Always good service and food. Never have we had any issues at this Juan Pollo. Highly recommend.

Juan Pollo services are spectacular, their portions on food for the price are even better. They been nothing but polite and efficient with their service. Great place to get to go orders or to dine in. read more

Food was very tasty overall. The rice is a little salty but good. The potato salad was amazing. The beans were pretty good as well. I wish they would have given us salsa but the pico de gallo was great. read more

Food is good, service is good. It gets crowded, i try to call my order ahead but they usually don't answer.

This location is one of my favorites. The chicken is cooked and seasoned extremely well in comparison to other locations. The tacos are pretty good, and my mom likes the potato salad. The employees are friendly, the service is fast, and parking is easy. Definitely will be return read more

Juan Pollo - A whole chicken - Mexican Near Me - Fontana, California

Had a great experience getting our party cater by Juan Pollo at this location. Food was delicious. Customer service provided by Chris was excellent. Will definitely continue to use them for other parties. Highly recommend. read more

I encountered a rude employee i believe her name was paige i felt discriminated when she was taking my order she was very rude and unprofessional and she needs to be fired read more

I have been going every multiple years they don't have any in Arizona come back every chance I can please open one in Arizona soon as possible. I have lived in Arizona for 13 years and there are NO rotisserie chicken places at all read more

Visiting San Bernardino CA. The potato salad & rotisserie chicken & lots of salsa were delicious And my chkn salad xtra dressing with tortilla were huge. For fast food Wow, impressed!! I've returned to SF Bay Area & I'm mouth watering. read more

Super cool staff, and the place is pretty clean. VERY TENDER, JUICY CHICKEN! I love how their chicken taste, and by far the best chicken, beans and potato salad. A lot of staff here and the reasonable catering pricing are also a plus. So happy to have one in my city, when I lived in Upland that was my go-to, and now in Fontana I still have one so close to me. P.S They serve different levels of salsa spice, their hot is amazing! read more

If I could I would give Juan Pollo 10 stars. There chicken is so delicious. There potatoe salad melts in your mouth. The atmosphere is great. The cashiers that work there are really friendly. Best chicken in Fontana. It's not dry at all. The price you pay for your meals at Juan Pollo you are getting a good deal. Beans, rice tortillas are delicious. I would highly recommend them. I have eaten chicken at other places and it's been really dry. The restaurant inside is always clean. read more

Chicken at all juan pollo locations is so tasty, and just the best chicken around. The service at this locations is great.

We usually come to Juan Pollo on Citrus St. Fontana at least twice a week. My husband gets 1/4 dark meat plate, potato salad, cob of corn and 4 corn tortillas. I get the 2 hard shell chicken tacos and cob of corn. No wonder they have a lot of customers. The food is delicious and filling. We've come in at different times and it's always busy that's quite alright it's worth the wait. Juan Pollo on Citrus, sad to say I have a confession to make ......but we were untrue to you Juan Pollo on Citrus...yes ..we went to Juan Pollo on Valley....before noon. Ordered same meals...1st they don't have corn. my tacos were not the same hardly any meat, I'm thinking they ran out of cheese, but they had plenty of lettuce. Instead of 1/4 dark meat my husband got white meat and beans No spices in it. Oh must not forget the corn tortillas he got 3. It wasn't the same as yours Juan Pollo of Citrus in Fontana. We will stay true to you. read more

This chicken is so dry becareful or else you will choke on it the only items that are good is the sides they offer..

This is the best place in town.... fast and the quality is so far above any other chicken place it's amazing

Juan pollo is a classic! And this one, on citrus Never disappoints! Always fresh, tender, moist, and the sides are always on point! I've had potato salad from a Juan pollo in Ontario CA, and it had too many green onions. This is definitely the place to order from if you want good fresh food. read more

1. Service was lukewarm as they had a handful of customer but no orders were being prepped accordingly. thou the money was in the register. 2. The food was ok as it was just thrown on a black styrofoam container. I got lucky the white meat still had a bit of moisture as I came in early usually when they open. I guarantee it will be dry as the day goes by. they have changed their menu and They dont have the meal values or specials from before. Expect your bill to be higher.. Specially for big orders 3.I would come back but would be skeptical that the chicken would be fresh. As for the restaurant it seemed decently clean. Overall the restaurant will have customers but its a hit and miss. read more

Sorry but it's not the same as it used to be . We ordered to go and spent 200.00 plus for to give to nurses for appreciation lunch . I have have been coming here for years . So I thought this would be good the 2 pcs with sides of rice mash potatoes.. but when I opened it .. so embarrassing bec the chicken pieces were so small the chicken breast , legs were so tiny . It looked like the cornish hens size legs and thigh .. It use to be big portions. Not coming back .. read more

I always come in to this one they are ok but they have a young cashier, no manners. I ordered my food for my kids and nieces over the phone she told me I couldn't do that they are too busy for me and orders over the phone I went and the young girl avoided contact with me try to talk to the person in charge and she made excuses instead of taking ownership she is too busy making excuses that really bother me. What I came to realize a lot of Latino businesses like this one they forget service makes your business not your product. The chicken is good but not the best I rather go to pollo loco read more

Juan Pollo - Mexican Near Me - Fontana, California

Best food in the world no cap Family Pack is the best tenderd chicken in the world My grandma thinks is the best chicken read more

Best chicken place. They make their mash potatoes infront of you and you can taste the difference! You'll never go wrong with this place hidden gem read more

Found hairs on my food When I went last week. Not only one but total of 6 hairs on my salad, chicken and rice! Yuck!! And the worst part when I called to let them know THEY were mad at me for calling! I went in to show them And the manager had no idea about food safety at all! I asked why don't they wear hair nets and she just said "I don't know" I will never go there again. read more

