Shout out to Frankie! Our dog mobile grooming experience was exceptional! She was so thorough…read moreassessing our needs and her follow up afterwards left me speechless. I have never had a groomer more caring and detailed as she was in making sure I knew exactly how to keep my pup healthy and handsome in between our visits. Would not recommend anyone else. I am beyond thrilled to have found her services through Cookies N Clean. We love you, Frankie!

Been using cookies n clean for years, always great service, scheduling is a breeze, well stocked…read moreself service tubs with aprons and everything you need to clean small to massive dogs Always accommodating, great service, my dogs love this place. A place where all staff know your dog's name Shout out to Sage who has been our wonderful groomer time and time again.

This place has been closed for a couple years. It was a fabulous place and my dog was truly loved.read more

They do a good job. Ruth E did not do a good job but doing the hair cuts...patchy places on the…read moregirls. I had to trim up places once home because of it being uneven. She said " all dogs are dumb as rocks". I think my dogs are pretty smart. I didn't like the comment. She complained because my Itzy moved a lot. I explained when I dropped them off Itzy is very energetic. I just felt insulted. I won't use her again.

Wally my Shitzu/Poodle had a wonderful experience today with…read moreRochelle! She grinned his nails and brushed his teeth! WhoHoo! And Wally got some neat toys to play with!

Great spot to get your dogs groomed. Daisha does a great job with our corgi mix and our mini…read moredachshund. Love the 10% discount on food if you buy the same day as grooming.

I've been going to the Zoom Room in chandler for about 3 months now. I have had the best experience…read moreand my pup is so well behaved as a result. All of the trainers are wonderful, however John has been exactly what I was looking for. He is incredibly knowledgeable, not afraid to be direct to ensure I'm training correctly, and is always taking the time to individually meet our pups needs even in a group setting. Having a Malinois is challenging, but with the proper guidance and training - has made all the difference. I would recommend this place to any dog owner, new or old!!

Unfortunately I trusted the Zoom Room website that their trainers would ensure a safe environment…read more My 11.4 pound puppy attended a puppy playgroup and less than 10 minutes into the session was stepped on by a very large Great Dane puppy. My puppy screamed in pain and the "trainer" started yelling at me to "get out!" and as I carried my screaming puppy out he mockingly shouted to all the other owners "She's just a drama queen!" My puppy would not bear weight on the injured foot. X-rays showed there were no broken bones, so the veterinarian bandaged her leg and we waited a week until the bandage was removed to find out if she needed an MRI to assess ligament injury. Fortunately when her bandage was removed she was no longer lame so no ligament injury. We had an almost $500 veterinary bill from her injury at the Zoom Room and the owner/manager never contacted us. The "trainer" said he would refund our $25 puppy play group fee and did not.

i am getting my son into the wonder hobby of fish! hes 3 so ITS TIME!…read more We had just left one other aquarium that was, WOOF, and im so glad i stopped in here. First, the staff are young and super personable! quirky and friendly. one staff was particularly sweet, Courtney. She let my 3 year old bother her. he gets so excited "LOOK LOOK" and she played along, i really appreciated that. The fish looked so great and healthy They only had 2 bettas BUT they were in small tanks, not cups, and well cared for! one was in a planted tank, i am sure it was a red hellboy, it was a beautiful set up and great display. please sell me the whole display. the other was a remarkable black betta! i GREATLY appreciated their respect of all living fishes and they are really raising the bar for betta care in retail environment. When we are ready to buy, ill be back to courtney, she and i planned out a great 10 gallon community tank! im stoked. The also have meds on hand which, we all know, can be hard to find good products and great prices!

I purchased premixed saltwater for my reef tank from Artistic Aquariums in Chandler yesterday at…read moreapproximately 3:45 p.m. This morning, while preparing to perform maintenance before leaving town tomorrow, I tested the premixed water with my calibrated digital refractometer. The salinity measured only 1.021, which is below safe level for a reef tank. Because I needed to use the water before my trip, I called the store around noon to ask what salinity they mix their water to and whether I could receive a refund or replacement if I was accidentally sold the wrong solution. I went to the store so I could demonstrate that I had not used the water and to work toward a reasonable solution before discarding it. The employee working that day was new, working alone, and genuinely did everything she could to help me. She was kind, patient, and professional throughout the entire interaction. Unfortunately, she had very limited authority and had to repeatedly contact the owner for direction. My disappointment is not with her, it is with the ownership and leadership. While there, we tested the water together. Their refractometer read approximately 1.024, while my calibrated tester consistently read 1.021-1.022. I recalibrated my tester in front of her and received the same results. I wasn't demanding confrontational or disrespectful. I tried to compromise. I requested either a refund or, at the very least, a store credit since the product was less than 24 hours old and unusable for my aquarium. The owner declined both requests. Instead, I was offered only two options as a "one-time courtesy": * Dump the water and refill the container with more of the same water that day. * Return within one week for a replacement. Neither option was workable because I was leaving town the following day. I even asked if the one-week timeframe could be extended since I would be away, but the answer was no. I also asked to speak directly with the owner. I was told he was too busy and would call me later. What makes this even more frustrating is that the store has a posted 14-day return policy, to which should apply to this product per the small print, and this purchase wasn't even 24 hours old. The one-week limitation I was given did not appear to align with the store's posted policy or with what I believe is reasonable customer service. To verify my equipment wasn't the issue, I stopped by Kona Reef and tested their premixed saltwater with my calibrated tester. Their water measured 1.025, confirming that my tester was reading accurately. This isn't really about an $8 purchase. It's about accountability, consistency, and standing behind the products you sell. I made every reasonable effort to find a fair compromise, but I left without a workable solution. If you value customer service and ownership that stands behind their products, I would encourage you to consider this experience before choosing to do business here.

Prices are super affordable, centrally located easy to find and I love the new south wash bass…read morewhere you can take your dogs and not fight and hassle in your own personal space but they have washrooms dedicated to allow dogs to feel comfortable their private rooms. You can take both dogs in there and wash them as well, it's $16 I think for one dog or two for 20 is what I paid and they provided the shampoo the towel which you get to take home which has the cool Pitbull Store logo and the shampoo. The best necklace and moisturizer is what I bought today I love this place. Definitely the ambience is good. It's a must go to.

Don't get your puppy's shots here!! Has all of my puppy's shots done here including his parvo and a…read moremonth later my dog got parvo. A cert ver told us that they aren't storing the medications correctly so they aren't effective. Wish I would have known this before getting his shots there and I'm praying that my puppy will survive. Hope this isn't happening to anyone else!