Recently JPM installed a split A/C system in our great room. We are very pleased with the result. Jason came to our house to do an estimate and we were very satisfied with his knowledge, experience and his done to earth style. His crew arrived on time, had uniforms and were very polite, courteous, and cleaned up the job site before leaving. We could not be happier with the whole process! G&B read more

originally had both ac and furnace replaced new by JPM 2 years later update... a couple things to consider: - had a ac refrigerant leak within 1 year. Someone from JPM came out and filled my system up. No real root causing (leak detection) of the problem was performed. I was not given a service ticket with explanation - same leak issue on year 2. Was told it's not covered and it's not connected my previous leak (they actually denied the previous trip to fix my leak and their computer system shows no notes of a leak from their previous service call. *** therefore make sure you get copies of all work with clearly written explanations of anything that might be denied or "lost" in the future *** - when they came out a second time, instead of doing in depth leak testing, the solution they offered was to use a sealant (added to the refrigerant line) and hopefully that will fix it. So be prepared for this as your main solution to a "minor" leak. - during their 2nd come back to fix leak... they were going to charge me $500-$600 to add sealant and refrigerant. But they didn't have the right materials to do it. So they left... i ended up finding a cheaper way to get the same work done by someone else. Other considerations... - if you can get a system through Costco, consider that because they have the absolute best warranty on whatever I've purchased through them. - make sure to check your "line set" before they do a new ac install. I asked the owner about this (before install) and he told me "don't worry, it's never an issue... and if it becomes an issue we will take care of it for you"... welp don't make the same mistake as me. Make sure you have your line set (The line between the condenser and the heat exchanger) tested prior to any work being done. Replace it if needed when doing a new install. Hope this helps out some consumers. read more

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These guys are legit. Did a good job troubleshooting and fixing my heater issue. Rich did a great job finding the problem and communicating with me. I will continue to use them for future repairs and service read more

The owner showed up during a hot summer day in Alpine. When I couldn't get ahold of any other repair service, JPM answered the phone and said they had a tech in the area. The owner introduced himself and dug right into the repair. He fixed it quickly and only charged me for a service call. AC is still working great. I highly recommend JPM based on my experience. 5 Stars read more

For those people who are sick and tired of the slick salesman masquerading as a tech who shows up when what you asked for was a skilled and honest HVAC expert who would tell you the truth about your HVAC problems then call the great people at JPM. Rich from JPM is the REAL DEAL. I can't tell you how refreshing it was to have an honest to God HVAC expert diagnose, analyze then REPORT the FACTS WITHOUT a hidden agenda or ulterior motive. I called out two big names (you would know them) to diagnose my HVAC system because it wasn't cooling. Within 5 minutes after arriving each HVAC tech began doing their best impression of a car salesman who was trying to meet his monthly quota. I get it, as the owner of an HVAC system on the blink during a hot spell I am viewed as an opportunity to make a sale whether I need it or not. Let me tell you this, WHEN my HVAC system finally does give out I'll call JPM where I will buy a new one because JPM fixed my HVAC and made it run like new again because it was the right thing to do. Rich, Jason and the wonderful lady who answered the call-you are worth your weight in gold. Bless you and I hope people who need assistance call you guys first. read more

**UPDATE** Had a silly issue that I needed assistance with and I contacted JPM and Heating for assistance. I was soooooo embarrassed but Jason, the owner who returned my call, was BEYOND amazing. First off, the owner took the time to call me to assist which says ALOT about this company. THEY CARE!!! They care about their customers and they understand the importance of impeccable customer service!!! Jason took the time to personally walk me through my issue. He made me feel comfortable and reassured me it was ok to make a "human error." I have said it once, I'll say it again, this company has shown and proven they are the one to go to for your HVAC needs. I have used them for my maintenance of my system and will continue to do so. Everyone from the owner to the technicians ARE AMAZING. You will not go wrong. Jason, thank you again for your personal touch and I'm forever thankful for your patience and kind words. read more

ASI Hastings came out and checked my air conditioning system and told me I was low 3 pounds on Freon on my AC unit and it was going to die the summer. Had JPM come out and they said I absolutely was not low on Freon did not have a leak and air conditioner is fine. they were on time and very professional. I would recommend this company for anybody that's looking for a heating and air conditioning work done. read more

