I've seen every esthetician here and I leave satisfied every time. I like how consistent this business is! Yen - super informative when it comes to skincare. Helen - Very meticulous and her massages are amazing Tuyet - Super relaxing and not painful at all!!! By far my most favorite. I've been coming here for years and will continue to do so. They're the first thing on my mind when my skin is looking dull and congested. read more

What happened to the business ??? I went for my appointment with Helen on Monday at 3 pm, November 10th, but the door was locked, no one was inside. I waited outside for 30 minutes and called, no answer! I checked their online appointment page, it says " account suspended " , " website is closed " ! Please don't tell me they go Chapter 11 !! read more

Posting so everyone gets a peace of mind, they're still in business! They turned off the booking online because many staffs went on vacation, give the store a call and they'll book you! Just finished a session today with Yen. Highly recommend! read more

This store is cool. We purchased Obagi products and they were at least 15% cheaper than everywhere else I researched, including online. And they take credit cards so seems on the level. read more

Kanebo Skincare - Skin Care Near Me - San Jose, California

Truly Life - Changing Skincare Experience! After the bad salon experience in Saigon, my face was in ruins. I came home feeling hopeless and didn't know where to turn. Then I heard about the great reputation of Kanebo Skincare and decided to seek help. From day one, Yen Nguyen, the owner, gave me personal care and guidance, walking me step by step through the healing process. She even offered a 20% discount on Obagi products for customers who might struggle to afford them- such kindness is rare in the beauty industry. Over three months of treatment, with regular follow-up calls from Yen herself, my skin transformed. Not only was the damage repaired, by my skin became more beautiful than ever before. If you have stubborn skin problem, this is the place. Thanks to Yen Nguyen, the amazing owner of Kanebo Skincare! read more

My skin is so much lighter after my facial with Yen. She is very knowledgeable and gave honest recommendations on which service I should do. I love that she did not try to up sell me in other services or products. After the full facial she told me what I needed to do to keep my skin looking bright and clean. Thanks Yen, I look forward to our next facial. read more

I love the way my skin feels after my facials with Mimi. I get the 90 min anti aging facial. Highly recommend!

5 out of 5 HANDS DOWN - THE BEST FACIAL EVER! Kanebo is my absolute favorite skin care spa/facility. Their ladies are very skilled and professional. They always come to my rescue when I have done a lot of damage to my face. I have read great reviews and feedback about Yen, and she surely did not disappoint! Her professionalism is exceptional, and her skills are topnotch! I originally booked my appointment with Helen, but God sent me Yen. From the beginning of the session, she was very caring. She offered water/coffee as soon as I walked in. She politely asked if she can assist me with today's session, and I was so happy! I have been a member for many years, but I have not had the privilege of a session with Yen. She started by asking me my main concern, and she knew exactly how to help me. I have been dealing with maskne from needing to wear n95 at work for many hours. I also scar quite easily if I decide to help myself with my white heads and black heads. Yen spent a lot of time with my favorite parts of the session which are the extraction process and the post extraction (buzzing) machine. I felt like I had bonus treatments since she also took care of my neck and collar bone area as well when I told her about my upcoming big day! My skin definitely feels smooth and soft. My fiance told me that she did an incredible job and my skin didn't look wounded and scarred. She amazed me by her ability to calm down redness & swelling that I usually have post sessions. She absolutely knows how to take care of my skin. She also gave me helpful tips on what to use and not use with my skin type. I can only wish that I can always book her, but I know how incredibly busy she is from managing the place. YEN, PLEASE KNOW THAT I APPRECIATE YOU! read more

I have done the micro abrasion, which she fantastic. Helen is very knowledgeable. She's there to help. Also she did my lips, tattoo lip liner perfect color for buy skintone. read more

Love this place. I've been getting facials for 20 years and used to work at a spa in Saratoga. Let me tell you, these ladies are legit. My skin saw results after every appointment and they only use top of the line in skincare. I love going to Helen, she knows exactly what I need every time. If you're expecting a relaxing experience with a lot of fluff, this is not the place for you. If you want results, this is the place to go. read more

very bad skincare not improve acne and they scratched a lot on my son face Helen make it terrible Mimi talked behind customers They have bad teams First and never come back anymore How they survive with bad service How they treat a kid like that read more

