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    Jones Pet Outlet

    4.5 (8 reviews)
    Closed 9:00 am - 8:00 pm

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    1 year ago

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    9 months ago

    Jot was very friendly and helpful while searching for some cat foods like we have been looking for! Thank you

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    Dog Supplies Outlet - Outside view from Vons parking lot

    Dog Supplies Outlet

    (59 reviews)

    Anthem

    I have been to the St Rose and Anthem Plaza locations in Henderson, probably about a half dozen…read moretimes, and have been so pleasantly surprised by the level of customer service I have received each time I have stepped in their door. Whoever is training this staff deserves a big shout out because these employees go above and beyond. They take the initiative. They make suggestions. They cheerfully show you where the product is located and share their knowledge. Whether it's locating that one thing you need that they don't have, or locating more than what they have in stock and having it held for you until you can pick it up. They will even special order product for you and call you when it arrives. So nice to have great customer service. I drive over 200 miles just to stock up here. You can't beat their prices. I will be stocking up on food, treats, toys, chews, and even their leashes and collars.

    I need this place back home. Free dog wash! For reals? We took our dogs down to hang with my MIL…read moreand they were in dire need of a bath. We found this place close by and were pleasantly surprised to see that the DIY dog baths were free. The employee was exceedingly helpful and we managed to wash all three of our pooches with minimal fuss. Shampoo is provided, but I would bring your own towels as none are provided and our dogs hate dryers. We managed with some paper towels, but definitely bringing real towels next time. Of course, I had to buy something to support the store and ended up blowing close to $100 on toys, treats and grooming supplies (lucky dogs). It's actually kind of genius to include the free wash as I would have never spent that much without it. I will say I don't believe they carry the dog food we purchase back home so I can't speak to the food selection, but everything else was plentiful and we will certainly be back the next time we're in town.

    Petco

    Petco

    (115 reviews)

    Anthem

    This is a really nice, clean, friendly, and well-stocked Petco! I have the app and rewards account,…read moreso ordering online is easy. I pick what I need (they even have reminders of what I might want to order again), then add to the cart and if I pickup in store, there is usually a discount with a $50 minimum purchase. Plus, I often have a $5 reward available too and save money. I love they have the dog treats, pill pockets, hummingbird juice, bird seed, and cat litter I need. So easy to order and grab it within about an hour. Good cat and toys too!!

    I am still in total shock! First let me say that I used to use the Petco Blue Diamond location in…read moreLas Vegas. Over the last two weeks I left 4 messages asking them to please call me back to get one of my pets groomed. This store does not call back, even though the manager of the department says they are supposed to return all calls. Well I was finally at the store today to get my 5lb. toy poodle groomed. Now I am handicapped so I sat my dog down on counter for only a few seconds. Well the groomer immediately tried to shove their collar over my hands and my dogs head, then he suddenly ripped my dog out of my hands telling my its against the NEW policy to set pets on counter. My mistake I did not see the new sticker. However after ripping my dog out of my hands he continued to yell at me while holding my dog in the air in one hand. I immediately asked for my dog back, I told him I'm not putting up with how he was abusing my dog nor his total attitude towards me. Then he tells me "Well, its your own damn fault!" There were two other customers waiting in line behind me. One woman asked him why hes being a total jerk. "That's it, I'm not grooming your dog either for calling me a jerk!" So two of us walked out because of him having a bad morning and screaming at people, abusing our dogs. I called the store from the parking lot and got a female store manager. I explained everything to her and even went as far as making sure she knows I am a letter writer and will be writing to the corporate office "customerrelations@petco.com because she barely spoke. She hinted she would have a talk with the groomer and she was very sorry I walked out before talking to her. I won't hold my breath thinking she will actually follow up on the complaint. So I am writing here and also sending to corporate offices.

    Spoiled Pup - Bonnie received a facial and probably her first.

    Spoiled Pup

    (213 reviews)

    Southwest

    Amazing experience, very friendly staff. Love the text messages of how my baby is doing step by…read morestep. He is always so happy when I pick him up. Definitely recommend!!

