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JWR Outdoor Remodeling

5.0 (1 review)
Closed • 7:30 am - 5:00 pm

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Services - JWR Outdoor Remodeling

Landscape design

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11 months ago

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Secret Gardens

Secret Gardens

5.0
(9 reviews)

Secret Gardens absolutely blew me away! I had been wanting to refresh the front of my house for…read morespring, and after hearing great things about them, I decided to reach out--and I'm so glad I did. Phillip was amazing from the very beginning. He walked me through the entire process step-by-step, took the time to understand my vision, and explained everything in detail in a way that actually made sense. I don't know a ton about landscaping, but he made me feel super comfortable the entire time and gave suggestions that turned out to be perfect for my space. The final design was stunning--colorful, clean, and it completely brought my yard to life for spring. I've had so many neighbors compliment the work already. You can tell they really care about what they do, and Phillip made sure every part of the process felt easy and stress-free. I also found out they have a full garden center too, which I'm definitely planning to check out next! It's so nice to know I have a local place I can go for both plants and professional landscaping. If you're thinking about redoing your yard or just want to add a little life to your outdoor space, I highly recommend Secret Gardens. Great people, beautiful work, and just an all-around awesome experience!

We needed an experienced landscape designer that would modify our existing failing landscape due to…read moreincreased shade over the years and also repair and upgrade the irrigation and drainage systems. We provided a budget and a few specific design parameters. Philip took some photos and designed the new landscape into the photos and made a presentation. We made some adjustments with the proposed lighting and the job was completed in two days by a very competent team.

Century Oasis Pool and Spa

Century Oasis Pool and Spa

3.7
(11 reviews)

Century Oasis Pool & Spa did a beautiful job hardscaping and landscaping my back, front, and side…read moreyards. They built a travertine patio in the backyard, hardscaped side yards with pavers and rocks, added a mulch bed to my side yard, and rebuilt a retaining wall. The project manager (Amanda) and owner (Giancarlo) were both professional, helpful and available throughout the entire process. They were also able to accommodate additional projects at the last minute, including adding a French drain system to one of the side yards. Everyone involved was committed to making us 100% happy with the end product, whether that meant changing out chipped travertine tiles, recommending different design options, or making several trips to the worksite to plan out project details and ensure everything was 100% up to par. I would definitely recommend!

I'm sharing an update of my personal experience with dealing the owner of Century Oasis Pool & Spa…read moreof McKinney, Texas, Giancarlo. Instead of trying to fix a faulty landscaping job, Giancarlo Medrano, responded with homophobic and profanity laced texts detailing how he would confront me, has a gun and threatened to send "his people" over. He also proceeded to label the house that he worked on (a rental property that I manage) as "cheap" and then goes on to brag about his rental property. He seemed so extremely proud about his financed house. Anyway, I had blocked his phone number after the incident but could see more of his texts through my old Apple ID. In these texts, he went from playing Mister Tough Guy to the victim and claimed that I had been the one who harassed and threatened to kill him and claims to have made police and FBI reports. A complete 180 and a testament to his character. What a quality guy. If you run into any problems with his work, be prepared for a load of excuses and insults. Summary of communications via phone calls and texts: *Half year of receiving the run-around (ie. Too busy, out of town, admin forgot to get back to me, blamed others, etc.) to fix the flowerbeds and add the missing drain holes *After many months passed thinking that Giancarlo was working to schedule in a fix, he started blaming the situation on his cousin. He then suggested that I pay a small amount, to which I found agreeable, for the flowerbeds to be fixed. Now he claims that I wanted a free fix... go figure. *I warned Giancarlo about the consequences for not taking ownership of this situation. Gave plenty of opportunities to fix before posting a review that seemed to upset him. *Giancarlo continues to claim that I own the home despite me explaining over the phone that I wasn't the owner and that I just there to help manage the property. *Giancarlo threaten to sue me. I gave him my lawyer's contact and I have yet to receive any contact attempts. *Giancarlo claims that I would be contacted by the police and FBI. I have yet to receive any contact attempts. In conclusion, I can't say that I would recommend doing business with an egotistical owner who tries to gip you at every corner, changes stories and takes no responsibility. But, don't take my word for it. Dig in the yelp reviews to see hidden reviews from others.

Pristine Landscaping and Lighting.

Pristine Landscaping and Lighting.

4.2
(39 reviews)

What a nightmare. Their new employee was crazy with the skid steer, destroying my septic tank…read morecover, breaking 2 large sections of the driveway, gouging my red oak tree, busting 3 sprinkler lines, and scraping 3" of old soil, only to replace it with 1/2" of topsoil, so now I have a sunken yard. It's taken more than 2 months to get everything done, and it still isn't working right. The control box in front was not properly installed, so now I have a heavy leak, and was told I would have to pay extra for them to fix it. Ha! You think I'd ever call them again? After 30 years as a real estate broker, and dealing with all kinds of landscapers, Pristine wins the award for the worst.