I'm customer more than 5 years at this location and I keep renew my membership for facial services $450 for 6 times (buy 5 times get 1 time free ) no Agreement sign for one year service . Last year 4/29/2023 I was renewed my membership but I have family emergency so unable to continue to schedule to do facial every month. On April/2024 I was received the call from owner told me my membership is over for one year service (4/29/2023-4/29/2024) I explained to her what is my situation ? (I'm 5 years customer until now but this is first time I have problem) She agreed to give me an extension for another 3 months since the date I renewed my membership (4/29/2023-7/29/2024) . I thought she was very understand but then I had an appointment for a facial on April 7, 2024. She told me that today is my last day because she couldn't extend it any longer ( I lost 2 times service) On my membership she wrote down " extend to 7/24." But she erased it with "wipe out " I have proof . if you run the business without being honest so how can you succeed .. ?? Besides that I really like Ms. T, she do great and great that is reason I was 5 years customer . I will never come back again. I introduced my friends and my family there so I will reminder to my friends need to check again when renew membership. Just want to sharing whom will be new membership. read more

My mom, aunts and I have been coming here for a couple years. We love it! I refer any friend I have looking for skincare too. All the ladies here are fantastic. They really take their time to assess your skin and tailor their services to your needs. Tracy and Truyet are very thorough and caring. I recommend this place above all. Their skincare has changed my life. Whatever you need from acne to anti aging, they can do it. And it's all affordable! This place is incredible. I hope that they can come back soon. read more

This week was my second time making an appointment with Mimi and I am just as pleased with my experience and results as I was the first time. I am highly critical of many places who offer facials. There's often times too little attention to my skin and more attention to the esthetician's sales pitch in trying to sell a product. And I find too many facials mimic a close second to something I could achieve at home. Mimi looks at your skin with complete honesty. She wants you to have your best results from the treatment and doesn't try to do more or less than what's necessary. I feel safe, well cared for and renewed after a session with Mimi and I can't wait to see her again for my next facial. read more

Got an acne facial from Tuyet, hands down the best! Should've went here years ago! She paid attention to every little detail on my face & was very gentle on the extractions! She's the best! My face is so soft & clean, you're not gonna regret from Tuyet, worth every penny!! read more

Tuyet is a gem, spent hours dissecting my face. She is so knowledgeable. Best facial ever and I've been to many places due to family and friends gifting me gift cards to Watercourse way or Burke Williams but nothing compares to Tuyet at Kanebo. read more

I've been here twice now and have loved both times. My cousin took me here as a gift two weeks before my wedding and I got such amazing treatment from the owner (I forgot her name - Yen?). I just booked myself an appointment this past weekend and had a 90-min facial with Helen. I let her know that I've been struggling with my maskne (around mouth and chin) for so long now, and she knew exactly what to do. I'm writing this the day after my facial and I am so happy to say my skin is doing significantly better already. Can't wait to go back to make even more improvements! read more

Friendly and professional. Good value and good service. I will definitely come back for facial

In A Nutshell: -The closest thing to getting a facial in Vietnam is Kanebo Skincare. The only difference is the price (which is now $60, from $50 vs. Vietnam around $10-15 USD). -The place is fairly small, but it's okay. They have great service and they are very on-time w/ their appointments. -I've been coming here for the past year or so and I feel like they improved the steps. -Since you have your eyes closed the entire time, it's hard to keep up with all the steps, but I really love the suction, the cold mask they put on you and all those face massages in between. -I HATE THE BLACKHEAD EXTRACTIONS. #painful Overall, if you want a healthy, shiny face then come over to Kanebo and the fantastic ladies will "squeeze" you in! read more

Kanebo Skincare - I got skills, no sight, flick-a-da-wrist. - Skin Care Near Me - San Jose, California

This was my first visit here on 3/3/2023and it was excellent !I booked an appointment online and it was very easy to get an appointment.When I got to kanebo Yen was the one who helped me out with my Nano facial .Yen is very friendly and easy to talk to .She is very knowledgeable about skin care and gave me pointers ..Her place is clean and I loved the soothing music which almost made me sleep while getting my treatment haha.After the treatment I can see a difference on how smooth and clean my skin was .The next morning in can see how bright and glowing my face was .Everyone give kanebo a try .You won't regret it .Thanks Yen see you again soon for another treatment !!-chris- read more

My husband and I both had facials with Tracy today and she is awesome too! Like always super extractions. Extra attention to detail. I love love love all the ladies here. Aside from making my skin healthier and nicer, they make me feel so nice and welcomed. I highly recommend kanebo. Treat yourself- And ask about the facial package, it's an incrediBle value that cannot be beat! read more

