! ATTENTION ! They deliberately sabotage your vehicle's…read morecomputer system to drive down the price so they can buy it cheaply; then, they simply fix the system using a computer and resell it to another buyer at a high price. I urge the ‍FBI and FEDERAL authorities to investigate this. I can personally attest to this: I took my Range Rover Sport Supercharger there to get a price quote, and they sabotaged its computer system. They disabled the electronics of a car I drove every day and then claimed there had been a pre-existing fault. Now, I can't even drive my car! I do not recommend them to anyone. You will get scammed! There are millions of people like me on the internet. You can look it up. ! ATTENTION !

I'm not going to one star the place but feel the need to warn other to be diligent when purchasing…read morea vehicle from CarMax. The shopping experience and selection has always been good, but my third experience has come to bite me in the wallet. I've owned an Odyssey purchase there for about five years, and a couple years into it I got a flat tire in my garage from a sheet metal screw. Turns out the driver side wheel liner and plastic shield underneath the engine had been reinstalled with sheet metal screws at some point prior to our purchase. I was annoyed and contacted the corporate office only be told that their inspection should not be the basis of a purchasing decision. This vehicle also had a clean Carfax report. This brings me to today. During a recent family vacation, the driver side fender started popping out, pulled the wheel liner that then shredded against the tire, and exposed a rather extensive Bondo job. So my Odyssey now sits in a body shop with about $1,600 in estimated repairs. I was a little too trusting and assumed that these sort of issues would have been discovered prior to selling a vehicle. Really hoping this wasn't a CarMax repair.

A couple of days prior, my check engine light came on so I went on my computer. This is where my…read moreadventure started yesterday with me making an appointment for today. I was able to get a 0700 appointment. Showed this morning and was first in line. The doors opened at 0700 as advertised and I pulled in and got out of my car. I was greeted by Jason and he asked if I had an appointment. I stated I did for 0700. He looked on the computer and couldn't find my appointment but went ahead and booked me in anyways. I was getting an oil change. I told him that and funny as it is he said I should get a transmission flush and a radiator flush that I was overdue. I just had to laugh and told him no. Funny thing was I literally just watched a YouTube video that talked about Service Writers will always try to upsell these two services because of the huge margins they make on them. I then went into their lobby to wait. They have a great lobby to wait in while you wait. In the morning they free coffee and pastries for customers who are waiting. After about an hour Jason came in and waved for me. I followed him back to his desk. I told him I had a coupon for the service, he was a little perturbed by that and lectured me about it not being presented when I came in. No big deal, finished the transaction and he told me my car was outback. I went out and got in my car. Whoever moved my car had to be a short person because I struggled to get in because they had the seat all the way up to the steering wheel. Finally got in the car and adjusted the seat and started the car. To my surprise my I look down and my "Check Engine " light is still on. My thought was I should go back in and show them but decided it wasn't worth the trouble. I'll definitely make them come out to the car next time before I leave.

We leased a Tacoma TRD on Sunday with the help of Liam Manogsky and he was great -He explained all…read morethe gadgets and explained the car play stuff with such patience. After our deal was ready tosign I learned he was helping another customer witha van purchase. I never felt rushed or negleted. He really cared and was a Great Salesman. We will return to him and refer friends to him.

So, I wouldn't set your standards super high for this place. It's mostly older cars (at least 10+…read moreyears old) that likely aren't in the best condition, but they go pretty cheap (around 5-8k). I just popped in here because I needed to test the driver's seat in a few different cars to determine how high the dash needs to be to fit my legs under comfortably while maintaining enough visual field, and the guy was cool about it. :)

I live in Kentucky but purchased a truck from Bill Leggett Automotive because they had the model I…read morewanted. Before buying, I asked several questions over email about its condition and any possible mechanical issues. I was told, "Zero issues, very nice truck." Unfortunately, that was not true. On the drive home, the exhaust pipe past the muffler fell off. I also discovered problems with the front brakes and alignment. Additionally, the bumper was supposed to be replaced before I picked up the truck on May 31st--but it hadn't been. I was assured it would be delivered to me and installed by a local mechanic arranged through Travers Hughes. It took over a month before the bumper even arrived, with Travers blaming the eBay seller for the delay. When I found a local mechanic who could install it for $125, the bumper showed up without the correct brackets. On July 18th, I emailed Travers about the issue, and he replied that he would "contact them and get the correct parts and send you the $125 no problem." Today is August 21st. I still have not received the correct parts or the $125. My advice: Do not take their word for anything. Do not trust that Travers Hughes will follow through on his promises.

