This place is amazing, I will never take my car anywhere else. They are honest, quick and reliable!read more

Hollenshade's, what happened? I've been a solid customer for 20+ years, I take good care of my…read morecars, and I've always trusted your shop to do honest work. Like everybody, I waited patiently in your thimble-sized office, navigated your comically undersized lot, and quietly appreciated the humor of your staff through the years. Thank you for that. So why today was I met by two new faces at the service desk with such a strikingly different attitude? I was surprised to hear oil changes require advance appointments, and you now prefer online. I mean, sure, I can do that. But when did that change? And why was a technician I've never seen before so condescending about it? He was downright hostile. Then the other guy chimed in and accused me of interrupting him. Honestly, gentlemen, I asked myself, "Is it worth it to schedule an appointment with you, if I know it's going to be you calling me to tell me any additional work that may need to be done? Do I trust the two of you?" The answer in that split-second moment was no. The arrogance, sarcasm, and belittling behavior by this pair made me realize I wouldn't trust these two to be the communicators of my mechanic shop. When I asked where the two old guys went, Kyle said with a smirk, "They went where all old guys go." Um, did they die? No, they retired, thankfully. Old guys from the desk, you are missed by your customers! Maybe it's the same great mechanics working behind closed bay doors at Hollenshade's, I don't know. Two guys I've never seen before told me things about how the business works that I've never heard before and treated me in a way no one at Hollenshades ever treated me before. Which leads me to the conclusion that this is not the same Hollenshade's I've trusted for over 20 years. I'm genuinely disappointed that I need to find a new mechanic. I honestly don't know what's happening at Hollenshade's anymore.

We've used Junk King several times since moving and have always been pleased with their services…read more They show up on time, they make quick work of bigger jobs, and their service people are friendly and kind. No complaints about our experience - we will be using them again!

A family member needed a refrigerator moved out of his house. He had called several places, even…read moremaking appointments with a few, but they never showed up at their scheduled day/time. Awful! I found Junk King on Yelp, of course, and I'm so glad I did. Anthony answered the phone when we called to inquire about a price, quoting lower than the no shows quoted. It was easy to make an appointment, he showed up on time on the scheduled day, was professional and hauled that junky away! There are reliable people still in this world. Anthony proved that!

Yesterday I leased a 2026 Honda HRV from James at Anderson Honda. It was my first time going…read morethrough this process (I had my 2004 Toyota Highlander for 10 years) so I was a little nervous going into it. James was friendly, professional, and upfront with me the whole way through. It came down to the Honda HRV LX and the Honda HRV Sport (just a slightly fancier trim). When it came time to compare the out the door costs, I was pleasantly surprised with the numbers. Pretty much everything from the selling price to the doc fee to the state fees was right where I expected it to be. Even the money factor they gave me was acceptable to me based on my credit. This was after I had already looked at OTD costs for a Toyota RAV4 down the street and the numbers they gave me were totally inflated and the entire conversation consisted of so much back and forth between the salesperson and the manager. It took hours and I ended up walking away. At Honda, I told James I fully expected to have to put up a fight but he assured me they did all they could to get everything as low as possible from the start so there was no need for time-wasting back and forth. And based on my EXTENSIVE market research about this car, the numbers checked out and it seemed like a fair price. I know most of the negative reviews on here are regarding the service center which I can't speak to (yet) but if you are in the market for a new car, I can't recommend Honda and James enough. Thanks to the entire team here who made this experience easy and stress-free!

First-time customer; no one attempted to get me in the waiting room after the tech's review; I had…read moreto leave the waiting room to inquire; I noticed an item was missing from my front seat - sun visor worn over my eyeglasses; it was underneath a cloth on the passenger seat. I reported the missing item 2 ways - (1) to the service advisor (via email) with whom I scheduled my appointment; (2) to the dealership completing its form on-line. No one has contacted me, despite them having my phone number plus my email address. Am I impressed with their service? You can guess my answer.

Just bought a GV70. Kyle was great to work with, pressure to buy and very responsive to contact…read more Highly recommended both Kyle and the business.

I am writing an updated review for a review I left this week. The manager after seeing my review…read morehas communicated very well with me to address my issues with items I purchased. Apparently, the items were by mistake sent out without being checked over for defects. The company acknowledged this and credited me for their mistake. They did advise to always get pictures emailed before ordering from a salvage yard which will be very helpful to anyone who orders. Since I couldn't remove the rating from before , I wanted to give credit to the staff who graciously helped resolve the issues with our order. Thank you Chucks for following up and understanding our needs.

