Susan is great!! She listens to what you want, advises you! She has been doing hair for quite…read moresome time and used to own her own salon! She knows the latest styles and what will look good on you. Shes a color expert because she had worked with the best in this industry!

I asked for a blonde balayage over blue hair dye, a near impossible request. Erica was amazing. She…read moreexceeded my expectations with ease and in a timely manner. She is excellent company & offered me coffee while my color set. The salon itself is beautiful and clean, and they have a wide range of quality hair products available to buy. Definitely check them out!

If you want a salon that feels like home, you have to go to Salon Enza. The owners are so warm and…read morewelcoming; you can literally feel the love as soon as you open the door. It has such an amazing family feel, and the women there are all such beautiful souls! I've been in a number of times for my mani-pedi, and they always make sure to take such good care of me. It's a rare thing to find a place with this much heart and great service. Definitely worth the experience--I always leave feeling pampered and happy!

For the past 18 years my wife Reenie has enjoyed going to Salon Enza. From short hair bobs to Long…read morewaist length hair to natural looking highlights and color to her now natural and trendy beautiful gray hair of today. Most importantly, seven years ago Laura told my wife that her hair did not look right and she may have a female problem. Reenie went to the doctor and had breast cancer. I feel Laura saved her life. Laura said that her stylists are trained to be aware of changes in a person's hair and scalp and advise the client accordingly. Thank you! The salon is friendly and all the stylists are professional and personable. We went there for prom updos and the wedding party for our daughter. It's just a great place. A large parking area and handicapped access too. My photos tried to capture this happening place and the professional relaxed atmosphere at Salon Enza.

I've been here multiple times now...2 haircuts and 2 waxes and have had great experiences every…read moresingle time! The wax was quick and professional, and the ladies have been great to chat with throughout. For my haircut and color, I have been going to Erica and she's wonderful. Very consistent, always listens and will give me other ideas after asking if I'm open to hearing them (her ideas have been better than mine). She asks questions like "if you could change anything about your hair, what would it be?" and then uses that information to give you the perfect cut, style, and advice. I thought that was really thoughtful of her. I've been very pleased with my color and my haircuts over the past few months!! Also, you can't beat the Aveda products!

I've had very mixed experiences here. I've gotten my hair trimmed/waxes here before and they did…read morewell. However recently I went here to schedule an appointment for my wedding hair. First I scheduled a trial and my stylist cancelled twice over the span of about a month. At this point it was only two weeks before my wedding and they couldn't fit me in with another "senior stylist" so I went with another random stylist and understood appointment would be free of charge for the inconvenience. However once the trial was done (it took almost 3 hours and still wasn't quite right) I still had to pay 95+ tip as apparently only the hair cut was free (25) and I still was expected to pay for the styling. Then we get to my wedding day and I am supposed to have a senior stylist but was cancelled on a THIRD time the day of my wedding and was only told once I arrived at the salon. The same girl who did my trial did my wedding hair and I didn't complain much because who wants to complain on their wedding day? My bridal party also got their hair done and it was all beautiful but mine took an extra hour compared to my bridal party even though I requested a very very simple style , just curls and a little bit pinned back, and it came out very poorly despite me trying to steer the stylist in the right direction. I had to redo my hair completely afterwards even though I paid over 100 for my hair. I curled it myself and had a wedding guest who happened to do hair help me style it. Took less then 20 minutes and was perfect when we did it ourselves. After the wedding I looked back at the photos they took at the salon and I can't believe they let me walk out like it was! Totally falling out, messy, asymmetrical and bobby-pins showing (Photos from the salon and by the time I got home) About 3 weeks after my wedding when all the celebrations were done we called this salon back to explain what happened and ask for a partial refund or at least something. My mother who called was accused of "extortion" by the owner when she said she was calling before I posted this review... which is an honest review and we wanted to give them a chance to right it before complaining online. Then we were told we should have planned my wedding further out which has nothing to do with them messing up my hair so much. In the end they said they would call us back and it's been 4 days now. Overall really disappointing, This was the most stressful part of my whole wedding. They should have done more to compensate me or at least done my hair well... this was my WEDDING hair for crying out loud.

