it was a great experience! this place is super clean and they change the sheets every time a new…read moreclient had used it, this is a private massage room, i cant say enough how clean and professional the place is, they accept Zelle, card and cash. They have suggested gratuity, but its fair since its a good service.

DO NOT COME HERE!!!…read more I rarely leave negative reviews, but this was by far the worst massage experience I've ever had. The older woman who gave my massage was extremely rude from the beginning. She repeatedly scolded me to "relax," even after I calmly explained that I was relaxed. At one point, she was using her elbow to push my left shoulder down because she assumed I wasn't relaxing enough. It was uncomfortable and completely unprofessional. When she began working on my calves, she was putting so much of her body weight on them that it became painful. I told her it hurt, expecting her to adjust the pressure. Instead, she simply stopped massaging that area altogether rather than trying a lighter technique. To make matters worse, for about 10 minutes it felt like she was just rubbing oil across my back with almost no actual massage. I've had many professional massages over the years, and this didn't feel therapeutic at all. I actually came back because I had a wonderful experience here about three years ago, so this was incredibly disappointing. I had booked a 90-minute massage but ended the session early because I couldn't tolerate another hour of being scolded to relax. I asked the front desk to stop the session and she kindly shared that I didn't have to pay for 30 min I was there because she visibly saw me upset. For context, I lift weights regularly, so some muscle tightness is normal. Tight muscles do not mean someone isn't relaxed. Being repeatedly lectured instead of listened to made the entire experience stressful rather than relaxing. The woman at the front desk was kind and understanding when I explained why I was ending my appointment, and I appreciated her professionalism. Unfortunately, because of the massage therapist's behavior, I cannot recommend this place. Professionalism and respectful communication are just as important as the massage itself, and this experience had neither.

Very relaxing massage with Iyoui today. I felt comfortable the entire time and left feeling calm…read moreand refreshed. I've already booked my next appointment for next month.

So I wasn't asked which massage I wanted. Yes I could have said which massage on wanted but I'd…read morefigure I'd just roll with it. Obviously it ended up being a Thai massage and man did I needed one. Ai you ended up being so sweet and amazing. She did ask where I was in pain and did focus on what I asked for. Bonus points for actually stepping on me and walking on me and being a true Thai massage. 10/10 will back.

Outstanding couples massage. My wife said it was the best she has ever had. They hit all the right…read morespots, hands, feet, pressure points. WOW We will be back soon.

Massage was okay, but overall this was the most unrelaxing massage I've had…read more Cons: * Massage started 1 hour after my appointment time . * Placed us in a couples room without asking (not a huge issue, but still). * The spa seemed to be running behind -- there was constant talking in the lobby that carried into the room. It sounded like people were in our space. * Employees were also talking during the service. * The manager came into the room while I was face down and offered a body scrub due to the delay. I appreciated the gesture, but it was done during my 60-minute massage instead of added at the end. It disrupted the flow and felt like sandpaper in the middle of a massage -- not what I booked. * My husband's massage ended earlier than mine, so he had to get dressed in the room while my massage was still going on. I've had plenty of average massages, but this visit had too many issues at once. Unfortunately, I did not enjoy the experience.

Place was very clean and staff was very nice. Excellent job. I refer anyone to come here.read more

I wasn't sure what to expect when I came here I was very tense on my upper back shoulder area and…read morethe masseuse did a magnificent job focusing on it unexpectedly. She was a petite little lady but very strong! I'll definitely be coming back.

Wow. Coco is Phenomenal!! Apparently everybody there is…read moreextremely gifted btw. I am a deep tissue bodyworker for the last 20+ years and have a very busy demanding private practice....but my masseuse of 25 years finally retired and I have been having a very difficult time finding a truly talented masseuse. Coco blew my mind and I'm extremely picky! You either have the gift of Massage, or you don't, and she's up there w/ the BEST I've ever had!!! Vivian at the desk was wonderful as well and I am now beyond relieved to find my new masseuse! Lord knows I need regular massage in order to do my work, I'm SO happy I found my new home. Thank you!!!

Tibetan Massage Review: first time trying this place and first time ever getting a Tibetan massage…read more It was amazing! I asked for medium firm pressure with focus on the neck and shoulders and she knew exactly what she was doing. Get this massage if you're tense with knots to work out. It wasn't just a rub down, it was actually relief on the spots that mattered. First they walk on your back, then it goes to the oiled massage across the whole body. For $74 and 60 min I thought it was well worth it. It's also a decent size with many rooms. Small parking lot in the back and street parking out front. I'll definitely be back

Look no further. The room is tranquil, ALWAYS clean and…read moregreat customer service. Vanessa, thank you for your amazing hands ! You never disappoint.

Massage Sanity was such a lovely and relaxing experience. Definitely helped kept my sanity. I did…read morethe full body massage (60mins) and it was perfect! Additional time options: 30mins, 60mins, 75mins, 90mins, 100mins) Offering a Swedish massage performed with light to firm pressure. Plus aromatherapy of lavender for enhanced relaxation. The massage therapist uses vegan oil and a minting refreshing mint foot balm for relaxing the feet. I'm in the beauty industry as a esthetician/waxer and my body can get pretty tight from standing, bending and servicing to others. It felt nice to receive and relax. I will definitely be back! Thank you massage sanity for helping this hardworking lady relax.

I have tried so many different places in the valley until I found the best. Beautiful lady named…read more"Nat" is the best masseuse I have seen in my life. I used to get a massage from her on a weekly basis since I my job is work behind computer. Very effective and she is very knowledgeable. As they say when you find a good masseuse or a hair stylist, stick to it. Unfortunately I moved to Irvine and still struggling to find a good masseuse :(

never been but that tip chart looks insane. theres service and then theres greed. i will tip but…read moresometimes i cant tip that much, i work in the service industry and whatever people give i would appreciate it.

I normally visit Eva for my facials, but due to limited availability today, I booked with Alexis…read more The service was fantastic--relaxing, thorough, and exactly what my skin needed. Since it had been a while, we focused on exfoliation, and my skin now feels lighter, refreshed, and noticeably tighter. I would absolutely book with Alexis again. The salon has been beautifully redecorated since my visit last year. The new space feels bright, modern, and welcoming. Rhianna, the new receptionist, was also incredibly friendly and made the experience even more enjoyable. One thing I've always appreciated about this salon is that they carry high-quality, esthetician-grade products. It truly elevates your skincare results and is a big reason I continue to come back.

Have been coming to Des and NBB since moving back to the SFV in 2023. Love that they are available…read moreto squeeze you in and accommodate your schedule (late evenings, Sundays!). Des does a fantastic job with my facials and always coming up with new treatments for my issues, and also is available for you to check in and ask any questions. Recently she also started doing my lash lifts and the results have been long lasting and look great!