Changed my oil, failed to reinstall lower engine cover. So now I have to purchase a replacement…read more Furthermore their inspection indicates they checked air pressure, yet I had to put air in my tires shortly after. So quality is out the window, and cost is no better than local mechanic. Disappointed and now their lack of attention requires me to spend money on a replacement part

I was super impressed with my experience at Jiffy Lube on 3/6. I stopped by late morning after…read moreconstantly putting off my oil change. Luckily I was the only car there and I was able to pull right in. It was a team effort and everyone helped to get me quickly out of there. They were clear and communicative about the pricing of things, so nothing was a surprise. I was literally in and out in a little over 10 minutes with fresh air in my tires, new blake fluid, a new filter, and an oil change. Very impressed!

Excellent automotive specialist. Sully's is honest and has very reasonable prices. Nothing is…read morehidden as Steve explains everything at the onset. And, Lori is very knowledgeable in automotive skill. We would highly recommend Sully's Auto Care to everyone seeking to have their auto repaired the first time.

If you ever need to get your automobile fixed this is the only place I'd recommend. Steve has…read morehelped me multiple times with my truck and also my Jeep. He is quick to investigate the issue and explains everything that is involved and lets you know the cost of parts and labor and also his prices compared to everyone else are VERY reasonable! He goes above and beyond and so do all the people working at this shop. Very helpful and friendly, they have integrity which is rare to find these days. When you deal with this shop it's like having your good buddy hook you up and help you out! Honestly I can't say enough good things about this business. When I was lied to by another person about what was "needed" I got a second opinion here and THIS was the correct opinion. It all went exactly how I was told. These guys really care about their customers and their work. You would be doing yourself a disservice by going anywhere else for your automotive needs! I will be going to them always and you would be wise to do the same! Best mechanics around right here!!

Long review but worth reading if you're considering servicing your vehicle here…read more I ordered four new tires with installation online and scheduled a 9:00 AM appointment at Pep Boys. I arrived at 8:55 AM only to find the doors still locked. At 9:00 they finally opened, and the employee at the front desk informed customers that the technicians were late, so no work could begin yet. The first technician didn't arrive until around 9:15, and nobody working there seemed remotely concerned that he was late for work while customers were already waiting. I left my car and returned later that day when the work was supposedly completed. In the parking lot, I immediately noticed one valve stem was missing a cap. When I went back inside, they handed me a random mismatched cap that barely fit the threads. Shortly after driving away, my tire pressure monitoring system began updating, and one sensor showed "unavailable." I also noticed one tire was losing air. Because I was rushing to an event at my daughter's school, I could not return immediately. The next day I brought the car back. To his credit, the employee at the front desk seemed overwhelmed and understaffed, but he genuinely tried to help. While assisting me outside with a diagnostic tool, another employee--presumably his manager--came outside and reprimanded him in front of me for leaving a customer waiting inside. They argued in front of me and even tried to pull me into the disagreement by asking for my opinion on how the situation should have been handled. Completely unprofessional. They eventually discovered they had forgotten to install a tire pressure sensor in one wheel, and the leaking tire had air escaping around the valve stem. While fixing it, another employee informed me that the leak I found (a separate tire from the one with the sensor issue) was caused by a barcode sticker had been left on the tire during installation, preventing a proper seal, so they had to remount the tire. He seemed amused by this mistake. After already making a second trip and spending hours there, I did not find it funny. When they finally finished what they could, they informed me that "Blake" had apparently taken the sensor programming tool home, so I would need to return again in two days when he was working. On my third visit, things somehow got worse. They informed me they had run out of the adhesive wheel weights needed to rebalance the tires and it would take hours for more to arrive. Sensing my frustration, one employee went into the garage and found some loose weights lying around to use instead. After waiting yet again, I was finally handed my keys and told that Blake still could not program the tire sensor and would call me back once he figured out a solution, but he did not know what the exact issue was because he was "out of the loop". It has now been well over a week, and nobody has called. This entire experience was so absurd that I honestly worry people reading this review won't believe it actually happened, but I assure you every word is true. Beyond the repeated mistakes, what stood out most was the complete lack of pride, professionalism, accountability, or quality control. Nothing was checked before returning the vehicle to me, and every visit uncovered another careless error. The condition of the store itself reflects the same lack of standards and pride. The front area was cluttered with trash, dirty rags, random boxes, and layers of dust and dirt that looked like they hadn't been cleaned in months. It genuinely appears that nobody from corporate Pep Boys has inspected or managed this location in years. This was easily one of the worst customer service experiences I have ever had.

