All the guys at the craftsman location in Merrifield are very friendly and also provide excellent…read moreservice. They do a very comprehensive assessment of your vehicle, and I can always feel the difference in my vehicle after my repairs are done. They're very transparent, and do a good job of taking care of their customers by doing jobs well and in a timely manner. I think their warranty on certain parts and services is also great. They really take time to make sure the issue is resolved even after they install the new part. Brennan has taken care of me the past 2-3 of times at craftsman. I really trust these guys and will continue to use craftsman (in merrifield) as my mechanic for the future.

5.0 Stars Outstanding experience and great customer service…read more Yelp brought me here. I did a search for the top auto repair shops in my area and Craftsman was well on the list. Reviews were solid. Once I realized how close I was to two of their locations, I made a mental note to check it out. I called, they were welcoming over the phone and not in a spazzy rush like some of the other shops I had been calling around to. They took their time over the phone!!! I made an appointment to get some estimates, showed up, told them my concerns, and they checked out a few things going on with my car. Again, very welcoming in person as well. I came to get an estimate for front and rear brakes replacements, possible oil change, state inspection. As I waited, I skimmed through two books the owner had written! They said I could have a copy, so kept one. The owner has the right idea and it shows. The waiting area was cozy and super chill equipped with coffee and snacks and TV. What took the service over the top was how well the gentleman took to physically show me what was going on with my car. He also took pictures. In the front office we examined the photos and he explained, and educated me about what was going on and what needed attention and why it was relevant. He made additional recommendations based on car mileage and manufacturer recommended maintenance. We discussed pricing and I agreed to get some of the work done. They gave me a Lyft ride home. Called me when it was done a few hours later. Scheduled a Lyft for me to return. Back at the auto shop, I paid and I was on my way. I felt really impressed because they explained things about my car I had never known about in the 5 years of owning it. I felt educated and walked away understanding things better. In all the 20 years I've maintained cars, no shop has ever explained things to me the way they did. I must admit, I felt the labor fees were a bit steep. I felt my wallet go ouch! However, I feel extremely safe in my vehicle because of everything I learned. I will definitely, without a doubt return for future maintenance work and I will knock out some of the other recommended maintenance items in the near future. Highly recommend. Great experience without a single hiccup.

Even though it was a bit crowded, it was a speedy process. I asked and received an oil change. I've…read morebeen to other jiffy lubes and yes they always shove things for you to get done except this place. I love it

I have been taking my car to Jiffy Lube on Maple Ave in Vienna for service for well over a decade,…read moreand they have never let me down. Their service is fast, professional, and pleasant, and the prices are pretty reasonable. The mechanics and staff are always kind, and they appreciate your business. They have always taken the extra step to provide great customer service. I have never felt taken advantage of like I have whenever I've had to take my car to the dealer. I will continue to go to this Jiffy Lube as long as I continue to live in this area.

A quick and easy process for an oil change. They recommend me to check their website for coupons to…read moreuse for the service. I sat in the car while they completed the service. I guess I went at a good time because we were in an out in about 20 min. When you turn in, drive to the left of the building to pull into the backside. You don't need to go into the store itself.

Amazing. Me and my friend went for an oil change in her janky car and Dwayne was the best guy for…read morethe job. He got us in and out quickly. His team was nice and entertained my funny jokes. great service, give that man a raise!

Great job done by Eurasian. Very professional guys. Prompt communication and reasonable cost. Free…read moreShuttle service is great. I strongly recommend Eurasian.

They diagnosed the issue, gave me an estimate and did the work efficiently in the time stated. They…read moreare Aces!!! Courteous and personable.

Honest, organized, efficient, fast, reliable. Highly recommend this shop for service. Ed was our…read moreservice writer and he was very communicative, helpful, and personable.

Don't believe the five stars I should have ignore that it's always a trapped , the lower stars…read morealways speak truth. Got safety inspection and they called and stated I had to get the tag light and tire fix today or they were going to reject my inspection and didn't let me know that I had 15 days per Virginia law to get it fix and to get inspected again, the most they could charge me was exactly $1.00 per law. I felt obligated to get fix now bc of the threat that it was going to rejected Today not knowing I could wait . I would have replaced the tag light myself for cheap. Really upset they scammed me and weren't honest. I hate going to these place as a female bc I will always get ripped off . I have a 2011 Camry Le. Tag light fix for one bulb was $45 and plug for one tire was $40. To replace rear brake pads which I denied to get here was $709.43 ... Called Gaithersburg Bay Area tires and service and they quoted me $510 ... Hope this help other females out there comparing prices and such . Thank god all safety inspection is only $20 everywhere you go because that's Virginia law , they cant change that price .

We have used Frames for many years on all of cars. They provide the highest service and quality…read morework!

Really nice people to work with. They will go beyond explaining the issues, recommendations.read more

Went in on a Thursday afternoon & the staff were very friendly and informative about what they are…read moregoing to work on and do on my ford focus, I was only getting a oil change but they gave me a run down on what is is good condition & other things I should either change or be aware pretty soon I'll have to replace it & NO HIDDEN FEES. Love how they are quick, straightforwards & honest. I had a coupon so the pricing was fair but the service made it worth it. Thank you team

Quick and easy oil change and tire rotation , they checked the usual basics…read more Engine and cabin filters, lights, blinkers etc. recommend signing up for their coupons, usually there are some available for $5 or many a times 25% The entry is a little weird so once you enter, drive up to the back and then go right to enter. I could just sit in the car until it got done. Kumari (Asst manager) and John (service professional) were friendly and were super helpful The total cost was not bad for tire rotation, oil change and new filters.

Recently, I went to this gas station and I was told I needed front and back brakes and rotors. I…read moregot new brakes and rotors for the front. I went to another shop a week or so later and was told I didn't need rotors for the back (just brake pads) and charged me a LOT less. I'm very disappointed because I've been to this gas station before and I felt as though they were honest. I'm all for making money but not over charging me.

Fabulous! Swe is great - repair was done efficiently, quickly and low cost! Saved my day!!read more