Cancel

    Open app

    Search

    Kalispell Volkswagen

    5.0 (1 review)

    Kalispell Volkswagen Photos

    Recommended Reviews - Kalispell Volkswagen

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration
    Photo of Jen B.
    8
    396
    1077

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Ask the Community - Kalispell Volkswagen

    Verify this business for free

    Get access to customer & competitor insights.

    Verify this business

    Corwin Motors Kalispell - New wheels

    Corwin Motors Kalispell

    (96 reviews)

    What a great experience with Brandon in the used car sales department…read more I called the dealership and explained our delicate family situation and not having the emotional energy to do the "used car sales dance" and felt heard. I told Brandon that my aging mom was looking to transition from a Ram 1500 to something easier to get in and out of. I told him my price range and that we were coming from Helena and didn't want to waste each other's time with the "back and forth" I had been used to when buying a car. We agreed on a price, made the trip, and couldn't be happier. My mom has a reliable and beautiful new car and that is one less thing on my family to do list. Thank you to Brandon and the team at Corwin. You dispelled my impressions of buying a used car being like getting an enema with a broken fluorescent bulb slathered with lemon juice. LOL And for those who may think I was bribed to say this, think again. HIGHLY recommended dealership. Thanks everyone!

    I would give the GM store a ZERO if there was one. Poor business practices. They don't follow up…read morewhen you request info after a sale. They charged me an extra $399.00 on the Audi Q3 I purchased from them. I'm still having issues getting my refund. No one on that premises knows what's going on and keep pushing things around. It's so very sad. Lance, a so-called manager said he would take care of what I needed. It's been month. Others try and blame us as a customer for things that are incorrect on the car. Jack for instance. Never I went to the top and got nowhere. PLEASE do not trust them. They should NOT be in business. Now the Honda dealership is another story. They are responsible and follow through. My family has purchased many cars from them, BUT NEVER will we ever do business with the GM portion of Corwin. And a suggestion for those out there, who don't want to be scammed I suggest you don't either. It's sad that in a small community we have people like this doing business.

    Kalispell Ford

    Kalispell Ford

    (36 reviews)

    Let me start by saying I am extremely dissatisfied with both the service and how this situation was…read morehandled. After paying for repairs, the original issue was not resolved. The vehicle continued making the same noises we initially brought it in for only louder and is now accompanied by a burning smell. When we returned to address the unresolved problem, we were informed that an additional part (a water pump) would need to be replaced at extra cost. This was confusing and frustrating, as the initial diagnostic failed to identify what now appears to be the actual issue. We were asked to pay again despite the concern we originally brought the vehicle in for never being corrected. We requested and retained the original parts that were replaced and later had them inspected by an individual who previously worked at Ford as both a mechanic and service writer. We were advised those parts appeared functional and should not have required replacement. Based on this, we believe the service department should take accountability for the incomplete diagnosis and cover the repair related to the water pump, which should have been identified during the original visit. Our concern has never been about avoiding payment, but about accountability for an incorrect or incomplete diagnosis that resulted in unnecessary expense, lost time, and nearly two weeks without reliable transportation. Unfortunately, communication during our visit became unprofessional. A staff member walked away from the discussion, and assistant management refused our request to escalate the concern to higher leadership or ownership. They also told us that the service director/manager was gone the whole week to Arizona even though we we supposed to have a meeting with him to come to a resolution. When we picked up my vehicle today, the service director/manager was back, so they told us false information so we couldn't discuss with their supervisors or owner. We were also told that if the dealership chose to cover the repair that was the actual issue, they may refuse to work on our vehicle in the future simply because we questioned the situation. We asked only for transparency, an explanation of the failed repair, and a fair resolution. Instead, we were met with defensiveness and dismissal from the service department. At this point, we cannot recommend this dealership due to poor customer service, lack of accountability, and unwillingness to properly address an unresolved repair concern. At this point, yes after the discussion with the service department, they are now doing my water pump fix which should been resolved in the first place but I'm glad they are doing it now but I am not pleased that the lady at the service desk said "well if we do this, then we are parting ways and no longer will work on your vehicle in the future". Simply because I mentioned facts that she told me were "your opinions" on what has happened, the incomplete diagnostic, that I was charged over $1200 for something that wasn't the issue in the first place. The service department needs to be investigated. They also deleted my review so I had to post this again.

    They need to do better with communication. No follow up and accountability. Will follow up on the…read moreservice

    Kalispell Volkswagen - car_dealers - Updated August 2026

    Loading...
    Loading...
    Loading...