Jason and his team are the BEST. Very knowledgeable, professional and customer service oriented. I would highly recommend (and have) JPM to anyone. When my AC unit gave out in the middle of the intense summer heat, Jason came out the very next day, even though I had not been a previous customer. He was able to diagnose and fix that problem quickly, but it was more than apparent that I needed to get a new unit. Jason patiently answered all my questions about possible replacement units and was able to make suggestions based on what I wanted. Although it was a very busy time for JPM, they were able to come out and do the work in a reasonable amount of time. The technicians were professional, courteous, and hard working. Although this review is way overdue, I have been very happy with my new furnace/AC. I know that if I have any trouble, questions, or concerns, JPM will be quick to respond. If you're looking for a very reliable Cooling/Heating company, call JPM. Their customer service level is unbeatable. read more

It's been over a year since they have replaced our furnace and air conditioner. My husband and I still talk about the great customer service starting from the lady who answered our first call. On the day of work the Owner of the company came by and introduced himself, the gentlemen that did the work were respectful. And best of all they cleaned up everything very nicely. They didn't try to over sell us or anything. I highly recommend this company! read more

They diagnosed my wall heater's problem and fixed it. Professional work.

Called for a problem with my air conditioner, which started blowing warm air on the hottest days over the labor day weekend. Although they did respond quickly on labor day early morning and the lady I spoke with was very nice, I was told that they would come out that day, but they wanted $250 just to show up and any repairs would be separate. I declined, as I had already been through the worst part of the 113 degrees weather. We had someone else come by and test our fuses. Turns out it was a $3 fuse. It cost me $20 for the repair. During times when people have been out of work due to covid, I felt that $250 just to show up was price gouging those who were unfortunate enough to need a repair in the sweltering heat and a major fire right in the area put us on hard times. Would not call them again. read more

Issue #1 I used the yelp online reservation tool, and it turns out it's not real! I even got three confirmation emails from them, but when nobody showed up I decided to call. The person I talked to says that the online scheduling doesn't work. She then transferred me to a service guy... Issue #2 The guy I talked to was very rude. He kept acting like I wouldn't be able to afford his services and implied that I was an idiot for needing help in the first place. read more

I ordered a 3 split unit air, they upgraded me to a Daikin at no extra charge when one of my units I ordered was late. They were not the lowest bid but they guaranteed their work better than the other 4 bids I got. When I did have a problem they came out straight away and did whatever it took to get me up and running. These guys know what they are doing and do it well. I would and have recommended them multiple times. Marj Johns San Diego read more

Called Jason when my A/C went out on a scortcher weekend, he was quick to respond and knew right away what the issue was with my unit. Bam in 15 mins he was done and my house was back on cool mode. I wont go with anyone else for heating/cooling needs going forward read more

Used JPM to check out my heater to use for the first time in the house I bought . They are local to Santee and had availability last minute to come by during the holiday season so I could use heat safely for my holiday party . I knew from my home inspector I may have some issues that need replaced with my heater. Rich came by and was very knowledgeable , honest and showed me where I had a cracked heat exchanger . He said since my ac worked if I don't care about the heater you could just use the ac. He explained that you would need a permit for major work which some other companies I checked with after them , didn't mention and educated me on the process . Since I had a home warranty and equipment insurance through homeowners I opted to try to get the original ac ,heater, and ducting replaced . It was a lengthy process with insurance took about two months but JPM worked with my insurance adjuster numerous request to help get it covered . Christine who is the admin was very responsive with my follow up phone calls and emails. Jason the owner also called me and gave me his honest opinion on the work I was considering and explained process . I don't know many companies that would of helped out the way they did with my insurance especially when they weren't guarantee to get my job for all they knew I could've been using them for estimates . So yes I chose them , they were not the cheapest but they weren't the most expensive either they were the middle quote, but I also chose them because of there professionalism and there good reviews also helped so I felt comfortable having them install instead of the company that my home warranty chose. They had three workers install the work and finish in one day which is awesome to not waste both my days off . They helped schedule the hers inspection and sent me all the paper work I needed to get it inspected by the City . Everything went well and I am happy I found a good company I could trust being a new homeowner could be stressful and I am greatful I got there hekp to get my insurance to approve everything which I thought was a long shot . read more

I recently contacted JPM for service and I cannot say enough great things about this company. My AC went out and they got it fixed it record time and they were extremely fair with the cost. Everyone I dealt with there was professional and genuine. Highly recommend this company!! read more

