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    JT Auto Group

    1.8 (5 reviews)
    Closed 9:00 am - 8:00 pm

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    JT Auto Group

    JT Auto Group

    1.8
    (54 reviews)

    Not a good experience. Bought a 30k truck and a week later it was in the shop. They held it for 2…read moreweeks and the problem was not fixed. We kindly asked them to do right by us and just fix the issue. They told us not to come back and to take it some place else. I was going to buy 2 more vehicles from them if it was a good outcome but I bought elsewhere instead.

    This place is a joke. I was interested in purchasing the EV Hummer they had listed on their…read morewebsite. It was listed as having 43 miles on it, the Carfax said the same and showed that it came with an off-road package that had side assist steps. After reaching out to them, three individuals texted/emailed me. I ended up corresponding back and forth with an individual named Brandon and set up a time to meet this morning at 11am. In an email with Brandon I did ask again about the mileage on the vehicle to confirm it was 43 to which he said yes and referred me to the Carfax. I arrived this morning at 11am, after a 45 min drive and after some initial whirlwind introductions (lots workers and people inside a small office) learned that Brandon was just a scheduler of appointments and not a sales person. The Hummer was located and brought up. My husband attempted to open the back door of the car using the remotes and neither remote would open it??? The sale person had no clue why this wasn't working or how to open it. I found the outside button and finally got it opened. The sales guy then told us the car had over 250 miles on it??? We then noticed that the side assist steps were not on the vehicle. At first I thought they were ones that opened/lowered when the car was opened, nope they were missing. The car looked so unfinished with them gone. We then informed them that we were no longer interested in test driving it due to all of this. When I mentioned the mileage dispute they tried to explain to me that when the got it at auction it had the 43 miles, but they had to get it to their location and test drives, etc. While I do understand that, your website should mention that it was purchased at 43 miles, but now it has this many. It was then brought up that I had been communicating only with a scheduler and not a sales person to which my response was then he should have said let me connect you with a sales person to answer the question. How was I to have known he didn't know anything about the actual car.

    Fred Anderson Toyota of Sanford

    Fred Anderson Toyota of Sanford

    2.1
    (99 reviews)

    So I drive an hour to trade my truck in here. Price point was fine. BUT, they don't bring you paper…read morework showing actual interest rates. Secondly I made the sale pretty easy, I got what I asked for my trade and there were no hidden fees while signing for my new truck. The time management this place has is absolutely HORRIBLE. It took maybe an hour to get a deal TOGETHER. There was NO back and forth. It just took that long. Then it took almost 4 hours to sign paper work. That in itself just irritated me. But remained patient and respectful. Everyone who worked here remained respectful. In my deal I got new tires for the truck. The dealership offered to split it with me. I said that's fine. I show up to the service department two days later and I'm sitting in the waiting area for 2 1/2 hours (I showed early for my appointment). And my truck had not been started. This is a simple tire replacement (Mount balance and alignment) after sitting here for hours I get told it's going to be another hour and a half to two hours once my truck was started.. I'm telling you. Time management in this place is absolutely poor ALL THE WAY AROUND. Time is money, and I'm super disappointed in this place. Will not be coming back. And won't be recommending anyone to come here for that simple fact. They have good deals and fair prices. But they waste an enormous amount of time with everything they do. The manager will know of me, simply by this review. So respectfully SIR. There's nothing post this review that you can do to fix this. In total sir, 9-10 hours worth of waiting for an hour total worth of paper work, and at MOST 2 hours worth of maintenance work is completely undesirable and not worth my 4 hour total commute. V/R Josh.

    This has to be the worst dealership ever. They know they can take their sweet time if you have…read moreToyota care so they don't care about your time. I went in for a simple tire rotation and inspection. They took over an hour just to bring my truck back. This place is a joke I recommend never buying or bringing to service department unless you like your time wasted.

    JT Auto Group - car_dealers - Updated July 2026

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