    My husband and I brought our 10lbs Shih Tzu Ginger for a first time full groom here. We are from…read moreTorrance California and she regularly gets her grooming done every 4-6 weeks. We are here for the holidays and it was her first time in Nevada so we wanted to give her a groom experience over here. I'm glad we chose this place because the hand scissor skills and experience was top tier! They actually do get spoiled. She got her photos taken during the groom and after! Her hair was very soft and she smelled so good. There were still some armpit knots afterwards but it was very minimal and hard to spot so missing it was very likely but not impossible. I know Ginger is not fond of having her under brushed so I think her groomer did not want to force it on her and prioritized her comfort which I definitely understand and would rather prefer it that way. Her overall cut was honestly very surprising to me. It was very symmetrical, detailed and polished. I can usually tell when they cut more clipper focused (from bringing her to different groomers which let me see the different styles--I'm picky) because some thigh edges get left out, some indents get visible, and it ends up being a random longer tuft of hair though in this cut there was visibly none. The hair her groomer cut (or Kandice in particular) was molded and shaped well. She nailed the round face, her legs and the start of her tail by her butt looks more flushed and it feels flowy. It's hard to explain. There was a tuft of hair by her butt before that didn't really flush the start of her tail and now it's basically cut well--I feel like I'm saying jargon at this point but you have to see/feel it in person to tell. The cut by her visor was also so admirable. It looks so straight and detailed; I'm so happy with it. I can tell she took her time, and that Ginger was comfortable enough to let her do it. I'm pretty sure it's a given with all the pictures you see here. Them taking pics of the pups before and after just shows how confident they are in the final look. I'm really satisfied with how she cut Ginger's hair! This raised my standards a lot more with hand-scissor cutting and I fear I might have to start looking again around Torrance sigh. Now, the store itself. In the morning when I dropped her off I got the strong dog odor smell when I opened the door which I'm not fond of, because her groomers at home do not have that so it's possible to mask the smell. Though when I picked her up the store smelled okay, so it might have been one of the clients, but just a heads up that it can be one or the other. The entry experience was awkward, but nothing bad. They just don't greet you until you get to the register bahaha. Their merchandise was so cute. I wish I budgeted for that, but it'll have to be for next time. The price was a little inconsistent as well because before when I called they said that it would be around $90 since the groomer I chose is $20 above the beginning price of $70, but I ended up paying for $100 and some change. I didn't mind because the matts might've been the issue and we usually pay around that price back at home, but just be prepared to bring extra. They cut really well so I had no issues paying more than I was quoted for, but some people might not be. This is where I take off a star when it's regarding the storefront and the pricing. Regardless, all-in-all great visit with some minor understandable inconveniences. They take their time with your pup, they SPOIL them. Their hand-scissor skills are very proficient, and you get cute pics of your pup depending on the season! There is no doubt when they take care of your pup. Thank you so much for taking care of our little Ginger during her vacation at Nevada. We will definitely come back if we stay here with her again next holiday when we come back to visit my husband's family. Thank you Kandice! Happy holidays!

    Puppy Boutique Las Vegas - Male Labrador Retriever

    Puppy Boutique Las Vegas

    (367 reviews)

    Northwest

    Staff is super friendly and helpful. Felt welcoming and they had a lot of options! Definitely…read morerecommend, family owned I think!

    I purchased a Yorkshire Terrier puppy from Puppy Boutique Las Vegas about a month ago. To be fair,…read morewhen we noticed at the store that the puppy was coughing and hacking, they were honest enough to admit that he did have a cough and described it as mild. Calvin was also friendly during the process and helped us get the puppy we wanted, which I appreciated. That being said, when you purchase a new puppy, especially for the amount these dogs cost, you expect the animal to be healthy, properly cared for, and ready for a new home. Unfortunately, after a month, my puppy is still coughing and hacking despite already going through 2 courses of antibiotics and 2 courses of steroids, we have been back and forth in vet clinic. Recently he also started having bowel irritation with mild blood in his stool, which has been stressful and concerning as a new owner. I do appreciate that they have communicated with my girlfriend from time to time regarding updates and concerns, and I also want to give credit to Flamingo Pet Clinic for helping care for him throughout this process. However, one thing that bothered me was that I was the one who paid for the dog in cash, yet most direct responses were not given to me and communication mainly went through my girlfriend instead. At this point, this situation will not be taken lightly. We love this puppy and are doing everything we can to help him recover, but no new owner should have to deal with ongoing medical concerns shortly after bringing home a new puppy. I truly hope he fully recovers, and I will continue updating this review depending on how things progress. If these health issues continue unresolved, I'm considering next steps regarding this situation.

    Jones Pet Outlet - petstore - Updated June 2026

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