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    Services - Kacey Thompson

    Clothing alterations

    Clothing mending and repair

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    Adrian's Cleaners - He ruined my dress.

    Adrian's Cleaners

    (147 reviews)

    $

    Atwater Village

    Amazing experience! I wish I could give 50 stars…read more I've been coming to this cleaners for over 15 years, and even though it's a bit of a drive from where I live, I keep coming back. Raffi's kind and friendly attitude makes every visit a pleasure. He's honest, hardworking, and truly takes pride in his work, and it shows. The quality is consistently flawless, which is why I wouldn't trust anyone else with my clothes.

    WORST EXPERIENCE EVER! DO NOT BRING YOUR CLOTHES HERE!!…read more I left with multiple damaged garments, and when I brought it to the owner's attention, he flatly refused to take responsibility and was extremely rude. No apology, no attempt to resolve it. I brought in several high-end items for dry cleaning, including two Tom Ford shirts.. one dress shirt that retails around $500 and one silk shirt that is over $1,000. Both came back in worse condition than when they were dropped off. One had visible discoloration and damage near the collar. The other still had a stain and clear fabric damage, including pulling, puckering, and distortion of the silk weave. One of these shirts had only been worn once and did not have any of this damage beforehand. On top of that, my Loro Piana cashmere sweater was returned with stains and the cashmere looks scruffy. What's most concerning is that no warning or explanation was given at pickup. None of the damage was disclosed... I only noticed it after carefully inspecting the garments at home. This isn't a missed spot or minor issue; it's permanent fabric damage consistent with improper cleaning or pressing. When I brought this to the owner's attention, I was told there was "nothing he could do." Not even an apology. When a cleaner accepts delicate, designer garments, there is a basic duty of care and transparency if something goes wrong. That standard was completely ignored here. Do NOT bring expensive or delicate clothing to this place. Tailoring may be fine, but the dry cleaning quality, professionalism, and customer service were unacceptable.

    Kacey Thompson - sewingalterations - Updated September 2026

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