Jason came out and was super efficient at diagnosing the problem with our central AC; and even took the time to help us understand how our unit works and how to keep things running smoother. They came out the same day we contacted them, too which is so appreciated. Great service and professionalism! Would highly recommend and will use them again in the future! read more

Our AC wasn't cooling to our liking recently and they were able to pop in quickly and take care of it. The process was seamless, they were quick, and clean. They explained everything to us so we knew what to look for in the future. If you are looking for an HVAC company I wouldn't look any further. They are worth every penny! read more

The "Jason" of JPM Heating and Air arrived precisely on time. And despite dispatch sending him for a different reason, had what he needed to fix our problem in approximately 20 minutes. Definitely will recommend and will use again. Hat's off to James! read more

These guys are the best. We got cheaper bids, but those guys were cutting corners and not doing it right. JPM has high standards, knows exactly what they are doing, and stands behind their work. Don't hesitate to use them if you want it done right the FIRST time!!!!! read more

I called around 2pm on a Wednesday, and the dispatcher (very pleasant lady) was able to get someone out to look at our furnace within the hour. Mark was great: friendly, efficient, and professional. He was able to quickly diagnose and repair the main issue, as well as change our filter and let us know how often we ought to be doing that. The bill seemed reasonable, especially given the speed of service. Thank you, Mark and JPM! read more

They came out to do a maintenance on my 3 split units they installed a few years ago. They are great, I would recommend them to anyone based on the work they have done for me over the years. read more

JPM is exactly what you hope for in an HVAC company. They are honest, fast, and excellent at what they do! They came through for me and were able to install a new heat pump fast! read more

We used their services twice. They fixed the ac problem we were having. We definitely recommend them. They are honest and reliable.

Friday, September 29 - We are trying to get a house ready for sale and wouldn't you know it, the air conditioning conks out. We called JPM and unfortunately (or fortunately) because the office manager was on another call, mine was forwarded to a cell phone. On the other end, was the owner Jason and because he was on the road and couldn't really talk, he suggested I call the office back in a few minutes and speak with Cristine but he thought that they could have someone out today! I called back to the office and Cristine was very, very helpful and said she could have some to the house by 2 PM that day and that the technician would call before arrival. To my amazement, Bowen called right away and said he could be at the house just after noon! Wow!! Bowen arrived, checked things out and found that it was a bad condensate pump and drain line and all in all, not too big a deal. Bowen would email an official estimate to us on Monday and we might just have things fixed by Tuesday. Bowen was very professional and if he, Jason and Cristine are any example of what to expect from JPM, I'm excited to write this review. Of course, we'll update the review after completion of the work. :-) Monday, October 2 - As promised we received the estimate first thing in the morning and it was spot on to what we expected and very reasonable. The email was the type that we could accept or decline automatically which was awesome. Once we accepted the estimate by return email, Cristine called to let us know Bowen could be out by 7 am, Tuesday and we made the appointment. Tuesday, October 3 - Bowen arrived and went straight to work and had the air conditioner fixed and running in no time. As part of the JPM service, Bowen also checked all the systems t ensure everything was working as it should. I realize this is a long review and I'm not usually this word in the ones that I do. However, I really felt it was necessary to let anyone needing air conditioning or heating repair/service, you will NOT be disappointed using JPM. And, if you're really lucky, you'll get Bowen as your technician! Thanks again to Team JPM read more

Tommy from JPM is awesome! He had my AC diagnosed, then up and running in no time. He is very professional and updated me with information on my unit the whole way through. I highly recommend JPM to anyone who wants their AC system repaired and or serviced correctly the first time. The customer service when calling in for help was outstanding and they even accommodated me with the time because I had to pick my son up from school. Thank you once again! read more

They are great. They came out same day, quickly found and fixed the problem after another place no-showed on my appointment. Super friendly, easy, good communication and reasonable! Would definitely recommend. read more

I rarely feel compelled to write a review but I recently had JPM install a 5 ton unit on our home and the service was great. Everyone there was super helpful and knowledgeable. Our tech Tommy was great, he made quick work of the job and the best part of it all was he cleaned up after himself. Often when I have a contractor working at our house they will leave messes all over but Tommy made sure everything looked just as it did when he got there. I would definitely recommend JPM to anybody looking to get any HVAC work done. Thanks guys! read more

