm sorry, I'm all about supporting Filipino owned businesses, but this will be the last I'll be supporting this restaurant. read more

I was so happy when they put up a jollibee near my home. But it is the most disapointing jollibee of all. 4/26. @ 5 pm. First I ordered some chicken, burger and peach mango poes. My order came and no burger. When approached she just said "you didnt order a burger" so I had to order and wait again.. I let it slide. Burger came I left. About 30 minutes later from home,I bit into the peach mango pie then realize it was ube. All 4 of them ube! I could not let that slide anymore. I had to drive all the way back there and this time she cant even deny it anymore coz its in the receipt unbelievable! So you would have to nake 2 trips to this place just 2 get the orders right! And there wasnt even a single customer besides me, so their busy and yet they cant get the orders right? The worse part is she just grab the ube pies and replace it with the peach mango pie without saying a word, just looking at me like I was annoying her! Not one apology! I told her that the ube one a I bit into I threw away and yet she only replaced me with 3! What about the one you got wrong? You wont even replace that??! It looks like this place needs a more mature workers instead of a bunch of kids playing around and teasing each other or appoint a better manager to control those kids. All the other jollibees act professional and attentive to the orders this is the worse jollibee Ive ever been into. No wonder the store is empty at 5 pm on a friday. because people go to fast foods to order fast foods, not having to return twice to fix the orders! read more

No spicy chickenjoy or yumburgers??? Is this a Jollibee "express"? Chicken was moist but bland. Better with the gravy. Spaghetti was surprisingly tasty but nothing I need to order again. Biscuits were hard and dry. I will not be going back to this location. read more

1st time ever trying this place here in Bloomingdale, IL. I'll start off saying this place has no idea what time management is. I dinned in and waited a good 15+mins to get my meal while others around me were getting inpatien also. Once I got my meal my fries were cold so I had them make them again, another 15mins had to wait.. for FRIES!. I also noticed they messed up on To-Go orders. This was at lunch time and not even the management was up front helping these struggling employees. This location needs better management or I don't see it lasting. read more

The taste of their chickenjoy is nowhere near what it's supposed to be. I just ordered a 10pc bucket today and it's so disappointing. Just go to other branches. read more

I should have checked the menu before going there,,,my frustration could have been avoided. I drove a long way only to find out this branch doesn't have PALABOK, neither Aloha burger,, and pinoy drinks,,,,mgt needs to hurry up and complete the menu offers otherwise you will loose your pinoy costumers,, just saying.. read more

The flow at the newly opened Jollibee restaurant in Bloomingdale is very impressive! It took about 20 minutes for us to receive the food we ordered inside for carry out. Considering the line was out the door this was acceptable to us. The staff was very pleasant and patient with customers as we filled in. The food met our expectations and well worth the wait! We'll be back! read more

Skip this place! Not worth it. The hype is not worth the wait and the poor organization of how the food is bagged and sorted. This place is a HOT MESS. You know it's a bad sign when several people complain that they have been waiting over an hour for pies but yet the previous order who didn't even wait as long just walked out with half a dozen. Not sure how they prioritize orders but never good when you take your food home and half the order is cold. It's also a sanitary issue when the cashier also decides to handle the food or utensils. And the guy bagging the food is constantly scratching his head under his hat. Gross. Maybe I wouldn't have noticed but after waiting over an hour for an ONLINE order these things become very evident. read more

I would not have given any star at all. There is always a wait for chicken. Whether it's lunch dinner or any given time. People are in a hurry and on break for only 30 mins. Ordering on line isn't working either because there's a wait still at pick up. Hope it works out for you, especially being new. Once Popeyes opens up, it's your biggest competition. read more

Food is good but the wait is not worth it. Poor service. I ordered online and it says ready by 5:32 pm. I got my sandwiches at 6 pm. Just 2 chicken sandwiches for a 30 mins wait. And the place is not even busy. C'mon! The staff are so slow like they don't know what they're doing. read more

Not a true Jollibee! No Palabok, no Burger Sanwich and Chicken Joy taste nasty . I hope the Owners of this franchise will read all the reviews and make Filipinos to be proud. read more

Me, my father, son and sister came into the restaurant to dine in. We stood in line for about 7.5 minutes until my dad finally asked "is anyone ringing up?" One of the cashiers, who was standing in there, named Lesley, turned around with noticeable irritation and asked what we needed to do we ordered our food, but we felt rushed and not treated like valued customers. On top of this, 3 items that we wanted to order were out of stock which made it even more frustrating. First and last time here. There was an odd ora in this restaurant that I did not enjoy. read more

Cold food. Sat waiting there 30 mins for cold food. Awful. Fries gross and undercooked.

I always love Chicken Joy at Jollibee. Yesterday, I bought a bucket, and it is so crunchy the way I like it to be cooked. I wish they will have palabok and cheeseburgers soon at bloomingdale location. read more

I had the spicy deluxe chicken sandwich and regular fries. The sandwich is okay, did not like the fries. They don't taste much like nothing. I really wanted the peach mango pie, that was the main reason I went. It was around 1:15 on a Saturday afternoon and they were already out of pies!! That was really disappointing, the peach mango pie is delish! read more

the food was pretty good for the most part but there were some complaints i had, the service was extremely slow and it took them 30 to get my food, and it took so long to get my order taken, the ambiance was pretty mild, just a fast food place nothing much read more

Very nice people food is good. But since it's new they run out of things early. Went last night wait was 25 minutes for the chicken no spicy. Today they had everything but spicy but food is delicious. read more

Went there today! Knew it would be making wait because the restaurant is new but after waiting in line it only took 5-10 minutes to get my food. The Chicken joy was so delicious and the gravy was perfect. The adobo rice however was a huge favorite for me as it had the perfect taste. The pineapple thirst quencher was really good but could have been a bit colder. Peach mango pie really wasn't my favorite though. In all the place was really good with perfectly fried crispy chicken and I will definitely be going back! read more

This was our second time eating lunch at Jollibee. They got it wrong the first time, but we figured they were new, so we gave them another try, months later. This past Saturday, we went in, ordered, sat down to eat in. I ordered just an Aloha chicken sandwich, not spicy. My wife ordered another one, as a combo (fries and soda). Once again, the cashier couldn't tell me what Jollibee sauce was, so I wanted to switch out for mayonnaise. When I discovered it would cost me 75 Cents extra, I went back to the Jollibee sauce, which turns out to taste like foggy sugar glue. After a less than fast wait, we got our wet, cold sandwiches and less than warm fries. I ate half of mine, took it up to the counter to ask if it was supposed to be served cold. A girl behind the counter said no but didn't know what to do about it. I went back to my seat to finish, knowing we'd never return. No employee came over or apologized. My wife could not eat hers and put hers on the counter, not even taking it home for the dog. Good-bye 22 bucks. Good-bye Jollibee. We had a movie to catch nearby. Customer service out the window. read more

Needs more customer service and spaghetti needs more sauce. Mgr. Would not speak to address the issue.

Don't think I will be going back, not saying that some people will enjoy it but it's just not for me. I totally agree that the chicken is crispy but I'm more about the chicken itself than all the crispy coating you have to go through to get to the actual chicken. Not much value to what you are getting either, got a leg and half of a thigh, it was cut in half and not even a whole thigh? I'm glad I tried it but now that I know what its all about, will frequent other places when it comes to fried chicken. read more