Update 9/14/24: I reported this company to BBB and then the owner Josh started contacting me again…read more THIS WEEK 9/10 He finally brought out more sod. However, he did NOT bring enough to replace all the dead original sod he installed. Also, he did NOT fix the poor ground prep in a large are by my fence gate that his crew did NOT prep originally and left the flag stones and decomposed granite in ground. His crew on 9/10 laid new sod over this area & over flagstones again. He was contracted to clean this area up and prep for new sod removing decomposed granite & flagstones & Josh did NOT both times! So this new sod will die unless me the customer digs it all out and relays the sod. His crew cut more off my front trees that did NOT need it. There were contracted to cut the back trees. None of the crew in 9/10 spoke English at all & did not understand me. Josh did NOT show up as usual to suppervise or send any crew leaders to make sure the work was done correctly. JOSH HAS NO CONCERN TO DO A JOB CORRECTLY OR AS CONTRACTED So tree cutting in backyard was still NOT done per contract Texas Sage bush was still NOT dug up and moved per contract Front gutters are still crooked. Not fixed at all. JOSH REFUSES TO FIX IT Josh refused to make the wobbly fence stable by adding more post and refused to add a 3rd gate hinge. He did fix 1 of the boards on the lattice at the top but we had to fix the other 2 that were coming off. JOSH REFUSES TO FIX THE FENCE TO MAKE IT STABLE OR WORTH $18k he charged for it The fence subcontractor told me Josh was to pay him $5k for the fence build NOT $18k (not sure if Josh paid him or not) that is why the fence guy refused to fix anything on my game, he told me you got $5k fence and that's all he is doing. JOSH IS DISHONEST AND DOES CRAPY WORK. HE DEMANDS PAYMENT UP FRONT TO SCHEDULE, then more UPFRONT BEFORE HE STARTS WORK & PAYMENT EVERY WEEK BEFORE WORK IS COMPLETED. He will hold off on the last few thousand knowing he has already scammed you out of your money & not done quality work. He will keep saying he is showing up to fix work not done correctly, he will say materials are delayed, his crew manager Chris will tell you he is in the hospital when he is not just to delay you and push you off. Then they will block you. So do NOT do business with this company. Look him up because he has 3 different companies and all run this way If you have a contract with his company make sure you don't pay up front like he demands. He does not pay for any supplies up front. He makes his subcontractors pay for all their supplies and doesn't pay them until afterwards. If he even pays them at all. 2 subcontractors were not paid on my Reno and came to my door asking for payment since Josh & Chris refused to pay them and blocked their calls also. With my help pushing back on this company and reporting them to BBB these 2 hard working subcontractors reported to me this week they were finally paid on 9/10 the same day Josh came out with sod & same day Josh reported to BBB all subcontractors were paid in full. These 2 subcontractors jobs were done 30 days ago SO THEY SHOULD HAVE BEEN PAID THEN! Josh has also NOT shown up to do a final walk through inspecting the work with me the customer as port. He is just demanding I pay final bill (which has not been sent) plus daily late fees. This guy is a jock and a SCAMMER . He won't show his face or take your calls. He only shows up for payments https://pristinelandscapingandlighting.com/

Adrian’s Landscaping

Adrian’s Landscaping

1.0
(1 review)

Terrible quality & service. Sod installed along with new soil had fungus, identified by Adrian's,…read moreconfirmed by Citi Turf. I have paid to have multiple treatments for the fungus, and the sod still died. Now Adrian's will not return calls to correct situation. Installed last year, and have been trying to get them to respond since then. Last year, they said I had to pay again to replace the sod, even though their product was defective. As proof, the rest of my yard that they did not install the sod or the soil, never experienced the fungus. Only what they installed had the fungus. Terrible company, terrible service and terrible quality. They do not stand behind their work.

From the owner: Hello everybody, my name is Jose Owner of Adrian’s Landscaping. We have been helping our clients…read morecreate a beautiful outdoor space on Their most important investment of their life, their home. Our three current crew Leaders have been with us for over 15 years and they are very familiarized with our expectations on each job site for each client before they arrive on a jobsite. We have been helping clients in all Collin, Denton and Dallas counties with great 5star Google reviews over the years. Give us a call today to start your process of receiving a very detailed proposal /sketch of Landscaping shrubs For your project, once approved via signature on a very easy to use App, We will add your project to a very short waitlist and upon arrival at your property, we take all the necessary steps to protect all existing landscaping to avoid any damage due to the new construction. Give us a call today, text message or visit our website to fill out an inquiry.

JWR Outdoor Remodeling - masonry_concrete - Updated June 2026

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