I called trying to get a quote and explain and once he heard theres another place offering to do…read moresame day service he hung up on me

Nice guy but the prices are questionable, at least for my lifestyle and the shoes I typically wear…read more I had a beat-up pair of Blundstones that I was thinking about reviving--he quoted me something like $80-$120 to repair the rundown soles, polish the leather, etc. (Price was for both shoes / per pair. This was a while ago so I don't remember the exact numbers.) Blundstones run about $200/pair when they're new so I wasn't really sure about spending approx. half the cost of a new pair just to save an old one. Ultimately I decided not to go through with it, but I might've changed my mind if the price were lower. The cash only thing is pretty inconvenient as well.

Another AMAZING job done by Charlie! My bag was starting to fray and he fixed the strap to look…read morebrand new again! Always the best quality work. Would definitely recommend to everyone

I don't usually take time to write reviews, but I had such an amazing time with the service here:…read more Never gotten anything done at a cobbler before, so wasn't sure what was possible in terms of repairs. My boots (pictured) had an incredibly worn down heel and sole that was peeling at the edges. I was assured they could fix it and was offered a flexible pickup date and time depending on my needs. We talked through new sole options and what I specifically wanted. I walked about feeling optimistic about the outcome, only to have my expectations exceeded upon pickup. The heel and sole may actually be of better quality than how I purchased them and the newly oiled leather make the pair look brand new. This location is nowhere near where I live, but if I need to repair any more shows, I'll make the trek out here again.

Cobbler Express is simply the best! I've been coming here since 2016 and even after moving to…read moreChicago, I only bring my shoes back here- they are the only place I trust with my shoes! They're also super accommodating with rush turnaround so I can get my shoes before I have to go back to Chicago - so thank you!!! Definitely come here if you're looking for the best, highest quality shoe work that lasts for years and protects your shoes.

Highly recommend Cobbler Express! I brought in three pairs of designer shoes that were in rough…read moreshape, and got them back looking almost brand new. I also had protective soles added to two new pairs of Margiela Tabis, and the work was flawless. Great craftsmanship, fair prices, and I'll definitely be back!

Highly recommend!! They do a great job here every time I request shoes to be fixed. They also fix…read morebags as well. They are efficient, reasonably priced, and overall the service is top-notch.

Great! I messaged Tony since I needed a new heel tips on my main black pumps. He messaged fairly…read morequickly, I brought the shoes in and they were ready within hours. He even polished them for me! It was a little on the expensive side ($25) but given Chelsea Manhattan and speed of work since I needed them that evening, double thumbs up!

This is my second time, dropping off shoes at this establishment. The first time I had to return…read morethree separate times because my shoes were not ready. The phone does not work at this company. And when I got the shoes back, one of the shoes was not stretched as instructed. I had to bring them back and I brought them along with two different pairs to also get stretched. I tried to pick them up today and upon inspection, he had gotten black dye on $850 camel colored boots. They do not look like they are coming out. I am a very upset that these shoes are now ruined. I am expecting Alex to remedy this situation by paying for the shoes, or paying a different cobbler to remedy the situation. I expect this shop to take this experience as a learning lesson to not rush their shoe jobs and also to communicate. Also, upon asking for the owner's number, I was repeatedly told no, I will be expecting a call from him.

I was in town for just a couple of days, and brought a pair of A.P.C. boots here that were badly in…read moreneed of a Vibram sole and heel replacement. They were able to complete my repair in just a few hours, and the price was the same as I used to pay at other repair shops uptown 10 years ago - in short, a great value especially for a rush! My boots look gorgeous, thank you :)

Same day service! Thank you so much for the quick turnaround on my designer shoes! I'll be back to…read morerepair my boots. Thank you, thank you, THANK YOU!

I called around 4-5 different shoe repair shops to get my boss's boots fixed. The zipper on the…read moreright boot was not pulling up or down. Most of the places quoted me up to a week to get fixed! When I called premium cobbler, they didn't answer my call but WALTER was nice enough to give me a call back and apologized for missing my call. He said to bring in the boots and he would get it fixed asappp. He was scavenging for an identical zipper and was able to get it fixed and picked up in less than 3 hours. THANK YOU WALTER!

This isn't a knock on the business but, NOT WHEELCHAIR OR STROLLER ACCESSIBLE!…read more I've heard he does incredible service! But I rolled up and didn't realize it's a basement business with a tall staircase leading down. Didn't see anything mention the tall staircase so mentioning for accessibility purposes! I will come back again when I am sans baby or I have someone to watch the stroller :)

Five star experience, we are talking about true crafting shoes and boots back to new- I actually…read moregasped in the best way possible when I saw what they did to my 12 yr old boots- it bought me back to when they were new. Others that I didn't believe they could get the marks out they did. Plus this great waterproofing treatment. So very grateful I found them in the neighborhood as I would travel for them. Thank you

BEST PLACE EVER - I LOVE SHOES - THEIR WORK IS QUALITY - ARTISTRY - took me a long time to find a…read moreshoe repair store - during COVID - I am so happy - I found this place - they are beyond wonderful to deal with and their work is superior. If I could give 10 stars I would - I 150% recommend them - they are simply wonderful!!!

First time I needed a shoe repair and had the best experience at Cobbler Express! My sneaker was…read morefixed in minutes and I was charged a very fair price. The owner replies very quickly by email and was very professional and kind. Highly recommend this location if you are in need of a repair!!!