I had such a positive experience at Maui Pack and Ship in Kahului (415 Dairy Rd, Ste E)…read more After searching for weeks for an odd-shaped cylinder container to safely transport a piece of art, I was honestly close to giving up. A stranger suggested I try this place, and I'm so glad I did. Abel took the time to listen and creatively build a custom solution from materials he had on hand, even though they didn't carry exactly what I needed. When I offered to pay, he kindly declined, saying it was simply extra material he keeps for situations like this. I returned again for additional pieces, and he once more went above and beyond to make sure everything was secure. I later learned Abel is the owner, which made his generosity and hands-on approach even more impressive. Because of his thoughtfulness and ingenuity, I traveled safely with my artwork just before my flight. If you value genuine customer service and someone who truly cares about helping you find a solution, this is the place to go. Highly recommend. -- Charlotte

I had delicate items shipped from Maui to Arizona. They did an excellent job packing and shipping…read moreto me. I highly recommend them!! It is locally owned and operated! You will love the Aloha spirit!

Eugene Jasper came to our rescue for our move from Oahu to Maui. We obtained two other quotes that…read moreseemed way too pricey for our one bedroom apartment. We decided to try one more time and we hit the jackpot! Eugene got right back to us, sent Lisa to evaluate our contents and we got a very attractive quote right away. Eugene then worked within our last minute schedule to get packers, move out guys, and a truck to bring out our things in our container - all within a week time frame. He always returned calls right away - it felt like we were dealing with an old friend. Kudos to Eugene - if I have to move again (not soon, I hope) we will be calling Global Logistics!

From the owner: JNR Global specializes in overseas relocation. We have the ability to ship your goods to over 190…read morecountries on 6 continents, and our white-glove packing team will make certain that your items are well prepared for the journey regardless of the destination. We are happy to provide free, in person estimates for your move, on Oahu, Hawaii Island, and Maui, and we can arrange to ship items from any of the 50 states, to virtually any destination on earth. We pride ourselves on communication and our customers are welcome to check in with us at any time and we will get back to you in record time to let you know the location and status of your shipment. Need to ship a personally owned vehicle? No problem. We offer multiple modes of transport from roll on roll off service shipping and open chassis transport, to enclosed transport in a container or covered car carrier. Need to ship more than 1 vehicle, we can do that as well and even provide discounted rates for additional vehicles. We offer trucking of shipping containers to any address, and professional container loading services for your freight, whether you're shipping household goods or commercial items. Need a forklift or flat bed, we've got you covered there too. We can loose load your container or prepare your items on pallets, and you can be sure your container is well packed in both situations.

Great services and customer service! I recently dropped off my first package for overnight delivery…read moreand the customer agent offered me help and important info. I will go to this FedEx store again for my express shipping.

Bought some local chocolates in Kahului and wanted to ship it to Honolulu. Someone suggested that I…read moresend it FedEx overnight because USPS is unreliable. And the prices of FexEx are competitive to USPS. The employees here are amazing. Great customer service and super patient. Prices for overnight was about $2 more than the 2-3 day priority shipping desk USPS. Move over USPS. I'm now with FedEx!

I miss a delivery on Delivery on Friday and all I got was a sticker that said sorry missed you…read moreNothing else on no information about my package I had to go to my sender for a tracking number. Went online to track my package and it send it was sent to CVS. I there and it wasn't there I checked at the UPS store in the area and they said it was in CVS. After all these years using UPS it really shows me how incredibly incompetent they have become. Let us not for get that I had 2 day rush which I paid for. You are all better with the US postal service

After the fires in Lahaina the west side was wiped out with phone and internet coverage so we…read moreordered a Starlink to be sent to our friend's address in Kihei so we could hopefully pick it up once the road opened again as UPS Fedex and USPS were not delivering. We desperately needed internet for remote workers in our area, plus everyone on the street needed to connect with families to let them know they were OK, and for people trying to find out how to file with FEMA for accommodation, sign onto unemployment as they had lost their jobs due to the fire, how to access medical care including cancer patients etc. So a lot was riding on the delivery of this Starlink for our local community. Trouble is UPS said the address was undeliverable, even though our friends have packages delivered all the time without issue. So I managed to drive up high even though we were getting short on gas by now and find cell coverage to call UPS and get through to their automated system, then an agent. After explaining what was happening the agent told me to go online! The frustration of dealing with a call centre was endless. We should download the app on our phone if internet was down. It was ridiculous and unhelpful. Calls were being dropped all the time, you couldn't download anything and you had to travel a long way for reception. Once the road opened up I drove the hour and a half through FEMA roadblocks and through Lahaina down to the Kahului airport office to find it closed even though it was supposed to be open. I had to yell through the fence to get help. A staff member grudgingly came over to state they were closed. I told them we desperately needed the Starlink and it was supposed to be in their office. They said they were busy but I insisted they look for it, and after standing in the sun for 20 minutes waiting I was told it was out on a truck, marked as undeliverable. This was Friday and I was told to come back Monday! There was no empathy to the fact that we desperately needed this link for our community during a disaster. On Monday I received a call that it was in the office and I could pick it up. Luckily the call got through as phone service is still patchy on the west side and it had gone to answer phone so I managed to receive it. Again I drove through FEMA roadblocks and bumper to bumper traffic through Lahaina past distressing areas of burned out buildings and cars. I also had to wait an hour stationary at one point as the President was visiting Lahaina and traffic was stopped during this exercise. When I arrived at the UPS it was closed again, so I had to yell through the chainlink fence to staff who initially ignored me until they knew I wasn't going to stop! I told them I had a package to pick up and was told to wait. A few other people arrived asking what to do as they had packages to pick up, including medication and food. They all ended up yelling through the fence too. Finally a staff member came through carrying my Starlink. She was abrupt and handed it over and walked away. By this time I didn't care about the lack of customer service or anything else I just wanted to get home and install it so our street could use it! We have now opened up our garage as an office and shared the sign on/password and have neighbours dropping by to use it for remote work, signing onto unemployment, contacting family, a realtor has even brought over her own desk and chair :) UPS was horrid to deal with but I'm glad I persevered as we now have satellite internet connection while west Maui has no internet service.

At first my package wasn't going to be delivered in time so I had the merchant place a return back…read moreto sender note on it. But miraculously it arrived in Maui, but bc of the return to sender note it was almost going to be sent back. I wanted to specifically shout out Nick for going above and beyond to ensure I got my package. Thank you!

No phone number, terrible delivery communication, no customer support, incompetent…read more This company is so frustrating to deal with.

I recently shipped my vehicle round-trip to Maui via Young Brothers and found both their online…read moreinformation and the customer service representatives via telephone to be very informative and helpful. The shipping process is very efficient and the workers at the shipping site are friendly. You do need to call ahead to book a shipping appointment, but from there on, it's an easy process to drop off your vehicle and pick it up at the destination point. Shipping is quick and I got a call from Young Brothers the next morning after each shipping, letting me know my car was ready for pickup. When we went to pick up my car in Kahului, the battery was dead (the parking lights got left on inadvertently), and they immediately sent someone over to give us a jump start. After you ship your car, if you care about your paint job, I do recommend you get a good car wash asap to rinse off the salt (I have a review of the place we liked in Kahului). If you have a reason to ship your vehicle interisland, if you do your legwork in advance (check the website, make a call), you're going to have a smooth and easy experience with Young Brothers.

Mahalo to Heather (customer service rep) who gave us great advice on how to ship a lithium electric…read morebike battery to Maui. You went the extra mile in emailing info and we appreciate it :)