They ran out of beans!!! The lady at the cash register was rude too but the chicken was pretty good. I won't be going back to this location but I'll definitely be eating Juan Pollo again. read more

I've always loved their chicken. It's so tender and has this distinct lime flavor (which I absolutely enjoy). Their sides, I'm a huge fan of their rice (because it has even more chunks of chicken) and their mashed potatoes/potato salad. Juan Pollo chicken is the real "finger, lickin' good" chicken. read more

I usually eat here all the time, and they have awesome food! But recently I'm not so sure about the quality. Yesterday I ordered Juan Pollo chicken with beans, rice and corn tortilla yesterday and ate it for dinner. It tasted great! However a few hours later I felt really bloated and slightly queasy.. I ignored it as it went away by the end of the evening. However tonight I finished off the rest of my meal and I don't feel good at all. I felt very bloated again and very queasy, much more pronounced than yesterday. I haven't been sick yet (and hopefully I won't be) but there is no denying I don't feel well after I eat here. It might just be me because my mom felt fine after eating, but she has an iron stomach. Anyway, the food taste great, but I'm not guaranteeing you'll feel great after eating. read more

I used to live in Lake Elsinore as a little kid and my grandma would buy this once a week. It's crazy how I moved to Fontana a couple years ago and I absolutely love this place it's the same as I remember a family favorite for sure. read more

Went here with a coupon from their website. Great thing is you don't need to print it, just show it on your smartphone. Deal is for 2 chickens with tortillas and their awesome salsa for only $15.99. You can't go wrong with this place. I grew up eating their stuff and can't get enough of it. Sadly there isn't one really close to me. So if I'm in an area that has it, I must get it. Chicken is so juicy and flavorful. I wish I could figure out the seasoning so I can make it myself. You can taste lime, after that I can't identify anything else. Now to the salsa, go for the hot one. It's super fresh tasting and that kick is great on the chicken. If I could give this place 10 stars, than I would. read more

Juan Pollo - Mexican Near Me - Fontana, California

Been coming here for years. The chicken is like no other. The marinade is very tasty. The wings end up nice and crispy, and they're addicting! The potato salad is very different. The potatoes are much like the consistency of chunky mashed potatoes. There are finely diced olives and shredded carrots in the salad. Most people either love it or hate it. I'm in the LOVE camp! Sometimes I stop just to grab a container of potato salad to go with whatever I'm making at home. The chicken seems a lot moister these days than it did years ago, which is a good thing. That was my only complaint back then, was that it would tend to be a bit on the dry side. I like the white meat, so dry chicken can be a problem. The lunch special is a great deal- 6.99 for two pieces of chicken, rice, potato salad, tortillas, salsa and a drink. Add $1 to get all white meat and you get two breasts with the wings still attached. Can easily feed two for lunch. You can get the lunch special anytime of the day, even at dinner time. read more

Lately the food has been on point! Potato salad has not disappointed me I shall keep returning read more

We always come here and always get what we need. They're never out of anything, they aren't the nicest staff by they also aren't rude. They're average in customer service but the food is great! The chicken is awesome and my sons love the potato salad! They have a couple of quarter rides inside which the kids enjoy while we wait. Speaking of waiting, the wait is never more than 5 mins. They're very quick here. read more

Dare i say but this chicken may be better than pollo loco, at the worst on even ground. But, the chicken at juan pollo is about 20% larger than at pollo loco read more

Best Juan Pollo in IE. Chicken not too salty like Upland Location. All sides, beans, potatoe salad & rice delicious. Meals are priced reasonable. As long as you know what you want customer service is excellent. read more

This is probably my favorite rotisserie chicken. I still love their beans, and their mixed rice and the potato salad. Love love LOVE everything Juan Pollo!!! read more

As usual I went again last night and I'm very pleased. This place is great home made potato salad rice on point keep up the good work I will be back soon thank you read more

I been here so many times, place is really good but it's been the 3rd time I arrived at 8:35 ish and they closed/locked the doors on me right when they'd see me get off the car. I understand they want to go home early maybe they should just change their time instead of making people waste their time and gas. read more

Juan Pollo in my humble opinion is the best tasting chicken ever. They have a very good tasting potato salad and always fresh salsa.

I was never a fan of rotisserie chicken. But my mother and sisters got food here once and I loved it. The chickens actually has meat on it not like pollo loco with there anorexic chickens. The chicken finger licking good. Flavor and juicy. Beans are bomb hands down my kids love there rice. The only downer for me was the potato salad. The flan and rice pudding is delicious. I go here once a month and always taste good no matter what day. read more

Worst customer service ever. They can't even take an order over the phone. I called in to place huge order for office party and they were very rude. I hope the owner knows how much money they are loosing by having horrible employees working there! I took our business elsewhere. read more

Not bad chicken. Menu is a bit short but covers a Good lunch. Good price, but don't expect much in the way of shine.

The lady at the register was extremely rude. I am actually a really nice person , I have worked customer service all my life, and so I can understand the food industry can be tough. I gave her my order, and since the order didn't include a drink. I added the large drink to it. She then gave me a medium. After she charged me, and I told her it was a large not a medium. She rolled her eyes and told me I told her it was a large. I ALWAYS order large just because my daughter and I always share a drink. She then told me she would have to charge me for the large drink. When she gave me the food my daughter always like to grab the receipt, so as my daughter is reaching for it, the cashier swipes it out of her hand and tries to hand it to me. I proceeded to tell her thank you and smiled and walked away.. and now as my daughter enjoys her meal, I'm writing this review. Customer service is a HUGE deal in any business. read more

Juan Pollo - Mexican Near Me - Fontana, California