Seriously... LOOK NO FURTHER! JPM has a perfect rating for a reason! I booked an appt here on Yelp last night because my AC stopped getting cold. Tommy came out first thing this morning and replaced a fuse that went out. Super quick, super easy, super affordable, & super customer service!! Don't get ripped off by trusting the wrong company... call JPM!! read more

JPM Heating and Air - Heating & Air Conditioning/HVAC Near Me - El Cajon, California

On Saturday, a different air conditioner provider flaked out and never showed up to repair my air conditioner. I was freaking out as it was now 11:30am and the house was getting super hot. I had planned a BBQ for the Mayweather/McGregor fight and with the upcoming heat wave, I was stressed out. I called JPM Heating and Air and spoke to Jason who stated he could be here by 1:30pm. I was thrilled and Jason did show up at 1:30pm. When Jason arrived, the darn air conditioner turned on but he was able to tell that my a/c fan motor was going out based on the symptoms I spoke of along with oil spillage around the fan. The A/C unit worked during my BBQ so all went well and early Monday morning my A/C fan motor was replaced. There's a huge difference with how fast the house cools down and the noise has significantly been reduced. Thank you JPM! You really came through and just in time for this 102+ degree weather that we're experiencing. read more

Best company around! We called after our AC went out and our property managers companies were unable to get to us until next week. We have a sick kid who just got home from the hospital and were desperate for help! Called and got Christina who is awesome and so helpful. She got us an appt same today and the tech Tommy showed up early. Both are the most friendly individuals. Tommy got our unit up and running in no time and got us feeling cool Again! He knew his stuff. Thank you so very much Tommy. A BIG BIG thank you to Christina who got us the appt and made us feel important. Both are rockstars read more

I called this morning at 830am to make an appointment for my AC unit to be fixed. The customer service representative on the phone scheduled a technician to come between 1pm - 3pm today, 7/7/17. The owner, Jason called me one hour later and said he was around my area and could drop by my home in 5-10 minutes. Needless to say, Jason diagnosed the problem, and fixed my AC unit. In and out in 20-25 minutes. The price was more than reasonable and was even given a military discount. Jason was also professional and courteous. I would recommend this business to anyone in need of AC unit repair. read more

Easily set up an appointment, got our furnaced replaced with a nice new model. The guy who did the work was quick and pleasant. No complaints! read more

Jason (Owner) Responded to my call and was able to come out same day for a fix (Potential AC system leak and refill). He explained in great detail (Which I appreciated) what he was doing, what it meant, and what I can expect from it. Though I always hope to not have any AC Issues, I know I can call JPM again if I do. Thanks, Jason! read more

Mobile home furnace install. Great work! From the first call, everyone was nice and personable and...quick! Everything was better than expected...including the price. read more

We were given a window of time for the technician to get to our home and he was actually a few minutes early! So cool since it is hot out and we all have stuff to do! He had his mask on and ready to get to it! It turned out that AC is working properly and nothing needed to be done except tighten up the thermostat so it doesn't wiggle! This is what I love about Jason and his crew! We are given the facts and are never charged or it be suggested for anything that is not really needed or necessary! Thank you guys! You are my only HVAC referral!! Be safe and well! Julie & Shaunda read more

This has to be the best experience with an HVAC or any home service I've ever had. From the time I called it was great. Left a message, got a call back promptly and scheduled for next day. Got a text and email confirmation that Tommy would be here from 9-11am AND the email had a picture of Tommy so I knew what he looked like before he arrived. It took him 3-5 minutes to let me know what was wrong and how to fix it. He had the part in his truck. Install and quick cleaning took about 10 minutes. AC started working right away, he checked outside and was done super fast. He was friendly and transparent. I will definitely call JPM again and ask for Tommy. Thank you! read more

Jason took exceptional care of us when we ended up with a dead air conditioner during a heat wave on the day before a tenant was scheduled to move in. He rearranged his schedule to get a new AC installed within a day or two....all at a price that couldn't be beat! Excellent customer service and quality work! read more

Rich took a look at our AC and was very honest about what needed to be done, and what we could do if we wanted. The communication on cost was given before work was done. I plan on working with them again in the future. Thank you for the great service! read more

We had Jason and his crew at our home to replace our broken air conditioning condenser and install two ductless mini split systems in our new addition. Jason and his crew did an outstanding job, and we could not be happier! They were efficient and the install was clean and professional. You will not find a better HVAC company anywhere! read more