was doing an alignment and it went super smooth and fast. definitely recommend…read more the staff was very friendly

Dishonest business. I'd hear stories about shops that will lie to customers to upsell unnecessary…read morerepairs and thought those were exaggerated, sad to say that this shop is one of those. I went in for an oil change and to ask some questions about the routine maintenance. They were helpful at first but quickly changed the tone of the conversation into serious/urgent to flag "needed" repairs. First they told me that my front tires were balding and close to 1/32 tread, needing replacement almost immediately. I thought this was odd because I replaced those tires no more than a year ago. I don't drive aggressively and I've made sure my alignment was correct. I included photos of both the flagged tires to show they are nowhere close to 1/32. Then they told me that the rear shocks also needed to be replaced because one of them was leaking. I'm aware of what a leaking shock looks like, but I wanted to trust them. I confirmed with 3 other shops that they were fine and not leaking. Together these would have costed me over a thousand dollars in unnecessary repairs, leaving me extremely disappointed and frustrated with this shop. The oil change was fast/proper. I no longer trust this location anymore and think others should be aware of what they're doing

Great service! They respond to messages very quickly and the booking process was super smooth. The…read morestaff is professional and the price is reasonable. Highly recommend!

My husband called in advance and the person over the phone knew what my husband was talking about…read more They gave him a decent quote for AC recharge and asked my husband to come in. Upon arrival, my husband and I were greeted properly and helped right away. The owner gave us a place to sit while we waited for my husband's AC to get recharged. The shop is small but MIGHTY. Two kind and hardworking employees were servicing cars. The owner seemed honest and attentive by making sure we had the best customer service. Highly recommend this place. Don't waste your time and money anywhere else. We truly appreciate the care that was provided! Thank you Mo!

Jorge and his team did an excellent job on my Porsche oil service. Great communication, honest…read morepricing, and professional work. Very cost effective and I'll definitely be back. Highly recommend JB Automotive.

Great service Fair prices and good quality…read more Also very flexible on time so I was able to get it done soon

Excellent customer service and prompt. They thoroughly went through my m550 before purchasing it…read more Thank you guys !

Great service, as always! I've been coming here for several years and never have any complaints.read more

I've been coming here for my 2-cars' regular oil changes for a decade or so. They always have a…read morepromo to keep the price down and include tire rotation, all-aound check up, etc. They're honest and fair and most important, super helpful and friendly. I live nearby and when I had delivered Car#1-Honda, John arranged to drive me home to bring in Car#2-Miata [RED!!!], and then come get me when Miata ready. Totally my go-to-place!

On my way to the gym this morning, I noticed one of my tires looked low and found a nail. I drove a…read morefew blocks to a gas station, added air, then went to Goodyear for a repair and tire rotation. After about 45 minutes, the technician called saying he needed to speak with me. I told him I was there waiting, and he seemed surprised. Had I not been on-site to check the tire myself, I likely would have just agreed to his recommendation over the phone. He then told me the tire couldn't be repaired and needed replacement, claiming it had been driven flat due to faint sidewall marks and a "burnt" smell. I explained it was never driven flat--only a few blocks while low on air--and I didn't notice any unusual smell when he tried to demonstrate. I asked them to repair it anyway, but he refused. Another employee offered to open the tire to show the damage, but after inspecting it, he couldn't find any issues--the tire was still good. They eventually repaired it as requested. It's only been a few hours, but everything seems fine so far. I didn't appreciate being pushed to replace a tire that's less than a year old, especially since I drive under 7,000 miles a year working mostly from home. Sharing photos of all four tires, including a close-up , part of the sides are hard to see. Just be careful with people trying to get you to replace something that doesn't need to be.

I've come back here a few times. Marc and the team are always friendly, efficient, and work with…read morecare. The price is pretty good too, especially given the location. It's quite convenient to drop off the car for maintenance and stroll Santana Row while it's being worked on.

Staff are rude, unhelpful, and unprofessional. I'm not going to be going back here ever because I…read moredon't want to deal with their staff especially for the prices they charge.

Quicky make my scratched bumper look like new at a reasonable price…read more Quicky make my scratched bumper look like new at a reasonable price.

Quick, reasonably priced and reliable service. The only repair shop in years that I've bothered…read morereturning to for future work. They don't price gouge and favor customer retention over short-term profit. I usually just text them a list of what I need like oil change with OW-16, tire servicing, other standard maintenance and examination. Then I just drop off the car, and done. Instruction followed and never any attempts at expensive surprise issues.

Chet's did a wonderful job helping me with my brake replacement and diagnosing the issue with my…read morecar. The owner, Vu, was professional, honest, and offered very fair pricing. Very trustworthy service -- highly recommend!!

I don't write reviews often but Chet's deserves one here…read more I took my 2007 Honda CRV to Chet's (Vu), as I was having steering issues and some noises after recent repair from two different mechanics. Vu took it immediately for a test drive with me in the passenger seat. He could feel the same issue I did. He then put it on the lift and inspected it thoroughly. He wasn't sure of the issue exactly but was transparent in the discussion and thinking. Given the car had been worked on recently by others, I can understand why he would be hesitant to take it on. He noted that "my reputation is more important than one car" or similar, which I understand and respect too, as he said he has been in business for 20 years. He considered his best recommended repair with available information but wasn't pushing it, as it's a pricey repair. Looking to get a second opinion, he then had a different co-worker take another look. The co-worker slid under the car and was able to identify an issue, which was a loose bolt from the prior mechanic. The team right then lifted the car and tightened all the bolts, then took it on a second test drive, and the sounds went away and the steering issue seemed improved. Vu spent about an hour on this work combined with another 15-20 minutes from two or three other people too. After all that, he told me not to pay anything, though I offered! He could have pushed the more expensive repair and I would have very likely gone ahead with it, but he didn't. I need to test drive it further to see how it ddrives, but Vu said if still having issues to come back then to discuss where we go from there. For now, the sounds at least have gone away which is promising! Thank you!!!