Went to DD with intention of buying a car. I was going to pay cash. I met JAKE a nice young man…read moreand we sat and talked about cars n cost. My brother went with me and we drove 3cars and none we liked. I drove a Toyota Corolla from 2018. It was a lovely car and I bought it, its a sweet ride. I'm very happy and if you go, ask for Jake he was great.

If you're local, maybe give 'em a shot. If you're considering traveling to see a vehicle, think…read moretwice. I drove 3 hours with a check in hand only to find a vehicle with both front and rear collision damage, a condensation filled headlight, a huge dent in the middle of the hood and numerous dents and deep scratches throughout. None visible from their pics or disclosed by my salesman. The condition was far worse than could be reasonably expected, and was obvious immediately upon personal inspection. Deception by omission is no better that intentional deception. Buyer beware.

I recently bought a car from this dealership, and I'm really happy with it. It drives beautifully,…read moreand I got it at a great price. I'd definitely recommend it--the staff are truly honest and friendly.

Great, honest car lot. Everybody is extremely knowledgeable and straight forward. The whole…read moreexperience was easy. I'll buy again from this group.

i was looking for a car didn't no sale person come out to assist me so I left. If they can't do the…read morejob no need to be there

Predatory loans, I heard an actual employee talking to another employee about how if you had good…read morecredit their clients wouldn't need them so they should just suck it up.

Ashley I'm going to buy a car from them they have really good customer service I went there a while…read moreback and it was a good experienc awesome experience and the prices are great

I bought a 2007 Cadillac STS from this dealer. In the ad, it stated the car had a new timing chain…read moreand tensioners. The dealership verbally confirmed they had replaced these on the car prior to sale but couldn't find any documentation to prove it. I stupidly took their word for it and bought the car. HUGE mistake. It immediately had trouble running/starting. After getting warm and turning off, the car would NOT start. It was also running VERY rough. I took it to a ASE certified mechanic near my home who knew nothing about the timing chain situation. I told him the symptoms and he came back to me stating the engine was out of time and needed a timing chain replacement. Once I told him the timing chain had supposedly been replaced, he said the "screws on the timing chain have never been touched, it hasn't been replaced. You've been taken advantage of" word for word. After that, I contacted the dealership. Their response? Absolute disrespect. I'm yelled at and accused of lying about how much I've driven the car despite the sale paperwork and mechanics diagnosis showing a mild difference in mileage. I decide not to deal with them any more because they're impossible to communicate with. I decide I'll take it to a Cadillac dealer for another opinion. Their diagnosis is the exact same as the other mechanic except worse. The timing chain needs replaced (since they say "it's never been replaced"), the brakes need replaced, spark plugs need replaced, power steering is completely shot, and basically another $1,000 worth of work needs done to the car ON TOP OF the timing chain. Bottom line - STAY AWAY from this dealership! They're NOT honest!

I have to post about our car buying experience at Buckeye Motor Sales. We were in a really bad…read moresituation and had just been hit by an 18 wheeler -- our almost paid off car totaled in a matter of a few days. I looked on Car Gurus and found a car that really impressed me and I inquired. The next day I called and talked to Steve and was immediately struck by how in depth he was about the car. He listened to my situation and let me tell him what we needed. We discussed the car and had several conversations that day and it was no time at all and we were approved by various lenders and we were arranging to drive to Delaware to finalize the purchase. Unfortunately I became really sick and couldn't make the trip for a few days and Steve was more concerned about my health than the sale. Which is not surprising since he is not a typical salesman. We came today, finalized the deal, signed, sealed, and after a few hours home with our new 2014 Chevy Cruze and it is JUST what we were looking for. 100,000 miles less than our totaled car, great payment and 1st payment not due for a month. Beautiful car, clean, great gas mileage, and so happy to say this Made in America and Made in Ohio car is Ours. Thank you Steve -- you have been a wonderful help to us. Thank you Sharon for your help and providing us excellent service. You are a great team and we highly recommend Buckeye Motor Sales and Steve and Sharon to anyone needing a new ride.