Made an appointment online. Brakes pads and tires. Without even looking at the vehicle, the brake…read moreprice went from $200 to $1100. According to them, as soon as you hear a squeak, you've probably ruined your rotors. A bait and switch scam. Declined the brake job. The manager told me that they would check them and see what I needed anyway since brake checks was a service they provided. That did not happen, And he was long gone when my tires were finally done. Appointment was at 2. They come out at 3:30, after I have already waited 90 minutes, and tell me I ordered the wrong size tires. I had used the option on their website to determine the size, I put in my license plate and it pulls my car info from the DMV. They are just now getting started 90 minutes after I arrived with my car with the cheapest tires they have in stock that fits - and I have zero info on which tires. 4.5+ hours to get tires. Only tires. And offered 10% discount for the wait. You know what would've been great? A phone charger to use. Some water while I am trapped here. A bathroom that isn't visibly filthy, a hook to hang my bag while I use it, and maybe paper towels to dry my hands. Not sure what happened to the car before me, but they paid and left, then the mechanic ran out alarmed and told the desk to call them on the phone and have them come back NOW. Another customer just returned with their vehicle. They got an oil change. It was overfilled and they had to have it towed. Everyone I've met in my half day of getting tires swear they will never come back here. I can't even tell you what I've heard coming out of the garage. Obnoxious and completely unprofessional.

Great service and value. Cheaper than the dealership. Showed up on time. Extremely professional…read more Best part is I didn't have to leave my house!!! Highly recommend.

From the owner: Stop getting ripped off by the dealerships and speedy oil change shops. No unwanted up charges or…read morehidden fees, up front pricing, with special attention to each individual vehicles needs. All makes and models. Gas or diesel. Convenience and flexible scheduling.

Mike and his team provided great service and response time for a basic exhaust repair on my 2019…read moreSentra. Thank you for an honest job well-done and well- priced! Jim

Fast response time to questions. Receive the information requested will follow up on monday to make…read morea feature appointment from my transmission diagnosis very good service

Acura 2008 Mexico…read moreTire & Mechanic. Fernando and Co are terrific. They were professional, courteous and very reasonable. I will DEFINITELY return.

Nice people, family owned business. Immediate service, installed rear tires on my 1 ton dump truck…read morewhen everyone else was closed. Fantastic hours and had a great selection of like new used tires, i will definitely go back.

Andreas was great and got me a Lyft so I could run an errand while my car was being serviced. An…read moreoil change and tire rotation was around 150 and they also checked for anything else my car needed. They have popcorn and bottles of water for folks in the waiting room. I didn't buy a car here so I can't speak to that, but it was great for service. They also gave it a wash while I checked out!

I leased a 2025 Honda Prologue Elite here back in August is 2025 - I will say that the sales…read moreexperience was just awesome - but that is where it ended. Shortly after I discovered that their finance manager made an error submitting the lease documents to Honda financial. What was supposed to be 12k miles a year got recorded in error as 10k miles a year. Over the last 6 months I have sent numerous emails and phone calls and visits to the dealership to resolve this - They have confirmed the error was made but after 6 months have done nothing to correct it. Their inattentiveness has really soured the whole purchase process. And my confidence in them is fading by the day. Thats just 1 issue I have been struggling with. *****THE POWER OF YELP***** - minutes after this was posted the finance department called me to say that Honda will be sending me out a letter informing me that my lease will be for 12k a year and not the 10k error Balise has submitted. After 6 months - ******THANK YOU YELP!******

Great service from the team. Extra shout out to Brandon. They were out of the engine filter I…read moreneeded and he went to the parts store to get it while they were doing my oil change. Not many places go that extra mile. I was impressed.

All around excellent experience. Recommend highly. Starting with the personnel, honesty integrity…read moreprofessionalism quality.

Beware of Midas Muffler on Bald Hill Road misdiagnosed saying that I needed a left rear caliper and…read moreI didn't need it they tried to charge me $1800 to do my brakes got it done at Ryder tire for $350 BEWARE.......

The employee Darlene and the Mechanics went beyond all services center would ever do…read more We brought are car into the garage for service due to issue. Employees at Midas looked over our vechile and then researched for cost saving options due to the engine needs to be replaced. They even spoke with the dealership on the issues of the vechile. Great service, Great Staff and positive to have in Community. Love them absolutely recommended to any one to darleen and to the guys much love and respect thank you so much

The owner jay is a friend of my parents and still doesnt have basic respect for customers. I…read morerecently brought my lexus here to clear out the sunroof gutters and replace the car battery, and somehow left without a side mirror cover! I was never compensated or even made aware of this has to see it for myself and even then didn't notice until i was home! Reached out to him about it and was blatantly ignored. Don't go here unless you like your vehicle straight disrespected. Im 19 years old and this is my second car and the first one i'm putting real blood sweat and tears into. This experience was awful and makes me never want to bring her to a shop again let alone this shop. If i were to be compensated or at least have the side mirror cover returned I wouldn't be leaving a negative f****** review!!!

100% recommend coming to this shop! Very helpful, Jay is awesome! He has great communication as…read morewell as customer service.