First time facial and I truly recommend this place! 90 minute facial and Helen treated me very well! I appreciate the time and excellent effort in treating my skin care today! Pain was excruciating cos I have so many blackheads but it's so worth! Highly, highly recommend! My skin feels so smooth and clear! read more

This place is excellent. Tracy did my facial today and it was a wonderful experience. The facials are almost 2 hour song for your first time but next session should be about only 1 hour . Tracy explains what is being done to your skin while putting on the products. She was gentle , the only thing that was a bit painful was the extractions but everyone goes through it beauty is pain :) . The extractions are painful and good because it gets everything nasty out under the skin which is a very good thing . I suggest this place for facials she do a very good job professional skin care products used . read more

I came here for a first time facial with my mom. I had Vi who was very nice and explained what she was putting on my skin as she put it on, and what to expect. They had soothing music playing in the background and she offered me a blanket. Vi made the blackhead removal as comfortable as possible by checking on me and patting/massaging the areas afterwards. I was very happy with the results, the whole process and the price. It was 75 minutes and included massaging. My mom had another lady whose name she didn't catch but she also enjoyed her experience. We will be back! read more

Thank you for taking good care of my husband! He loved the facial experience! He looks rejuvenated!

My skin is something that I am very self conscious about and you will probably never find me in public without makeup. However, all this changed after I left my facial extraction at Kanebo Skin Care. My skin never felt so good. I was able to continue on about my day running errands and wearing nothing but a light tinted moisturizer (which is somewhat of a huge deal for me). They take time in getting to know your skin. Vi surveyed and asked questions about my skin and then used products that would best fit my skin type. At the end of the facial, she nicely recommended products and services that would help improve the appearance of my skin. My facial included cleansing, exfoliation, a high frequency wand (to shrink my pores), vacuum extraction, hydrating mask, and a mini scalp & shoulder massage. At $60 dollars for 90 minutes- this is a steal! I'm excited to have discovered this place and plan to come again during the winter months for a chemical peel. Can't wait to see more great skin results! read more

So I wanted to rectify the situation. A few weeks ago I wrote a 1 star review due to my bad experience with one of the technicians, who by the way no longer works there due to many other complaints by other costumers. The owner Yen did everything possible to get in contact with me. She went back into to her books/phone logs and found my friend's number. She then contacted my friend in order to get a hold me. She wrote me a long and sweet text message apologizing for what happened. I finally found some time to swing by to talk to her yesterday. After 30 minutes, I was convinced that Yen is not only adorably sweet, but extremely professional. I have never seen someone care about her business, reputation and overall costumer satisfaction the way that Yen does. She really does want everyone to walk of her place 100% or more satisfied. Her dedication to her craft and overall general knowledge are very admirable. She then offered to personally take care of my facial. 1hr with her felt like 2hrs. She is amazing. I almost fell asleep. I was not red and blotchy walking out, but was very refreshed. Today I woke up and felt great and looked great. People been asking about my skin all day. Thank you Yen for making my day and thank you for reaching out to me. You definitely changed my mind, and have gained another loyal costumer with many more recommendations to come. read more

It's always a pleasure to visit my favorite aesthetician, Yen Nguyen of Kanebo Skincare after 2 years due to the pandemic. I went there for my facial and it went well. I always feel comfortable being here and I trust her with keeping my face smooth and clear. And she charges reasonably. Next month, I'll visit her again for the facial and removal of my skin tags. I advise you, ladies, to call Kanebo and set an appointment ASAP. You will thank me later for taking my advice. read more

Rose did an excellent job waxing. I'll be back for that and to try on her facials. Excited to have found her. They also do eyebrow tinting here. read more

I highly recommend the $110 vitamin exfoliation facial. I've been to tons and tons of medium and high end spas and this is truly the best results from a facial I've *ever* had. I've gotten a regular facial here and it was fine but the vitamin facial has really amazing results. Thank you, Yen! Also don't worry if you only speak English. It's still easy to communicate with staff. read more

I'm not giving this place a 5 star only because the woman there seemed a little old fashion. When I explained that my brows werent even, she seemed to throw a fit, and by the end we both came to a compromise. She was the expert and understand her intensions were good, she went based on my bone structure and guess one side of my face isn't even lol. But when your brows are totally different, you have to say something. She was able to tattoo my brows and they didnt turn out that bad, and the price $150 wasnt bad. Usually if you go to other places, they charge you $300. The last time I went to another place for $300, my brows didnt look as nice as it were done here. She makes them look as natural and not just lines. I'm going back for a touch up in a month, which is free! read more