Very good experience at Buckeye Motor Sales today. From Rocky who took my first call, to Steve who…read morecalled me back to confirm details, and finally to Tom who was an absolute professional in negotiating price and making sure some loose ends were addressed I am 100% satisfied. Great value, no hassle, straight forward and clear. I'll be back for my future car needs.

Can't say enough about this location. This was by far the best,fastest and easiest car purchase we…read morehave EVER done! The vehicle was online and located in Wisconsin and Brooke and Dan got it to us faster than you can imagine. The price was below market value and we didn't have to spend HOURS going back and forth with multiple people (like most car dealerships) to get to that kind of a price. This was a great experience to say the least. We highly recommend stopping by or calling Brooke as she and Dan will take great care of you and will make sure you are 100% happy just like they both did for me !!!!

I like this enterprise because the staff behavior is amazing and rental and purchases of car is…read morereasonable price, Personally, I recommend you guys to try first guys as well if anyone needs car Thanks 3200 Morse rd enterprise

I went to Luke's about a month ago, because I needed to get my transmission flushed. I was…read moreincredibly happy with the service. First of all, when you set up an appointment, you can request a loaner car, so that you don't need to wait there for the car, and I didn't have to miss work. I also saw a different rep ordering someone an Uber for a different customer because who didn't have appointment so there wasn't a loaner available. Secondly, I originally went in for a transmission flush. While I was at work, I got a text and email of the inspection they had done. The inspection was really easy to read, and gave me different levels of recommendations for other things that needed to be done. Some things were urgent, and some things were needed soon, but not urgent, and there were some things that were for maintenance only. On my lunch break, I called my service rep, and he was able to talk me through all of the things on the report, and explain things to me, because I am pretty illiterate when it comes to cars. I ended up also getting my drive belt replaced as well. But my rep made sure to let me know what the price would before I decided to go through with it. At the end of my work day, I drove my loaner car back to Luke's and picked my car up, and was on my way. Overall, the inspection report, and the loaner car I think is what really separates Luke's from the rest. When I've taken my car to get an oil change or the tires replaced at other places, i've always had to wait in the lobby and its a waste of time. I lost no time with Luke's and knew exactly what was happening to my car. Take your car to Luke's if you want incredible service.

I recently had the water pump replaced on my vehicle at Luke's Auto Shop. Unfortunately, shortly…read moreafter the repair, I discovered that a coolant hose clamp associated with the water pump had been left improperly installed. This caused coolant to leak into the engine bay and could have led to much more serious engine damage if it hadn't been caught quickly. A mistake like this is concerning because the cooling system is a critical component, and something as basic as verifying that all hose clamps are properly secured should be part of every final inspection before a vehicle is returned to the customer. That said, I also believe it's important to recognize when a business makes a genuine effort to address a problem. Once the issue was brought to the shop's attention, the service manager handled the situation professionally. While the original workmanship issue should not have occurred, he did what he could to make the situation right by listening to my concerns, arranging for the vehicle to be checked over, and working to restore my confidence in the repair. No repair shop is immune to mistakes, but how those mistakes are handled matters. In this case, the initial repair fell short of the standard I expected, but the service manager's professionalism and willingness to stand behind the work improved what could have been a much worse experience. Overall, I hope the shop strengthens its quality-control procedures to ensure critical items like coolant hose connections are verified before vehicles leave the shop. If they do, I believe they can provide a much more consistently positive customer experience.