had a very disappointing experience with CD Cleaners in Frankfort…read more I recently bought several brand-new polo shirts, shorts, and dress pants and specifically brought them in to be professionally pressed so there would be no creases or fold marks from the packaging. I also dropped everything off before 10 AM, and according to their policy, same-day pickup should have been available. Instead, I was told it would not be ready until the following evening. When I picked up the clothes, they looked terrible. It honestly appeared like some of the items had not even been properly pressed at all. The creases from the packaging bags were still clearly visible. I immediately called and explained the problem. They told me to bring everything back and assured me they would "make sure it gets done right this time." Each trip to their store takes me about 25 minutes each way, so having to drive back and forth multiple times was extremely frustrating, especially because I work long hours from 7 AM until 9 or 10 PM every day. After bringing the clothes back, I called again and spoke with the man handling the store. I explained that some items still looked untouched. He said the owner would call me back. Nobody called. The next day I had to call again, and I was given excuses about why the owner never contacted me. Eventually the owner called and wanted me to bring everything back yet again. At that point, I lost confidence completely. If the job could not be done correctly the first or second time, I do not believe repeating it again would suddenly fix the issue. Very disappointing customer service, poor communication, and a complete lack of consideration for customers' time. I expected professional pressing service for brand-new clothes and instead ended up wasting hours driving back and forth with nothing properly resolved.

I have a pair of pants that needed to be altered. Left them at cleaners, they called a few days…read morelater, $40. Ok fine, call me to pick them up the next day. I thought that was fast and was super excited to have them back. Pay for pants and on way out to car, realize none of the alterations were done. They apologized, took them back. Called me to tell me the cost of alterations again!!! They said they were confused. Finally picked up finished product and the alterations were absolute shit!

Had a long dress purchased for a wedding hemmed, good price, returned on time. very nice staff.read more

excellent work & friendly service. Had a 35-year-old cross stitched baby blanket for my son that I…read morewas giving to my son's child for the baby shower. They took the time and the blanket came out clean & pressed. Looked terrific. I appreciate all the time the owner took to do this great service.

Moving itself is hard enough. Having to find all your services and necessities (dry cleaner,…read moreplumber, dentist, etc etc) is equally as hard and worrying since really, you don't know how good the place is (even after reading reviews) until you actually try it. Finding a dry cleaner is especially taxing on my mind since in the past, I've struggled with cleaners that would annoyingly staple numbers to the tags of my clothes, items that would come back smelling odd, items that would come back unclean, items that wouldn't be ready for pickup on the said date and also even lost until I've questioned. With each city I've gone to, I would eventually find a solid cleaner and then hated having to change with a move. I definitely did not want to go over all of this again. My husband found Campus Cleaners for us and turned in some suits for dry cleaning. Campus Cleaners did an amazing and quick job. All items were accounted for, ready for pickup at the designated time, charged at a fair price, and nicely hung and clean. The parking is incredibly easy -- though that may not be as much as a concern in this town. The woman I spoke with was also very helpful, friendly, and genuinely nice to chat with. We will be coming here again for more dry cleaning (to probably include specific stains) and also to test out their alterations services. I'm hopeful we've found our go-to cleaners! :)

She is an expert tailor not just a dry cleaner. Did beautiful work on 2 thick leather jackets. Kept…read morestyle of cuffs and trim intact and made the double breasted fit phenomenal.

At least half of everything is out of order here. The prices are $4.50 for 1 load and go up to…read more$9.50 for their ONE larger machine that can supposedly do 6 loads of laundry. I spent $40 here on 8 loads of laundry, for that price you'd think they could at LEAST sweep the floors or restock their vending machine? The water inside of it is so old is completely collapsed! Place does the job, obviously, but definitely not worth the pricing. Also they use a card reader, so make sure you bring change, because if you don't the machine doesn't give change back.

this laundromat is so rundown at least 15 washing machines seven dryers completely broke no toilet…read moreseat on the toilet and when you go to wash your hands, the fixture actually is leaking all over the sink. Truly gross and disgusting.

I brought in a brand new jacket to be pressed only. It was ruined and they denied any damage and…read morewas very rude.

Amazing service! I got waited on by Alex and he was so helpful and friendly! I need to rush my dry…read morecleaning and he was more than accommodating.

very happy with the servicies provided by these cleaners. it was my first ever experience with the…read moredry cleaners I had a multitude of items that needed to be dry cleaned in addition to a truss that needed to be taken in an inch on both sides. I had waited a week for about 10 items to be done and when I went to pick them up I was more than satisfied the owner is very friendly!!

I've been getting jeans hemmed here since they've opened over 15 years ago at least. I brought in 2…read morepairs of LEVIS, and paid extra for the Jean hem. I got back something I've never seen in my life. I washed the one grey pair once and they're fraying like crazy. I went in today thinking they forgot a step in the hemming process. So I brought her in a sample (on right) of what they always looked like from them. She couldn't understand a word I was telling her( or acting like it) but she understood my asking " so you can't fix it?" And she says "no". I grabbed by jeans and left. I told her I wouldn't ever be back, she prob didn't understand that either. I have never ever given a bad review but this just cost me $90 and she never understood me at all.

Nope. I brought in some clothing for alterations and I receive a call a week later the seamstress…read moredidn't do anything. Apparently it's too difficult to adhere buttons to a shirt. Do not come here.

Even though the service was marginal, we brought our clothes here because it was close. That was…read moreuntil they ruined an $80 pair of dress slacks. I'm never going back.

Finding a good cleaner can be traumatic, well for me atleast! As a woman inlove with her clothing,…read moreI have experienced bad cleaners and ruined clothes {insert tears here}. Then I found Crystal Cleaners. They are a little bit more costly then others in the area, but they are worth every penny!!! Myself(and my clothes) are very happy here!

I've been going here exclusively for 10 years and I'm sorry it's taken me this long to write about…read morehow fabulous they are. I've had everything done here. I've had shirts, pants, dresses, suits, comforters and even drapes cleaned and pressed here. I've had dresses hemmed, pants taken in, shirts altered and even a duvet fixed (puppy chewed it). Everything is done fast, perfectly and at a great price. Even my daughter's homecoming dress was altered here. That's how much I trust her. Try it!

The woman up front behind the desk are very ignorant.They ask you every single question.And they…read morealready know the answer.By the way you address the women there very stuck up and not very friendly