Did not get the color shades I asked for even though I paid upcharge…read more Did not want my hair thinned out as my hair is very fine but Tiffanie point cutted the last 2" of my hair all over & I am left with no weight or volume. Takes very long time to grow so very upset. Hair is now flat as a board and very unflattering. I wish Hairstylists listened to what you ask for instead of doing what they think is best.

Went here instead of my normal salon the other day because I needed a haircut before I went to my…read morecousin's wedding. Heather did a wonderful job and I will definitely be going back. She put some really cute layers in and trimmed the ends, plus was a fun experience. They have a little patio, would be nice to wait there in the summer.

I love this place! Found them when I was looking for a queer and trans-friendly hair salon in an…read moreaccessible area. Everyone I've worked with has been so kind and prompt. I look forward to my hair appointments here because I know they will work magic on my hair and listen to everything I have to say about it. My stylist always asks all the right questions about my hair type, texture, and how I'm regularly taking care of it. She's knowledgeable about the science behind my hair as well, from growth to dryness to volume. She asks how I like to wear it and gives me tips to help me achieve what I want with my hair. Plus, the staff all seem to be friendly with each other and having fun, which always makes an environment feel more positive. I have nothing but good things to say about Gallery Salon and would happily recommend it for folks looking for a new salon.

I loved my hair the first couple times but I went back and my stylist didn't want to do it and this…read moreis what I got. It's lopsided, she didn't do a single thing I requested and charged me $30 she overcharged me. . She was sarcastic and petty, she kept telling me i had the coolest haircut. And she didn't let me see it before I left. I do understand why she bombed my head like this, I would call this butchered She knew what I wanted and just didn't want to do it for me. This is so disappointing, i loved the places now i am going back to Encore That older gentleman will do a better job.

A professional, welcoming salon! I met with Emily and she listened and explained the process with…read morethe end results. She gave me a wonderful cut and style and I'm totally satisfied! Thank you Emily and I look forward to my next visit!

If you need anything done to your hair you need to come here. All the staff is friendly. There have…read morea cute small sitting area where there is also a few snacks & drinks. Don't forget they have free wi-fi. I go hair for haircuts & colors. Everyone here is so talented so it doesn't matter who you get an appointment with. My main stylist is Emily who is also the owner of the salon. I have been wanting to color my hair for a while & discussed a ton of different color options. We settled on reds & orange. For months before my appointment I shared inspo pics with her & she shared comments & suggestions. During my appointment she walked through the process with me & also gave tips for styling & color preservation. Not only did I learn from my appointment but she also took video & shared it so others could learn from it. I also had an appointment with her where I cut over 12 inches of hair off!! She really knows how to rock any style you are looking to do. Other stylists I have had here also are extremely talented. They also collaborate with each other so you will get the best results. If you have a different stylist do a touch up to your color they are able to read the prior stylists notes. Come here for your next appointment!!!

Very pleased with my recent and first time visit to Ritual Salon. I have been looking for a good…read morestylist for a while, and I haven't found someone who really gets what I am after. So, I just randomly chose Kenzie because she had a time that fit well with my schedule. And I'm really glad I did. I went in and explained what I wanted, I showed her pictures from back when I really enjoyed how my hair was cut. She then proceeded to wash and cut my hair. She then deliberately dried my hair so that she could continue to cut it while dry - which honestly I think it the best for my hair. Kenzie worked her magic while asking for input from me. I was able to tell her what I wanted and where I thought it needed some changes, and she was very open and responsive to that input. I really appreciated that. In the end, my hair is exactly the way I wanted it, and I am VERY VERY happy. I will definitely be coming back to Kenzie at Ritual Salon!

Ritual Salon is my choice for a haircut in Rochester. Staff is friendly and the atmosphere is…read morewelcoming and stylish. Overall I've had great experiences here every time.