From the owner: Chuck’s Auto Parts Solutions is your trusted source for premium recycled OEM, remanufactured, and…read morenew aftermarket auto parts. With over 52 years of family-owned and operated excellence, our third-generation team proudly serves customers nationwide from our state-of-the-art facilities in Douglassville and York, Pennsylvania. From engines & transmissions to body panels, wheels, tires, headlights, taillights, and interior components, we carry parts for nearly every make and model 2008 and newer. Our vast inventory is constantly growing—adding up to 135 new vehicle listings daily—ensuring we have the parts you need, when you need them. Each part goes through our quality process—cleaned, inspected, tested, and graded for an accurate part description—so you can buy with confidence. Plus, we offer nationwide shipping and our available LIFETIME part & FULL labor rate warranty coverage for true peace of mind. Whether you’re a repair shop, dealership, or DIY car enthusiast, Chuck’s delivers Quality Parts, On Time, As Described.

Bought my car there about two months ago. It took a little extra time as the car I originally…read moreapplied for sold before I could get to the dealership but it was worth it. They helped me not only get the best loan but helped me get my insurance set up. They also handled getting my plates. If your credit is not so great, they do work with you which isn't always the case at other dealerships

Been trying to contact this place for a lender I represent. Their phone number is no longer valid…read moreand the website does work either.

I think in total, they spoke 25 words at the york road location I cannot wait to see what kind of…read morepassive aggressive lies They reply to this review with Said the engine has a knock there is a ticking sound I do not believe the issue is what they said it was, and I think they are trying to get the lowest possible price for the car. On Carmax website, they bring you in with a high "quote I sat in my car, thinking it was not even a real Carmax location . After calling the website, the number listed online, they were very kind and the person I spoke to said they did not know about the York Road location and gave me the option to go to Ellicott city or White marsh. I had been to White marsh before to help a young woman buy a car. Three years prior there was no issue with the location. After arriving and having the customer service representative, tell us that it was all right that it would take us 30 minutes to get to our 3 o'clock appointment . We show up at 3:15. Marty was very nice and did their best to help us, but the last place did not even give us any of the paperwork they had. I had to explain that that was unprofessional, then another gentleman who was not the manager told me what my experience was he sat there in front of my face and told the manager that the person at York Road explained everything to us. Then was hesitant when I immediately confronted them. I asked the man if he was there at the location when the information was explain to me they of course, said they were not there. So I had to ask how is it that I'm sitting here with no paperwork and you're telling me how it was explained. I thought this gentleman whose name of course I did not catch, was holding everything he could back from being very angry, that I was daring, to question him . Angela who is the manager of White marsh sat with me like an adult and explained that they would do their best to rectify all of the issues we have been having. I told them very clearly it was not about the price. I am mad because I think the location was unprofessional and disrespectful. The person I thought was holding back from saying what he really wanted to say. looked at the vehicle again after the. York rd location , and tried to tell me that a ticking sound is the same as engine knock. I told him I did not think that's what it was shook their hands and thank you walked back inside and found them guess what talking to the manager, which of course stopped when I walked in I spoke to the manager. She was polite and did what she could to get me out of the store . Overall I would say I will be bringing the car back to the mechanic that just gave it a clean bill of health and if it is true that it has an engine knock this car with 40,000 miles from 2019 . Then we will repair it sell the vehicle move on. What I think is more likely to happen is that they will find something that is causing the ticking and fix it. I literally just looked it up and they said a ticking noise in this model vehicle could be a loose, spark, plug or low oil pressure. And they think I will fall for that and give them the vehicle for several thousand under the original price on the website for a loose spark plug. It is honestly embarrassing. If you want your car to have fake issues so that they can get the best possible price for themselves go to Carmax they will tell you that you're wrong. They will tell you what conversations happened in what way. This visit ended with the young woman trying to sell the car in tears and broken down embarrassing treatment. I will copy this review on the white marsh page as well. Your welcome.

I was amazed. The business was clean, quiet, and comfortable. The staff members were efficient,…read morepolite, and professional. The CarMax offer was higher than expected, and the transaction was completed in less than 30 minutes. They even helped me deal with a stressful Uber issue, so I wouldn't have to walk home (25 miles). Absolutely no complaints, highly recommended!! Ted W.