Kanebo skin care is by far one of the best skin care specialist in San Jose. All the staff members are very professional and they care alot about there customers. My skin is very healthy and looks fantastic everytime I get treatment. Thank you ! read more

Okay, so I've had a complete change of heart. After writing my review a few weeks ago, Yen (the owner), reached out to me with concern and asked me to come back in. Despite my first horrible experience, I agreed...and I'm glad I did! I just had a facial on Saturday and couldn't be happier! If you take my previous review and think about the exact opposite, that would explain my most recent experience. Yen is extremely professional, genuine, and passionate about her work. She walked me through all the different steps so I knew what was going on. And, she took good care of my skin during the almost 2 hours she worked on it. She did it so gracefully that I actually fell asleep! I'm definitely going to come back the next time I'm in town. Thanks, Yen! :) read more

My first time came here yesterday and through a referral had my facial done by Yn the owner! She is great and took great care of the details and care of your skin type and explained the various skin care products for you but not over sold them! I got my face cleaned of the acnes, applied masks , and freshened up! The whole thing took almost two hours! My skin is smooth to the touch! Definitely will come back! read more

The day after I had written my previous review, the owner of Kanebo, Yen, reached out to me to apologize for the experience I had had. Because my friend was the one who made the appointment, she called her to get my information. She wanted to reassure me that her customers should receive the service they pay for, and wanted me to come back for another facial done by her. I went back on Saturday, March 18th, and she was very apologetic. Because my first facial was not up to their standards, the facial I was getting was complimentary. We went over my skin type, and she thoroughly examined my face. She explained every process being done, and each product or mask being applied, and what it does for your skin. She would give me a heads up during the extraction process if it would be painful. Of course some were more painful than others. My skin did become irritated with some products/masks that were applied, but because I told her, she quickly removed it and applied a cooling/relief serum. So make sure you speak up if your skin becomes irritated or sensitive! Overall, I had a much more pleasant experience this time around. She gave me samples and told me how to best take care of my skin. My friend also came back with me to get her facial done by Tracy, and received the same great experience. read more

This is an absolutely amazing place! The staff is always so friendly and supportive ! Extremely professional and very tidy! The owner is the most pleasant person and the cosmetic specialists are real magicians!!! I started visiting this place about half a year ago due to adult acne problems, and to my surprise the girls turned my blemished scarred face into a real beauty ! I always leave the place a lot happier, healthier and better looking ! This is an oasis of relax and comfort! Peelings, facial cleansing and facial care is their real expertise! They always outperform my expectations and have never let me down. Always using the highest quality cosmetic- Dermalogica, Jan Marini and some superb organic Korean masks. The face feels clean as never before! Thank you girls!!!!! The girls are very accurate and tidy, always do sterilization of tools and care about you! The way they do head and shoulders massage makes me forget all of the stress! You got an always returning customer in me! :) Kind regards, Tetiana read more

Kanebo Skincare - Skin Care Near Me - San Jose, California

Very good service at such a reasonable price. I got my facial extraction here and Tuyet was the one helping me. She was very friendly and personal. She did a great job for my face. The place is also very clean. Overall, I enjoyed my visit there and would definitely come back again. read more

Yen made me the best mask i have ever had in my life :) what she did is all she can do the best which make u happy and feel comtable! Im really appriciate it ! Thank you YEN againt read more

I am a forever returning client to this establishment. They brighten my skin in just one visit and gave me advice on how to maintain my sensitive skin. They are very diligent and careful with their extractions and they utilized a mask to calm my redness and by the end of the treatment, my skin looks completely different! read more

I've had two extraction facials done here by Tracy and Yen. Both experiences were superb and the best extraction experiences I have ever had. For anyone who's never had one before, that's saying a lot as they can be mildly uncomfortable. The pain that is to be expected was very tolerable and that is more than I could ask for when it comes to extractions. The technicians at Kanebo are clearly experienced and have addressed my skin concerns with such care. Each visit noticeably improved and seemed to reverse the effects of adult acne which left my skin scarred and dull feeling. I credit the health and appearance of my skin now entirely to the extractions, supplemented with the skin care regimen suggested by Yen consisting of effective Dermalogica and Obagi products. I'm looking forward to my next visit because I know I will leave with skin looking and feeling healthy and rejuvenated. read more